SUMMARY:

• Results - driven Business Analyst professional with first-rate skills in analyzing full cycles for complex, multi-site projects and initiatives with expertise of agile methodologies.
• 10+ years of industry experience in business analysis in multiple domains like Retail, Banking, Automotive, Manufacturing and affiliate marketing industry serving at all levels of SDLC as Senior Business Analyst, ETL Reporting, QA Testing Lead and Scrum Master.
• Expertise in defining Information Technology related cross functional requirements, analyzing solutions and defining functional requirements.
• Thorough understanding of IT industry systems organization and architecture with a focus on domains knowledge.
• Thorough understanding of the SDLC with proficiency in mapping client’s requirements, quality assurance, integration & testing and troubleshooting for complex information systems management.
• Expertise in Requirements definition and management, including documenting use cases.
• Strong communication, collaboration & team building skills with proficiency at grasping new technical and functional environments straight off & leveraging the same for bringing in successful project accomplishment with the satisfaction of all stakeholders.
• Proven ability to deliver substantial revenue, productivity and quality improvements through well-managed, on-time projects
• Created Use Cases, Test Plan, and Test Cases and conducted end-to-end SIT/UAT testing on both New Business and Policy Administration Systems for several releases.
• Served as a point of contact for the Business, Solution Development and Testing Teams, and coordinated multiple teams at onsite and geographically dispersed multiple offsite locations.
• Good experience in Experience in Agile methodology

• Project Management,
• Business Analysis Application Development,
• Product Development,
• Enhancement,
• Production Support,
• Maintenance,
• Migration,
• Document Conversion,
• SIT,
• UAT QA Testing,
• ETL Reporting and analysis.
• Business Requirement Elicitation •
• Requirement Analysis & Design •
• Business Presentations•
• Banking & Finance •
• Automotive •
• Functional Specifications •
• Project Planning •
• Quality Assurance •
• Test Strategy, Plans and Reviews•
• Test Case Writing •
• Project Tracking & Status Reporting •
• Release Management •
• Internal Audit•
• Onsite/Offsite Teams Coordination •
• Training & Development •
• L3 Support

Database: Oracle, PL-SQL, SQL

Various Tools: Rational Requirements Composer & Quality Manager, HPQC, MS Project, MS Visio, JIRA, Rally, Fiddler, SOAP UI, TOAD.

Version Control: SVN, CVS

Others: REST, SOAP web services, JSON, XML, XSD, HTTP, WSDL, Java, Middleware, MQ

WORK EXPERIENCE:

Confidential, Moline, Illinois

Technology: SVN, SQL, Rally, Java, Web Service, JSON.

Responsibilities:

• Daily Stand up calls, story creation and grooming.
• Translate stakeholder requirements into over 10 different tangible deliverables such as functional specifications, use cases, user stories, workflow/process diagrams, data flow and data modelling diagrams.
• Develop business architecture using requirements such as scope, processes, alternatives and risks.
• Communicate customer’s requirement by constructing easy to understand data and process models.
• Conduct testing including functional, regression, user acceptance, integration and performance to verify the client’s needs are met.
• Prepare the detailed functional and technical specifications, high level design documents and database models, details design document reviews.
• Liaise between business and technical personnel to ensure a mutual understanding of processes and applications.
• Engage client to gather software requirements/business rules and ensure align with development team.
• Evaluate risk related to requirements implementation, testing processes, project communications.
• Facilitate monthly meetings with clients to document requirements and explore potential documents.

Confidential

Technology: Quality Manager, SVN, SQL, JIRA, Quality Center.

Responsibilities:

• Educate customers on the various applications, participating in deep architectural discussions to ensure solutions are designed for successful deployment.
• Analyze client’s business requirements and processes through requirement documents, workshop and workflow analysis.
• Translate stakeholder requirements into over 10 different tangible deliverables such as functional specifications, use cases, user stories, workflow/process diagrams, data flow and data modelling diagrams.
• Develop business architecture using requirements such as scope, processes, alternatives and risks.
• Communicate customer’s requirement by constructing easy to understand data and process models.
• Conduct 5+ level of testing including functional, regression, user acceptance, integration and performance to verify the client’s needs are met.
• Develop and maintain on-going relationship with existing customers to ensure that we retain them and continue to be the partner of choice.
• Provide input into developing and modifying systems to meet client needs and develop business specifications to support these modifications.
• Liaise between business and technical personnel to ensure a mutual understanding of processes and applications.
• Engage client to gather software requirements/business rules and ensure align with development team.
• Evaluate risk related to requirements implementation, testing processes, project communications.
• Facilitate monthly meetings with clients to document requirements and explore potential documents.

Confidential

Technology: SVN, SQL, JIRA, Quality Center, Quality Manager, SOAP UI, Junit.

Responsibilities:

• Analyze client’s business requirements and processes through requirement documents, workshop and workflow analysis.
• Conduct 5+ level of testing including functional, regression, user acceptance, integration and performance to verify the client’s needs are met.
• Communicate customer’s requirement by constructing easy to understand data and process models.
• Web services Testing using SOAP UI & JUnits.
• Regression, Integration and Black Box testing.
• Review business plans and set goals.
• Plan task and assigned to different departments and individuals
• Divided tasks appropriately according to individuals.
• Plot project plan to ensure milestone’s deliverables on time.
• Monitor progress with each individual toward goal attainment utilizing measurable data in spreadsheet applications.
• Conduct analysis of progress and held monthly meetings regarding goals and tasks.
• Identified operational issues and devised goals and plans to address them.
• Conduct daily scrum meeting, task creation and reviews on project dashboards.

Confidential

Team Lead/ QA Testing

Technology: Java, SQL, Quality Center, Quality Manager

Responsibilities:

• Technically lead software projects through all stages of the life cycle
• Responsible for requirements capture, design, development and acceptance testing
• Produce high quality technical documentation for our customers
• Decompose technical tasks and provide accurate estimates
• Understand and apply a formal quality approach
• Undertake development tasks without supervision, including software designing, programming and testing within a Test-Driven Development process.
• Issues tracking and helping team to resolve technical challenges
• Creation of project modular structure
• Stage & production deployments, resourcing, and coach less experienced members
• Led technology and business team to clearly identify gap areas and select and implement appropriate solution best suited for the client.
• Analyzed business and functional requirement, working closely with business and technology leads to identify appropriate data for testing and design of quality system test cases.
• Developed and reviewed test cases using HP Quality Centre for SIT/FIT and PAT test cycles, managed test lab for tracking and reporting.

Confidential, Zurich

QA Testing

Technology: Java, XSLT, SQL, UNIX, Windows, Oracle DB, VB, Rational Rose, Quality Center.

Responsibilities:

• Understand requirements and provide estimations.
• Create different project deliverables artifacts including detailed design, impact analysis, and unit test cases.
• Implementation and peer code reviews.
• Involve in testing at different levels Unit Testing, System Testing, Integration and Performance testing.
• Defect tracking and issue fixing. Facilitated and Supported User Acceptance Testing (UAT) process and Infant care.
• Provide inputs on project estimations, defect preventions and improving the project process.
• Coordinate for deployment with application hosting, server hosting and DBA teams.
• Responsible as the Onsite Coordinator of web applications, conceptualizing, designing and coding technical solutions using Java/J2EE technology stacks,
• Creating class diagram, sequence diagram, component diagrams and activation diagrams, developing Web Services using - SOAP, WSDL and developing DTDs, XSD schemas for XML (parsing, processing, and design)