SUMMARY:

• To obtain a challenging Software Testing/Quality Assurance position in Information Technology team where my technical, analytical, and leadership skills can be utilized for business critical applications.
• Around 14 years of total IT experience in Software Quality Assurance and Validation on Windows/UNIX environment working with Client - Server and Web based applications.
• Experience in working in the telecom, financial and auto insurance domains.
• Extensive experience in manual and automated testing for web based and client/server applications on several platforms, using Mercury Tools (Quick Test Professional, WinRunner, LoadRunner, Mercury Quality Center /TestDirector).
• Hands on Experience on Unix and Oracle Database environment.
• Excellent working knowledge in Developing & Implementation of complex Test Plans, Test Cases and Test Scripts using Manual and Automated test solutions for Client/Server and Web-based applications.
• Experienced in Manual testing (Black Box and White Box) and Automated testing using Mercury Interactive Tools (Win Runner, Load Runner, Test Director, Quick Test Pro).
• Excellent knowledge of software development and testing life cycles, SQA methodology and test process documentation and End user training.
• Experience in executing detailed Test Plans, Procedures, Test Strategies and generating/executing Test Scripts and Test Cases to meet business specifications.
• Well versed in analyzing Results and Deviations, Bug Reporting, Tracking, Detailed Status Reporting for superiors.
• Experience in Functional, Integration, System, Performance, Stress, Regression, and UAT.
• Strong in back-end testing using Oracle, SQL Server, MS Access.
• Expertise in Analysis of Problem Severity, Defect tracking system, Defects reporting system.
• Possesses excellent Communication, Presentation, and analytical Skills
• Strong Interpersonal, Self-Motivated, Team Player, Self-starter, Quick Learner and Coordinating skills to work and Interact in Team Environment

TECHNICAL SKILLS:

Software: MS Office 95/97 Pro, Windows NT Server Tools, Netscape, MS Internet Explorer, Internet.

Hardware: IBM Compatible PCs, CD-ROMs, Modems, Laptop, and Printers

Platforms: Windows NT 3.51/4.0 Workstation and Server, Windows 9x, UNIX, Macintosh.

Operating System:: DOS, Windows 95/98/2000, Windows NT 4.0, XP, UNIX

ERP: People Soft Applications (HRMS)

Languages:: C, C++, Visual Basic, Java, XML, SQL, UNIX Shell Scripting.

Client Server Applications: Oracle, Forms and Reports

Testing Tools: Win runner, Load Runner, QTP, and Quality Center.

Bug Tracking System: Test Director 5.0/6.0/7.2/7.5/7.6/8.0

PROFESSIONAL EXPERIENCE:

Confidential, Roswell, GA

QA Analyst

• Included developing and documenting Product Test Plans, using several SDLC methodologies; Assisted in writing efficient and effective Master Test Plan, Test Strategy, System Testing, End-to-End Test and User Acceptance Test Plan.

• Strong experience in Functional testing, User Acceptance Testing (UAT), and System Integration testing (SIT).
• Participated in the planning, development, coordination and presentation of specific testing needs as appropriate to the quality assurance needs of the end user
• Assisted business users in defining UAT test cases and plans; Established and maintained test cases and test data in Quality Center.
• Close interaction with designers and software developers to understand application functionality and navigational flow
• Performed Regression testing as and when there was a new build.
• Tested whether the reports developed in Business Objects are as per company standards
• Involved in data validation using SQL queries.
• Created users processing claims and tested against the applications for the claims received, paid and denied using different data.
• Coordinated with the QA Team for testing activities across multiple systems
• Involved in testing HIPAA EDI Transactions ( 835 )
• Analyzed HIPAA EDI transactions in XML and X12 responses and looked for defects for amendment.
• Designed test summary reports, requirement trace ability matrix and functional readiness matrix documents
• Provided the required test data for the developers in order to fix the defects
• Logged the defects in Quality Center and maintained track of the defects throughout the life cycle.
• Participated in QA Team meetings and bug tracking meetings

Environment: QUALITY CENTER, ORACLE10g, TOAD, WINDOWS XP, HTML, EXCEL, OUTLOOK, JAVA, SQL, Business Objects, HIPAA, MS Office.

Confidential, Alpharetta, GA

QA Engineer

Responsibilities:

• Involved in planning and coordination effort throughout QA life cycle.

• Prepared Test Strategy for Test Plan.
• Identified and analyzed test conditions and test case scenarios.
• Prepared activities to be performed under different drops.
• Written and executed test cases for functional testing.
• Identified test conditions that need regression test.
• Created positive and negative test scenarios, reviewed them with teams, assisted testers in writing test cases, reviewed test cases and uploaded them in Quality Center.
• Performed review of test cases with Developers and System Engineers.
• Performed functional, GUI, Regression testing.
• Performed Backend testing (connect to back-end and execute the SQL statements, to make sure that the data we entered from the front end is co- relating the back-end or not).
• Verified/Compared results in database tables using SQL Developer.
• Checked log files for errors and warnings in UNIX environment after each request has been executed.
• Tracking and managing the defects in Quality Center.
• Reported the bugs, break points, and Email notifications to the developers.
• Designed test summary reports, requirement trace ability matrix and functional readiness matrix documents
• Actively Participated in Weekly Meetings.

Environment: QUALITY CENTER, ORACLE10g, SQL DEVELOPER, TOAD, WINDOWS XP, HTML, EXCEL, OUTLOOK, JAVA, SQL, & UNIX.

Confidential, Alpharetta, GA

QA Tester

Responsibilities:

• Review and analyze BRD (Business Requirements Document) and TSD (Technical Specification Document).

• Created Test Plans and Test Cases for various levels of testing such as Integration Test, Regression Test, System Test, End-to-End Test and User Acceptance Test.
• Responsible for testing Middleware services using XML Direct test interface by sending XML Direct request data. Verify that the response XML meets the business rules. Also responsible for testing one of the Choice Points online applications CDS link.
• Provide feedback and suggestions to the Project Managers on finding issues and usability.
• Development of Test Cases matching requirements with help from business analysts.
• Prepared test data and load the same data into Testing Data bases.
• Some manipulation and validation of the database tables with Oracle SQL within a UNIX OS.
• Created test data input files on the UNIX server.
• CP Web Services (Admin and Client) provides interfaces to CP UI and client applications.
• Implemented Regressing Tests for every modified build using QTP.
• Tracking and managing the defects in HP Quality Center 9.2.
• Participated in weekly assessment meetings with business analysts and developers.
• Participated in weekly project status meetings and updated the process accordingly.

Environment: s: Oracle10g, SQL, TOAD, SQL Developer, Java, JSP, JavaScript, J2EE, Web services, XML Parser, Windows XP, HP Quality Center, QTP, Unix, Reflections, Share Point, Team Track.

Confidential, Alpharetta, GA

QA/QC Tester

Responsibilities:

• Involved in planning and coordination effort throughout QA life cycle.

• Involved in writing Test Plans, Test Case Templates and developing Test Scripts using QTP and Quality Center.
• Created Quality Assurance and Test Strategy documents that describe the technical and management approach to be followed for testing of the entire project.
• Created Test Plans and Test Cases for various levels of testing such as Integration Test, Regression Test, System Test, End-to-End Test and User Acceptance Test.
• Development of Test Cases matching requirements with help from business analysts.
• Some manipulation and validation of the database tables with Oracle SQL within a UNIX OS.
• Created test data input files on the UNIX server.
• Testing of Telegence, Confidential ’ wireless content business application front-end GUI.
• Back-end Quality Assurance software testing of Confidential ’ wireless content business application within a UNIX OS.
• Developed and executed complex QA test plans on multiple platforms using manual and automated QA methods.
• Recording Defects encountered in Test execution and communicating the same to the concerned team members for resolution.
• Tracking and managing the defects in Quality Center.
• Hands on testing and Validation of actual results against expected results.
• Participated in weekly project status meetings and updated the process accordingly.

Environment: s: Oracle10g, SQL, Java, JSP, JavaScript, J2EE, XML, Windows NT, Solaris 9 OS, QTP, Test Director, Clear Quest, Unix, Oracle application Server

Confidential, Atlanta, GA

QA Analyst

Responsibilities:

• Reviewed business requirements documents and technical Specification.

• Designed, planned, and documented test cases from functional specification.
• Written test plans including testing scope, strategy, test requirements.
• Development of Test Cases matching requirements with help from business analysts.
• Managed Requirements and developed Test Cases using MercuryQuality Center 9.0.
• Performed System, Functional, Integration and Regression Testing.
• Entered data both valid as well as invalid to check output for errors and testing against requirements.
• Executed user interface and documentation testing. Tested the user interface for GUI standards.
• Performed Ad-hoc testing to find the uncovered bugs.
• Tested the application across different browsers Internet Explorer 6.0, Mozilla 5.0.
• Investigated and documented the errors using Source Forge, Coordinated bug resolution with the development teams.

Environment: Quality Center 9.0, Java, HTML, JavaScript, J2EE, Oracle, Windows XP, MAC, Fire fox 1.0.3.

Confidential, GA

QA Analyst / Tester

Responsibilities:

• Involved in planning and coordination effort throughout QA life cycle.

• Involved in writing Test Plans, Test Case Templates and developing Test Scripts using Win Runner, Load Runner and Test Director.
• Created Quality Assurance and Test Strategy documents that describe the technical and management approach to be followed for testing of the entire project.
• Created Test Plans and Test Cases for various levels of testing such as Integration Test, Regression Test, System Test, End-to-End Test and User Acceptance Test.
• Development of Test Cases matching requirements with help from business analysts.
• Developed and executed complex QA test plans on multiple platforms using manual and automated QA methods.
• Involved in compatibility testing of application on different platforms using Win Runner.
• Executing Performance, Load and Stress Tests under various Scenarios in Load Runner and analyzing various reports and graphs.
• Recording Defects encountered in Test execution and communicating the same to the concerned team members for resolution.
• Tracking and managing the defects in Test Director.
• Hands on testing and Validation of actual results against expected results.
• Participated in weekly project status meetings and updated the process accordingly.

Environment: s: Oracle8i, SQL, Java, Java Script, XML, and Windows NT, Win Runner, Load Runner, Test Director.

Confidential, San Antonio, TX

QA Tester /Analyst

Responsibilities:

• Reviewed Business Requirements Documents and the Technical Specification.

• Developed detailed Testing Strategy for the entire application and developed various test cases using Test Director
• Participated time to time in regression testing after each build.
• Initiate, coordinate and implement the system testing Process.
• Involved in the Manual/ Automated Testing. Performed User Acceptance System, Negative, online schedule and Regression Testing manually over GUI.
• Prepared test data and load the same data into Testing Data bases.
• Involved in lot of Customization for Win Runner scripts, Created data files, Customizing & saving global GUI map Files and maintained the Win Runner test scripts.
• Report Problems using Test Director defect tracking system and follow up Development team, and make sure They are fixed in appropriate timeframe.
• Tracked and reported defects using Test Director 7.6 & Star team 5.2.
• Ability to work within an integrated test team & Communicate status of testing to QA Test Lead.
• Report defect found during test cycles and Track the defects and retest fixed programs
• Attended technical walk- through sessions.
• Participated in weekly assessment meetings with business analysts and developers.

Environment: Java, J2EE, IBM http Server, IBM Web Sphere Application Server, STARTEAM, Unix, XML, JSP, HTML, IBM Mainframes, Win runner, Test Director, MS - Money, Intuit Quicken, QuickBooks, MS - Excel.

Confidential, Richmond, VA

QA Consultant

Responsibilities:

• Derived test scenarios from functional specifications. Verified requirements Coverage by conducting

• Walkthroughs of test scenarios with business analysts
• Designed test cases for the Enhancements based on the Customer Requirements
• Used Win Runner Data Driver Wizard to automate testing of large volumes of data
• Wrote manual and automated test scripts for Functional and navigational testing to identify Errors within
• The applications using win Runner. Reviewed Pages for content problems, graphics problems and link verifications
• Performed manual and automated test of updates to the content
• Conducted integration testing between the customer and administration site to verify Dataflow
• Maintained user list and give regular updates to the QA Manager
• Investigated and documented the errors using Test Director, Coordinated bug resolution with the development teams

Environment: WindowsNT/2000, Java, JavaScript, Oracle 9i, WinRunner7.0, Test Director 7.6.

Confidential, OH

QA Analyst / Tester

Responsibilities:

• Responsible for performing various types of process evaluations during each phase of the software development life cycle. Including, audit, review, walk through and hands on system testing.

• Involved in the team test, test planning, test scripts design, test development, test execution and debugging.
• Generated QA test plans on multiple platforms using manual and automated QA methods.
• Developed and implemented Win Runner automated test scripts ensuring coverage and regression test of all business rules.
• Involved in testing of various applications using Black Box.
• Developed Test data matrix for test cases.
• Prepared test plans and test strategy documentation.
• Scheduled batch job execution for test cycles and daily schedulers.
• Identified software problems, wrote easy-to -follow bug reports, logged them into bug tracking database, and monitored their progress and results.
• Participated in Weekly Project status meeting and updated the testing Progress.

Environment: Java, JavaScript, ORACLE 7.3/8.0, Win Runner 6.0, Load Runner 6.0, Test Director 6.0, UNIX.