SUMMARY:

• Over 11+ years of extensive experience in as Senior QA Analyst/Quality Control/Business Systems Analyst/SME/Test Engineer in Health Care, Medical Device Manufacturing, Financial Mortgage and Supply Chain (Logistics) industries IT environment with expertise in Development, Analysis, Business process, Test Engineering and Quality Assurance Testing.
• Strong knowledge of Software Testing Strategies and Methodologies like Waterfall, RUP, Lean (DMAIC) and Agile methodologies.
• Extensive experience in both Manual and Automated Testing using different tools like Selenium and QTP/UFT.
• Strong experience in Unit, Functional, Integration, Regression, User Acceptance, System, Security, Strong knowledge of Medical Billing System processes how system impacts Confidential t insurance billing for both primary and secondary claims.
• Experience in script development with JavaScript, VB Script, http, TestNG and Junit scripting languages.
• Expertise in developing own Test Environments using VMware workstations, VMware Lab manager, Virtual boxes, Imaging integration platforms

TECHNICAL SKILLS:

Operating Systems: Win NT, Windows 98/2000/2003/2008, NT/XP,Vista,Pro,Win 7, Win 10, UNIX, MS - DOS, Linux,MAC

Programming Languages: SQL, PL/SQL, Unix Shell Scripting, Perl, C, C++, Test Script Language (TSL), Mainframe, Java, Junit

Testing Tools: Quick Test Professional, UFT, Selenium IDE, Selenium Web driver, WinRunner, LoadRunner, Rational Robot, Rational Requisite Pro, Rational Test Manager, Mercury Quality Center, Test Director, HP Quality Center, ALM 11, VSTS

Bug Tracking Tools: Team Tracker 6.6, Merant Tracker, TestDirector (Quality Center), Rational Clear Quest, Bugzilla, Jira, Redmine.Rally

Data warehouse Tools: SQL Analyzer, SQL Loader, ETL, TOAD, Informatica, Postgre SQL

Web Design Tools: HTML, DHTML, ASP, XML, JavaScript, VBScript, Dreamweaver MX,AJAX,CSS, REST

Application Software: MS Visual Source Safe, MS Visio, Crystal Reports, Oracle apps 11i

Database Systems: MS-SQL Server, MySQL, MS Access, MSDE, Oracle 9i/8i, DB2,Postgre SQL

Others: Network Protocols, MATLAB, AutoCAD, Agile, LDAP, HTTP, DNS, TCP/IP, VMWare,MQ series, Web Sphere, BOMGAR, CLINTELE 8.5, Postman,QA Auditing

Editor: Code Writer, WinMerge, MS Visual Developer, SharePoint, TFS(Team Foundation Server)

EXPERIENCE:

Confidential, Columbia, MD

Sr Quality Assurance Analyst/Test Engineer

• Responsibilities as assigned for (Web based), backend and client/server testing with different Operating systems and various devices like MAC book, IPAD, Android, Surface pro 3, desktops.
• Performed PST migration testing on various devices for both and client server sides as the part of Exchange upgrade project.
• Performed web based E-Learning testing for caregivers and nurses using KIOSK. For this application performed UAT for yearly training, End to end, Performance. Developed release notes, LOE(Level of effort), Test case checklist and reviewed test cases
• Developed test plans, added test suite and executed test cases by running Query using Visual Studio Team System to test Clearview Client access portal.
• Performed testing of same test case with multiple sets of data as using VSTS. Also did exploratory testing and reported defects in VSTS.
• Tracked and managed the test results in VSTS for reporting purpose. Copied test steps as needed and shared the steps between test cases for UAT testing.
• Performed patch testing for vision application on different devices on both internet explorer browser and windows app.
• Performed testing for End-User-Computing, QI-Action share point that generates reports which is used for as statistical historical survey data for future analysis.
• Performed integration and regression testing for HL7 files with vision and application integration to satisfy CRISP business requirements.
• Performed test for the marketing team on different devices to see how the desktop image fits and it satisfies customer needs after the code was deployed by end user team using SCCM package.

Environment: .NET, ALM 11.5.2, Share Point, SQL server 2012, Mingle, VSTS, Snag IT, HL7 Soup, HL7 files, command prompt

Sr Test Engineer

• Performed Smoke, Functional, Regression, Black-box, White-box, installation, Multi Database and BETA testing.
• Applied Six Sigma problem-solving methodology to the manufacturing process testing to eliminate the root cause of defects and costs associated with it.
• Performed Automation testing using Data driven framework and updated test data as an ongoing process improvement using Selenium 2.9.8 and 3.0 versions.
• Identified and automated regression test scripts using Keyword Driven framework.
• Performed Cloud Testing on Hosted environment using Citrix and RA Admin viewer 3
• Acceptance Test Driven Development (ATDD) including creation of workflow scenarios and decision tables.
• Customer-focused results, with constructive feedback to the design team and Product Owner.
• Worked with Credit card, ACH and other sales transactions for eServices team.
• Self-deployed code to testing environment using some node.js commands
• Tested Node.JS RESTful service integrating 3rd party payment device.
• Verified in Jenkins build to check whether the deployment has any issues and notified developers if errors exists in Jenkins which area of application they existed
• Coordinate QA efforts with remote personnel (Atlanta headquarters, Dallas)
• Created, modified and reviewed test cases in ALM 11.0 based on new User Stories that were created in Rally.
• Performed hardening installation testing before the final DVD release.
• Ability to develop REST API using Postman and verify the data in Postgre SQL
• Attended Daily Scrum, Fortnightly Sprint, CPE and quarterly release planning meetings and contributed to them with calculating sprint velocity and release schedule planning.
• Assisted customer support to resolve install and beta issues using BOMGAR sessions
• Installed SoftDent on Cloud environment and performed cloud testing.
• Performed Imaging and DIS testing a third-party software that integrates with SoftDent
• Installed Windows 10 on Virtual box to do SoftDent compatibility testing.
• Manually corrected and resolved Rally to QC sync issue for RTM.
• Experienced different concepts of Agile like CPE, Scrum, and Kanban board in multiple projects. Also, used Lean (DMAIC) methodology and applied six sigma since it’s a device manufacturing company.
• Dental imaging testing done with DIS, CSI and viewed test results in thumbnail viewer.

Environment: ALM 11.0,Rally,JBoss,Java,J2EE Agile environment, Selenium IDE, Selenium Web Driver Kanban, BOMGAR, HIPPA, ClearQuest, Amazing Charts, CareCredit, NEA, eRx, eForms, VMWare, Virtual box, RA Admin viewer 3. MS SQL Server 2008, .Net 4.5, Clientele 8.5, Postgre SQL, Postman for REST API, Jenkins, Six sigma, Firefox. 4.8, Lean methodology (DMAIC)

Test Engineer, Systems Analyst

• Ability to gather information from MBD GUI to access beneficiary data that is needed to execute test cases.
• Reviewed MBD User Guide document to verify the beneficiary data that is needed to perform HETS functional group analysis and testing.
• Performed HETS functional testing related to ESRD, Preventive, MSP, MCO, HCPCS, Blood deductible, Unlawful, Rehabilitation using MBD data.
• Reviewed HETS redesign documents and provided comments about risk analysis.
• Developed LoadUI test scripts and performed TCP/IP performance load testing.
• Developed SOAPUI and MIME test scripts and utilized them for performance testing from various network locations.
• Developed, updated and executed XML test cases based on requirement changes.
• Prepared test data by writing SQL queries and using MBD (Medicare Beneficiary Database) and CWF (mainframes-Common Working File).
• Prepared Physical IUI data base model diagram using Micro Soft Vision from referring CMS Erwin model.
• Performed daily validation checks of different applications like Cognos (reporting purpose), HETS UI, HETS Admin, HPG (HIPPA Provider Graphical UI), TPMS (Trading Partner Management System) for user’s convenience.
• Reviewed various release documents like SDD (System design document), ICD (Interface Design Document and CG’s (Companion Guides) responsible for each release and provided comments.
• Executed QTP test scripts for regression and smoke testing that were developed for various core financial functional groups.

Environment: MBD (Medicare Beneficiary Database, Mainframes, SQL, Quality Center 10, SOAPUI, LOAD UI, MIME, QTP 11.00 WSDL, Section508 Compliance, XML, XSD, WebSphere Application Server, WBIMB (Websphere Business Integration Message Broker), Message Queue, JDBC, JMS, DOORS, ETL, DAS, FTP, Share point, Java, CMMI level 4, 270/271 Extranet tools. MS Visio, Erwin, MBD, CWF, EDI, HIPPA.

ETL Tester/Subject Matter Expert

• Developed PDE test data in mainframes (ODS) and loaded it into TeraData data base using unix commands
• Stored the PDE response files for test evidence report after it passes reject edits.
• Downloaded mainframe files and micro strategy reports for comparison of month end validation.
• Submitted PDE data in JCL for job execution and trouble shouted issue by job id
• Queried the required data by spufi and updated the mainframe data tables using DB2 functionality
• Created PDS type data sets by using IBM time sharing option (TSO)
• Developed PDE data and used FILE-AID to correct any issues in mainframe files before running them
• Submitted JCL job for datasets need for month end validation and downloaded the mainframe files in to text documents using TSO.
• Performed ETL processing to load mainframe data into Teradata data base for reporting purpose.

Environment: Mainframes, JCL, ETL (informatica), UNIX, Teradata, Quality Center 9.2, Jboss, Section508 Compliance, XML, Share point, Micro Strategy, CMMI level 4

Manual Tester/QTP Automation Engineer

• Senior QA responsibilities using agile methodology.
• Responsible for QTP software right from the scratch and was involved in purchasing, installing it on server and granting concurrent licenses to the other team members.

Environment: VB, .NET, DB2 V7 R1, CICS T/S 3.2, IBM WebSphere MQ 6.0/7.0, IBM Java 1.5.x, JCL, COBOL, Jboss, QTP 11.00, JAWS, XML, Share point, IBM webSphere Business Integration Message Broker 6.0, JSF 1.2, Visio 2007

Senior QA Control Analyst/Business Analyst

• Senior QA responsibilities using agile methodology.
• Responsible for developing user guides and providing UAT training.

Environment: ASP,.NET,SQL 2008,Java,Jboss, Oracle 10i,Remedy,Outlook Express,MAC Firefox 2.0, Safari 2.0.4,QTP 11.00,Wiki,nih help desk, section 508,PRISM 6.2, NBS(NIH Business Systems), TIBCO server, Oracle I Procurement, Bugzilla,Jira, redmine.

Sr QA IT Analyst/Business Analyst

• Coordinated resources related to planning, test coverage, resolving issues, documenting and analyzing results and communicating status in regard to CYC healthcare DR card
• Followed agile methodology and biweekly iterations.
• Worked with Reimbursement methodologies and Claims processing with Grace and Run out periods.
• Other QA Analyst responsibilities as assigned.

Environment: Java, J2EEE, HP Quality Center 9.2, e-commerce environment.

Business Analyst/Sr. QA Tester

• Responsibilities of Business analyst, UAT tester following RUP methodology.
• Other QA Analyst responsibilities as assigned.

Environment: Microsoft Office 97-2003(Word, Excel, Access, Power Point), MS Visio, Internet Explorer 4.0/5.0, Rational Test Manager, Clear Quest, Clear Case, Rational Requisite Pro, Doors (7.1,7.3,8.3) DART, MAIDAS (Mainframe Environment), CMMi level 3 TOAD, Java, Rational SODA, Lotus notes Email List, UNIX Solaris, CMMI/CMM Windows NT.

QA Analyst

• Worked with CCC (Cost Center Calculator) to Save, Edit and Update rates for WSTD application on .Net Environment.
• Interacted with RAVE team for latest rates in Database to run SV/CT and Fuel Surcharge testing.
• Performed Quarterly Fuel Surcharge testing based on latest fuel rates and half yearly SV/CT (service verification and commit time) testing based on UPS Services and timings. Tests were performed in V8 and Production to verify that the object installs and download flags were uploaded and stored successfully in CAMS.
• Verified that the messaging object is downloaded successfully for 7.0, 8.0 and 9.0 customers.
• Other QA Analyst responsibilities as assigned.

Environment: Serena PVCS Tracker, Team Track, TCAMS, DBViewer, SOAP, Net, XML, VMWare

(FAS91) QA Analyst

• Verified whether ETL mapping documents followed data models and business requirements logic for various builds.
• Validated the process (before and after amortization) with the business requirements logic by writing and executing automated SQL and Unix Shell Scripts.
• Other QA Analyst responsibilities as assigned.

Environment: SQL 7.3.3, SQL Server 2000, Mercury Quality Center 8.2 (powered by Test Director), Rational Clear Quest Web (2003.06.13.402.000 ), PS Pad 4.3.3, Unix Shell Scripts.