SUMMARY:

• Software QA professional with 5+ years of experience in testing web based and mobile applications
• Expertise in performing QA activities throughout the software development life cycle
• Responsible for development and execution of Test Plans, Test Scripts and Test cases based on business requirements for Manual and Automation Testing
• Performed testing in various environments such as Mainframe, Windows and UNIX
• Participated business meeting to gather the system requirement, coordinate user acceptance testing, active participation to consult new technologies and features that may contribute business process efficiencies.
• Provide requirement analysis, develop project scope and project strategy and deliverable prioritization.
• Prepare and deliver functional and technical testing specification.
• Create new user and manage security permission and end user support using primer unifier.
• Analyze solution design work to satisfy business requirement need through user testing.
• Coordinate requirements and deliverables with IT.
• Provide timely and professional response user inquiries.
• Participate in UAT testing and provide quality review of test result.
• Team player and individual contributor, possess good organizational, written and verbal communication skills
• Participate in team development business need solution requirement meeting
• US green card holder

TECHNICAL SKILLS:

Platforms: Windows 8/7/Vista/XP, Mac OSX, UNIX, Mainframe

Mobile Platforms: Windows Phone, iOS, Android OS, Blackberry

Programming: HTML, CSS, XML, JavaScript, SQL

Database: Oracle, MySQL

Test Automation: Selenium IDE/RC/Webdriver, QTP, SOAP UI

Web Testing Tools: Fiddler, Firebug, DOM Inspector

Networking: TCP/IP, FTP, HTTP, Internet, Intranet

Virtualization: VMware Server, Oracle VirtualBox

Bug Tracking: HP QC, Jira, Elementool, Bugzilla

Browsers: MS Internet Explorer, Mozilla Firefox, Chrome, Safari, Opera

Applications: MS Office, SharePoint, DTS, LotusNotes, WebEx, NetMeetings, SnagIt

PROFESSIONAL EXPERIENCE:

Software QA Consultant

Confidential, San Jose, CA

• Tested a mobile/web application developed to communicate within a private network (for free) and make long distance and international calls at discount prices

• Studied product requirement document for newly added features
• Created and executed test cases for the application components (Registration, Calls, Text Messaging, Contacts)
• Validated application functionality on Android for a variety of local providers paying attention to connection speed, performance, etc.
• Tested application behavior under various interruptions: battery strength level (full/medium/low), incoming calls, SMS, video calls
• Installed Android SDK and set up mobile device emulator to develop and test Android version of the application
• Performed ad-hoc, usability and regression testing in QA and production environments
• Analyzed software failures, reported issues to Bugzilla. Performed Bug verification testing

Software QA Consultant

Confidential, San Ramon, CA

Responsibilities:

• Tested Commercial Banking application for Payee Positive Pay Project

• Collaborated with various business units to determine and analyze the information needs and document requirements in business/functional specification documentation
• Translated requirements into detailed test plan and test cases
• Performed Functional and Integration/System testing using Mainframe Application
• Wrote Test Procedures using Quality Center
• Created status reports and defect reports on a weekly basis
• Created XML requests to test the responses using SOAP UI
• Conducted user acceptance testing as it relates to the technology solutions
• Wrote SQL queries to verify that the data is correctly populated in relevant fields

Software Tester II

Confidential, Gresham, OR

Responsibilities:

• Participated in testing of Financial module of the Online Banking site

• Performed Functional and Integration/System testing
• Translated requirements into detailed test plan and test cases using Quality Center
• Collaborated with User Support in IT/UAT/Prod validation testing
• Worked on multiple projects with aggressive deadlines
• Utilized DTS tool for defect tracking
• Participated in Production Validation testing for numerous clients (Kroger, ABC, Toyota - Lexus, Edward Jones, and KeyBank)
• Sent XML requests and received XML responses to validate against database and UI using SOAP UI
• Involved in Web services testing using SOAP UI
• Lead and mentored a team of four QA Analysts involved in testing Loan module of the application

Software QA Consultant

Confidential, Hillsboro, OR

Responsibilities:

• Worked on FMM (Fiserv Mobile Money) project, testing for Umpqua, Co-America & Associate Bank

• Worked on regression and functionality testing of On-Line Banking and Bill Pay integration with Check Free RXP system
• Tested Financial OLB site using multiple devices (iPhone, BlackBerry, Touch, Android)
• Developed, maintained, and executed test plans and test cases
• Documented and reported test results and participated in code reviews

Software QA Consultant

Confidential, Hillsboro, OR

Responsibilities:

• Devised and implemented methods and procedures for testing, and evaluation of software products

• Designed and specified testing mechanisms, built and configured test environments
• Developed, maintained, and executed test plans/test cases
• Responsible for running Bug Scrub meetings, assigning and prioritizing defects

Software QA Consultant

Confidential, Beaverton, OR

Responsibilities:

• Developed and executed test plans, working closely with the cross functional teams on Global Branding project to ensure effective development of acceptance criteria and functional tests

• Maintained documentation of test results to assist in debugging and modification
• Created XML requests to test the responses using SOAP UI
• Analyzed test standards and procedures and created Knowledge Training documents

Software QA Consultant

Confidential, Beaverton, OR

Responsibilities:

• Analyzed and Evaluated Business Requirement Documents, Functional/System Requirement Documents and Use Cases for the application, which involved a series of meetings with Developers, Systems Analysts and Business Analysts

• Prepared Test plans based on system requirement documents and mapping documents
• Participated in end-to-end testing with applications for equity operations, credit and loan systems
• Resolved issues by doing thorough analysis of the request XMLs and client logs
• Worked with backend systems for data querying and information retrieving

Software QA Consultant

Confidential, Seattle, WA

Responsibilities:

• Tested multiple web applications developed by company clients

• Developed various test techniques for software applications
• Designed test programs, validated all results and their functions