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Sr. Qa Analyst Resume

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Charlotte, NC

SUMMARY:

  • QA Manager, Software engineer, programmer with 10 years of extensive experience in analysis, design, development, testing, implementation and production support of large and complex applications
  • As a QA Engineer and tester, tested applications developed in Visual Basic, ASP, MS SQL Server, ORACLE, JAVA, and JavaScript.
  • Experience writing SQL queries against the EDW database (Enterprise Data Warehouse) to perform data validations for COGNOS reporting.
  • Strong experience in testing the applications using manual and automated testing tools using Rational Suite Test Studio, Test Director, Win Runner, Load Runner, Quality Center and QTP/ALM.
  • Diverse work experience on unit testing, functional testing, integration testing, GUI testing, system testing and Regression testing
  • Strong knowledge of B2B application and functional testing in financial, banking and health information Industries.
  • Extensive experience in testing business applications in client server environment.
  • Experience using both Rational Test Manager and also Test Director to formulate test plans and also report bugs.
  • Some of the responsibilities as tester include editing of script for input and output of external data files, analyzing and modifying failed test cases and performing regression testing.
  • Exposure to different operating systems like Windows 95/98/NT/XP/2003/2008/windows 7, UNIX (Sun Solaris, HP).
  • Experience in creating UNIX Shell scripts

TECHNICAL EXPERIENCE:

Testing Tools: IBM RIT, Solstice, Win Runner, Load Runner, Test Director, Quick Test Pro, ALM, Rational Robot, Rational Clear Quest, Rational test manager, Rational Unified Process, Remedy and PVCS Tracker

Data warehousing Tools: Informatica Power Center 1.7/5.1/6.2, Informatica PowerMart 4.7/5.1/6.2, Business Objects 3.0/4.x/5.x/6.0, Application Foundation 3.0.1, Web Intelligence 2.0/2.5/2.6, Broadcast Agent Server (BCA), ZABO, Crystal Reports 2.5, Cognos

Databases: Oracle 9/10g, MS Access, DB2, Informix, Tuxedo, Foxpro and SQL Server 2000/2005/2008

Languages: C, C++, PL/SQL, JAVA, Perl, HTML, DHTML, COBOL and TSL

GUI: Visual Basic 5, Developer 2000

Operating Systems: Windows XP/2000/NT/98/95, UNIX Shell Scripting and MS - DOS.

PROFESSIONAL EXPERIENCE:

Confidential, Charlotte, NC

Sr. QA Analyst

  • Tested International Funds Transfer and Fee Management Systems as part of the Correspondent Banking and Payments QA team.
  • Worked in Cognos testing.
  • Planned and executed tests against/within International Funds Transfer and Fee Management System (IFT/FMS).
  • Created payment messages for SWIFT, CHIPS, and FED Wires on a daily basis for testing and training.
  • Utilized HP Quality Center / ALM within the Confidential Test environment for writing test cases with requirement traceability, entering and tracking defects, creating reports and other test execution artifacts.
  • Provided accurate weekly status and final test summary documentation for CBP QA / SIT test efforts.
  • Assisted with training partner resources with application testing
  • Led several successful CBP QA / SIT test efforts for IFT, including one project which is projected to save the company $14 million over 3 years.

Technologies: Datamart, MQJ Explorer, IFT, FMS,SQL, Cognos, ALM

Confidential, Charlotte, NC

QA Test Lead/QA Test Manager

  • Worked on Testing Online Banking AWE/Breakfix Testing.
  • Prepared Test Planning documents for AWE and Break fix tickets.
  • Involved in Creating Test Scripts, Executing Test Scripts for PM and SPD tickets.
  • Created Test Reporting, Status Reporting, Updating Test Results Matrix and different kind of Analysis.
  • Defects logging and tracking it to closure.
  • Got good knowledge on downstream applications and DB’s.
  • Performed End to End, Regression, Shakeout, P-ticket, AWE Script Preparation and Execution and Backward Compatibility Testing.
  • Conditioned data along with the execution required for my application and also helped different applications with the data for their testing. Also, managed the data across different applications during the End to End testing.
  • Manages offshore and nearshore Break fix team and takes care of all management reports from forecasting to invoice of all resources along with Team’s internal trackers for Daily Status to Project team, Environment downtime, OT, Proficiency & cross KT, Innovations etc., .
  • The test scripts are loaded in IBM Green hat tool and executed for each release. Automation of scripts is done for Regression testing.

Technologies: Oracle, SQL, Cognos, ALM, QTP

Confidential, Charlotte, NC

QA Test Lead/QA Test Manager

  • Involved in testing erofile, eServices, PTS, VIPAA, ACM, PIPAD AD, PIPAD AO, AIP applications.
  • Implemented Risk Based Testing (RBT) and Orthogonal Array Testing (OAT) approach for Test Scenarios of Webservices Testing.
  • Proficient in building virtualized responders for Webservices Testing using IBM Rational Integration Tester.
  • Trained in Stub and Responder creation for middleware Virtualization using ITKO LISA tool from CA.
  • Implemented Virtualization in eComm and mobile applications through GH - ITKO LISA combination and trained MOLB onshore team.
  • Attended Agile University and Agile Software Development training and Certified in Agile.
  • Trained on performance testing for middleware applications of Ecomm on HP load runner Vugen, Performance Center and HP Analysis and also involved in workshops for RIT Performance testing as replacement for GH - ITKO LISA.
  • Had knowledge on SQL and Data Warehousing concepts and written queries for updations & retrieval of product data and can extract data from Oracle, My SQL, MS SQL (jTDS) through RIT DB integration.
  • Data Validation is done by querying the database using the tools like TOAD and SQL Plus in validating data coming to COGNOS Reports.
  • Involved in writing SQL queries against the EDW database (Enterprise Data Warehouse) to perform data validations for COGNOS reporting.
  • Had experience on data conditioning and utilized data tools like MBNAIS, BOSS, FAST and T9s0.
  • Implemented new breed Restful webservices testing through IBM RIT tool for eComm middleware applications and Mobile applications.

Technologies: Web Methods, Green Hat (IBM RTW), QC 11.0, Oracle, My SQL, MS SQL

Confidential, Charlotte, NC

QA Test Lead

  • Involved in Middleware Applications (OOS, ESB, IDV) Testing using Solstice tool.
  • Environment: Web methods, Solstice, Clear Case, Quality Center.
  • SME for webservices testing in eCommerce and Mobile banking space, created various knowledge repository documents on middleware testing. .
  • Involved in HLD/LLD sesions ad requirement gatherings and conducting meetings to discuss for the testing approach.
  • Manage and allocate work for offshore resources. Present working as a Delivery Lead for my team.
  • Handled all daily defect & status calls from Offshore, onshore and nearshore for every release.
  • Handled Design Change Calls, application review calls & defect triage's for all webservices API's.
  • Trained New Joiners in the middleware applications of Channels, eCommerce and mobile applications - XES, eProfile, eProduct, AMM, PSA, PTS, VIPAA, PIPAD, CAV apps, MBDA and also on Banking Domain. Also trained them regarding various processes involved in webservices testing.
  • Involved in Creating Test Scripts, Executing Test Scripts and automating test suites for middle ware Initiatives impacted in eCommerce, Mobile, OOS and Touch Point XES .
  • Involved in Test Reporting, Status Reporting, Updating Test Results Matrix and many different kind of Analysis.
  • Logged many defects that led to many Design Changes.
  • Defects logging and tracking it to closure.
  • Performed Automation, End to End, Regression, Shakeout, P-ticket Script Execution, Backward Compatibility Testing and Performance testing.
  • Worked on analysis of Application behavior from middle-ware perspective by mocking the client request and response through automated testing tool.
  • Works with Tool support team for Green hat Tester on R&D of middle ware testing issues in applications of eCommerce and Mobile eProfile, eProduct, AMM, PTS, PSA, GAI, VIPAA, PIPAD and CAV applications, OOS and Touch Point XES applications.
  • Worked on triages to resolve issues during production.
  • Test scripts execution is done using IBM Rational Integration Tester for all Webservices testing.

Technologies: SME, Webservices, eProfile, eProduct, AMM, PTS, PSA, GAI, VIPAA, PIPAD, CAV applications, OOS, Touch Point XES, IBM Rational Integration

Confidential, Miami, FL

QA Analyst

  • Performed manual testing of the applications to test functionality.
  • Create test plans, test cases and schedules for multiple projects from initial specification and scoping through final in-production support.
  • Responsible for testing of database applications using Oracle, SQL 2000, Informatica and Unix Shell Scripts.
  • Led individual test cycles, report bugs and worked with developers to resolve issues.
  • Created test matrix, defect logs and test plans.
  • Track the PI s and completed the retesting.
  • Worked with Test Director for defect tracking.

Technologies: Informix, UNIX Shell Scripts, PL/SQL, Citrix, WinRunner, LoadRunner, Quality Center, Quick Test Pro, CVS and WinXP.

Confidential, Jacksonville, FL

QA Tester

  • Common Customer Platform CCP5.
  • CCP5 is developed to use the information of the customer Enterprise Commerce Opermart (ECO). New attributes are added to the Header, Detail tables and Patient Liability table created to compute business process. The data is populating from mainframe tables, Oracle tables to DB2. BPR s are tested and involved in requirements gathering, mapping documents, unit testing, user acceptance testing, regression testing, stress testing.
  • Performed manual testing of the applications to test functionality.
  • Performed GUI tests to verify the functionality of the web site.
  • Automated the testing process by using Rational Robot for Test Cases.

Technologies: Quest for DB2, Oracle SQL Navigator, PL/SQL, Rational Tool Suite, ClearCase, File Aid, QMF, WebSphere, MQ Series, UNIX, MS Office and WinXP.

Confidential, Detroit, MI

QA Analyst

  • Fast is the culmination of many months of pre-work by Ford Financial experts who understand both strengths and weaknesses of existing processes and systems.
  • It is the number one priority for the finance community and the key enabler of the Spirit of Ford Transformation.
  • The Project is designed to Improve & Integrate Financial Information and accounting processes and systems.

Technologies: Oracle, PL/SQL, WinRunner, LoadRunner, Test Director, IBM MVS 5.2, JCL, Data Stage, UNIX, PVCS, MS Office and WinXP.

Confidential, Fairfax, VA

QA Analyst

  • In the year 2002, Confidential was faced with the challenge of restating its financial earnings, due to misapplication of certain generally accepted accounting principles (GAAP), for this reason CTB 2003 was initiated. This project focuses on creation of centralized environment (Portfolio Sub-Ledger) to serve as the data source of accounting data for 2003 accounting period and reduce the time to post Journal entries into the General Ledger accounts and also improves the process.
  • Based on the business and system requirements specifications, developed test plans and test cases for functional, integration, system testing to validate data in DEV, UAT, PROD, PWC (audit) environment and data reconciliation testing.

Technologies: Sybase, T-SQL, Rational Clear Quest, Rational clear case, MS Office, UNIX, Lotus Notes, Perl, Business Objects and WinXP.

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