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Qa Analyst Resume

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Greensboro, NC

SUMMARY:

  • Around 9 years of experience working in Insurance, Manufacturing, Communication, and IT Industries.
  • Experienced with testing tools like CA DevTest (iTKO LISA), Selenium, Micro Focus TestPartner and QALoad, HP QuickTest Professional, HP Quality Center, HP LoadRunner, HP WinRunner, Mercury Test Director and SmartBear Software SOAP UI.
  • Experienced with Service Virtualization using CA DevTest (iTKO LISA).
  • Performance, Functional, Regression, System, Integration, Data Driven, Manual and White Box Testing experience.
  • Experienced with CA Wily Introscope Workstation, SOA (Service Oriented Architecture), Web Service, REST, JSON, HTML, XML, XSLT and WSDL technologies.
  • Experienced with testing JAVA, AJAX, Flash Flex and web applications.
  • Worked on projects using Agile (Rally) and SCRUM methodologies.
  • Experienced using Atlassian JIRA, Rational ClearQuest and Quality Center for logging defects.
  • Strong documentation skills that include Test Cases, Test Scenarios, Use Case to Test Case Mapping, Test Plan and Performance Test Plan.
  • UNIX and LINUX commands and utilities.
  • SQL programming, and experience with RDBMS using Query Express and MS SQL Server 2005.
  • Experience with Functionality, Regression, Smoke and Integration Testing against client server and browser based applications.
  • Ability to work well under pressure and work on multiple projects simultaneously in a fast paced environment with tight deadlines.
  • Excellent analytical, problem solving and communication skills.
  • Self - starter with ability to work independently or as part of a team.
  • Good team player, an astute learner of new technologies, and can quickly accustom to any environment.

TECHNICAL SKILLS:

Hardware/OS: Windows 95/2000/2003/ XP/NT/VISTA/Professional/7, UNIX, LINUX.

Software: JAVA, HTML, CSS, XML, XSLT, SSL, PL/SQL, C

Tools: CA DevTest (iTKO LISA), CA Wily Introscope Workstation, Selenium, Compuware TestPartner, Compuware QALoad, HP QuickTest Professional, HP Quality Center, Rational ClearQuest, Rational Robot, Query Express, SmartBear soapUI, HP LoadRunner, HP WinRunner, Altova XMLSpy and Autodesk AutoCAD.

Database: Oracle, MS SQL Server 2005, Query Express, DB2.

Text Editors/Packages: TextPad, Notepad++, MS Office Suite - Word, Excel, Power Point, Visio, SoftInterface Diff Doc Professional, Remedy User, IBM Websphere Message Broker, UltraEdit, XML Marker, EDI.

WORK EXPERIENCE:

Confidential, Madison, WI

Performance Tester

Service Virtualization

  • On CA DevTest (iTKO LISA) 5.0.24.47, with the provided Request Response (RR) Pairs, generated RawTrafficFile. From the RawTrafficFile, created Virtual Service Images (VSI), and from VSI, created Basic Virtual Service Model (VSM) and deployed it to Virtual Service Environment (VSE). Modified the Basic Mode to a Pass Through Mode as per change in requirements.
  • Created and deployed Pass Through, Capture and Virtual modes of VSMs for various web services.
  • How to Install and Uninstall CA DevTest (iTKO LISA) server version on Lisa Load & Performance (LLP) server, and Crash and Burn (LSA) server.
  • How to install and Uninstall CA DevTest (iTKO LISA) work station version on a system.
  • Scheduling a batch test using CA DevTest (iTKO LISA).
  • How to Upgrade CA DevTest (iTKO LISA) Web 2.0 Browser versions.
  • CA DevTest (iTKO LISA) Environment Testing.
  • Created and maintained Virtual Service Environment (VSE) on Windows and LINUX servers for web services from different projects.
  • Upgraded VSE from Windows server to Linux to accommodate more web services and more memory.
  • Periodically upgraded CA DevTest (iTKO LISA) server versions on both LLP server and its 5 simulators and LSA server and its 5 simulators.
  • Installed and upgraded CA DevTest (iTKO LISA) work station version on user systems.
  • Did presentation to new employees on how CA DevTest (iTKO LISA) is implemented at American Family.
  • Provided knowledge transfer and clarified technical doubts of CA DevTest (iTKO LISA) users.
  • Opened several tickets with CA DevTest (iTKO LISA) for bugs/defects found with the tool.
  • Met with Business Analysts, Subject Matter Experts and Lead Developers to gather Non-Functional Requirements and Service Level Agreement (SLA) for web applications and web services.
  • Identified Performance Test scenarios and understood workflow of scenarios as per requirements.
  • Filled out Application Profile with application server information, and presented it to Transaction Processing Systems - Application Performance Monitoring (TPS - APM) team for setting up monitoring on application servers.
  • Drafted Performance Test Plan, and obtained sign-off from Project Manager and Test Lead.
  • Executed Performance (Concurrency or Transaction Throughput) Test by creating automated Test Script(s), Staging Document(s) and Test Suite using CA DevTest 8.0.1.627 Workstation.
  • Drafted Performance Test Summary Report which contained metrics and statistics from Performance Test.
  • Signed-off on projects after presenting Performance Test Summary Report and Application Performance Assessment (APA) report from TPS-APM team to project team.
  • Created, edited, and closed defects for projects on Atlassian JIRA.
  • Performance Tested Test Streams on BlueZone Mainframe (version 5. IC2 Build 1334) using CA Verify (9.0.00).
  • Used Telerik Fiddler Web Debugger (4.5.1.2) to capture JSON and XML requests for testing REST services.
  • Used Adobe Acrobat (11.0.09) to encrypt and export data from pdf files to XML.
  • Performed Smoke, Functional, Integration and Regression Testing, and used Compuware TestPartner tool for automated Regression Testing.
  • Drafted Performance Test Plan to implement Performance Testing strategy.

Environment: Windows 7, XP Professional, LINUX, CA DevTest (iTKO LISA) (8.0.1.627), CA Wily Introscope Workstation 9.5.1.0, CA Verify 9.0.00, BlueZone Mainframe (version 5. IC2 Build 1334), Telerik Fiddler Web Debugger 4.6.0.5, SmartBear soapUI 3.5, Micro Focus TestPartner (6.3.0.163), Compuware QALoad (5.5.1.195), TortoiseGit 1.7.7.0-A, Internet Explorer 11.0.9600.17843, Rally, Agile, SCRUM methodology, web services, REST, JSON, JAVA, Visual C++, AJAX, XML HTML, Atlassian JIRA (4.1# 519), Adobe Ready 11.0.09, Adobe Acrobat Standard 11.0.2014, Adobe Flash Player (10), Adobe Acrobat 8 Professional, Helios Software Solutions TextPad 7.5.1, Scooter Software Confidential Compare 4.0.7 (build 19761), MS Sharepoint, Word, Excel and Outlook.

Confidential, Greensboro, NC

QA Analyst

Responsibilities:

  • Installed production and daily build versions of software on Manager/Server Work Station (MWS), Cashier/Client Work Station (CWS) and Enhanced Dispenser Hub (EDH).
  • Restored and saved test and production images using System Recovery application.
  • Executed and edited existing test cases to suit changes in requirements.
  • Used Rational ClearQuest to enter defects.
  • Tested defects that were both customer specific and core specific.
  • Installed and configured sites with Passport software in order to perform Regression testing with daily build and production software for customers like Buypass/Concord, Chevron, Shell, ExxonMobil, ConocoPhillips, Cenex, etc...
  • Performed feature activation on MWS followed by tracing on both MWS and EDH as a part of installation process.
  • Used Query Express and MS SQL Server 2005 to run SQL queries and perform backend testing in order to fake I button on EDH.
  • Hardened MWS, CWS and EDH using Security Manager application.
  • Configured crinds, added employees, registers, items and created keys to denote each item that was added.
  • Configured networks on MWS depending on the customer that is being installed.
  • Performed forecourt installation to setup pumps to dispense fuels which also includes creating different products, assigning them to different tanks, creating different grades and assigning different dispensers to the same.
  • Configured car wash for different customers using car wash simulator.
  • Configured host simulators in order to enable credit transactions with the help of Mannatec simulator and Eclipse SDK (Java).
  • Tested cash, credit and debit transactions at both pump and store with the help of host simulators.

Environment: Windows XP, Windows Server 2003, Point of Sale (POS), Rational ClearQuest, Rational Robot, Query Express, MS SQL Server 2005, C++, Java, XML, and MS Excel 2003.

Confidential, Pasadena, CA

Certification Tester

Responsibilities:
  • Worked extensively on Track 3 - Authorizations for California and Mid-Atlantic Regions.
  • Worked in the middle ware between the region and Third Party Administrator (TPA)/Harrington Health (HH).
  • Created and tested message formats like pipe delimited, x12 278 Notifications and Acknowledgments and 997 for Authorizations.
  • Tested message formats like i44 and i36 for Accumulators.
  • Claims leverages EDI x12 837 and 835 messages.
  • Performed manual testing on UNIX OS and web service testing using soapUI and CA DevTest (iTKO LISA) 3.6.
  • Verified queues, configured logging, deployed message flows, gathered test message(s), injected message(s) and validated results.
  • Verified Remedy ticket generation with the help of Remedy User.
  • Edited existing XML Config files, Perl scripts and Remedy Service Config files to accommodate new code drops or fixes.
  • Started and stopped flows in Certification Environment using WebSphere Message Broker.
  • Performed real time testing over MQ Series.
  • Authored test cases, test scenarios and use case to test case mapping documents based on Integration Architecture Document using MS Excel.
  • Used Quality Center to enter defects.
  • Executed Perl scripts during testing in certification Environment.
  • Provided technical support for QA and Production testers during code deployment and testing on their environments.

Environment: UNIX, Windows XP, SOAP UI, CA DevTest (iTKO LISA) (3.5.8), Quality Center, Websphere Message Broker, JAVA, Remedy User, XML, Perl, Web services, MQ Series, EDI, TextPad, MS Excel, MS Word.

Confidential, Northridge, CA

Network Engineer

Responsibilities:
  • Configured Extreme 8810 switches used for NBC.
  • Carried out tests to verify if (a) Scavenger can connect to a NEXIO server in a situation where both scavenger and encoder are on different subnets, (b) Pilot manager can connect to a pilot agent in a situation where both pilot manager and pilot agent are on different subnets and (c) News Flash Preditor (NFP) Encoder can connect to a NEXIO server in a situation where both the NEXIO server and News Flash Preditor (NFP) encoder are on different subnets.
  • Carried out tests to prove that there cannot be 2 gateways connected to a PC at the same time. If done, then packets sent will be directed to house LAN through its gateway instead of going to the server. So in order to obtain communication between 2 devices, the house LAN connection in the PC must be disabled. Also the connection between the server and PC is not permanent; it gets terminated automatically.
  • Performed CPU testing on NEXIO servers 3600 and 3602.
  • Performed ethereal tests on Pilot Manager, encoder and servers like NEXIO, TXS etc...
  • Installed cards into Black Diamond Switches.
  • Installed cables that connect several servers to patch panel, KVM switches etc.… in test lab.

Confidential

Electrical Engineer

Responsibilities:
  • Collected statistical data of power consumption at Confidential Trichy.
  • Carried out a literature survey for introducing the equipment to switch OFF the power supply to a machine - Panel Processing Machine (PPM), which consumes a lot of power annually.
  • Designed, built, and installed Microprocessor based power indicator for economical operation of loads with Panel Processing Machine.
  • Wrote a microprocessor program for interfacing the equipment with the Panel Processing Machine.
  • Tested the function of the equipment.
  • Calculated and analyzed power consumption of the machine before and after installing the equipment.
  • Suggested scope for reducing the power wastage by installing the equipment.
  • Prepared documents and slides for the project.

Confidential

Communications Engineer

Responsibilities:
  • Studied the role and working of optical fibers in telecommunications industry.
  • Installed underground phone cables in a few places in the city of Namakkal and joined them using Splicer.
  • Installed cables that connect several equipment’s and machines in control room.
  • Studied the technical aspects and working of a normal telephone call.

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