SUMMARY:

• IT professional with Ten + years of experience in software development, Quality Assurance and Engineering of software applications including Insurance, Financial, Accounting, ERP, Web, Mainframe and Client / Server based Applications & Mobile Apps
• Has performed consulting roles during career including Test Lead, Senior QA Engineer, Software Engineer and Test Engineer
• Specializes in Agile technology
• Specializes in test effort estimations for Manual and Automation projects
• Specializes in creating test scripts by using VBScript (Macros)
• Specializes in creating front end for automation script selections using HTML and JavaScript
• Good experience in writing SQL statements
• Good knowledge on SCM Activities like Identification of Artifacts, Branching, Base lining, Build Management, Packaging, Deployment, Change Request and Issue Tracking
• Has substantial experience in financial services industry business processes especially on Home Loans
• Experienced in creating scripts for Automated Testing using QTP
• Has good experience in Health Care Domain specially on the Individual and Family Plans billing, renewal process, and Claims
• Carried out the testing efforts, in terms of Effort Estimations, Team Formations with Test Planning, Execution and Defect Management Activities
• Proficient in identifying business rules, functional capabilities, business events, relating business rules to the process model and developing an event model
• Has hands on experience in ETL/Data mart Testing
• Performed API Level testing by creating XML input files
• Participated in system specification meetings, analyzed functional and business requirements, coordinated with team members and developed the Test Plans for various modules
• Has extensive hands on experience in performing Manual, Integration, Black Box, White Box, Business functionality, Regression, System, Database, Mobile and User Acceptance Testing
• Has excellent knowledge of QA Methodologies
• Has involved in all phases of Software Development Life Cycle (SDLC)
• Has hands - on experience in deriving test matrix and test conditions from the requirement documents provided by Business teams
• Has strong analytical, planning, organizational, interpersonal, leadership and management skills
• Extremely reliable, quick learner, efficient and able to work independently as well as a team member
• Manages productivity and quality on work assignments
• Excellent interpersonal skills with the ability to build strong working relationships with client staff, and act as an Acutest ambassador, resilient and able to deliver under pressure and process excellent communication skills
• Successfully led the testing activities on large programs
• Strong Lead who can thrive in the dynamic environment
• Provide direction & leadership to all members of the test team in addition to providing advice and guidance to both client/user and IT management to determine the most appropriate testing strategies
• Excellent grounding in testing in a variety of environment and able to implement strategies with large testing teams
• Possess motivational, people and task management skills as well as excellent communication skills
• Operated in the senior levels of large projects and have strong listening and influencing skills
• Have experience in vendor management and experience working with and managing off-shore teams
• Ability to balance drive and enthusiasm with strong accountability and a willingness to shoulder responsibility
• Constantly driving to improve the service, have innovation and clarity

TECHNICAL SKILLS:

Languages: C, SQL, PL/SQL, Visual Basic, VBScript, HTML, Java Script

Technologies: PHP and HTML

Operating Systems: MS-DOS, Windows 95, 98, 2000, XP, UNIX, IBM Mainframe OS/390

Servers: NT Server, Windows 2000 / Terminal Server

QA Tools: Test Director 8.0, Quality Center12.53, QuickTestPro 9.5, Load Runner 9.0

Databases: MySQL, MSAccess, DB2, Oracle and SQL Server

Data Warehouse: Informatica/ETL

ERP: CRM, Financials (AP, AR, Purchasing, GL, Inventory, Budget)

Networking: TCP/IP, SAN, LAN, ETHERNET, VPN

Config. Tools: Visual Source Safe, Clear Case

Applications: MS Office suite, MS Project, VISIO

Industries: Financial Services (Home Loans, Accounting), Health Care

PROFESSIONAL EXPERIENCE:

Confidential

Sr QA Engineer

Responsibilities:

• Analyzed the functional and business requirements, attended change request meetings to document changes and implemented procedures to test changes
• Responsible for carrying out the testing efforts in terms of effort estimations, test planning execution and defect management activities
• Followed Water Fall Methodology through out the project.
• Preparation of testing approach based on the requirements and scope
• Developed Test Plan and Test Cases.
• Created automated test case templates using VBScript (Macros) for member creation
• Performed various black box testing using methodologies such as: Functionality Testing, Integration Testing, User Acceptance Testing, Workflow Integration Testing, Cross Browser testing, Mobile App Testing and Regression Testing of the application.
• Involved in development and testing of test cases to validate their conformity with Functional Specs, Business Requirements and Use Cases
• Involved in testing Web Services Interfaces with many systems ex: Cerner to verify HL7 Messages both Inbound and Outbound
• Performed downstream validations of the transactions based on the mapping documents and requirements provided by the business.
• Provided leadership and direction to the leads to prioritize testing tasks and to insure test plans and schedules are executed appropriately and results are documented
• Reported defects to Quality Center and tracked till closer.
• Communicated effectively with development (AC) team on bug/defect reports with proper analysis and with reproducible scenarios.
• Responsible for weekly status meetings showing progress and future testing efforts to QA Lead

Environment: EPIC, Quality Center 12.53, XML, EDI, MS Office, Android & iOS Apps

Confidential

Sr QA Engineer

Responsibilities:

• Analyzed the functional and business requirements, attended change request meetings to document changes and implemented procedures to test changes
• Responsible for carrying out the testing efforts in terms of effort estimations, test planning execution and defect management activities
• Followed Agile Methodology (SCRUM) through out the project.
• Preparation of testing approach based on the requirements and scope
• Developed Test Plan and Test Cases.
• Created automated test case templates using VBScript (Macros)
• Performed various black box testing using methodologies such as: Functionality Testing, Integration Testing, User Acceptance Testing, and Regression Testing of the application.
• Involved in development and testing of test cases to validate their conformity with Functional Specs, Business Requirements and Use Cases
• Involved in testing Web Services Interfaces (GMT BE)
• Performed downstream validations of the transactions based on the mapping documents and requirements provided by the business.
• Provided leadership and direction to the leads to prioritize testing tasks and to insure test plans and schedules are executed appropriately and results are documented
• Performed Business User Acceptance Testing for verification of business rules.
• Reported BUGS to Quality Center and tracked till closer.
• Developed SQL Queries in Oracle for checking the Data Transaction and Database Integrity on staging environment.
• Communicated effectively with development team on bug/defect reports with proper analysis and with reproducible scenarios.
• Designed and documented all the issues and defects to ensure application software functionality for present and future releases.
• Responsible for weekly status meetings showing progress and future testing efforts to QA Manager

Environment: JAVA, J2EE, .NET, Oracle, TOAD, Quality Center 11.2, XML, EDI, MS Office, XML Spy, SOAP

Confidential

Sr QA Engineer

Responsibilities:

• Analyzed the functional and business requirements, attended change request meetings to document changes and implemented procedures to test changes
• Responsible for carrying out the testing efforts in terms of effort estimations, team formations with test planning execution and defect management activities
• Followed Agile Methodology (SCRUM) through out the project.
• Preparation of testing timeline and testing approach based on the requirements and scope
• Developed Test Plan and Test Cases.
• Created automated test case templates using VBScript (Macros)
• Created Automated test scripts for Claims processing using QTP
• Developed Traceability Matrix to ensure 100% Coverage of requirements.
• Performed various black box testing using methodologies such as: Functionality Testing, Integration Testing, User Acceptance Testing, and Regression Testing of the application.
• Involved in development and testing of test cases for GL, AP and AR to validate their conformity with Functional Specs, Business Requirements and Use Cases
• Involved in testing Web Services Interfaces (QCARE, CLAIMS)
• Involved in testing Procure to Pay (P2P) process (Generate PO, Approve PO, Receive Materials, Generate Invoice, Payment Process and Transfer to GL) for Surgical materials
• Performed downstream validations of the transactions based on the mapping documents and requirements provided by the business.
• Provided leadership and direction to the leads to prioritize testing tasks and to insure test plans and schedules are executed appropriately and results are documented
• Performed Business User Acceptance Testing for verification of business rules.
• Responsible as Onsite Team Lead for the project.
• Reported BUGS to Quality Center and tracked till closer.
• Developed SQL Queries in Oracle for checking the Data Transaction and Database Integrity on staging environment.
• Communicated effectively with development team on bug/defect reports with proper analysis and with reproducible scenarios.
• Designed and documented all the issues and defects to ensure application software functionality for present and future releases.
• Responsible for weekly status meetings showing progress and future testing efforts to QA Manager

Environment: JAVA, J2EE, .NET, Oracle, TOAD, Quality Center10.0, Quick Test Pro 9.5, XML, EDI, MS Office, XML Spy, SOAP

Confidential

Sr QA Engineer

Responsibilities:

• Analyzed the functional and business requirements, attended change request meetings to document changes and implemented procedures to test changes
• Responsible for carrying out the testing efforts in terms of effort estimations, team formations with test planning execution and defect management activities
• Followed Agile Methodology (SCRUM) through out the project.
• Played the role of a SCRUM Master.
• Preparation of testing timeline and testing approach based on the requirements and scope
• Developed Test Plan and Test Cases.
• Tested System Test Environment setup for HESTIA and CARS
• Created test scripts for Automated testing using QTP and Load Runner
• Identified scenarios for regression automated testing
• Created automated test case templates using VBScript
• Created Automated test scripts for Rate Validations using QTP
• Developed Traceability Matrix to ensure 100% Coverage of requirements.
• Performed various black box testing using methodologies such as: Functionality Testing, Integration Testing, User Acceptance Testing, and Regression Testing of the application.
• Involved in development and testing of test cases for Individual & Families application (New Quote, Apply Online, Validation Rules, End to End policy processing, Underwriting Rules, Billing, Security (User Rights, Single Signon, Document Library) to validate their conformity with Functional Specs, Business Requirements and Use Cases
• Involved in testing Web Services Interfaces (Iron Mountain, ORCC, EFIDE)
• Tested XML’s generated to verify the data transfer to HESTIA
• Validation of the PDF’s in the CARS system after the nightly batch process is run
• Performed downstream validations of the applications boarded and enrolled in the application based on the mapping documents and requirements provided by the business.
• Created scenarios required for generating different letters (Approval, Medical Denial, Risk Denial, Term Denial, Contact letters) and Kits (Approval, Denial, Canceled) as per the business process
• Provided leadership and direction to the leads to prioritize testing tasks and to insure test plans and schedules are executed appropriately and results are documented
• Performed Business User Acceptance Testing for verification of business rules.
• Responsible as Onsite Team Lead for the project.
• Reported BUGS to Quality Center and tracked till closer.
• Developed SQL Queries for checking the Data Transaction and Database Integrity on staging environment.
• Communicated effectively with development team on bug/defect reports with proper analysis and with reproducible scenarios.
• Designed and documented all the issues and defects to ensure application software functionality for present and future releases.
• Responsible for weekly status meetings showing progress and future testing efforts to QA Manager

Environment: JAVA, J2EE, .NET, Oracle, Quality Center10.0, Quick Test Pro 9.5, Load Runner 9.0, SQL Developer, XML, MS Office, XML Spy

Confidential

Sr Test Engineer/Test Lead (On-site Coordinator)

Responsibilities:

• Participated in system specification meetings, analyzed functional and business requirements, coordinated with team members and developed the Test Plans for various modules.
• Documented test execution results, gathered and evaluated test metrics for reporting
• Create SDLC Documentation
• Preparation of testing timeline and testing approach based on the requirements and scope
• Developed Test Plan and Test Cases.
• Developed Traceability Matrix to ensure 100% Coverage of requirements.
• Performed various black box testing using methodologies such as: Functionality Testing, Integration Testing, User Acceptance Testing, and Regression Testing of the application.
• Performed downstream validations of the loans boarded and funded in the application based on the mapping documents and requirements provided by the business.
• Provided leadership and direction to the leads to prioritize testing tasks and to insure test plans and schedules are executed appropriately and results are documented
• Performed Business User Acceptance Testing for verification of business rules.
• Responsible as Onsite Team Lead for the project.
• Reported BUGS to Quality Center.
• Developed SQL Queries for checking the Data Transaction and Database Integrity on staging environment.
• Communicated effectively with development team on bug/defect reports with proper analysis and with reproducible scenarios.
• Designed and documented all the issues and defects to ensure application software functionality for present and future releases.

Environment: Mainframes, Multiple Virtual Storage (MVS), CICS Region, DB2, 3270 Green Screen UI, Quality Center 9.0

Confidential

Project/Test Lead

Responsibilities:

• Handled the project activities in Onsite and Offshore
• Worked closely with Project Managers and Business Managers
• Responsible for work allocation/Facilitation to Onsite and Offshore teams
• Developed Master Test Plan (Collaborative) for all modules in the project
• Performed various black box testing using methodologies such as: Functionality Testing, Usability Testing, Regression Testing of the application.
• Created Automation Scripts using QTP 8.2 for Regression purpose
• Developed Test Cases
• Responsible as Onsite Team Lead / Project coordinator for the entire project.
• Reported BUGS to Quality Center.
• Developed SQL Queries for checking the Data Transaction and Database Integrity on staging environment.
• Communicated effectively with development team on bug/defect reports with proper analysis and with reproducible scenarios.
• Involved from the business requirement development stage of the project.
• Wrote test scripts and complex SQL queries to test the complex business logics.

Environment: Windows XP, JSP, Oracle, Informatica, Quality Center 9.0, and QTP 8.2

Confidential

Test Lead

Responsibilities:

• Performed various black box testing using methodologies such as: Functionality Testing, Usability Testing, Regression Testing of the application.
• Created Automation Scripts using QTP 8.2 for Regression purpose
• Developed Test Plan and Test Cases
• Responsible as Offshore Team Lead.
• Reported BUGS to Quality Center.
• Developed SQL Queries for checking the Data Transaction and Database Integrity on stage environment.
• Communicated effectively with development team on bug/defect reports with proper analysis and with reproducible scenarios.

Environment: Windows XP, JSP, SQL Server, Test Director 8.0, and QTP 8.2

Confidential

Test Engineer

Responsibilities:

• Performed various black box testing using methodologies such as: Functionality Testing, Usability Testing, Regression Testing of the application.
• Developed Test Plan and Test Cases
• Handled additional Responsibility as Offshore Team Lead.
• Traveled to client location for Knowledge Acquisition and trained Offshore team
• Reported BUGS to Test Director.
• Developed SQL Queries for checking the Data Transaction and Database Integrity on CMS DB.
• Communicated effectively with development team on bug/defect reports with proper analysis and with reproducible scenarios.

Environment: Windows XP, ASP, SQL Server, and Test Director 8.0

Confidential

Sr. QA Engineer

Responsibilities:

• Performed various black box testing using methodologies such as: Functionality Testing, Usability Testing, Security Testing, Performance Testing and Compatibility Testing of the application.
• Reported BUGS to bug tracking tool MANTISBT.
• Performed Comparison Testing.
• Developed SQL Queries for checking the Data Transaction and Database Integrity.
• Closely monitored and Verified UNIX Logs for system errors and reported to Developers.
• Communicated effectively with development team on bug/defect reports with proper analysis and with reproducible scenarios.
• Tested an application designed to maintain and track sales, purchases.
• Responsible for development of test plan and test cases and checking the screens for Quality Assurance.

Environment: Windows 2000, PHP, My SQL, and Mantis BT

Confidential

Sr. QA Engineer

Responsibilities:

• Performed various black box testing using methodologies such as: System Testing, Functional Testing and Performance Testing on the application.
• Acted as build/release engineer and deployed and verified builds.
• Tested the functionality of different screens by performing object testing & functionality testing.
• Developed SQL Queries for checking the Data Transaction and Database Integrity.
• Closely monitored and Verified UNIX Logs for system errors and reported to Developers.
• Communicated effectively with development team on bug/defect reports with proper analysis and with reproducible scenarios.
• Tested an application designed to maintain and track sales, purchases.
• Responsible for development of test plan and test cases and checking the screens for Quality Assurance.

Environment: Windows 2000, PHP, and My SQL

Confidential

Test Engineer

Responsibilities:

• Designing and Execution of Test cases.
• Identification of business threads.
• Preparation of Test Plan.
• Involved in Review & Peer Reviews of the test cases.
• Coordinating with onsite people and interacted in Client’s sessions.
• Involved in Project meetings and quality meetings.
• Manual test cases were created to validate the Functionality.
• Functional & System Testing of the application.

Environment: Windows 2000, Java, JSP, and Oracle 8