SUMMARY:

• Over 14+ years of work experience in IT in the roles of QA Lead/Sr. QA Analyst supporting areas of Client - Server Technology, Web applications, and Business Intelligence, in diverse business & technical environments, with demonstrated leadership abilities and excellent communication skills.
• Strong testing Quality Assurance experience within Agile environment
• Expertise testing on E-commerce, Conversion, Infrastructure upgrade applications.
• Thorough knowledge of SDLC, including requirements gathering, risk analysis, project planning, scheduling, testing, defect tracking, management, and reporting
• Expertise with Boundary value analysis, Equivalence partitioning and Error guessing techniques, Smoke, Functional, Regression, Beta testing, Exploratory testing, Database and Integration testing.
• Expertise in Problem solving and Bug Reports using Defect Tracking Tools like HP Quality Center, Smartbear Quality Complete, Test Director, JIRA, Bugzilla, and Issue tracker.
• Experience in working with Multiple Relational Databases like Oracle 9i/8i/7.x, SQL Server 2000, MS Access, XML and Flat Files. Expertise in writing SQL queries to verify the database.
• Expert in all phases of testing Client/Server and Web applications
• Extensively involved in Backend /Frontend testing, Database testing, testing AS400/I-Series applications and report validations generated using Business Objects
• Excellent Documentation and Data Validation skills.
• Extensively tested Analytics, Omniture tags and reports using Charles & firebug tools.
• Generation of Bug (Defect) Reports, tracking the status of each defect (Open, fixed and New) and analyzing the bugs using Test Director - Quality Center, Quality Complete
• Highly motivated team player with excellent communication and interpersonal skills with ability to co-ordinate activities and work in a team environment to meet deadlines

PROFESSIONAL EXPERIENCE:

Confidential, Audubon, PA

Agile Senior QA Analyst

Responsibilities:

• Defined the overall strategic and tactical objectives for testing software changes
• Continuously compared test progress with the plan, adjusted the plan and testing activities as necessary, and provided status reports
• Test analysis and design: transformed testing objectives into test conditions and test cases.
• Test implementation and test execution: developed and prioritized test procedures, set up the test environment and test data, and execute tests.
• Responsibilities include testing complex market to market calculations using manual testing methods, SQL queries and REST service clients.
• Worked with Midwest and New York ISO project teams to coordinate two major releases for market to market cost analysis calculator software development, testing and deployment activities.
• Evaluated entry/exit criteria and reported, and test closure: assessed test execution against the objectives defined in the test plan.
• Provided expected test results, and/or repeatable methods of generating expected test results, based on currently existing data
• Captured end-to-end business processes and the associated data for testing.
• Coordinated with business, tech team and operations teams for issues and escalations
• Worked with Offsite Development team in testing front end UI, backend oracle
• Assisted in UAT once product testing is confirmed.

Environment: Windows 7, IE, Chrome, ALM 11.5, Jira, Confluence, Putty, Toad for Oracle 12.6, WinSCP3, SoapUI, Confluence

Confidential, PA

Agile Senior QA Analyst

• Took a leading role in manual and headless automation testing, actively involved in creation of detailed test plans test cases and test scenarios for different application modules according to functional requirements and business specifications.
• Responsible for conducting smoke, functional, UI, cross-browser, headless, regression and ad-hock testing of product.
• As a member of the Scrum team participated in grooming, Planning, daily standup meetings, project status meetings as well as retrospective meetings and iteration reviews.
• Identified, analyzed, and documented defects utilizing Team Foundation Server (TFS) as well as Quality Complete as defect tracking system.
• Worked closely with Development team, BA and QA teams as well as Stakeholders and members of Management.
• Took an active role in static testing activities such as design review and requirements inspections to identify ambiguity and inconsistency in requirements as well as improve UI\UX Design of company software products.
• Responsible for defect tracking, defect reporting and defect reproducing.
• Tested some features of the product using Third party integration tool (Dell Boomi / SendwordNow notification)
• Tested applications compatibility on different platforms (Windows, Linux, Mac OS), browser versions(IE, Firefox, Safari and Chrome) and Mobile Devices (iOS, Android, Windows Phone)
• Developed SQL queries during End-to-End testing stage.
• Developed Headless tests using Iron Python.
• Created tractability matrices, test and bug reports and other test related documents.
• Involved in system integration and user acceptance testing (UAT) on later stages of SDLC.
• Lead initiative for proper detailed documentation of QA reports.

Environment: Quality Complete, HP Quality Center, Iron Python, Jira, HTML5, XML, CSS, JavaScript, Java, SQL, .Net, C# Agile, Scrum, Waterfall, Kanban, OOP, client server, web based and mobile applications, MS SQL Server, Team Foundation Server (TFS), GIT, Jenkin

Confidential, PA

Quality Assurance Lead/ Sr QA Analyst

Environment: Quality Center 10, Java, J2EE, Web logic 10.0, MS-Visio, MS-Power Point, MS-office, Toad, UNIX, Windows 00/XP, Oracle, PL/SQL developer, HTML, IE, Perl, Chrome, Safari, Business Objects XI 2.0 / 3.1, AS400, Quick Test Pro QTP .

Responsibilities:

• Followed AGILE Methodology and participated in SCRUM Meetings.
• Owned various projects (small, medium and large)
• Prepared Test Strategy, Test Matrix, Test Plans, Test Cases and Test Scripts in HP Quality Center.
• Extensively involved in various frontend and backend testing.
• Extensively involved in testing Content Management System, Catalog Management and Promotion Management system for various ecommerce applications of leading clients like Ralph Lauren, RUGBY, Radio Shack, BBW, ToysRus, etc.
• Extensively involved in database testing, back end data feeds, warehouse feeds testing.
• Tested Report level prompts and data validations
• Tested complex reports and adhoc reports which are developed in web intelligence shared to the partner for market analysis (reports generated using Business Objects XI 3.1)
• Performed report validations against the database results
• Performed the Inbound and Outbound Feeds testing including Point of Sale, through JDA(GSI internal Order Management System developed in AS400) for the orders flow from GSI to warehouse
• Tested the Return and Price Adjustments for various orders for Ralph Lauren web store
• Tested the SEO (Search Engine Optimization) for various web stores including Ralph Lauren and Toys RUs
• Tested the MVC(Model View Controller)checkout rollout for Ralph Lauren web store
• Tested the SRM(Store Reference Model)functionality for various US(POLO, Toys RUs) and UK (Peacocks, Toys RUs, POLO) web stores
• Tested various Service Monogramming options for partners including Ralph Lauren
• Efficiently validated the orders flow through Web store, JDA, Epiphany and Warehouse
• Tested the core functionality of Content Management System, Catalog Management system
• Performed Fraud net testing for various web orders, B2B and dashboard orders for different partners using various fraud net models
• Tested the entire order flow procedure through the GSI Inc Platform
• Tested the various methods of payment and authentication methods including Paypal, Bill Me Later, Visa, MasterCard, Amex and Discover
• Attended the weekly test effort review meetings
• Effectively managed, tracing the requirements, writing the test cases, execution of test scripts, reporting defects in HP Quality Center
• Conducted Defect Review meetings
• Automated few regression functionalities using QTP
• Daily Status Reporting using Dashboard
• Managed and mentored both Onshore and Offshore team
• Worked as a team to set goals and achieve them

Confidential, NYC, NY

Sr. QA Tester

Responsibilities:

• Responsible for Creating Test Approach / Test Strategy, Test Plan, Test Cases and Test conditions
• Review UI Specs as per Business Requirements and In corporate comments with the Business Analysts
• Validate Software Requirements for system testing
• Involve in System, Interface, Integration, Regression, and User Acceptance testing
• Responsible for distributing the test scripts for execution among the team members
• Identify and document defects in Jira
• Analyze the data (Reports) against Transactional database and Reporting database using SQL
• Coordinate with offshore QA and development team.
• Performed Performance and Load test using Jmeter for the Stores.

Environment: QTP, Jira, Jmeter, TOAD, Oracle9i, J2EE SDK 1.3, EJB 2.0, Java, VBScript, HTML & DHTML, SSL, Windows/Macintosh, WebSphere, XML.

Confidential, PA

Sr. QA Tester

Responsibilities:

• Involved in developing of test plans for various webstores depending on the specifications of the application.
• Documented various test cases and test scripts for the testing of different web stores.
• Performed testing of different modules and their functionality before and after the bug fixes for regression testing.
• Tested the entire workflow and functionality of the application.
• Confirmed the Orders are shipped through JDA.
• Tested various business rules involved for the entire application at regular intervals.
• Performed integration testing after every update.
• Tested the text-hyperlinks and image-hyperlinks of different pages of the entire site.
• Tested the email notifications at scheduled timings depending on the business rules implemented and targeted.
• Performed test on various URL's using LoadRunner to check whether the orders placed accepted or declined.
• Tested whether the Reports are generated depending on the orders placed at various intervals using LoadRunner.
• Documented bugs found during the process of testing in the database.
• Checked for cross-browser tests.
• Perform end-to-end component testing across different environments as well as browsers.

Environment: Windows NT 4.0, Oracle 7i, HTML, DHTML, Java, JavaScript, Visual Basic6.0, BSD4.0, Netscape 4.x, IE 4.x, Firefox, Test Director, JDA, Content management CATMAN .

Confidential, NY

Sr. QA Analyst/Tester

Responsibilities

• Developed high-level test plan (Visual Test Tree) in Test Director for functional and performance testing of Peoplesoft CRM application.
• Scope of functional testing included sequential cycles of System, Integration and User Acceptance Testing.
• Reviewed software requirement specification document to create test cases. Test cases and test data were documented in a TestDirector project.
• Involved in analysis, design, development and execution of testing modules and phases in CRM application.
• Identified software defects and interacted with developers to resolve technical issues. Reported and managed defects using Test Director.
• Performed backend test cases by executing direct SQL statements and scripts against the DB and by checking application log and extract files at OS (Unix) level.
• Performed Performance and Load test using Load Runner for PeopleSoft CRM application.
• Extensively used SQL to gather the data required for Data Driven Testing and Load Testing.

Environment: Peoplesoft 8.8 CRM, LoadRunner 7.5, Test Director 7.6, Oracle9i, Java, JavaScript, VBScript, HTML & DHTML, SSL, Windows/Macintosh, IE, NS, Safari, Vantive, WebSphere, XML, PVCS.