SUMMARY:

• A resourceful, bilingual individual with more than 10 years experience working in the areas of Systems, Applications and Development, Support and Quality Assurance (Planning, Coordination, Testing and Automation) roles.BANKING - INSURANCE - RETAIL - TELECOM

TECHNICAL SKILLS:

Operating Systems/Subsystems: WINDOWS (Web Server, SQL server), VMware, UNIX, ORACLE 10i, SQL, IBM mainframe, MVS, JES2, CICS, DB2, TSO/ISPF, CA7-11, OPC, OMEGAMON, FILE-AID, IBM utilities, Change management (ENDEVOR, CHANGEMAN, PANVALET), NETVIEW, TCP/IP, FTP, MQ-SERIES,Websphere, Datapower, WSDL, MS OFFICE (Word, Excel, Access, Outlook), MS PROJECT, Security (RACF, ACF2), Genesys, JIRA, TFS, TestTrack, Firebug.

Programming Languages: C, VISUAL C++, XML, CSS, HTML, TSL, VBA, VBscript, COBOL, JCL, REXX, SAS, Python.

Testing Tools: iMacros (scripting), WAST (MS Web Application Stress Testing Tool), QTP, WireShark, TestDirector, TestPartner, WinRunner, Infoman, Defect Tracking Software, Hiperstation, QADirector, HPQC, Quick Test Pro, Mantis, TestRail.

PROFESSIONAL EXPERIENCE:

Confidential

Test Coordinator

Responsibilities:

• UAT Communications (Offshore/Inshore development and testing teams)
• System Integration tests scenarios/scripts
• System Integration tests cases validation (auditing)
• Test Coordination.
• Test Automation - prototyped test validation process ( rexx, sql )

Confidential

QA Consultant

Responsibilities:

• Set-up, Analyse and test of Mass Payment software for a major bank
• Automated (scripted) VBscript to transfer CPA format (text) to Pain002 format (xml)/FTP to accelerate testing volume, accuracy and process of transactions.
• Organized testing process and standards of testing (QA quality control, QI quality improvement)
• Automated File Import transactions (vbScript), generate optional debit/credit transactions and amounts to standardize format, generate volume and ease the validation process of the created transactions in Transactions and Financials reports.
• Improved Customer relationship - communication - quality of deliveries

Confidential

QA Analyst

Responsibilities:

• UAT tests - HPQC libraries creation (Test Plan, Test Lab, Requirements) and standards implementation
• Used VBA to Translate Word format Tests Scenarios to Excel HPQC batch import format to Test Plan.
• Used VBA to Create Tests Scenarios in Excel HPQC batch import format to Test Plan.
• Tests scenarios creation, execution and validation.
• Coached other members and Management on best practices and transfer knowledge of HPQC tools functionality.

Confidential

QA/Test

Responsibilities:

• Validation of new software builds (Sanity, Regression testing - manual and automated)
• Test and validation of fixes.
• Part of the Implementation of Automated tests (Regression, Application, Sanity)
• Coaching junior QA members, Project Managers and Management on Quality Assurance best practices (standards, procedures etc)

Confidential

Integration test

Responsibilities:

• New users provisioning integration testing (mobile connections, services, billing).
• Billing system integration testing (setup, packages, services, online real time usage, rating).
• Migration of current users to the new 3G wireless network platform.
• Create test cases, test data, coordination and follow-up of testing activities.

Confidential

Senior Quality Assurance consultant

Responsibilities:

• New applications (contents, transactional) functionality testing.
• Involved in setting QA checklists and processes to improve planning of test work effort more accurately.
• Web Application Performance testing (scripting, running, reporting).
• Created Automation platform program using iMacros (VBscript), Python, other freewares for search engines and forms filling (Inscription, subscription) for testing.
• Coaching junior QA members, Project Managers and Management on Quality Assurance best practices (standards, procedures etc)

Confidential

Consultant

Responsibilities:

• Creation of test scripts and test data (SQL, XML) based on functional scripts.
• Execution of test scripts.
• Validation and bug reporting.

Confidential

Quality Assurance Specialist

Responsibilities:

• Environment setup: VMware, Web server, Database, Application.
• Plan, create Test Cases, Execute and Document all phases of testing.
• Certify client packages for delivery
• Created automation of Install packages (All files, dll’s and SQL scripts) on host and remote servers (VBscript, OSQL,DOS).
• Coaching junior QA members, Project Managers and Management on Quality Assurance best practices (standards, procedures etc)

Confidential

Technical Support

Responsibilities:

• First level support for ADSL customers. Installation, troubleshooting related to equipment and communication problems.
• Diagnostic using network software (TCP/IP, ping, tracert, hardware mapping, logical path mapping) to resolve end user issues.
• Configuration (mail, antivirus/spyware, broadband, dialup)

Confidential

Technical Support

• Activities related to technical support of users and small businesses (Installation, Troubleshooting, Upgrades of various Windows systems and applications)

CapitalOne

Test Analyst

Responsibilities:

• Definition of Use Cases based on Software Requirements Specifications (SRS).
• Creation of Test Cases using Test Director.

Confidential, Albany, NY

Test Lead

Responsibilities:

• Initial analysis and planning of the testing effort (test plan, scope, resources (hdw and ssw)).
• Coordination of all activities related to the performance testing effort (Planning of daily activities, resources and schedules, reporting to management).
• Setup of test environments and tools to be used (Hiperstation, Mainview, Insight, test libraries, CICS regions, virtual terminals etc.)
• Creation of test scripts. Automation of test transactions using Rexx and other tools for simulation of up to 10000 users.
• Playback of transactions. Analysis and reporting.
• Coding of REXX programs to map out OPC scheduler job dependencies based on applications internal and external dependencies (Datasets, Time, other Jobs)

Confidential, Montvale, NJ

Test Automation Specialist

Responsibilities:

• Designed, and coded all programs (REXX, Easytrieve, and JCL).
• Tested and documented all phases.

Confidential

Technical Support

Responsibilities:

• Activities related to technical support of users and small businesses (Installation, Troubleshooting, Upgrades of various Windows systems and applications)
• Piece work involving REXX code for automation of DB2/RACF/Top Secret security access (users, privileges, access addition or deletion).

Confidential, Harleysville, PA

Test Coordinator

Responsibilities:

• Coordination of all phases of the overall testing effort reporting to Project Managers and acting as a facilitator for test cycles to resolve issues. Setup of daily activities.
• Initial Analysis and planning (Test Plan, Test Strategy, Test Specification, Test Cases, Test Documentation and Test Schedules).
• Setup of Testing Environment and Test data (Test libraries, DB2, CICS, networks and testing tools)
• Setup, execution, validation and documentation of all batch applications jobs (OPC, JCL, Endevor, backup etc).
• Initial Automation of CICS transactions input (Hiperstation, REXX).