SUMMARY

• Insightful, results - driven IT Professional with over 7 years experience in Software Applications Testing.
• Experienced working on Agile test methodology.
• Worked over ten cable software applications projects.
• Adapted using various testing tools to troubleshoot Functional, Integration, Smoke, Performance, Stability, Regression, and User-Acceptance testing (UAT).
• Knowledge in both Motorola and Confidential networks.
• Good knowledge on both DAC and DNCS.
• Worked on both Native Legacy and OCAP tru2way cable software applications.
• Developed exceptional abilities to work well both as a team and an individual.
• Excellent Verbal, Technical Writing, and Analytical skills to liaise with developers, business analysts, and software architects.
• Six Sigma - Yellow belt.

Testing Tools: HP Quality Center 9.2/10.0, QTP 10.0, IBM Rational Suite, Doors 9.1, SCSTerm, Teraterm, Test Management System, Testrak/Testopia, Bugzilla, Team Track, ClearQuest Clarify CRM, Rally, cmd2000, OCASTA, GW Endurance Rack Tool, JBoss, WinSCP, Putty, SVN, Maven, QuickBuild, Rally, Filezilla, TOAD

Languages:  C, Java, SQL, XML, UML

Platforms: Windows 98/NT/2000/XP, UNIX, Linux, MS-DOS

PROFESSIONAL EXPERIENCE:

Confidential

QA Engineer

Responsibilities:

• Access current QA process and test coverage. Provide ways to improve the QA test methodologies.
• Working on next generation VOD and Catchup/Startover features using both QAM and IPTV technologies for major European MSO Company.
• Work on Confidential HME (Home Media Engine) Video OnDemand (VOD) application that can be deployed to MSOs such as Confidential, Charter, Suddenlink, and RCN.
• Have worked on multiple MSO projects depending on different VOD Servers, such as Ericsson and Arris; and different Headends, such as Motorola and Confidential .
• Update test suites in accordance with test developer using ‘UI Specification’.
• Execute Smoke, Functional, Regression, and Adhoc tests using Testrak and TestOpia.
• Implement and test Video OnDemand application in next generation dual and quad-tuners Confidential Settop boxes.
• Involve as part of QE Test Clean up effort during the Test data migration from the existing Test Management tool (Testrak) to the new one (Testopia). Test Clean up included reevaluating Test Case Priority, Tier, using appropriate Tags, and updating Test Cases.
• Work on VOD HME App and Quattro 2.2 development and test both applications to ensure proper functional test coverage in accordance with the UI Specifications.
• Provide flexibility by assisting other QE teams in testing important feature such as Multi-Room Streaming (MRS).
• Work with software developers and product managers to access any software defects.
• Assist VOD QE Team in preparing Release Readiness Report by providing test results from TestOpia runs.
• Perform defect cleanup by verifying fixed defects before every Software Release Cycles.
• Involve on day-to-day QA activities such as logging defects using ‘Bugzilla’, generating daily status reports, and attending weekly team meeting.

Confidential 

QA Engineer II

Responsibilities:

• Attended business requirements review meetings to discuss software design implementation.
• Experienced in developing automation scripts using QTP for Smoke, Functional, and Regression testing.
• Played critical role working in the User Acceptance testing for the Native Bali release build and successfully deployed on 5/20/11.
• Validated and closed all P1/P2 defects successfully for Bali project to meet the deadline.
• Supported STB racks and the requests/issues were resolved within one business day.
• Mentored, trained, supported junior on/off-shore QA members.
• Created and tracked tasks and other daily QA activities using Rally which helped Project Manager to plan the resource capacity.
• Managed Set-top boxes and broadcasted software objects using DAC and DNCS to save valuable times of other QA members.
• Developed, updated, managed, traced, and executed test cases using HPQC.
• Identified and created components for Business Process Test (BPT) in HPQC, and created automated BPT scripts.
• Logged, triaged, and tracked defects in HPQC.
• Found critical issues before the cable application’s deployment by maintaining Stability Racks and ran automated scripts resulting in minimizing test cycles and saving company’s expenses.
• Attended daily regression scrum meeting to provide daily status.
• Demonstrated flexibility in transitioning between Native Legacy and OCAP Tru2way projects.

Confidential

QA Engineer

• Successfully implemented Confidential (SA) Settop boxes in Motorola network.
• Provisioned the new SA Settop boxes in the Host Messaging Server (HMS) for the authorization to prepare the STBs for testing.
• Batch installed the Entitlement Management Messages (EMMs) from the HMS server.
• Ran automated scripts to generate PPV schedules using HMS and make it available for PPV testing to other QA members.
• Developed broad knowledge on iGuide application features, such as DVR, VOD, Spindown, Favorites, PPV, Parental Control, Reminders, EAS, and Audio/Video.
• Focused mainly on Regression phase of the cycle but some Functional, System, and Integration Testing were also performed demonstrating flexibility.
• Wrote new Change Request (CR) if new issues were found using ClearQuest Clarify.
• Attended weekly CR meetings with Developers and Product Management to discuss CRs and its effect on project deadline.

Confidential

QA Tester

• Experienced working in a fast-paced environment performing multiple tasks to meet the deadline.
• Worked on multiple projects in both Motorola and Confidential Settop boxes.
• Updated test cases referencing Software Requirement Specification (SRS) documents.
• Primary testing area included Digital Video Recordings (DVR). Testing also included on Video OnDemand, Parental Control, Reminders, Favorites, Guide and Setup Screens.
• Performed upgrade tests from A24 to A27.2. Areas tested were NVMEM, DVR, Guide Setup, Parental Control, and Favorites.
• Participated in daily SCRUM meetings along with Test Lead to provide testing status to the Project Manager.
• Provided daily QA metrics to Principal QA Engineer.
• Logged defects and tracked using TeamTrack.
• Coordinated with the developers and other QA Engineers to discuss bugs.

Confidential

SQA Tester

• Read and understood the different Business UseCases mentioned on test flow documents.
• Created test suite and test cases per Business UseCases using Rational Test Manager.
• Performed manual testing on TAVIS (Texas Automated Vehicle Inspection System) web-based application for Department of Public Safety (DPS) of Texas.
• Performed Database testing using SQL queries using SQL editor.
• Provided daily progress report to the Test Lead.
• Attended weekly QA meetings with other QA members, Test Lead, and QA Manager.
• Wrote software defects and triage them using Rational Clear Quest.