Qa Manager Resume
Duluth, GA
SUMMARY:
- 7 + years) Accomplished servant - leader capable of delivering large-scale software and Web development projects on time and on budget by effectively collaborating, facilitating, leading and coaching multiple Scrum/Kanban/DevOps teams. Agile Scrum based Software development,
- Hybrid Agile based module development along with cross functional communication .
- Expert at driving the adoption and enforcement of Scrum rules, removing impediments and fostering self-management. Capable of bringing overwhelming enthusiasm and awareness to projects, applying expert judgment to the removal of impediments, keeping teams focused and delivering success in rapidly evolving and dynamic environments. Hands on experience working with SAFe 3.0 model. Handled multiple scrum teams same
- with expertise in managing multi-discipline, cross-functional quality assurance projects to execute quality, enterprise IT automation strategy and conforming architecture in implementing packaged software products as well as custom applications and integrations. Areas of expertise include Quality leadership and management, SCRUM and project management, cross functional onsite and offshore team management, product customization and integration testing, continuous integration and deployment processes and re-design processes using industry specific best practices, automation technology solution architecture, deployment and maintenance through full life-cycle implementation validations and integration with 3rd party service providers. Strengths include quality delivery management, project scoping, requirements formalization, vendor/customer relation management, leadership, team building, managing development and testing processes, application automation infrastructure, performance metrics development and manage
- Bachelors in Sciences & Post graduation in Computers.
- Hands on experience with Waterfall and methodologies.
- Confidential: Payment Processing, Marketing Solution @ Confidential . Hands on experience with Advanced Marketing Solution AMS, Customer Data Management CDM, Retalix R10 POS and RGP (Retalix Global Payments (MTX)), Payment reconciliation, Customer accounts, Data Analytics.
- Over 15+ years of experience in managing/testing Web-based, Remote Management S/W, IPMI, Data Center Management, Client-Server applications and License based billing application, Asset management. And 2 years of experience in web development.
- Experience in setting up Enterprise level Lab environments for Dev testing, Integration testing, System Testing, Support environment & Production environment.
- Confidential : setting up Virtual environments with Oracle Virtual Box, Hyper-V, VMware & Open Source Cloud Setup (Open stack), VM Farm, DevOps.
- Experience with Mobile and Tablet Applications (Android apps), Management Software (Asset Tracking, Hardware equipment, OS, devices tracking etc).
- Thorough understanding and knowledge of Software Development Life Cycle (SDLC) and (SDTC) Software Development Testing Cycle methodologies.
- Participated in requirement gathering, Use case development and Proto types, setting up Demo’s/prototypes for customers and management.
- 10 years’ experience as a National Bookstore manager, managed multiple stores across the country.
- Inventory Management: Managing which items need to be ordered, which need to be distributed to other stores etc.,
- Warehousing Sales Items: Binning items in appropriate Bins, Manage inflow and outflow of items from Warehouse to/from to Bookstore and Shipments Bulk and Mail orders
- Sales Deposit and Reporting: Deposit Sales Amount to Bank, Month end Reporting to Treasurer, Point of Sale POS, Credit Card Settlement, Reconciliation, Planning for Sales Promotions/Discounts
- Web Store: Packaging, Shipping, Tracking, System Monitoring, Communication, Inventory adding, quarterly and year end inventories, auditing. Testing POS and web store application.
TECHNICAL SKILLS:
Management Tools: JIRA, TFS, HP ALM, Microsoft Project, Office 365, Microsoft Visio, SharePoint, Excel, WinWord, Project Server, UML, SAFe 4.0, waterfall and agile techs(Scrum/Kanban), Lean Kit
Testing Tools: Rational Visual test, QTP, Win Runner, Load Runner, IPMI tool, JMeter, Fiddler, Firebug, Selenium 2 web driver.
Scripting: SMASH, WSMAN, CLI, AutoIT, VB Script, TSL, JavaScript
Defect Tracking Tools: Test Tracker, TAO, EC Rails, Team Track, EPG, HP Quality Center, Test Director, Bugzilla, Jira
Web technologies: XML, HTML, DHTML, ASP, JSP, JMS, VBScript and POS
Languages: Java, .Net, C, C++, VB, Power Builder, Shell Scripting; Unix, CORBA
RDBMS/HADOOP: Oracle, SQL Server, MS-Access, SQL, PL/SQL, DB2, Hadoop, Ambari, Solr
Version Management: Rational Clear Case, PVCS, MS Visual source safe, TFS, Jenkins
Project Tools: MS Project, MS Visio, MS Office, Confluence
Application Server: Web Logic 5.1, Web sphere 5.1, Apache
Operating System: Windows NT 4.0, Windows 2000/XP/ME/2003/2008 R2/2012/Vista/Windows 7/Windows 8, Redhat 3.0/4.0/5.0/6.0 , Cent OS, Ubuntu, Pardus, Android, Palm OS, UNIX, Sun Solaris.
Networking: Networking, TCP/IP, Wireshark, Tcpdump, Fiddler
PROFESSIONAL EXPERIENCE:
Confidential, Duluth GA
QA ManagerResponsibilities:
- Facilitate scrum ceremonies (grooming, sprint planning, retrospectives, daily stand-ups, etc.)
- Enact change and continuous improvement increasing the productivity of Scrum teams and the quality of deliverables.
- Empowered teams to self-organize and grow cross-functionality
- Protect team from over-commitment, manage backlog, prioritize resolution of defects/bugs as evidenced by the on-time delivery.
- Met goal of addressing and resolving issues within 24 hours
- Manage the lifecycle of code development, from ideation to sprints to deployment
- Coordinate and manage code releases and shared APIs with other IT groups
- Communicate with other management, engineers, product managers and support specialists on product issues
- Track and communicate team velocity and sprint/release progress
- Managed offshore DevOps team with Kanban framework.
- Managed on-site/offshore Selenium Automation team.
- Investigate failures, perform root cause analysis, report and log defects.
- Facilitated Daily Scrum Meetings and Monthly Reviews meetings. Conducted sprint retrospective and followed up on action items for continuous improvement.
- Maintained task board and produced daily burndown charts.
- Collaborated with members of the Product, Business, Architect and Engineering Teams to develop and maintain Product Backlogs.
- Worked with customers and product manager to prioritize and validate requirements.
- Completed plans for long term goals.
- Coordinated the work efforts of 6-person team. Helped team complete tasks successfully and on-time and resolved obstacles encountered by team members.
- Coordinated and participated in weekly estimation meetings to provide high-level estimates (Story Points) for backlog items.
- Identified potential project risks and helped developed a mitigation plan to resolve potential issues.
- Worked closely with BA’s/Product owners to drive the team towards business needs.
- Worked in the SAFe 3.0 model where you'll work closely with product owners, architects, and other scrum masters against a common backlog to deliver the overall project functionality. Participated in Scrum-of-Scrums, PI planning, Agile release train (ART).
Environment: Hadoop, Analytics, Ambari, Solr, RESTful API services, Selenium, Postman/Swagger/SOAP UI, AMS, Jira, HP ALM, HP Quality Center, Continuous Integration, Business requirements, Use Cases, User Stories, Jenkins, Functional / Technical Requirements, Gherkins, BDD, CI/CD(DevOps) & JMeter. SAFe 3.0
Confidential QA Manager
Responsibilities:
- Successful delivery of Retalix R10 POS eWIC Certification with State (MA) for Whole foods customer.
- Coordinated with State Agency, local teams and remote teams in Israel and Texas.
- Facilitated Daily Scrum Meetings and Monthly Reviews meetings. Conducted sprint retrospective and followed up on action items for continuous improvement.
- Hands on experience in setting up 3 tier R10(Enterprise) environment, setting up promotions, configuring customer specific environment.
- Setup lab environments for dev team, integration, system and deployment.
- Designed, developed and executed test plans, test cases.
- Investigate failures, perform root cause analysis, report and log defects.
- Tested eWIC (Woman infant Children program) benefits, reward points, gift card promotions with R10 POS.
- Managed, monitored and nurtured 20 member QA team.
- Managed on-site/offshore Selenium Automation team.
Environment: Retalix R10 POS, State eWIC, RGP, Virtual/Physical Pin pads, Hadoop, Analytics, Ambari, Solr, Postman/Swagger/SOAP UI, HP QC/ALM, Jira, HP Quality Center, TFS, Visual Studio. Selenium, Business requirements, Use Cases, User Stories, Functional/Technical Requirements, Gherkins, BDD.
Confidential / QA Manager
Responsibilities:
- Worked as a Confidential for a team of 5 people to complete RGP-Retalix Global Payments project.
- Conducted daily sprints at the critical movement and facilitated/organized meetings for a team of 60 people.
- Experience in manual and automation testing (Selenium) with Payment processing setups, pin pad configurations, POS/pin pad simulators.
- Worked on ServerEPS / OpenEPS systems to process different EFT/tenders.
- EOD accounts reconciliation, Till settlements, Report generations (Daily, Weekly Monthly & Annual).
Environment: TFS, MTM, HP QC/ALM, Server EPS, Open EPS, Data Center.
Confidential, Norcross GA
QA Manager, QA Lead, CRM Lead
Products: XMS with Plug-in’s CX, DX, HX, PX, VX, VHX, Report Manager, Script Manager, Licensing Manager
Responsibilities:
- Successfully migrated more than 8 projects from Waterfall to Scrum/ kanban within 6 months
- Organized and facilitated sprint planning, daily stand-up meetings, reviews, retrospectives, release planning, demos and other Scrum-related meetings for 3 scrum/kanban teams at the same time.
- Taught the team to create clear and concise epics/stories
- Instructed and modeled core Agile principles of collaboration, prioritization, team accountability and visibility; ensured consistent application of scrum methodologies across the enterprise
- Worked with the engineering managers to identify cross-team dependencies and manage inter-team tasks
- Facilitated Scrum for offshore teams in India.
- Evangelized the benefits of Scrum to ensure its smooth adoption
- Assisted team with making appropriate commitments through story selection, sizing and task definition and participated proactively in developing and maintaining team standards, tools and best practices reducing development time by 35%
- Participated start from the product designing phase and was involved in creating Use Cases, creating Mock Screens, developed proto types, analyze and review business requirements and create Test Cases, Test Plans. Participate in design review meetings.
- Co-ordinate with 3rd Party Vendors AMD, VMware, Microsoft, INTEL to test the applications from AMI testing team.
- Participate in Daily defect meetings, open bugs to coordinate with the Developing team and off-shore teams to resolve and close defects.
- Participate in Daily Scrum/ kanban meetings and off-shore meetings for escalating Defects for Enhancements.
Environment: .NET, TFS, MTM, HP QC, Windows 2000/XP/ME/2003/2008 R2/2012/Vista/Windows 7/Windows 8, Redhat 3.0/4.0/5.0/6.0 , Cent OS, Ubuntu, Pardus, Android, Java, Flash, MySQL, SQL Plus, AutoIT, and IPMI Tool etc., Apache, Android.
