OBJECTIVE:

• Seeking a role of QA Manager where my skills and experience can contribute towards the organization's goals and an opportunity to grow.

SUMMARY:

• Build and managed QA teams and delivered high quality software in healthcare, financing, storage, mobile, and advertising domains for fortune 500 companies in a fast paced Agile and waterfall environment using cutting edge technologies.

TECHNICAL SKILLS:

Languages: SQL, PL/SQL, Python

Operating Systems:: UNIX, Linux, Windows

Application And Tools: Rally, HP Quality Center, TestLink, Bugzilla, Perforce, Source Deport, SVN, Salesforce, Microsoft Product Studio Development, TestLink, Track, Confidential Control Center, Power Path, Microsoft Office, PowerPath, Clear Quest, TOAD, SQL Developer, Pentaho BI and ETL Suites,, IBM Data Studio. SOAP UI for SOAP and RESTful services, Selenium Web Driver, Robot Framework, Junit.

Database: Oracle 9i/10/11G, IBM DB2, Microsoft SQL Server, IBM Domino, Hadoop (Hbase)

PROFESSIONAL EXPERIENCE:

QA Lead

Confidential, San Francisco, CA

Responsibilities:

• Managed Offshore/Onshore QA engineer
• Scrum Master for the Web Marketing Team. Lead the Development, QA, and business stake holder in sprint priority meetings to have effective and efficient deliverables
• Oversee the QA automation effort towards 100% automation goal.
• Created and implemented agile processes using Jira for a better picture for business stake holders and overall workflow from QA to Stage and Production environment.
• Hands on testing on stage and production environment. Review requirement and provide guiles for tester to author and execute test cases.

System Support Manager

Confidential, Hayward, CA

• Managed both onshore and offshore (Hyderabad India) QA teams from 5 - 7 members; participated in hiring and mentoring professionals. Decreased test time by 50%, collaborating with Test Automation to plan effort for each release. Achieved successfully one push button continuous integration with joint efforts from system team and automation team. Reduced defects count found by implantation, and customer by mentoring the QA on edge cases, negative test cases, boundary test cases.
• Managerial duties involved yearly performance reviews, interview candidates, assign and delegate features components to team members, training and delegating responsibilities to Team Leads. Balancing resources and priorities. Identified, assessed and mitigated QA risks including escalation to senior management, and collaborated with cross-functional teams to ensure testing quality.
• SDLC: Involved from design, test and implementation, both in Agile Scrum, Agile Kanban and Waterfall. Actively participated in the new SOA architecture design phase for the SaaS java applications. Performed Frontend testing using automation framework with selenium web driver and python. Tested Interrelation of upstream SaaS web application, patient identification system, IHE, and provider identification system using XML and JSON via Rest API and SOAP UI. Tested Interrelation of downstream SaaS web application with Health Information Exchange, Customer Applications using JSON, XML using Rest API and Soap UI.
• Tested ETL of Analytics and Reporting tool. Assign various features to team members. Created test SQL scripts for customer support.
• Managed the rule engine, survivorship, for Provider and Patient profile in a Big data environment, Hadoop.
• Participated actively in the creation of automation framework with architectures. Set requirements of QA organizations for the automation tool framework. Establish the QA standard of parametrization for test scripts.
• Planned and coordinated resources needed to implement new test strategies (Agile Scrum, Sanity Suite Regression, etc.), resulting in development of best practice models. Assumed leadership of QA Organization for failing project, coordinated with development manage, Product owner, product managers to prioritize project milestones, created accountability via tracking individual team member defects, resulting in successful project completion thus launching a series of new customer implementations.
• Assumed the duties of product Management in setting the standard for drafting acceptance criteria for features. Prepared and Present miles stone achieved during PI planning and proposed plans to improve for future releases.
• Recommended and approve scrum certification training for leads QA.
• Recommended necessary changes to be made in QA part of Rally to stream line with automation framework and source code.
• Helped system team in establishing QA environment. Took the ownership of maintaining the QA Environment.
• Created HL7 and CDA sample templates for Testing purpose.
• Reduced the defect life cycle by creating and enforcing the defect life cycle policy under Agile environment.

Confidential, San Francisco, CA

QA Analyst

• Tested BSA, and SAR compliance applications. Tested the ETL process, data warehouse, and validation of data
• Led a team of offshore QA engineers.
• Created Testing Methodologies for the offshore team.
• Created documents such as QA Test strategies, test cases, test plans, traceability matrix.
• Responsible for certification, verification, releases, and customer technical supports.
• Used QTP to automate UI interface of the application.

Lead QA Engineer

Confidential, San Bruno, CA

• Led a team of 2 engineers to test the image gateway, VAST complied video players for video ads, widgets, Ad Servers. Tested the integration of image gateways hosted by other company. Tested features such as CPC, CPM, CPI, CPA, behavioral targeting, pixels, and ad spaces. Tested network builder, advertiser’s, publisher application. Automated test cases using selenium web driver.
• Responsible for weekly report of progress to QA manager and development manager. Actively participated in the requirement phase with product managers and other stake holders. Interviewed candidates and provided feedback to QA manager.
• Developed and executed test cases for Mobile Operating System, Customer Support tool for Confidential
• Used Agile to test applications and aligned with standards prescribed by SDLC.
• Authored Test Plan, Test Strategies, and Technical wiki pages.
• Involved in testing the desktop interfaces for the mobile devices.
• Testing involved contact management, Facebook, and Twitter mobile applications with third party notification systems.
• Automate test cases.
• Authored SQL Scripts for test seed data to be run with builds.
• Identified the features where more test coverage required.
• Used Product Studio, Visual Studio for test cases and Defects.
• Created traceability matrix and wiki pages.
• Conducted candidate interviews and provided feedback
• Led a team of two engineers for seminar at Redmond for Customer Support best practices.

Senior QA Engineer

Confidential, Pleasanton, CA

• Tested Reporting and Analysis web application for Sap R3, Oracle, and Windows Server.
• Validated Schema design for ETL. Validated ETL code for reporting and Analytics. Actively participated in the design of Storage tools, such as designing of san storage networks.
• Tested Confidential Control Center, power path, software and hardware testing for Microsoft Exchange servers.
• Tested extensive data validation against the specs provided by different vendors.
• Created and Maintained VM Ware servers for QA and Developers. Actively participated in the design of Rules and Conditions that to be raised and advised to administrators. Created excel sheet with expected out of rule and condition algorithm.
• Assumed the role of Application DBA in the absence of DBA and the work is well recognized by the Development manager and senior developers.
• Led a team of two engineers and developed a training course for TATA consulting group of two engineers.
• Let a team of two engineers to develop the SQL scrips and WinRunner script to automate the ETL testing. Performed load testing using LoadRunner
• Helped managers in establishing a new facility in Bay area. Created and maintained QA servers with the thin client that feed the ETL process.
• Completed the testing of SAN/NAS web application targeted for storage administrators.
• Maintained a QA Lab, that consist of Symmetrix, CLARiiON, Exchange Servers, Sun Solaris, Windows Servers, and CISCO switches.
• Assumed the role of procurement for shipping the hardware to offshore.