SUMMARY:

• As a skilled Quality Assurance Engineer who brings forth over ten (10) years of experience in Manual and Automated testing in Web and Client/Server environment, I am looking to obtain a position where I can benefit your company as well as enhance my professional knowledge and experience.
• I have gathered proficiency in System Analysis, Design, Development, and QA testing of Web and Client/Server based applications and have extensive experience in developing test plans, test cases and test scripts.
• I have earned a reputation within my peers in meeting deadlines when required, conforming to specific requirements and adhering to expected standards.
• Experience in development of core QA framework and function library for various Web and Client - Server application
• Strong experience with Agile test methodology and Agile Development process
• Strong experience in automated Functional testing, Acceptance testing and System testing
• Strong experience with Search Engine Optimization (SEO) Testing
• Solid understanding of Software Development Life Cycle (Waterfall and Agile) and CMMI
• Specialized in user requirement analysis, documenting test plans, execution of test cases to verify application functionality against business requirements, by using HP Quick Test Professional
• Experience in testing various applications in Java, J2EE, C, C++, Web Logic, Oracle, and SQL Server
• Technically resourceful in different types of testing such as Functional, Positive, Negative, Regression, Black box, Volume, Load, Performance, System testing, User Acceptance, End-to-End Testing and Business Process Testing
• Experience in Automated Software Testing, Test methodologies, preparation of test data, preparation
• Strong analytical and problem solving skills
• Good at prioritizing along critical path and meeting project milestones and deliverable deadlines
• Strong communicator and skillful in working closely with customers to identify and resolve conflict
• Ability to convey technical concepts to non-technical audiences
• A highly motivated, responsible and detail-oriented individual who exhibits excellent judgment and possesses the ability to multitask . A quick learner, who is capable to take a concept and turn it into reality.

TECHNICAL SKILLS:

Test Management: HP Quality Center

Defect Management: JIRA, Bugzilla, On Time, Star Team, Rational Quality Manager, HP Quality Center, Clear Quest

Requirement Management: HP Quality Center, Caliber RM

Programming Languages: Java, C#, HTML, Visual Basic, VB.Net, C, C++

Database/Database tools: SQL Server, Oracle, MySQL, SQL Developer, Toad, PL/SQL, MS-Access

Applications: Microsoft Office Application 2007, 2003, XP, 2000, 97 (Word, Excel, Access, Power Point), Microsoft Publisher, VMware

Operating Systems: DOS, Windows 3.1, Windows 95, Windows 98, Windows Me, Windows NT, Windows 2000, Windows XP, Windows Vista, Mac OS X

PROFESSIONAL EXPERIENCE:

Salesforce Quality Assurance Analyst

Confidential

• Involved in End to End testing and validating the data flow is accurate as per the business
• Interacted with Developers and Business Analysts to resolve technical issues and nail down defects.
• Identified defects, Reported defects, analyzed defects and closely followed them until the status was closed
• Performed Positive and Negative testing by inputting valid and invalid data.
• Performed Regression Testing to ensure changes to software did not introduce any new bugs .
• Defined test objectives, test plans, and execute test cases to ensure that software products meet design specifications and quality requirements
• Created test data and test scenarios by utilizing Agile Accelerator
• Performed root cause analysis and identified corrective actions according to organization’s quality process
• Maintained the level of quality throughout the software and system life cycle
• Conducted formal and informal reviews at predetermined points throughout the development life cycle
• Actively participated in project team meetings to gather relevant information for testing - Communicated and negotiated with development team where appropriate to resolve issues found during testing.
• Build client trust and respect, establish client relationships, and develop rapport with client
• Facilitated continuous improvement within the system

Environment: Salesforce, Agile Accelerator, Manual testing Windows 10, IE, Google Chrome, and Safari

Quality Assurance Analyst

Confidential, Bethesda, MD

Responsibilities:

• Developed Test Plans, Test Cases and Test Strategies for multiple projects
• Assisted in all phases of the testing lifecycle; Test Planning, Test Preparation, and Test Execution
• Performed testing on Liberty platform and mobile Apps
• Responsible of all testing activities included creating documentations for multiple projects
• Reported defects in JIRA and worked closely with development team during the resolution process
• Reviewed project documentation including Business Requirements and Technical Requirements
• Performed Functional, User Interface, Broken Link, Browser compatibility, 508 compliance, End-to-End and User Acceptance testing
• Tested functionality, page transitioning, navigation, look and feel, field validation, and data integrity
• Introduced and implemented automation framework to the organization with QTP/UFT
• Involved in Load testing by using Load Impact
• Attended and participated in the requirement walkthroughs, Daily and weekly team meetings, weekly defect meeting, Project Status meeting with managers and project stake holders

Environment: Manual Testing, JAWS, HTML, JIRA, Load Impact, UFT, JAVA, XML, Windows 7, IE, Google Chrome, and Safari, IRS, PRS (Paper & Remittance Processing Support)

Confidential, Virginia

Test Engineer

Responsibilities:

• Providing the technical Quality Assurance functions to support the Internal Revenue Service (IRS) for the following tasks:
• Developing and maintain the QA process to conduct functional-based testing, thread testing, integration testing and end-to-end/regression testing on the Service Center Information Processing System. (SCRIPS).
• Performed Manual testing for IRS tax forms by utilizing SCRIP scanner, workstations and Unix servers
• Involve in creating/executing test scenarios and test cases.
• Ensuring test outages/problems are reported immediately and followed up.
• Producing Test Summary Report and detailed System Test Procedures and Result.
• Attended Weekly PRPS Staff Meeting
• Developing SCRIPS Change Records (SCRs) test cases, End-To-End (E2E) system test plans, Transmittal Instruction, SAT/PROD Setup Checklist and Test Wrap-Up reports
• Reviewed Technical Requirements Documents and Test plans.
• Created profile and databases by using UNIX
• Involved in migration and upgrade efforts of IRS workstations from XP to Windows 7 OS.

Environment: UNIX, DOS, BancTec Scanner, SCRIPS Work stations/servers, REC Engine, SDE Machine, Image Controller, RQM, IRS, Affordable Care Act (Developers Systems Integration Test Office)

Confidential, MD

Integration/Test Automation Specialist

Responsibilities:

• Participated in Technical Interchange meetings, test planning meetings and working session to assist in the coordination of integration testing for multiple application systems.
• Developed GAP Analysis strategy to identify potential gaps in coverage of integrated components for end-to end testing.
• Prepare a Test Completion Report to detail weekly testing results across key project areas.
• Researched and assessed current practices and needed tools and resources to establish a test automation practice.
• Defined concepts in the scripting of test cases to support operations and maintenance practices.
• Supported efforts to track, monitor and report on efforts to implement the test automation practice.
• Reviewed Requirements Documents, Functional Specifications, Design Specifications, Project Schedules, and Test Plans and signs off on Functional Specifications.
• Evaluated and utilized automated test tools to enhance testing of the various functional areas of the product.
• Involved in Regression testing using IBM Rational Service Tester (RST).
• Used Verification Points, Loop and Datapools in Rational Service Tester.

Environment: Soap UI, Web Services, XML, HTML, JAVA, IBM Rational Service Tester, RTC, RQM, Clear Quest, MS Visio.

Confidential, Washington, DC

QA Automation Test Engineer

Responsibilities:

• Developed Test Plan and Test cases in HP Quality Center from business requirements.
• Participated in various meetings with Project Managers to discuss the status of the testing and/or decide the best suitable test process/procedure to be followed.
• Involved manually, Positive testing, Negative testing, Functional testing, GUI testing and UAT testing.
• Performed functional testing on various browsers.
• Estimating automation timelines.
• Select test cases for scope of automation.
• Implement quality software best practices to develop test strategy, test plan, test data, test case and test automation and actively participate in process improvements
• Introduce and implement automation testing framework to the organization.
• Build Automated Test Team to increase the automation coverage for the regression test cycle.
• Responsible for ensuring the conceptual integrity of the system, ensuring that the product and product architecture meet or exceed the technical requirements defined
• Preparing Test Data requirement sheet to analyze data required to run automation test suite
• Implement wide range of UI functional testing with QTP by Key Word Driven and Data Driven concept.
• Developed various QA Automation Test Framework to ensure code reusability and code maintainability in order to reduce script development time.
• Strong background in coding for automation, without reliance on record and playback scripting
• Created, Ran and Debugged VuGen Scripts using Virtual User Generator in LoadRunner.
• Created automated scripts by including timers for recording response times, and test checks for confirming the retrieval of the correct page in LoadRunner.
• Used Rendezvous points in LoadRunner to load test specific transactions.
• Load tested the application and watched CPU Usage, Memory usage and Bandwidth on the server.

Environment: Soap UI, Java, Quality Center, LoadRunner, QTP, VB.Net, C#, SOA, Web Service, HTML, ASP.Net, MS SQL Server

Confidential, Timonium, MD

QA Automation Test Engineer

Responsibilities:

• Verified requirements coverage by conducting walkthrough meetings of Test plan and scenarios with business analysts, project manager and test supervisors.
• Created Master Test plan, Test strategy, critical scenarios and Test Scripts and schedule for testing.
• Performed necessary requirements inspection, design inspection, Test plan and case creation, Test environment / data setup, testing and reporting during various phases of the Testing life cycle.
• Created traceability matrix and mapped requirements to Test Cases.
• Executed test cases manually to verify the expected results, worked with technical designers and architects to understand the requirements for a test environment setup.
• Created scripts for Regression, Security, GUI and Database testing.
• Interacted with Developers and management to identify and resolve technical issues.
• Conducted GUI, Functional, Front-end back end testing and reviewed pages for content problems, graphics problems and link verifications.
• Performed Smoke Testing to make sure all the Test Channels and Test Environment is working as desired.
• Creating and executing SQL queries to validate test data using TOAD.
• Performed back-end testing using SQL queries in Oracle database.
• Created SQL scripts to test the stored procedures by sending different sets of input parameters.
• Ran SQL queries to performed database validation according to the business logic.
• Compared flat file source data to the target database tables.
• Developed Integration and System test cases using Quality Center.
• Tracked and reported defects into Quality Center and notified management with details.
• Wrote and executed Test cases, and documented defects in Quality Center.
• Actively participated in resolving day-to-day problems arising due to functionality and validation issues.
• Analyzed root-cause for defects and documented it.
• Partnered with the Software Development and Program Management teams to investigate and resolve product defects.
• Managed software defect information, interacted with client to fix severity and priority of issues.
• Attended daily Scrum Meetings.
• Participated in weekly project status meeting and updated the testing progress.
• Involved with Web Application Development and Testing using Automation tools like QTP.
• Worked with excel macros by running it from QTP and importing the results to QTP.
• Used Checkpoints and Custom Checkpoints, Data Driven, and Regular Expression in QTP.
• Executed regression and data driven testing on the system using QTP.
• Designed Performance test scenarios using LoadRunner ran Stress Test, analyzed the results.
• Conducted Load and Reliability Testing on Website’s workflows to identify and report performance bottlenecks.
• Using Load Runner analyzed the response times of the business transactions under load. Developed reports and graphs to present the stress test results to the management.

Environment: Manual testing, QTP, Quality center, Microsoft Project, VB script, ASP.Net,, VB.Net, XML, SQL Server, MS Visio.

Confidential, Buffalo, NY

QA Test Engineer

Responsibilities:

• Involved in creation of Test Plan, Project Plan, Test Cases, Test procedures, Test Matrix and Defect Strategy detailing scope, resource assignments, schedules etc. for the Functional Automation Testing.
• Analyzed the requirements to design and determine various scenarios and Test cases.
• Created excel reports with output values generated during test run in data table for analysis.
• Creating and executing Test sets of all related Test Cases in Quality Center.
• Organized meetings with the developers to communicate the defects and any other issues.
• Frequently communicated with the QA Manager regarding the status of the project.
• Writing and executing the SQL Scripts to test for the data validations in the reports and other business functionality such as required fields, data formats, and duplicate rows and data integrities.
• Debugged automated scripts were by setting up watch expressions and variables in the debug viewer.
• Created the Tractability Matrix and different types of reports & graphs in Quality Center for each stage of testing.
• Recorded defects in quality center, assigned them to the responsible person and tracked them until they were fixed.
• Worked closely with the developers and administrators to resolve the defect and ensure quality of the product.
• Gather requirement from client/business and design & define the automation testing strategy/plan.
• Develop the script, execute, analyze and report.
• Co-ordinate with various other teams.
• Transformed manual test cases into functional and regression test scripts with automation tools using Quick Test Professional
• Automated the Database Testing in QTP, using ODBC connectivity and SQL, to query the Database.
• Assisted and trained the users in performing the User Acceptance Testing.

Environment: Quick Test Pro, VB Script, MS Excel and Windows Professional, ASP.Net, VB.Net, IIS6