SUMMARY:

• 8+ years of experience in IT industry in quality assurance & testing in multi - tier client/server web based applications and web portals in service sectors with expertise in Financing and hospitality, travel industry.
• Experience with Web Testing using design models such as SOAP UI and WSDL
• Working knowledge of EPIC Software modules
• Experience in various Business Domains like Mortgage, Telecommunications, Airlines and HealthCare industry.
• Excellent understanding of the Software Development Life Cycle (SDLC) and Testing Life Cycle (STLC) Process.
• Knowledge of Software Development Methodologies such as SDLC and Agile models.
• Proficient in QA Testing Methodologies like Waterfall, Verification & Validation (V-Model) and Agile and development of Test Plans by getting through Software Requirement Specifications and Product Design Report.
• Extensively involved in all phases of QA process like System Integration Testing, Performance Testing, Regression Testing, User Acceptance Testing (UAT)
• Strong Knowledge of ETL Testing.
• Experience in different QTP, QC tools - QC, Rational Clear Quest, BugZilla.
• Proficiency in development of Test Plans, Test Conditions, Test cases.
• Strong skills in backend testing using SQL Queries on RDBMS SQL Server, MS Access and UNIX shell scripts.
• Experience on Data profiling, Data Validation, Data Integrity
• Experience in White Box Testing and Black Box Testing and Automation Testing.
• Excellent communication skills and ability to work both independently as well as in a team.

TECHNICAL SKILLS:

Test Management Tools: Quality Center 9.2 & 10.0, Rational Clear Quest, Bugzilla & Share Point, DreamWeaver, ColdFusion, Selenium, SOAP UI, QTP

Testing Procedures: Performance/Load/Stress/Volume, System, Regression & Integration, 508 Compliance Testing

Databases: Oracle 9.x /10g/11g, SSM, Toad 10.x, MySQL, MS Access

Languages: J2EE, Java, XML, C, C++, Java Script & Shell Script, SQL, PL/SQL

Application Servers: Logic 10g/9.2/8.1, IIS

Operating Systems: Windows 2000/NT/XP, Red Hat Linux, Unix

Others: Web Services, MS Office, Filezilla

PROFESSIONAL EXPERIENCE:

Confidential, Atlanta, GA

QA Analyst

Responsibilities:

• Did a thorough walkthrough of business requirements and prototypes with Business Analysts, Code reviews with development team and got a good grasp of requirements, functionality of the airline system
• Developed Test plans by coordinating with other team members on the road map
• Lead onshore and offshore QA teams - Functional, Automation efforts
• Developed test cases by reviewing the requirement documents
• Map-ed the test scripts to the functional requirements in Quality Center 10.0
• Strong understanding of SQL queries and GUI design standards, especially as they relate to test automation object recognition issues.
• Identified Test Data by querying and created Test scripts for SIT, Regression and UAT
• Conducted the Functional, System, Integration, Regression, performance, UAT and Smoke Tests for various phases of this application
• Experience with Web Macro recorder and Automated Web scan using Web Inspect
• Execution of Manual Test scripts and responsible to track and log the defects using QC
• Responsible for data analysis, report validation and functional testing
• Automation test with QTP record and playback, data driven the scripts.
• Worked closely with Technical Project Managers and Development Team in defect tracking, re-testing and validation
• Verified bug fixes and tested all impacted modules in application.
• Coordinating with other team members and providing status to project manager.
• Created UAT documentation to be used by users
• Ensure Requirements Coverage with Traceability Matrices.

Environment: UNIX, SQL, Oracle, J2EE, Java, JSP, Web Services, SOAP UI, Oracle Quality Center, QTP, MS Office, HP WebInspect 9.30 & 9.10 ,

QA Analyst

Responsibilities:

• Reviewed the Business Requirement documents and the functional Specification documents
• Developed Test Plans, Test Cases and Test Scripts to define scope of overall quality assurance testing
• Conducted Functionality testing and Regression Testing
• Performed web application security vulnerability testing.
• Executed test cases and defined defect tracking.
• Performed Security Testing manually using Positive and Negative Testing to ensure appropriate user authentication
• Performed UAT, Usability, Cross-Platform and Regression Testing during different stages of the application development.
• Developed Test Cases and scheduled Test Runs in Quality Center.
• Participated in various meetings and discussed Enhancement and Project Change Requests
• Coordinated with offshore teams on a daily basis to get the status updates.
• Verified HIPAA rules and worked on HL7
• Converted RX guardian Report to XML format
• Worked on EDI data mapping and data integrity

Environment: UNIX, SQL, Oracle, J2EE, Java, JSP, Web Services, SOAP UI, Oracle Quality Center, QTP, BugZilla, MS Office

QA Analyst

Responsibilities:

• Interacted with Customers, Business Analyst, Project manager and gathered and Peer Reviewed the Business Requirements, Software Requirement Specification, Design (HLD’s, LLD’s), Coding, System Testing and Maintenance documents.
• Used Test Director for Test Requirements, Test Planning, Test Designing, Test Analysis, Test Execution, Defect Tracking and Test Result.
• Prepared and tested the system functional and non-functional requirements and created test cases to ensure overall quality.
• Involved in performing different types of Testing Unit, Integration, Functional, Non-functional, Regression, Data Driven and Validation Testing.
• Tested the billing systems operations.
• Tested the Invoicing, Payments, Account receivable, Collection management, Credit management and General ledger management.
• Developed Test scripts, established the base line and verified with actual results.
• Used QTP for Descriptive programming, Recovery Scenario Manager, Libraries, Actions, Storing and Retrieving data from Data Table, etc.
• Involved in Backend database Testing. (Stored Procedures, Triggers, Constraints, Joins and Select queries)
• Tested the content retrieved on various windows against the database tables to make sure that the process retrieved all the data it is supposed to.
• Identified, analyzed and documented all defects and operational characteristics that are inconsistent with stated requirements and design specifications by providing meaningful defect reports within the defect tracking system
• Performed System testing in different browsers like IE, Mozilla Fire fox and Safari.
• Prepared the Final Test summary Report and Requirements traceability matrix to ensure appropriate level of test coverage.
• Interacted with developers to resolve application defects.

Environment: Windows NT/2000, Java, MS SQL-Server 2000, SQL Reporting Service, .NET framework, Visual Studio, HTML, JavaScript, Win Runner, Quick Test Pro 8.2, Quality Center, UNIX, Oracle, Crystal reports.

QA Analyst

Responsibilities:

• Reviewed Business logic diagrams and specifications and recognized test scenarios
• Reviewed Business requirements and specifications for consistency in quality standards and preparation for testing.
• Created and Executed test cases in Quality Center
• Reported bugs using MKS Integrity
• Executed test cases and automation scripts for both functional and regression tests
• Utilized MS SQL Server Management Studio to retrieve data from databases
• Involved in the Test Case walkthroughs, assessment meetings
• Involved in Production support and Post Release support
• Executed and modified automated tests developed in QTP, maintained scripts in between releases
• Experience in working with ETL processes and testing.
• Cooperated and performed with development group to resolve the difficulties came across in a test execution.
• Contributed in daily scrums and regular status meetings to state any bugs, problems and risks.
• Handled multiple projects simultaneously with the short deadlines.
• Saved project documentation in Track Studio
• Worked closely with the business and development groups from conception to completion of multiple simultaneous projects.
• Co-ordinated with Geo-Located teams (Off shore teams)

Environment: Java, J2EE, Cold Fusion, XML MS SQL-Server 2005,SnagIt, QTP10, HP QC10/ALM, Selenium IDE, MKS Integrity, Track Studio 4.0,MS Office, MS SQL Server Management Studio.

QA Tester

Responsibilities:

• Participated in requirement review sessions to gain the understanding of functionality and requirements of the passenger manifest database, sabre knowledge
• Participated in review of Test Plan and assisted QA lead in updating the test plan
• Created Test cases and test scripts (in Test Director) based on the requirement passenger transaction module, travel and payment process and Reimbursements if required
• Identified UAT and regression test scripts for each of the assigned modules.
• Created scripts and automated using Winrunner.
• Performed data validation of passenger travel itinerary module.
• Performed Functional, System Integration, and regression testing, participated in performance testing.
• Reported defects in Test Director and re-tested any fixed issues.

Environment: Windows NT, MySQL, VB, ASP, HTML, MS Office (Word, Excel, Power Point), Test Director and Winrunner