SUMMARY:

• Excellent QA Lead / with extensive hands on QA work.
• Database Analyst & Design Experience
• Web Application Analyst./Content Management expert
• QA Process and QA Automation with respect to business analyst role
• Ability to assess and analyze requirements and develop solutions
• Expertise in gaining consensus and support across functional teams and managing projects from conception to completion
• Motivated and results oriented, with the ability to effectively interact at all levels of the organization
• Resourceful, highly responsive to client needs and committed to quality
• Skilled at balancing multiple priorities and projects
• Flexible, adaptable, with a positive attitude and a strong work ethic
• Experience with Seleniium /Jmeter and JUnit and Java Scripting. Done Whitebox for Java based web applications testing with Code review using Java standards.
• Have hands on MSSQL experience .
• Very familiar with Agile /Scrum methodologies.
• White box testing with regression scripts to break the code.
• Put in processes to improve the quality of the bug reporting and bug closure.
• Introduced automation in much needed areas where previously non - existent and improved the existing automation by more than 50%.
• Introduced QA concepts into the SWLC at Cadence; customer satisfaction went up 80%.
• Introduced and developed the QA processes for the customer support web application at Cadence and managed the QA team. The finished product enabled and empowered customers to enter issues and search for solutions online.
• Tech Lead and Business Liaison for Sourcelink - Siebel implementation project with 20 team members in Japan, India, Austin and San Jose. These distributed databases had a worldwide impact at Cadence.
• Designed and developed QA procedures for the Entitlement System Project and introduced the bug tracking system to be used for all IT projects.
• Initiated QA and HP “QA best practices” in the Cadence Customer Support Engineering projects.
• Lead the development team which provided an internal website for engineers as a one-stop shop for all Cadence technology.
• Initiated the streamlining of all customer entitlement into one DB with a single point of reference. Lead a team of 6 engineers - completed the project and stayed well within budget.
• Lead a team of 3 experts that produced a road map for a complex new CRM system. The result was a seamless implementation with existing packaged and in-house applications.
• Lead a team of 20+ engineers to a successful implementation of Siebel CRM. Global team that spanned three continents. CRM had to interface with more than 5 major existing systems at Cadence, including Documentum for content management. The rollout was a complete success.

TECHNICAL SKILLS:

Languages: Java, JavaScript, Perl, C++, C, Pascal, COBOL, PL/SQL, Pro-C, HTML, Shell programming, postGres, JSP.

QA: White box, Black Box, Mercury Interactive, Bug Tracker, JIRA

Databases: Oracle, PostGres, MySQL, Microsoft SQL SERVER

Applications: Siebel, Scopus, Verity, Teamsite, Intraspect, Documentum

Web Servers: iPlanet, Apache

OS: UNIX, Linux, Solaris, Windows,AIX,Windows NT.Mac; Windows

Other:: Web methods messaging system (active), UML, Visual Basic, CORBA, AI technology. Visio 2000,CGI

PROFESSIONAL EXPERIENCE:

Confidential

QA Lead

Responsibilities:

• Setup QA process for entire enterprise
• Introduced Automation for Web offerings
• Improved quality of production by putting in code walkthrough, data manipulation, and regression testing.
• Improved quality of Design documents.

Confidential

Senior QA and Data Engineer

Responsibilities:

• Created comprehensive test plans by using the requirements and design documents with special emphasis on contract management system.
• Automated the data verification for the data migration effort.
• Created automated solutions and wrote automated tests
• Track bug reports and change requests to their resolution
• Analyzing test results, help in debugging to determine root cause of failures
• I was also sole QA engineer for infrastructure IT so was the lead tester for the application of patches for all Windows 7 software
• Windows Operating system patches testing for performance and load
• Main QA for Symantec roll out, This was to company wide roll out and I had to come up with innovative ways to test the lab machines which are doing large batches of medical testing for DNA.
• Also main QA lead for Unix based DataMover run on Unix VM - Centos. Wrote test cases and was responsible for the test automation using unix scripts. This also has performance testing as peda bytes of data have to be move from one physical location to another.
• In all the above projects executed the test cases and entered the bugs into the SRS system.
• Agile/ SCRUM methods implemented in roll out.

Confidential

QA Lead

Responsibilities:

• Reviewing the functional specs and creating /reviewing and managing the test plans and test cases and User acceptance testing.
• During this project I have updated my skills using HPQC, SAP and Oracle Content management System version 10g+.
• The new support site has new an improved case creation with SAP as the CRM.
• Performance testing the web service calls from the support portal to the content management system
• The new application uses Google search to improve the knowledge base for customer and partners and attempts to reduce support calls and cases.
• Performance of the web page rendering where the back end was served by a database and the content management system .
• Enabled /tested /verified the system for the biggest improvements to the Global Support Site is the integration of the Oracle Universal Content Management System with new and improved work flows and contribution methods. The Customer satisfaction with the On line support for NetApp products is expected to go up significantly.
• Executed tests cases and filed bugs in HPQC and did bug triage to aid in bug fixing.
• Agile methodology used by Netapp for development.

Confidential

QA Lead

Responsibilities:

• Designed and wrote test plans and test cases for the web application.
• Wrote use cases to test complete functionality of the web application. Executed tests cases and filed the bugs in Bugzilla.
• Also was the lead for the new product called EarlyIPO. Part of the design team to help put in QA test points in back end code.
• Used Agile methodology for both products

Confidential

Senior QA Lead

Responsibilities:

• Analyzed the testing and proposed areas of automation,
• Designed the Database, architected the data from the production DB and integrated with the test database to automate the testing and making it possible to make good statistical results for reporting.
• Used UML and test case methodology

Confidential

QA Lead

Responsibilities:

• Used Unix knowledge to leverage massive log files to cull data for the Data Warehouse to be able to make good analysis for the targeted ads online.

Confidential, San Mateo, California

QA Manager

Responsibilities:

• Increased the number of bugs found by 100%.
• Number of bugs reported after releases fell by 60%.
• Redesigned the QA infrastructure to reflect actual customers’ usage of the data warehouse.
• Put in place processes to improve the quality of the bug reporting and bug closure.
• Introduced automation in much needed areas where previously non-existent and improved the existing automation by more than 50%.
• Tested the Operating system for how the new database was supported by the multi threaded Linux OS.
• Also tested Mac OS for load and performance of SQL queries of Data warehouse, Greenplum.

Confidential, San Jose, California

Technical Lead

Responsibilities:

• Analyzed business needs and architected and produced the database design and constructed a java-based API for the DNS product.
• This DNS tool was making changes to the OS (linux) so in the testing I had to test OS related parameters like memory usage, and CPU usage.
• Analyzed and configured SalesForce.com to produce required reports.
• Introduced QA procedures which gave our beta customers confidence in the quality of the DNS server end product. Lead the white box testing effort on the beta version. Used scripting to do regression testing using SQL, shell and Perl scripts.

Confidential, San Jose, California

Technical Lead

Responsibilities:

• Analysis of customer support department and presented and got approval for the functional requirements and then architected online 24x7 support web application. Led team in design and development of the application, which improved customer advocacy. Lead Database Designer for the application using Oracle 8i that involved knowledge management, index design and in-depth knowledge of search engines for web deployment.
• Introduced QA and developed test cases and test suites addressing the requirements of the tool and performance constraints.
• Used data modeling and Use-Case analysis and rapid prototyping to get customer buy-in for design and development.
• Project managed developers in Noida, India and testing developers in San Jose, Austin, Japan, UK and India.
• Led the Siebel implementation project and was solely responsible for the configuration and setup of the customer service modules and interface of Siebel with the web-based tool, Sourcelink to make Siebel available on the web as this was Siebel version 7.0 and did not have a web interface.
• Proposed and created a one-stop information base enabling support engineers to access customer information efficiently that interfaced with Oracle applications and SAP.
• Led development team in the implementation of the Entitlement System, which was the first and only worldwide information base of customer profiles at Cadence.
• Led the effort to integrate Cadence online support site with Siebel CRM.
• Analyst for intellectual property trials to use AI technology to arrive at EDA solutions.