SUMMARY:

• 5+ years of industry experience in the area of Software Testing (Manual and Automation) with a solid understanding of Test planning, Test Design, Test Execution and Defect Reporting and Tracking 
• Expertise in testing the web based and client/server applications using testing tools like Microsoft Test Manager, HP ALM
• Firm knowledge of different phases of Software Testing and Software Development Life Cycle (SDLC) including Agile Methodology and Waterfall.
• Excellent analytical skills in reviewing Business Requirement Documents and converting into Test Conditions and Scenarios
• Proficient in devising all the artifacts of testing such as Test plan, Test scenario, Test Cases, Defect Reports and Test summary
• Extensive experience in bug reporting and bug tracking tools (SoapUI, Test Director, Clear Quest, HP - Quality Center (QC), FogBugz, Bugzilla and JIRA). 
• Extensive experience in Smoke Testing, Ad-Hoc Testing, Functional / System Testing, Regression Testing, Black Box Testing, Integration Testing, Browser Compatibility Testing, Data Base Testing and User Acceptance Testing (UAT) 
• Experience in Back-End Testing using SQL queries using SQL Server

SKILLS & EXPERTISE:

Test Reporting Tools: SoapUI, Jira, ALM(HP), FogBugz, Microsoft Test Manager ( MTM), Team Foundation Server( TFS) and Excel

Operating Systems: Windows 7, 8.0, 8.1,10, Mac OS X, Android, iOS and Windows mobile OS

Methodologies: Agile (Scrum) and Waterfall

Languages: HTML, SQL

Browsers: Mozilla Firefox, Chrome, Internet Explorer and Safari

Other: MS-Project, MS-Excel, MS-Word and MS-PowerPoint

WORK EXPERIENCE:

Quality Analyst

Confidential, Minneapolis, MN

Responsibilities: 

• Working in Agile methodology, with an ability to accommodate and test the newly proposed changes at any point of time during the release.
• Closely working with Business Analyst during the analyzing phase of the Business Requirements and Functional Specifications.
• Prepared test plans as per the Business Requirements Document (BRD) and Functional document.
• Developed Test Cases, Test Plan and User Stories, tracked and reported bug and defects to development team using SoapUI
• Testing applications functionality using different kind of testing like smoke testing, sanity testing, and regression testing
• Performing Load and Stress Testing (Performance Testing) using HP Load Runner
• Performing Functional and cross Browser Testing using Browser Stack on different browsers like Chrome, Safari, Firefox
• Involving in daily Scrum sessions with emphasis on target user stories, removing any obstacles, managing backlog, and review milestones and accomplishments
• Execute software performance tests on new and existing programs for the purposes of correcting errors and increasing performance through SQL tuning.
• Testing entry and exit criteria for the application screens and checking their contents
• Specified testing requirements using ALM that describes in detail the needs to be tested in application and provided the test team with a foundation on which the entire testing process is based
• Communicated with the development team and providing Defect Report in order to get resolution on time

Environment: Amisys Advance Release 6, CCMS and Maccess EXP, Oracle, SoapUI, ALM, SQL Server 2008/2012, BrowserStack, MS Excel, XML, Android, iOS Devices, HP LoadRunner.

Quality Checker

Confidential, Minneapolis, MN

• Interacted with Developers and Business Analyst regarding requirements and defects.
• Reviewed and analyzed all the Functional Requirement Specifications and Business Functional Specifications document. 
• Performed Smoke Testing, Functionality Testing, End-to-End Testing, Adhoc Testing and Regression Testing.
• Interacted with team lead and developers to resolve the bugs. 
• Checked the Mortgage data though the front and back end and used ICMP , ARROW POOL, CIS to extract the data from the databases.
• Responsible for daily audit of multiple loans for accuracy and turnaround time. Identified and analyzed document problems with program function, output, online screen, or content
• Displayed and achieved service-focused culture with emphasis on delivering on-time, high-quality products and services to internal and external customers.
• Provided support and feedback as needed to Mortgage Post Delivery Team teams .
• Used various reports, analyzed and provided trend results to management and staff to monitor performance metrics and enhance performance by improving awareness
• Evaluated relevant documentation and policies to provide written responses to complex case reviews as requested by management
• Verify and validate loan information to ensure completeness and compliant with guidelines
• Worked on Conventional, FHA, and VA loans .
• Prioritize work, meet deadlines, achieve goals, and work under pressure in a dynamic and complex environment .
• Identify any potential quality issues per defined process and escalate potential quality issues immediately to management.
• Accountable for timely processing of files and documents according to the required standards and Performing special assignments as assigned
• Involved in preparing the Test conditions, Test Cases, Test Scenarios, and Test Data based on the available functional specifications.
• Responsible for carrying out Manual Testing for Functionality testing, Regression testing System Integration testing and various phases of testing.

Environment: ICMP , Application Lifecycle Management( ALM), Arrow Pool, Mainframe, MB trust, CIS, MS Excel, MS Word.

QA Analyst

Confidential, Minneapolis

Responsibilities:

• Interacted with business and analyzed business rules and designed functional specification.
• Designed test scenarios and test case specification in ALM.
• Participated in Test Plan reviews with business, QA and development team.
• Prepared and executed test scripts using ALM/QC, was integral part of defect management
• Coordinated with automation team in identifying and creating automation test cases.
• Maintained and tracked defects using Quality Center and generated bug reports, pass-fail report, and comparison chart.
• Created test T-SQL queries to fetch test data from RDBMS such as SQL Server.
• Logged, tracked and verified the defects using Quality Center and followed up with development team.
• Performed Load and stress testing, extensive experience in Functionality, Integration, Regression, Performance and Compatibility and System based testing.
• Closely worked with business to understand business requirement and was responsible for providing reliable estimates to project management.
• Participate in bug reviews to ensure that quality criteria are met.

Environment: ALM, Oracle, XML, MS AccKess, SQL, File-Aid, File manager, Windows, MS Office and MS Project