SUMMARY:

• Quality Management System Specialist experienced in both Department of Defense and commercial quality management systems. Although Quality Assurance is the most extensive career experience in my resume.
• I also have a technical background in computers, networks and telecommunications.
• I have the experience to help a company in daily operations and also to shape the vision and future of the company.

OS/Environment: Windows NT, Windows 2000 Pro, Windows XP Pro, Vista, Windows 7

Networking: LAN Ethernet, Peer to Peer, modems, switches, TCP/IP

Software: Microsoft Office Professional (Word, Excel, Access, Power Point), Visio, Norton Utilities, Diagnostic Utilities for Functionality and Quality Control

Material Management System: SAP

Computers: System Integration, Assembly and Testing, Installations, Repairs and Upgrades

Telecom Switches: Axxess Inter - Tel Telephone System Version 3.5.3, maintenance and database programming

Document Standards: AS, ISO 9001/2008, MIL-Q-9858, MIL-I-45208, MIL-STD-454, MIL-STD-2000, MIL-STD-275, MIL-STD - 105D, DOD-HDBK-263, MIL-STD-1686, MIL-STD-45652, IPC-STDS

Confidential, Clearwater, FL

Quality Analyst II

Responsibilities:

• Honeywell uses an ISO 9001 and AS9100:2009 Quality Management System.

• Working with Quality Engineering and other departments gathering and reviewing technical data to put together an End Item Data Packet (EIDP) to present to Customer and DCMA,
• Analyze product information and technical data ensuring all specifications and contractual requirements are being meet. Confidential end HAR meetings with customer and present EIDP for acceptance.
• Work with Engineering Test Services helping them with their test Procedures and reviewing test results to ensure QA requirements are being meet.
• Performing Honeywell and DCMA process Audits as well as QSAT audits.
• Performing first article on drawings and layouts.
• Inspection of components and or products to ensure they meet workmanship requirements.
• Other duties supporting program Quality Engineer.

Confidential, Boca Raton, FL

QC Receiving Inspector/Product Acceptance Technician

Responsibilities:

• Lockheed Martin uses an ISO 9001 and AS9100:2009 Quality Management System.

• Performed receiving inspections using QC process, engineering specifications, drawings, and OEM specifications to accept material.
• Conduct in - process, final, spares and first article (FAI) inspections to specifications and contractual requirements. Represent the customer as witness to Final Acceptance Test (FAT) performed on CCA’s and completed systems.

Confidential, Tampa, FL

Fiber Network Field Technician

Responsibilities:

• Installed fiber optic networks terminating at Network Interface Device in compliance with acceptable industry standards. Integrated internal network via coax, Ethernet and or internal telephone wires.

• Install needed cabling, wall jacks, set top boxes, and routers to support the network.
• Make needed wiring connections or changes to support communication requirements in smart panels.
• Repair non working systems or components to ensure an excellent communication experience.

Confidential, Valrico, FL

Self-Employed Owner Operator

Responsibilities:

• Retained required permits with drawings and needed engineering specifications.

• Coordinated required logistics and hiring of subcontractors to perform needed work.
• Purchased all required materials and performed some of the framing, electrical, drywall and trim.

Confidential, Largo, FL

Quality Management Systems Specialist

Responsibilities:

• Established criteria by which we needed to comply and assessed operations for compliance.

• Ensured process and procedures were in place and they complied with ISO and reflected actual task.
• Wrote process and procedures where they did not exist or comply with ISO.
• Integrated the Quality Management System into operations ensuring continuous improvement for the customer in our service and our products by introducing performance measures.
• Instructed all training for the Quality Management System requirements to comply with ISO.
• Conducted internal audits, issued corrective or preventative actions, analyzed root cause for solution.
• Wrote ESD Training Module, instructed and implemented ESD requirements for operations.
• Wrote and implemented calibration procedure and maintained the calibration program per ISO.

Confidential

Company Designated Security Officer

Responsibilities:

• Wrote FTI Security Requirements and managed the acquisition and implementation of the proximity card access system, surveillance system, and security system.

• Responsible for writing, implementing and maintaining the Disaster Recovery Plan for FTI Largo.

Technical Operations Specialist

Confidential, Washington, DC

Responsibilities:

• Facilitated site surveys in forensic laboratory’s nation wide for the installation of the IBIS system.

• Conducted various operations such as relocation of IBIS systems, repairs, presentations at client organizational meetings, press releases, special projects for engineering, trade shows and demonstrations for marketing.

Confidential

System Technician / Instructor

Responsibilities:

• Conducted installations, training, trade shows, and onsite demonstrations nationally and internationally with IBIS, from Capitol Hill in Washington, to the Middle East, to South America.

• Worked closely with operations to help improve customer relations, customer service, procedures, reliability, and quality of the IBIS system.