SUMMARY:

• Around 9 years of Professional experience in Information Technology working on testing of Telecom Billing/Rating/Ordering domains with diversified experience in Quality Assurance of various applications.
• Well versed in writing test plans, test scenarios, test cases, and software documentation from business, technical/functional requirements.
• Experienced in functional testing, integration testing, regression testing, GUI testing, back - end testing, browser compatibility testing, environment setup testing, white box testing in different stages of Software Development Life Cycle (SDLC).
• Experienced in playing a coordinating role among offshore, onshore testing teams, development teams, Infra and DB administrator teams
• Well versed in database concepts with development experience in SQL, Oracle, PL/SQL.
• Experienced in backend testing on LINUX environments. Experienced with reviewing, understanding and executing unix scripts
• Experienced with testing of Diameter Protocol of Streaming Events with ACR, ACA, CCR, CCA requests.
• Experienced in device testing on Android and IoS mobile devices
• Experienced in testing and development cycles of Web based and Client/Server environment.
• Experienced with defect reporting and defect tracking using Mercury Quality Center (ALM-QC), IBM TDP, JIRA Tool, iTrack Tool
• Experienced in developing and maintaining overall test methodology and strategy, documenting Test plans, Test cases and editing, executing Tests cases and Test scripts and generating test execution reports, defect tracking reports
• Experienced in analyzing business requirements, functional specifications and writing Test Plans, Test Cases & Test Scenarios, and traceability matrix
• Experienced in Waterfall and Agile methodologies
• Proficient in Manual testing and automated Customer Creation and Usage processing flows using Amdocs Ginger Tool
• Possess knowledge on Automated QA Testing Tools like Amdocs Ginger, QTP (Quick Test Pro), Winrunner, Loadrunner, Selenium
• Experienced in developing frontend logic using JQuery, Javascript, CSS, HTLM5, XML, AJAX
• Experienced in debugging with Visual Studio 2010, IIS 7 setup and deployments.
• Experienced in mentoring other QA Team Members providing domain and technical knowledge help
• Excellent Oral & written communication skills. Able to work independently (or) in a team environment with minimal guidance.
• Able to handle multiple projects in parallel.

TECHNICAL SKILLS:

Languages / Tools: PL/SQL, Unix, Shell Scripts, C#, JAVA, ASP.NET,ADO.NET, C, C++, Web Services, LINQ, Visual Studio 2008/2010

Web Technologies: JQuery, JavaScript, AJAX, HTML, XML, SOAP, CSS

Databases: SQL Server, Oracle, Memcache

Operating Systems: Windows Family and UNIX.

Tools: IBM TDP, JIRA, Rally, Pivotal Tracker, Mercury Quality Center, QTP, Winrunner, Loadrunner, SQL Developer, TOAD, Itrack, Webtrax, Amdocs Ginger Automation Tool

PROFESSIONAL EXPERIENCE:

Confidential, Richardson, TX

Senior Test Engineer

Responsibilities:

• Planning the test strategy based on the new requirements and their design analysis
• Participating in Scoping sessions and External Reviews with Business and Development teams to get the first hand information on the projects
• Performing End to End testing of the Billing flow from customer creation, subscriber creation, plan additions, usage processing, bill generation and to the bill validation.
• Performing integration testing with the external systems
• Writing SQL queries and PL/SQL to verify the DB data
• Performing regression testing and environment setup shake out testing
• Performing reconciliation of the report data with DB queries on sampled data
• Usage Testing with Diameter protocol using JMeter, Event Generation Tools
• Testing and Verifying customer threshold notifications such as Grace notification, Overage notifications
• Ensuring the charge created for overage is with the correct threshold and is aligned with the correct customer offers
• Ensuring the usage query is returning correct details on the front ends
• Preparing and populating test data using SQL scripts as needed
• Writing Test cases and test scenarios and loading them to the tracking tools QC,TDP
• Generating Test execution summary and defect tracking reports
• Conducting review sessions of the test cases with the peers and development teams
• Logging defects in ALM-QC, TDP defect reporting tool in accordance to the severity
• Coordinating and tracking the defect status with offshore, Development, Infra, DB administrator teams
• Performing APIs testing using simulator tools
• Performing FTP of the files from across the linux servers
• Developed shell scripts to automate repetitive testing tasks
• Executing shell scripts for various tasks such as loading dumps, code execution,
• Log and report the status of the testing on a daily basis

Senior Test Engineer

Responsibilities:

• Performing Customer creation flows in Amdocs Payment Broker and Ericsson systems
• Performing data validations
• Setting up configuration between PB, Ericsson and ATLAS
• Performing APIs testing using Method Invoker and AQP for the flows such as Add Feature/Extend Feature, Remove Feature, Change Rate Plan, Get features etc.
• Generating Reports for SMS notifications on auto-renew, non-enroll expire activities
• Participating in Scoping sessions with Business and Development teams to get the first hand information on the projects
• Performing End to End testing of customer activation and adding compatible feature to the valid plans.
• Performing integration testing with the external systems
• Writing SQL queries and PL/SQL to verify the DB data
• Performing regression testing and environment setup shake out testing
• Writing Test cases and test scenarios and loading them to the tracking tools QC,TDP
• Generating Test execution summary and defect tracking reports
• Conducting review sessions of the test cases with the peers and development teams
• Logging defects in ALM-QC, TDP defect reporting tool in accordance to the severity
• Coordinating and tracking the defect status with offshore, Development, Infra, DB administrator teams

Confidential, Richardson, TX.

Test Engineer

Responsibilities:

• Processed and tested Customer and Subscriber Establishment Flows
• Performed end to end testing from Customer creation, subscriber creation, adding plans, notifications to billing system, End of cycle billing run and the bill generation.
• Processed Voice Events Rating flow and check all the relevant attributes to make sure the rating is done correct.
• Participated in Scoping sessions with Business and Development teams to get the first hand information on the projects
• Performed End to End testing of customer activation and adding compatible feature to the valid plans.
• Performed integration testing with the external systems
• Writing SQL queries and PL/SQL to verify the DB data
• Performing regression testing and environment setup shake out testing
• Writing Test cases and test scenarios and loading them to the tracking tools QC,TDP
• Generating Test execution summary and defect tracking reports

Confidential, Frisco, TX

Engineer II

Responsibilities:

• Understanding and Analyzing the new requirements and their design
• Involved in front end development of these tools using JQuery, Javascript, CSS Sytlesheets, HTML5
• Performing End to End testing of the Confidential products flow from campaign creation to the campaign redemption and statistics reporting
• Performing Koupon portal user acceptance testing by running the tests through all the steps of campaign creation for all the user access levels and for each of the options
• Performing testing for all PC browser and mobile browser compatibility of the products
• Validating the campaigns for its correctness with DB data verification
• Performing White box testing by analyzing JQuery, Javascript, HTML5, CSS Stylesheets logic, LINQ queries for potential failure and error scenarios
• Performing integration testing with the external systems
• Writing SQL queries and PL/SQL to verify the DB data
• Performing regression testing and environment setup shake out testing
• Performing reconciliation of the report data with DB queries on sampled data
• Performed Memcache, CouchDB interface testing from portal and APIs
• Preparing and populating test data using SQL scripts as needed
• Writing Test cases and test scenarios and loading them to the tracking tool
• Conducting review sessions of the test cases with the peers and development teams
• Logging defects in JIRA defect reporting tool in accordance to the severity
• Tracking defect status and reporting status progress
• Coordinating the defect status with offshore, Development, Infra, DB administrator teams
• Performing APIs testing using simulator tools
• Performing FTP of the campaign files from external systems to the local unix systems
• Executing parser scripts on campaign files and running load scripts to load campaigns to DB
• Log and report the status of the testing on a daily basis

Confidential

Senior Test Engineer

Responsibilities:

• Performed End to End testing of the Device Allocation and Tracking System
• Performed testing of the multiple modes of the tool along with the multiple user access level options
• Performed user acceptance testing running the tests through all the steps of campaign creation for all the user access levels and for each of the options
• Performing testing of the tool for all browser compatibility
• Validating the tracking of the mobiles comparing it with DB data verification
• Writing SQL queries and PL/SQL to verify the DB data
• Performing regression testing and environment setup testing
• Preparing and populating test data using SQL scripts as needed
• Writing Test cases and test scenarios and loading them to the tracking tool
• Conducting review sessions of the test cases with the peers and development teams
• Logging defects in Mercury Quality Center defect reporting tool in accordance to the severity
• Tracking defect status and reporting status progress
• Log and report the status of the testing on a daily basis
• Coordinating the defect analysis and environment setup with Development, Infra, DB administrator teams

Confidential

Test Engineer

Responsibilities:

• Performed Functional testing of the Client for the new features introduced in every release
• Performed Regression testing of the tool every release to ensure that the existing functionality is not broken
• Involved in End to End testing along with the interfaces to provisioning and billing systems.
• Writing Test cases and developing Test Plans
• Performing testing for each user access level for the specific operations
• Logging defects in defect reporting tool in accordance to the severity
• Tracking defect status and reporting status progress
• Validating that the downstream systems received the correct data through DB verification
• Writing SQL queries and PL/SQL to verify the DB data
• Performing integration testing and environment setup testing
• Preparing and populating test data using SQL scripts as needed
• Conducting review sessions of the test cases
• Log and report the status of the testing on a daily basis
• Coordinating the defect analysis and environment setup with Development, Infra, DB administrator teams

Confidential

Software Engineer

Responsibilities:

• Performed Functional and Regression testing of the air ticketing system
• Actively involved in business analysis; gathered user requirements.
• Involved in development phase of the product
• Involved in Developing database schema and stored procedures
• Involved in validating the schemas of the XML documents.
• Involved in Unit testing, bug fixing and documentation for the project.
• Performed testing for each user access level
• Logging defects in defect reporting tool in accordance to the severity
• Tracking defect status and reporting status progress
• Writing SQL queries and PL/SQL to verify the DB data
• Preparing and populating test data using SQL scripts as needed
• Conducting review sessions of the test cases
• Log and report the status of the testing on a daily basis
• Coordinating the defect analysis and environment setup with Development, Infra, DB administrator teams