SUMMARY:

• Fourteen+ years of experience in the field of Information Technology, specializing in Software Quality Assurance, Quality Control (Automation and Manual), Business Analysis, Project Management, Planning, and Software Development
• Experience in backend Database testing with third party tools like T.O.A.D & SQL Developer involving in Data Analysis.
• Mobile/Tablet testing on iOS & Android using physical devices as well as using simulators.
• Good working experience in testing of complicated Crystal Reports which consisted multiple Sub - reports in various platforms.
• Experience using various methodologies like Waterfall, Rational Unified Process, Agile with Scrums on different projects.
• Involved in developing testing strategies and implementation standards and designed artifacts to be used in the SDLC. Extensive background in QA methodologies, broad background in defining and implementing testing strategies.
• Developed and managed Master Test Plan, authored and involved in all the different phases of SDLC.
• Experienced in performing Business functionality tests at various stages like build Verification, Integration, System, User Interface, Performance, Regression and User Acceptance testing.
• Responsible for mentoring resources technically and helping other QA Team Members.
• Possess strong problem analysis skills, with ability to follow project standards and procedures as a part of ISO Standards. Knowledge of both structured and object oriented software development life cycle methodologies.
• Exceptional ability to quickly master new concepts, very co-operative team player, fluent communicational skills, interpersonal skills, innovative, self-starter and self motivated. My objective is to make a niche in the IT industry as a quality control analyst by testing various applications.

TECHNICAL SKILLS:

Systems/Architectures:  Web, VB Client/Server, Main Frame, Windows

Languages:  HTML, XML, Java, VB, VB.NET

Databases/Data Tools:  Oracle, MS SQL Server, MS Access, SYBASE, TOAD, SQL Developer, ASE ISQL, Teradata SQL Assistant 13.10

Test Tools:  Quality Center, IBM Rational Suite, TestDirector, WinRunner, Quality Manager (Beta Version), Rally Dev, WPL (Web performance Load Tester), ALM (SmartBear Software), JIRA 6.3

Additional Tools:  MS Office, MS Project, MS Visio, Microsoft SharePoint

Methods and Systems:  ISO -9001, RUP, Agile/Scrum, Waterfall

Areas of Practice:  Business Analysis, System Analysis, Requirement Management, Test Management, Quality Assurance, Quality Control, GUI Developer, Meeting Moderator, Facilitator

Data Profiling Tools:  Ataccama DQ Analyzer 7.0.3, SAS EG 4.3

PROFESSIONAL EXPERIENCE:

Confidential, Downtown - MN

QA/UAT Lead

Responsibilities:

• Managed 3rd party vendor team’s QA resources and the process
• Involved in hiring, managing and mentoring QA resources.
• Owned and managed the responsibility for End to End in UAT environments
• Experience with testing API’s using Postman and other tools.
• Responsible to report status up to PM and the information is used at the executive level
• Create, Distribute, Communicate and hold the team accountable on QA Processes
• Performed testing cycles during the deployment process
• Conducted Triages and other relevant QA/UAT meetings.
• Provided metrics to Leadership as asked.
• Mobile testing on various devices and on Chrome extension
• Tested the application under different networks and Internet speeds.
• Developed and executed Test Cases for Mobile applications running on iOS / Android
• Tested on Browser Stack when Mobile testing was needed.

Tools: MSVSO (Microsoft Visual Studio Online)

Confidential, Rochester - MN

Lead QA

Responsibilities:

• Authored and created deliverables such as Test Plan, Test Cases and Results, RTM and Test Summary Report
• Managed and mentored both onsite & offshore QA teams by designating daily tasks and status.
• Worked efficiently and closely with offsite BA’s and developers for a smooth process of communication during the entire Project
• Worked directly with stake holders and partners (PNG) to lead the UAT efforts
• Conducted periodic meetings with third party vendors for retrieving patient’s medication history

Tools: ALM: For Test Management and Requirement Repository, StresStimulus: Used for Scalability / Performance Testing, Burp Suite: Used for Security Testing, Surescripts Test Harness: for simulating Surescripts data feed in functional testing.

Confidential, Inver Grove Heights - MN

QA/UAT Lead

Responsibilities:

• Identifying the list of UAT members that will take part in testing this Project
• Created UAT test plan that defines the test methodology and criteria
• Conducted UAT plan review sessions with business and stakeholders for their feedback and sign - off
• Wrote detailed step-by-step breakdown of the UA test Scenarios
• Conducted UA test case review for approval from business team
• Performed UAT environment validation for connectivity for all participating end users
• Maintained the defect tracking and triage process
• Facilitated UAT touch point on regular basis for progress and outstanding defects
• Involved in facilitating approval for UAT closure and sign-off.
• Performed post production testing and checkouts.

Confidential, St.Paul - MN

QA/UAT Analyst

Responsibilities:

• Trained UAT users and county workers for the October 1 st go live
• Acted as liaison between EngagePoint’s clients and the state users
• Prepared several scenarios and test data for the training sessions
• Worked very closely with SME’s and BA’s for understanding the overall flow
• Worked in the Escalation Center to triage and assist with triage calls and problems
• Worked on Case Management that involved Curam software.
• Monitor resolution of problem tickets and escalate if tickets are not being resolved as agreed upon timeline
• Worked in the Contact Center/Call Center to answer questions and to help through the calls from consumers
• Reviewing and analysing technical requirements to gain a thorough understanding of the project scope
• Developing and executing test scripts throughout various iterations.
• Successfully conducted End to end testing which includes state systems and external government and carrier entities
• Document, track and report on testing activities including problems, defects, bugs and resolutions; provide a regular status on testing activities and outcomes
• Very detail oriented to make sure that the high level business requirements are translated to testable test cases in order to meet all Blue print scenarios and OOTB functionality
• Tested webservices calls using SOAP UI

Confidential, Rochester - MN

Lead QA

Responsibilities:

• Authored and created deliverables such as Test Plan, Test Cases and Results, RTM and Test Summary Report
• Mentored and worked closely with offshore QA team by designating daily tasks and status
• Worked efficiently and closely with offsite BA’s and developers for a smooth process of communication during the entire Project
• Worked directly with stake holders and partners (PNG) to lead the UAT efforts
• Conducted periodic meetings with third party vendors for retrieving patient’s medication history
• Experience working with ICD 10 codes which a file was sent by 3 rd party vendor.
• Involved in testing application on different mobile Platform such as iOS and Android devices.
• Experience with Testing applications on wide range of Mobile handset of different vendors which includes iPad, iPhone, Samsung, Nokia

Confidential, Eagan - MN

Sr.QA

Responsibilities:

• Deriving appropriate test cases from user story acceptance criteria
• Write/ record automated test scripts using WPL (web performance load testing tool)
• Created datasets automation scripts
• Manually executed test cases and ran automation scripts
• Provided project team and stake holders updates regarding product quality
• Loaded tested the applications for numerous virtual users.
• Verified apache logs for various error messages like 505, etc
• Planned, designed and executed the overall testing framework
• Conducted and involved in the daily Agile/scrum meetings which was iterative development approach
• Involved in bi-weekly replenishment meetings.
• Met with project management to discuss the continuous improvement of the agile process.

Confidential, Minneapolis - MN

Sr.QAA/Lead/Test OverSight

Responsibilities:

• Coordinated QA resources and communications, such as workload distribution among the team, status updates and QA sign off.
• Design, develop and execute Test Plans and processes for databases and mainframe applications in a team environment using varied tools for data analysis.
• Assisted risk and developed Testing Strategies
• Managed quality assurance deliverables and team of offsite testers for multi-phase project and data certifications on enterprise data warehouse.
• Collaborated on research of new SAS server with tools team, providing statistical analysis.
• Responsible for creating and usage of Test Environments, including subsetting and masking
• Ensured certification & validation requirements are met for all data and information deliverables.
• Managed defects and scope as a team with end users as QA lead on a complex system.
• Responsible for status updates on defects and progress and Milestones
• Supported Business Acceptance Testing
• Data Profiling for data integrity
• Promoted numerous DDLs, Database views etc. from lower environments to Production.

Confidential, Minneapolis - MN

Sr.QAA/Lead

Responsibilities:

• Close interaction with the Australian Bone Marrow Donor Registry and key stakeholders to develop project initiation documentation and identify and develop the approach, scope and objectives for testing according to the requirements.
• Created Test Plans, involved in Project plan, release management, Disaster Management, defect management and triages.
• Prepared and developed schedules for detailed implementation plans for the project.
• Provided System Setup requirements to the developers and the infrastructure teams.
• Involved in deployment activities and coordinated with project teams to ensure smooth flow in Production and to handle issues encountered and support post deployment efforts through on call.
• Involved in JAD sessions and requirements analysis and worked closely with App teams to make sure that the functionality for each release is coded and delivered. Met with QA teams to make sure that they have covered all the new functionality in their test cases along with regression test where necessary.
• Used Rational Suite to create requirements, Test Plans, Test Cases, Defects and also maintained the RTM.
• Involved in training End users on the application, preparing manuals, hand books and cheat sheets.
• Involved in change control, change requests, enhancements representing the business users and acting as an advocate to promote their cause in getting it deployed.
• Owned and maintained the Process flows and updated them along with change of decisions.
• Involved in end-to-end testing and the entire SDLC and has been a promoter of a quality software product.
• Handled the setting up access to QA analyts and end users for both QA & UA testing as a Lead.
• White box testing of a custom application created to convert inbound HML sent by labs from Version 3 nomenclature to Version 2 nomenclature before sending to STAR2 HML processor.
• Worked on the customized SDLC model and identified and prepared different templates to be used by project teams.
• Provided feedback to the Business Analysts identifying gaps in the requirements documents.
• Coordinated UAT with business users and walked them through the testing process and assisted them during testing and followed up on resolving the issues identified.
• Significantly performed surveys with the end users to improve the quality of the products.
• Testing reports in Java based UI in Windows, data in Sybase.

Confidential, Eagan - MN

BA/QA

Responsibilities:

• Assumed role of BA and gathered part of the requirements and broke them down to testable assumptions.
• Communicated with end users, set up meeting schedules and documented requirements.
• Designed QA framework documents to be used for the Replacement of Kronos clocks with Synel clocks.
• Demonstrated leadership in daily and Project activities, clarified Business rules, provided status updates to Project Managers.
• Organized and facilitated meetings with Senior BA’s after initial drafts of requirements
• Authored Master Test plan and high level estimate of QA Tasks.
• Updated & proof read testing documentation, training presentations and Requirements as they developed.

 Confidential, Eagan - MN

Sr.QA

Responsibilities:

• Worked closely with core team as there were no requirements initially and had to write test cases based on Use case flow and every day meeting with Business.
• Managed the defect - tracking database, ensuring all defects were closed or deferred to meet the client’s needs.
• Performed Black box Testing and validated data that was coming out from the payroll export file
• Wrote test cases, high level scenarios and loaded them into HPQC.
• Linked requirement and documented results in HPQC and made sure that each test case was tied to a requirement.
• Due to merging of NWA & DELTA requirement and scope of testing was a moving target (Agile Environment), and deadlines were critical, so worked accordingly to the situation and was always communicating with the BA, developers and Build Management team to meet aggressive schedules.
• Involved in design walk throughs which enabled me to understand the business flow and rules involved.
• Manually executed test cases in HPQC and linked defects appropriately.
• Part of everyday status meeting to communicate with other Project team members and also update if they are any issue.
• Tested migrated data from NWA to DELTA.
• Mentored team members for process flow and understanding application as a whole.
• Gathered and organized Regression testing documentation.
• Worked on automating Functional Regression bed using QTP.

 Confidential, Eagan –MN

Sr.QA

Responsibilities:

• Wrote High Level scenarios based on functional requirements and use case flows.
• Peer reviewed with QA Team to consolidate test scenarios/test cases.
• Worked in an Agile Testing Environment where the Product was developed in an Iterative fashion.
• Conducted Sanity Testing on initial build, documented issues and communicated to Build Management and the Development Teams.
• Conducted formal test case reviews with Business Users, BA’s.
• Escalated issues concerning business requirements to project manager and project stakeholders.
• Worked and managed offshore team to mitigate issues for a smooth and easy build deliveries.
• Constructed detailed test cases from high level scenarios.
• Risk ranked test cases which will drive test execution.
• Imported approved test cases from formal review into Quality Center.
• Responsible for Test Status Reports, Defect Reports, Defect closure, Test Summary Report.
• Linked requirements in Quality Center.
• Identified smoke test cases to be initially run upon release of build.
• Participated in Design walkthroughs.
• Participated in Bi-weekly QA Forums.
• Tested data from UNIX extract.
• Estimated QA efforts for various modules.
• Used Orthogonal testing, related to AllPairs.
• Trained team members (who assisted in testing) on Quality Center.
• Analysed and incurred knowledge on Legacy System behaviour with hands –on usage by testing it against various scenarios.

Confidential, St.Paul –MN

Team Lead

Responsibilities:

• Managed a team of 8 members, including off shore to review work such as Executed Test Cases, Defects reported and Updated Test Cases as per Requirement & Design.
• Tested, critiqued, interviewed, hired and trained QA candidates
• Involved in writing the Test cases and Test Plans, Preparing the documentation for the business rules for all the modules.
• Responsible for keeping track of defects in Clear Quest and assigning the priority depending upon the bug.
• Responsible for maintaining the Testing Metrics
• Worked on Business Scenarios to convert them into Automation Templates, using Macros.
• Managed documents related to testing and or requirements updated on Wiki
• Responsible for resolving and interacting with UAT users for various issues related to release sign off, deliverables and defect tracking issues
• Worked in a fast based Agile environment where there was every day release of builds, and had to communicate, identify and diagnose for unexpected behaviour with offshore, Business team, developers and Build management
• Responsible for communication in daily stand-up meetings.
• Accountable for Sprint Planning held Biweekly.
• Automated test scripts and pulled out test log results using Rational Robot
• Used UNIX to run shell Scripts for testing batches on Mainframe Legacy systems
• Worked on several External & Federal Interfaces for receiving data from IRS (Internal Revenue System) through MAXIS for use in Eligibility Determination
• Using Core FTP to transfer test files between platforms
• Participated in periodic review and inspection of QA Audit and responsible for final check list for the Audit.
• Deeply involved with back end testing using T.O.A.D & SQL Developer
• Capable of identifying potential in team members and assign work accordingly. Inform/suggest improvement areas to other team members, which helps to improve the overall work performance.
• Responsible for Orientation for new team members and monitor the status of the work item to make sure that the team meets planed schedule.
• Responsible for interacting with client on requirement gathering and design clarification and convey the same to the Team Members
• Responsible for Regression Testing of delivered code build.
• Responsible to conduct weekly TRIAGE and discuss several issues that were put forth by Business Analysts and Technical Architects
• Automated several test cases by using Rational Robot and used Data pools wherever needed and debugged the code by having various verification points.

Confidential, Jackson –MS

QA

Responsibilities:

• Involved in design and analysis of the modules.
• Involved in writing the Test cases and Test Plans, Preparing the documentation for the business rules for all the modules.
• Involved in testing the Interfaces, Creating defect reports and documenting test results.
• Involved testing the data from Mainframe Natural Adabas to MS-Access.
• Responsible for testing Crystal Reports to check if the Data was identical and similar to that which was stored in the Natural Adabas.
• Accountable for developing Test Cases with appropriate Methodologies and to execute the same.
• Responsible for Regression Test for the overall Compatibility of the Project
• Involved in Problem Resolving for many Boundary value tests.
• Bug tracking using the Test Director which included documentation for Test Results.
• Creation of various users to see the Performance with Multiple numbers of Users by using Load Runner

Confidential

Sr.QA

Responsibilities:

• Analysed test plans for different modules.
• Conducted regression testing.
• Reviewed test plans prepared by QA Engineers for testing various builds of the application.
• Tested the web application and the Client-Server applications for Smoke Test and Sanity Test in all major builds and releases
• Planned, scheduled and executed test cases.
• Participated in Requirements decomposition/review meetings and assisted in defining testable Requirements
• Created and executed test scripts in WinRunner for regression testing.
• Interacted with developers to report and track defects.
• Designed and documented QA software testing methodologies
• Develop templates to standardize test plan writing and authentication, conduct test plan execution, validation and regression testing while managing the work of others
• Ran browser compatibility, usability and website navigation tests.
• Worked well with a broad spectrum of people ( different team members such as Administrator, Design, Installation, Maintenance support)
• Effectively interacted with various streams of people like Users, Developers and Administrators to translate business requirements in to technical specifications to ensure over all quality of the software.
• Worked with other team leads to develop and document procedures, schedules and timelines.
• Supplied valuable input into the internal testing best practices committee in order to improve testing efficiencies
• Created the End user Manual required for Training purpose
• Designed and tested Crystal Reports according to the client’s requirements.
• Investigated bugs and interfaced with developers to resolve technical issues.
• Understanding the business requirements of the system.
• Test case review meeting with team lead.
• Attended weekly meetings with fellow members.
• Experienced in Regression tests to check in one area of the application did not cause problems to the other area.
• Extensively worked on handling the application response for Positive and Negative set of data.
• Wrote test execution test summary report
• Involved in development of test cases with respect to requirements of the test plan.