SUMMARY:

• Around 10 years of SQA experience in the Software Testing Life Cycle (STLC) analyzing requirements, creating Test Plans, writing and executing Test Cases and Defect reporting.
• Around 4 years of experience as a Test lead, leading various software testing projects, maintaining resource allocation, mentoring the team, Tracking the project status and reporting to management.
• Expertise in analyzing High Level Design Documents, and Technical Requirements.
• Experience in all aspects of the Software Development Life Cycle with specific focus on testing.
• Participated actively in all phases of STLC in both Waterfall and Agile QA methodologies.
• Managed a team of up to 8 testers, providing day to day planning, guidance and training.
• Provided Project estimates for testing, participated in Project budget / kick off meetings and provided valuable inputs.
• Ensured Quality assurance standards, processes, procedures are followed throughout the project across all the teams.
• Thorough knowledge in Web Application testing including Functional, Integration, Regression and UAT testing.
• Through Knowledge on EDI transactions such as 835, 837 I/P, 270, 271.
• Knowledge of HIPAA ANSI X compliance standards.
• Strong knowledge of FACETS Frontend and Backend.
• Expertise Claims processing, Member and provider area functionalities and EDI processes.
• Experience in Automated testing using the tools QTP (Quick Test Professional), Selenium, Rational functional tester, NUnit, Test Director, HP Quality center, Clear Quest.
• Experience in creating test cases and validating XML Responses using SoapUI.
• Excellent troubleshooting and debugging skills.

TECHNICAL SKILLS:

Testing Tools:: HP Quality Center, Test Director, Clear Quest, Quick Test Professional (QTP), Selenium, Rational Functional Tester, Nunit, SPUFI, QMF, FILE - AID, Informatica.

Operating Systems: Windows 95/98/NT/2000/XP, UNIX.

Languages: C#, Java, Visual Basic, COBOL,SQL, PL/SQL, VB Script, Java Script, JCL.

Databases: MS Access,DB2, SQL Server 2000, Oracle

MS Suite: MS Word, MS Power point, MS Excel, MS Outlook

Internet Technologies: ASP.NET, HTML, XML

PROFESSIONAL EXPERIENCE:

Confidential

QA Team Lead

Responsibilities:

• Analyze BRD and TDD documents to develop Test Plans and Test Cases.
• Participate in QR meetings and present the Test Strategy plans.
• Manage a team of 8 testers (including offshore), Train and guide the team members in test approach, prioritize and to resolve issues/ road blocks.
• Assign projects tasks to the team members, Track the Status of all testing components at project level and present Test status reports to the Project manager and the team.
• Coordinate with multiple teams and lead the test activity to triage and resolve issues encountered during integration testing.
• Present UAT Demo’s along with Project Deliverables to Business team for Test Approval.
• Test lead for the Member portal and provider portal applications and internal web applications.
• Validation of Member portal for component like eligibility inquiry, product and plan data, PCP selection, Change PCP, EOB inquiry, claims, COB and SBC’s.
• Worked on provider portal Accumulators and Claims. Worked on Deductible, Coinsurance and Out of Pocket amounts, COB Inquiries validation in Provider portal against SOAP UI.
• Involved in Test Data preparation, validation and submission of HIPAA for 837 claims used for Professional and Institutional.
• Validated the Medical/Hospital Claims data on Medical Claim page and Claims Inquiry applications.
• Develop complex level queries using Facets Data Model to retrieve test data from Backend.
• Extensively use Facets front end for data validation, manipulation and UAT approvals.
• Use Putty to Execute UNIX Batch jobs and WinScp to indentify and analyze the logs.
• Extensively use SoapUI to test WSDL and SOAP-based Web services and automated for performance and multi-input for best practices .
• Used Informatica tool for ETL testing.
• Log defects in Clear Quest and generate Defect reports at project level.
• Participated in technical discussions and provided inputs to the project team on automation feasibility analysis for new systems/applications.
• Supported solution designing activities and automated test scripts.
• Designed and implemented test scripts and managed Selenium and RFT test automation processes.

Environment: JAVA, Oracle, Sybase, FACETS, Selenium, Rational Functional Tester, Clear Quest, UNIX, ETL, SOAPUI.

Confidential .

Sr. SQA Analyst

• Actively participated in Agile/Scrum Sprint meetings. Delivered value by providing the development team different scenario’s before the development of a component.
• Analyzed the user stories and created test cases.
• Used Putty for executing and validating Unix Batch jobs.
• Extensively used SQL queries for data validation and backend verification.
• Preparation of Test Cases based on ETL Specification Document, Use Cases, Low Level Design document.
• Validating the data files from source to make sure correct data has been captured to be loaded to target tables.
• Involved in ETL process testing using Informatica ETL tool.
• Used FIT and JIRA as defect tracking and project management tools.
• Involved in Functional, Integration, System and Regression testing.
• Used Selenium IDE for Open source web testing.
• Create the automation test plan for a project, conceiving of the testing strategy and approach.
• Created Testcases Using Element locators and Selenium Webdriver methods.
• Interacted with Project Managers, Business Analysts and Development team to resolve the issues.

Environment: Junit, J2EE, Informatica Power Center 8.6, Selenium, Oracle 9i, UNIX, TOAD, JIRA, FIT, Visual source Safe, Zephyr.

Confidential

Senior QA Tester

Responsibilities:

• Analyzed design documents, and technical requirements.
• Developed test plans and test cases.
• Involved in the Functional, System, Integration, and Regression, UAT testing of the application.
• Lead a team of testers both onsite and offshore.
• Trained and coordinated with the QA team for the validation of email and OLA jobs.
• Assigned tasks to the QA team and report the status of the work to the Project managers.
• Used share point for creating documents and providing access to various individuals.
• Used QTP for regression testing and for daily health checks.
• Created QTP Scripts and enhanced the scripts by inserting check points for data validations.
• Analysed the test results to troubleshoot software defects and identify root cause.
• Validated HTML and XML during email testing using Firebug.
• Used the debugging tools HTTP Fox and Fiddler for debugging HTTP Traffic and QA Analytics.
• Used JIRA for defect reporting and project management.

Environment: JAVA, Oracle, I.E.6.0, I.E.7.0, I.E.8.0, FireFox 3.5.3, Safari, Ipad, JIRA, Firebug, HTTP FOX, FIDDLER, QTP.

Confidential

QA Analyst

Responsibilities:

• Prepared the test plan and test cases after analyzing the functional requirement specification documents with Business Analysts.
• Test Plans, Test cases and Defects are created and tracked using HP Quality Center.
• Involved in system integration testing and cross browser testing ( IE 6/7/8, Firefox, Safari) of the application.
• Tested the Application on the devices I-pad, I-phones, Black Berry, Android.
• Involved in the Application Interface testing and Integration testing between Borders and KOBO.
• Involved in security testing of the KOBO ordering system.
• Used existing network diagrams to identify holes in security that need to be closed.
• Performed Application content filtering testing.
• Validated data from backend by writing SQL Queries.
• Assisted in finance and OMS testing.
• Worked with managers, BA and developers to resolve the issues.
• Regression testing was done with QTP.

Environment: Java, J2EE, Oracle, I.E.6.0, I.E.7.0, I.E.8.0, FireFox 3.5.3, Safari, firewall and content filtering testing, Mobile devices, HP Quality Center, QTP, TOAD.

Confidential, Seattle, WA

QA Tester

Responsibilities:

• Prepared Test Plans after analyzing Business Specifications.
• Involved in the Functional, System, Integration, and Regression testing of the application.
• Used Visual studio’s Team Test Editor to record and run the tests.
• Created data driven test cases to automate the tests.
• Analysed the test results to troubleshoot software defects and identify root cause.
• Executed test procedures and documented test results.
• Performed back end testing using SQL queries.
• Performed User Acceptance Testing to ensure that proper functionality is implemented.
• Worked closely with Managers in planning, developing and executing tests.
• Prepared project test matrix documents.

Environment: Visual studio team system, ASP.NET, C#, VB Script, NUnit, SQL Server, XML, MS Team Test Editor.