PROFESSIONAL SUMMARY:

• More than 15 years of professional experience in the IT field including 10 years of Quality Assurance Testing, Application Development and Application Analysis.
• I have held a Top Secret clearance as well as an MBI.
• I have significant experience creating Test Plans, Test Strategies, Test Cases, and Test Scripts.
• Specific testing expertise includes Integration Testing, Functionality Testing, User Acceptance Testing, System Testing, Performance and Regression Testing.
• While executing tests, I thoroughly adhere to proper methodologies of software development processes and the Software Development Life Cycle (SDLC).
• During the tests I review requirements and work closely with users and development to ensure testability and completion.
• I am effective at communicating with Business Development, QA, and Executive Management to manage the delivery of quality software within or under defined schedules.
• Exceptionally proficient using Active Directory, MS Office 2003/2007, MS Exchange, UNIX, SQL Developer, Rational Clearquest, Burp Suite, and Webscarab.

SKILLS:

Languages: SQL, PL/SQL, HTML, Java, JavaScript

Databases: Oracle, Access

Applications: MS Office, MS Outlook, MS Project, Visio Rational Suite (ClearCase/ClearQuest, Test Manager, RequisitePro)

Applications cont.: CVS, VSS

Operating Systems: Windows XP, Vista, UNIX

PROFESSIONAL EXPERIENCE:

Confidential

Senior IT Specialist

Responsibilities:

• Test new requirements via ReqPro for Internal Revenue Service for new and legacy systems including RRACS, CADE2 and MTRDB/MEF.
• Performance testing, develop test cases, test plans in Pegasus and RQM for tracking and reporting purposes.
• Written detailed analysis of problems reported via Kisam.
• Experience with playbooks and running JCL jobs for IMF, BMF and other IRS entities.
• Running scripts in IBM Mainframe and SQL.

Confidential

Test Engineer

• Tests new code for Windows, UNIX and Oracle based applications used by the Consolidated Screening Gateway, which includes: TWIC, Registered Traveler, all Airport Workers, and Hazardous Materials - a division of DHS’s TTAC Transportation Threat Assessment and Credentialing.
• Creates test cases based on the requirements given.
• Perform performance and manual testing and bug tracking. Tracks, analyzes and reports bugs throughout bug-life cycle to ensure flawless product quality.
• Develops and tracks Problem Reports and Change Requests
• Creates Test Summary Reports including analysis and defect tracking.
• Creates Test Procedures and document results.
• Conduct User Acceptance Testing.

Confidential

Level 2 Application Support Analyst

• Provided Level 2 Application Support for the Confidential, a division of Department of Homeland Security.
• Application Analyst for Fingerprint Result Distribution and Law Enforcement Message Switch.
• Provided support for AAAE Clearinghouse, Registered Traveler, TWIC and Hazmat Agencies.
• Identified and documented problems with TSA systems including TWIC. This included working with TWIC personnel to troubleshoot and document issues, forwarded documentation of problems to the development team for problem resolution and verification.
• Spearheaded efforts to upgrade the FPRD and LEMS systems, this included coordinating with the Project Managers and development team to ensure that all server patches and updates were applied correctly.
• Wrote application cross training for other Level 2 Analysts.
• Remote installation and configuration of FPRD and LEMS applications.
• Experienced using Clearquest, Aventail, Application Tracking Tool, Foglight Monitoring, Sharepoint, Peregrine ticketing system, Deltek time entry, and Microsoft Office.

Confidential

Quality Assurance Engineer/ Associate Software Developer

• Modified and executed System Test Plans and Cases for Windows and Apple operating systems.
• Worked closely with developers to review design and ensure completeness and testability.
• Worked in coordination with users to assist the review of requirements to ensure they were testable and complete.
• Collaborated with users to verify test cases and coverage, in addition to maintaining good rapport and communication throughout project.
• Provided test status and feedback as needed throughout test phase and wrote test reports.
• Active participant and contributor in project management and highly involved with Business Analysts to assure quality software deployment.
• Tracked all issues related to the software via ‘bug’ tracking system throughout project lifecycle.
• Service specializing in client functionality for international users.
• Built client forms and toolbars for Mexico and Argentina Joint Ventures.
• Executed software builds through UNIX in conjunction with Configuration Management.
• Designed client branding to include HTML based code and content.
• Collaborated with Configuration Management and Project Management to ensure accurate resources were incorporated in software development.

Confidential

Systems Manager

• Administered Microsoft Windows NT 4.0 Network and IBM AS400 Mainframe LAN with Microsoft Windows 95/98 platform and client access.
• Administered relational database management system, including user management, interface modification and security.
• Performed routine system administration tasks including scheduled backups, media storage and routine querying update for a multi-layered database.
• Managed operational print queue, PC and printer network and TCP/IP connectivity using Cat5 cabling, router and hub hardware.
• Maintained PC hardware including repair, configuration, and upgrades.