SUMMARY:

• 6 Years of professional experience in Software Quality Assurance (QA) in both Manual and Automated testing.
• Worked on various platforms and environments in Financial, Retail and Telecommunication LOBs.
• Coordinated, organized and managed testing efforts between Offshore and Onsite QA teams.
• Experienced with Software Development Life Cycle (SDLC) in Waterfall Methodology, Software Testing Life Cycle (STLC) and Defect Life Cycle.
• Hands on experience in Agile Methodology, involved in full life cycle of the project, attended daily Scrums, Sprint Planning, and Sprint Review Meetings, update the test data as per the frequently changing requirement.
• Experienced with testing Client - Server and Web Based applications.
• Experienced in working with Python IDE using PyDev.
• Create automation testing framework from scratch with Selenium WebDriver
• Expertise in locating the web elements using XPATH and CSS.
• Proficient in developing and executing high quality Test Plan, Test Cases and Test Scripts from Requirements documents, Functional specification, Design Documents, Use cases and wireframes.
• Work with project teams and participate Requirements Review to ensure Testability of functions and applications.
• Expert in creating Requirements Traceability Metrics (RTM)
• Skilled in analyzing Gaps and Overlaps and outlining appropriate approach for testing based on priorities.
• Expertise in Black Box testing including Smoke, Functional, integration, regression, system, user acceptance (UAT), positive & negative, Security, GUI, Backend, cross-browser and browser compatibility, internationalization, localization and ad-hoc testing also pre & post production testing for new releases.
• Involved on testing the new functionalities based on Test Cases and coordinated with development team in fixing the Issues.
• Participating in Risk Assessment and Risk Mitigation activities with the core team.
• Tracking Defects and work with Project Manager and development team to Resolve Defects and effectively Mitigate Risks.
• Participate in weekly Project meetings and organize Defect Meetings and Triage.
• Ability to Manage Time and Priorities according to team/project objectives, in a Fast-Paced Project environment.
• Provide daily QA Status report that included Test Metrics and Defect reports.
• Experienced in developing Automated Test Script and Automation Framework using advance VBScript functions, and Descriptive Programming using HP Quick Test Professional.
• Strong knowledge of database Schemas, SQL Languages, Querying Tools (Such as TOAD, SQL Developer) using Oracle, My SQL and proficient at performing Database Testing, data manipulation, etc.
• Participate in project wrap-up and ‘ Lesson Learnt’ meetings, identify and list out issues and challenges of the project, reserve and pass on to the future projects.
• A positive attitude, while maintaining the highest level of professionalism to meet the expectations of corporate culture.
• Quick Learner with ability to translate complex ideas and processes into technical facts or persuasive non-technical presentation.
• Excellent Organizational Skill and ability to prioritize workload according to project deadlines. Managed resource contention between ongoing development projects and urgent Defects reported in production .

TECHNICAL SKILLS:

Testing Skills: Manual and Automated Testing

Testing Tools: HP Quality Center (ALM11),v10.0, Selenium, Bugzilla, Testopia, JIRA, eclipse

Programming Languages: Java, Python, C++, VB Script, Java Script, HTML, XML, PL/SQL

MS Office: MS-Project, MS Visio, MS Outlook, MS-Word, MS Excel and MS- Access, MS-PowerPoint

Databases: Oracle, Access, MS-SQL Server-2008

DB Tools: TOAD, SQL Navigator, SQL Developer, SQL

OS/Platforms: Win 2007/XP/2000/NT, MS DOS.UNIX

Methodology: Waterfall, Agile( SCRUM)

PROFESSIONAL EXPERIENCE:

Confidential, New York, NY

Quality Control Specialist/QA Analyst

Roles and Responsibilities:

• Provided quality control support on Infrastructure and Helpdesk projects to ensure quality standards, procedures, communications and methodologies are being followed .
• Worked with IT teams to develop proper QC process for Infrastructure and Helpdesk projects and operations .
• Work with Infrastructure team to develop standard readiness checklists for server patching and other maintenance activities.
• Ensure all identified risks from testing are escalated and mitigated appropriately .
• Work with QA Analyst to define and track quality assurance metrics such as defects, defect counts, test results and test status.
• Developed automation framework in Selenium WebDriver in Python.
• Automated end-to-end scenarios and regression testing using Selenium Webdriver.
• Work cross-functionally with multiple teams including IT Infrastructure, Software Development, and IT Helpdesk to ensure that deliverables are in accordance with the overall quality goals as well as follow the guidelines and principles adopted for QA test plan and test scripts.

Environment: & Tools:Quality Center 11 (ALM), Quick Test Pro v10, eclipse, Oracle, SQL Developer, PL/SQL, Python, C#, .NET, VB, IE 9.0, Mozilla Firefox, JIRA, Selenium WebDriver, Waterfall

QA Analyst

Roles and Responsibilities:

• Analyzed Requirements documents and created the Test Plan, which detailed the testing scope, strategy, test requirements and necessary resources.
• Architected and implemented QA processes (e.g., defect tracking, test case management, testing strategies, etc.).
• Trained and supervised software quality assurance team members.
• Assigned a team of 5 Tester’s.
• Developed Test Cases, Test Scripts in Quality Center ensuring 100% Requirements Coverage.
• Provided estimation for Manual testing areas.
• Involved in Smoke, Functional, Integration, System, E2E, Regression, UAT Test Execution and Management.
• Wrote and executed SQL queries in validating test results.
• Customized scripts for Error detection and Negative testing.
• Provided daily QA Status report that included Test Metrics and Defect reports.
• Enforce the adherence to the company's Quality processes and Procedures.

Environment: & Tools:Quality Center 11 (ALM), Quick Test Pro v10, Oracle, SQL Developer, PL/SQL, C#, .NET, VB, Windows 7/XP/Vista, UML, HTML, IE 9.0, Mozilla Firefox, JIRA, Waterfall

Quality Analyst

Roles and Responsibilities:

• Involved in Requirement Gathering and analysis.
• Wrote Test Plan, Test Cases based on BRD and Technical Specifications.
• Executed Test Cases for web based application.
• Identified and Log Defects/bugs and communicated with developers to get them fixed in a timely manner.
• Performed Functional, Integration, System Testing and Browser Compatibility Testing
• Interacted with developers to follow up on Opened Bugs.
• Reported testing status to management on weekly basis.
• Conducted Manual Testing for various phases.
• Executed automated scripts using QTP for Regression Testing.
• Used MS Excel and Quality Center to maintain test cases and test scripts.
• Created and developed SQL Queries with several parameters for Backend / Data Base testing and extracted data from Database.
• Interacted with Development and QA Teams to ensure overall quality of the software.

Environment: and Tools:Windows, UNIX, Quality Center, QTP, ASP, JSP, SQL, VBScript, Agile

Software Tester

Roles and Responsibilities:

• Analyzed Use Case Documents and Requirements on the following functionalities including Report a Claim, Check status of Claim online, find drive-in appraiser, find preferred repair shop and find glass shop.
• Developed deep relationships within the client organization and build effective cross-Functional Teams across diverse stake holder groups including client business and technical organizations.
• Communicated Defects to developers and log bugs encountered in Quality Center during test execution phase, create defect tickets, and followed-up with appropriate developers until all issues were resolved.
• Performed Functional, Negative, Regression and Smoke Tests on enhancements to the web application.
• Mapped requirements with Test Cases in Quality Center and executed them reporting a pass or fail status.
• Exported Test Requirements and Test Cases from Excel and Word to Quality Center.
• Experience working with Off Shore Team.
• Managed, Documented and Controlled all the Test Cases, test scripts and test results using Quality Center and also in a status update report using MS Excel.
• Created detailed periodic status reports for senior management to keep them posted on the progress of implementation.
• Develop SQL/PL-SQL scripts for applications database testing especially for Oracle and MS SQL Server
• Automated Test Cases using Quick Test Professional that uses active screen infrastructure to record scripts which aids the tester in referring to the screens object properties and performed Descriptive Programming (DP).
• Used Selenium IDE for open source web testing.
• Used Selenium for RC.

Environment: and Tools:UNIX, SQL Server, Oracle 11i, Mercury Quality Center, Excel, Word, QTP. Selenium, Waterfall.