OBJECTIVE:

Seeking a challenging Software Quality Testing position where my Software Quality Testing and Customer Interface Skills can be utilized to deliver enterprise IT solutions and services.

SUMMARY:

• 7 plus years of result oriented and diversified IT industry - Logistics, Automotive, Telecom, Banking/Finance and Staffing experience supporting various functional groups - IT, Marketing, TA and Finance. Experience in Analyzing system functionality; Designing and Implementing QA Testing Strategy for web based and client/server applications.
• Diverse experience in testing with emphasis on Quality Assurance, Manual Testing, Automated Testing using Selenium
• Good understanding of AGILE methodology in Software Development Life Cycle (SDLC)
• Experienced in testing and support of Client/Server and Web-based applications in .NET and J2EE environment
• Developed Test Plans, Test Scenarios, Test Cases, Test Scripts and recorded test results for Manual as well as Automated test scripts using Selenium and QTP for various applications
• Diverse work experience on Functional Testing, Integration Testing, GUI Testing, Database, Ad-hoc Testing, System Testing, Regression Testing, Smoke Testing, Mobile Testing and User Acceptance Testing (UAT)
• Manually performed Back-End testing by writing SQL queries.
• Performed Web Services testing and validated the request and response.
• Involved in Review meetings with Project Managers, Business Analyst, Developers and process owners during various QA methodology phases
• Participated in Walkthroughs and Defect report meetings periodically.
• Experience working in an Onshore/Offshore environment.
• Experience in documentation using Microsoft Word, Excel, Microsoft PowerPoint
• Ability to perform multi-task, be self-motivated and work with diverse cross functional business and technology teams
• Possess excellent communication, analytical skills and the ability to work both in a team and as an individual
• A quick learner of new technologies and consistently demonstrated willingness and ability to adapt

TECHNICAL SKILLS:

Operating Systems: Mac, UNIX, Windows 7/XP/2000/98/NT

Database: Vision, Toad, Oracle, MS SQL SERVER, DB2 V6/V7, MS-Access

Testing Tools: Selenium grid, Appium, UFT, JIRA, HP ALM 12, 11, HP Quality Center 10.x, Team Tracker, Test Director, Win Runner, Charles Debugger, Firebug, iPhone, iPad, Android testing

Web Development: Java, .NET, ASP, SOAP UI, Adobe CQ/AEM tool, Mainframe, Web Analytics, COTS, JavaScript, VBScript, JSP, Servlets, ASP.NET, VB.NET, HTML and XML

Utilities: MS Office, MS Access

Software Methodologies: Waterfall model, Agile, EDI

Languages: SQL, C, TSL, VB, HTML, XML

Confidential, Alpharetta, GA

Sr QA Analyst

• Analyzed Software specifications (SRS) and Business requirements (BRD) to plan and develop test cases

• Participate QA alignment calls and provide the LOE to the CRs and projects with upcoming releases
• Develop resource plan and assign based on timelines and testing effort; Follow-up with the teams to update the test cases in QC
• Coordinate daily scrum meetings and SWAT calls with teams about test execution, environment issues for timely deliverables
• Lead defect Triage Meetings and worked with developers to resolve issues
• Develop Requirement Traceability Metrics (RTM), Software Metrics, Defect Report, Weekly Status Reports
• Experience in CQ (Content Management) tools to update text, images, videos, sales ads in author mode, activation mode, publisher mode
• Develop and share with the list of projects and CRS with QA resources, Dev and PM, QA hand off dates, code freeze dates, down time logs
• Mentored both onshore and offshore team members with business functionality ( ACSS, OPAL) and M/T testing using user agent strings and device emulators in various browser environments
• Executed automation scripts using Selenium grid on different browsers/environments & reported defects/results to the team
• Developed Data Driven frameworks to retrieve test actions, test data from Excel files using TestNG
• Execute various forms of testing within an Agile framework - System Testing, API, functional testing, smoke testing, regression testing and integration testing, mobile testing, backend testing
• Experience in gathering, registering and activating test data for testable and lower environments from different tools( VISION, ACSS, SMART tools)
• Update production test accounts, collection pages to support real customer issues
• Test various mobile devices with a various platforms(iOS, Android, Windows)
• Developed plans for testing and trouble-shooting mobile applications on direct mobile devices and Device Emulators/ User Agent Switcher in multiple browsers
• Performed Ad-hoc testing when there were no test case for some enhancements
• Developed framework of interaction with Development team, Project management and Business users
• Good understanding of Product development environment and release management

Environment: HP ALM, Selenium grid, Java Script, Eclipse QTP, Adobe CQ/AEM, Java, JavaScript, ACSS, VISION, SMART TOOLS, OPAL, UNIX, XML, HTML, DHTML, Oracle, Mobile and Tablet with iOS and Android OS

Confidential, Alpharetta, GA

Sr QA Analyst

Responsibilities:

• Analyzed the overall functionality of the project according to Business Requirements.

• Performed Smoke testing before every build.
• Performed Functional, Positive and Negative testing of the application according to business requirements.
• Involved in Test documentation after an FRD approval like Test Plan, Test Approach, Test Scenarios and Conditions, Test Readiness.
• Reviewed Business requirements and generated Test Cases and executed them by using Quality Center.
• Responsibilities include System, Acceptance, Functional, Integration, Regression, Front End and Back End Testing
• Used Team Tracker (Serena Business Manager) as Test management tool for bug tracking and defects.
• Interacted with developers to resolve application defects.
• Verify high experience verifying error logs in the UNIX/LINUX environment to understand the issues and validate the results
• Verified error logs in the UNIX environment to validate the results
• Tested inbound and outbound SFTP files by executing UNIX jobs.
• Used SOAP UI, task to test Web Services running on WebLogic Server
• Participated in team meetings with the developers and informed them of any deviations of application with regard to the requirement.
• Played an active role in timely delivery of application after Testing.
• Coordinated bug tracking with the team members, developers, business analysts and Users
• Good understanding of Product development environment and release management

Environment: VB.net, ASP.net, JAVA, HP ALM, Team Tracker, Oracle, IBM WebSphere Application Server 6.1, IBM z/OS Mainframe, EDISIM4.0

Confidential, Troy

UAT Test Analyst

Responsibilities:

• Analyzed Software specifications (SRS) and Business requirements (BRD) to plan and develop test cases

• Responsible for UI, Functional, Web services, cross browser, Reports Testing of Web, distributed, SOA, Reporting, legacy, J2EE applications.
• Developed resource plan based on timelines and testing effort; coordinated daily scrum meetings, developed reports for periodic review meetings and defect triage meetings.
• Created and executed automated scripts and execute the scripts in QTP
• Tested Smart Auction, AAOS Speed Pay web services for Credit Card, ATM and ACH payments.
• On-boarded and trained team members on project specific requirements and processes
• Developed plans for testing and trouble-shooting mobile applications on direct mobile devices and Device Emulators
• Performed Ad-hoc testing when there were no test case for some enhancements
• Performed Back-end testing using SQL queries (TOAD) to validate the data in the Oracle
• Developed and executed SQL statements to fetch the data from the backend
• Verified error logs in the UNIX environment to validate the results
• Developed framework of interaction with Development team, Project management and Business users
• Execute various forms of testing within an Agile framework - functional testing, smoke testing, regression testing and integration testing, mobile testing, backend testing
• Tested Multiple browsers for compatibility
• Performed Back End testing using Toad Tool to verify whether the data is getting populated in the Oracle Database correctly or not.

Environment: HP ALM, QTP, Java, JavaScript, iPhone4S, 5S, iPad1,2 with iOs 5.0, iPod touch iOs 5.0, Android Razor, Samsung Galaxy S3, TOAD,UNIX, Web Services, XML, HTML, DHTML, Oracle, IBM Web Sphere Application Server 6.1, RHEL 6.0, IBM z/OS Mainframe.

Confidential, Birmingham, MI

Sr QA Tester

Responsibilities:

• Developed, Implemented and executed manual test cases for extensions of existing and newly developed web pages and sites

• Developed resource allocation plans, project plans, test plans
• Developed test cases and test plans for a wide range of automotive web projects and applications- ShopAutoWeek, Model year refresh, Social Media apps (Facebook, Twitter, Google +), E-mails and Banners
• Optimized QTP scripts for Regression testing of the application with various data sources and data types for daily health checks
• Debugged web pages using Charles Debugger, Fire Bug, and Httpfox
• Executed SQL queries for data validation and test execution
• Used TOAD to validate the data in the Oracle Server database
• Executed various forms of manual web testing including: functional, content - text, images and video, load, regression, mobile, and multi-browser testing
• Documented and tracked errors discovered while testing; record results in QA Bug Tracker (JIRA)
• Conducted training for new team members; conducted knowledge sharing and lessons learned sessions

Environment: HP QC, QTP, Java 1.5, JSP, JavaScript, .NET, Web logic Server, UNIX, Windows NT. iPhone4S, 5S, iPad1,2 with iOs 5.0, iPod touch iOs 5.0, Android, XML, HTML, DHTML, Oracle, JIRA

Confidential, Dearborn, MI

QA Analyst

Responsibilities:

• Executed all facets of testing including functional, system, load, regression and content validation.

• Created test plans and test cases using wireframes and other technical documentation.
• Tested web applications on multiple browsers, Flash versions, and operating systems
• Documented issues and communicated to project managers, developers, and information architects, creative and upper management in bug review meetings.
• Tested multiple browsers for compatibility
• Interacted with QA Lead to validate accuracy and integrity of testing results, and implement successfully tested software
• Tracked and documented errors discovered while testing; recorded results in QA Bug Tracker (JIRA)
• Performed troubleshooting of system, server, and network issues
• Developed, implemented and executed manual test cases for extensions to existing and newly developed web pages and sites
• Created and executed SQL queries to fetch data from an SQL Server database server to validate and compare expected results with those actually obtained.
• Trained, mentored, and provided support to new and existing QA staff.
• Identified and tracked bugs; and worked with developers to ensure bugs are fixed. Involved in working closely with programmers to reproduce and isolate problems.

Environment: HP QC, Java 1.5, JSP, JavaScript, .NET. ASP.NET, XML, HTML, DHTML,UNIX, SQL Server, Oracle, JIRA

Confidential, MI

QA Analyst

Responsibilities:

• Performed Black Box Testing from end user's perspective without knowing the underlying code

• Developed Test plan, Test scenarios, and Test cases and executing them.
• Documented the test results and regression test results. The same were compared at every new build, analyzed and presented the results
• Involved in Regression and Functionality testing
• Executed SQL queries for backend data validation
• Interacted with Development team, Project management and Business users
• Involved in managing and planning different releases in the test and Production environment.
• Involved in preparation of Requirement Traceability Metrics (RTM), Software Metrics, Defect Report, Weekly Status Reports
• Responsible for testing the product using SQL Queries/ UNIX command for the DB check
• Documented and coordinated changes and enhancements of products and services
• Coordinated for bug tracking with the team members, developers, business analysts and Users
• Good understanding of Product development environment and release management.
• Attended UAT sessions to coordinate with the Business Users and update the results.
• Monitored the timing deadlines with the status of the project, if required to input additional resources.
• Provided documentation for production fixes and also provided postproduction support.

Environment: JAVA, J2EE, UNIX, HTML, VSS, Mainframe, Windows XP, Oracle 9i, AQT, Sql 2000, Toad.