PROFESSIONAL SUMMARY:

• Sixteen years of professional experience in Information Technology with extensive experience in Project Management, Software Quality Assurance Methodologies and Testing in Banking, Retail and Insurance sectors.
• Four years Project Management experience.
• Ten Years of onshore/offshore experience.
• Ten years of strong experience as Team Lead in effectively managing small to large teams
• Seven Years of experience in BI Applications.
• Five years of Data Warehouse Testing.
• Five years of Infrastructure Testing Experience.
• Experience in Data Migration testing.
• Ability to write Complex Test Plans, Test Cases, Test Scripts, Test Scenarios, Test Procedures, Test Data, Test Validation Matrix, Test Coverage Matrix and Requirement Analysis
• Has thorough understanding of QA Framework and Rational Unified Process.
• Experience in managing the execution of technical/functional/process design, construction, integration and implementation of Large / Small projects
• Organized training session and created appropriate training materials to help QA engineers with their project execution.
• Well versed with SDLC models like Waterfall, Iterative and Agile.
• Develop Testing Best Practices for TTS MPD and Stores department.
• Involved in peer review of test cases, Test Pool meetings and Impact analysis
• Created test procedures for PCRs (project change requests) and SCRs (system change requests
• Performed Risk analysis and mitigation strategies.
• Expertise in Business Functionality, Use Case Specifications, Risk Analysis, Requirements Management, Documentation, Configuration Management, Change Management and Build Verification.
• Highly motivated, detail oriented, has ability to work independently and as a part of the team with Excellent Technical, Analytical and Communication skills.

TECHNICAL SKILLS:

TOOLS: HP Quality Center 8.2, Mercury Tools 6.0/7.0/7.6 (TestDirector, WinRunner), Rational (ClearQuest), TFS, PVCS 2.8.1, QTP 8.2/10.0, TOAD 7.5.2, SQL Station 4.1, Command Center 8.1, Power Tern Enterprise 8.8.1, SQL Server Management Studio 9.0

OPERATING SYSTEMS: DOS, Linux, UNIX, Win 98/00/XP//NT

LANGUAGES:: C, C++, Java 2.0, COBOL, JCL, TSL.

DATABASE: Oracle 7, 8i, 9i, SQLServer, Sybase, DB2 and MS - Access.

INTERNET TECH: HTML, XML, Java Script, VBScript, ASP, JSP Java Beans, RMI,FTP, Perl, TCP/IP, J2EE environment

WEB SERVER: Java Web Server, BEA WebLogic, IBM WebSphere, IIS.

MIDDLEWARE: SeeBeyond, MQ Series.

PROFESSIONAL EXPERIENCE:

Confidential

QA Lead/ Sr. Analyst

Responsibilities:

• Lead and guided the testing team.
• Created test data and test scripts for various test scenarios
• Planned and executed multiple Test cycles - Functional, UAT, Data and E2E
• Resource Planning: On boarding coordinator for all the new members in QA team
• Reviewed Test scenarios and suggested corrections. SME for the QA Automation team, arrange meetings for the Automation team
• Reviewed the test cases/conditions for the stories within the team and with the clients
• Involved in the process of testing the technology involved - Extracting data from the payload file through services, Manipulating the data in DB using web service and publishing the content through API ‘s and validating the content in various channel like online and Devices.
• Performed Risk analysis and Mitigation during the test cycle
• Actively participated in grooming and planning meetings.
• Coordination effort with Dev team, Business team, Service team and QA Automation team.

Environment: Kafka, Postman 4.10.7, SQL Server 2016, GitHub 3.3.4, Swagger UI, Rancher, Jira 7.2.7, qTest 8.4.5.2 and My SQL 6.3

Confidential

QA Manager/ Lead

Responsibilities:

• Commit to, and self-organize, around a sprint goal and work with the Product Owner to analyze and decompose the Product Backlog items.
• Participate in Scrum Meetings and understand the User Stories and Estimation points based on complexity.
• Develop QA standards and methodologies to be followed for testing and develop all the necessary documents like Test Strategy, and Test Plan for every Sprint.
• Participate in Sprint Planning, Daily Scrums and Retrospectives on every stage of Sprints.
• Keeping track of the new requirements / change in requirements of the Project and plan for successive Sprints.
• Prepare High Level Scenarios and derive Test Cases and review with the SA's to ensure coverage.
• Provide daily test status to the Management, Scrum Masters and share quality upstream to product owners and other stakeholders.
• Conduct stand up meetings and User Story Acceptance Demo within the team weekly for the early acceptance of User Stories.
• Initiated and conducted weekly status staff meetings to ensure project completion.
• Involved in Due Diligence and participated in estimation and obtain management support for the time, resources and budget required to perform the testing.
• Result oriented decisive leader to maintain high quality standards to meet challenges of this fast-paced, high-turn industry.
• Proactively manage the QA budget (planning and execution), tracking actuals, and explaining variances collaborating with solution delivery teams, for the inclusion of QA in respective project (and support) plans and budgets.

Environment: Java, Mule, Java Script, SQL Server, MS-Project, MS-Word, MS-Excel, Share Point, HP ALM, Rally, SOAP UI, and Bugzilla.

Confidential

UAT QA Lead

Responsibilities:

• Planned, Discussed and provided inputs for best practices and implemented the new changes across On-Site and Off-Shore teams.
• Wrote precise Test Plans and organized multiple Test cycles and Manage Functional, End2End and UAT test phases.
• Tested in multiple versions of browsers and devices.
• Responsible for executing and tracking test cases.
• Participated in the daily standup meeting with the team.
• Owned Change Management Control, daily updates to stake holders and detailed team management.
• Planned resource allocations across functional teams, QA teams consisting On-Shore, On-Site teams and Business teams based on Functional areas.
• Created Defect Management process.
• Created ‘Test Results’ Report to track the Project status.

Environment: Java, JSP, J2EE, Java Script, HTML, AWS, Adobe CMS, Oracle, JSON, MS-Word, MS-Excel, Share Point, Scrumwise and JIRA.

Sr. QA Lead

Confidential

Responsibilities:

• Involved in gathering business requirements from BUC’s and documenting business process flows.
• Responsible for developing test plans, test cases, test conditions, test designs and test reports using Quality Center.
• Responsible for executing and tracking test cases.
• Participated in the daily standup meeting with the team.
• Performed backend testing and data integrity testing at every stage of business flow using SQL queries.
• Lead and guided the testing team.
• Extensively worked on data validation using SQL.
• Verified source and target databases.
• Validated XML using SOAP UI.
• Participated in walkthroughs with System Analysts, Business Analysts and Development teams.
• Involved in co-ordination with off shore resources, assigning work and validating deliverables.
• Coordinated with the offshore testing team regarding test case execution and defect tracking.
• Tested in multiple versions of browsers.
• Tested the mobile version of the application.
• Created Defect Management process.
• Created ‘Test Results’ Report to track the Project status.

Environment: Java, JSP, J2EE, Java Script, Fusioncharts, Oracle, JSON, MS-Word, MS-Excel, Share Point, HP Quality Center, SOAP UI and Bugzilla.

QA Manager/ Lead

Confidential

Responsibilities:

• Performed various duties like create Test Plans, conduct Test Plan reviews, Test Schedule reviews, assist in writing test cases and coordinate defect meetings.
• Involved in gathering business requirements from Business Users.
• Lead and guided the testing team.
• Created test data and test scripts for various test scenarios
• Created On-Boarding document.
• Created Test Closure report for each release.
• Performed backend testing by writing SQL queries for Data Validation.
• Worked in testing the data in the Data warehouse used for the Extracting and cleansing purposes using the ETL tool SSIS.
• Participated in walkthroughs with System analysts, Business analysts, UAT and Development teams.
• Actively participated in the functional spec review meeting.
• Actively participated in the design and code review meetings.
• Involved in co-ordination with off shore resources, assigning work and validating deliverables.

Environment: ASP .NET, SQL Server, SSRS, SSIS, MS-Word, MS-Excel, Microsoft Project, Jira, TFS and SharePoint.

Program QA Lead

Confidential, Richfield, MN

Responsibilities:

• Performed various duties like create Test Plans, conduct Test Plan reviews, Test Schedule reviews, assist in writing test cases and coordinate defect meetings.
• Suggested aggressive testing strategies based on the short deadlines and multiple products delivery schedule. Tested Deployment and assisting the development team during deployments.
• Established cross-functional relationships between various teams to collaborate on test processes and testing activities.
• Provided QA estimates for the project.
• Created end to end scenarios for Integration Testing

IT PMO QA Lead

Confidential, Eagan, MN

Responsibilities:

• Established cross-functional relationships between various teams to collaborate on test processes and testing activities.
• Perform critical analysis of requirements, to write extensive test strategy and test procedures.
• Managed all testing components for multiple systems including execution of test cases, issue tracking and resolution.
• Work collaboratively with team members throughout the organization to obtain information needed to produce deliverables and developed the Master Test Strategy/Plan.
• Integration testing of different modules.

Environment: Java, JSP, J2EE, Web Services, Oracle, SQL Server, Windows XP, MS-Visio, MS-Word, MS-Excel, Share Point, HP Quality Center, TFS, and QTP.

Infrastructure Project Manager/ Sr. QA Lead

Confidential, Bloomington, MN

Responsibilities:

• Responsible for maintaining the releases/ upgrades across all the environments.
• Coordinated the deployments across the Program.
• Prepared and reviewed the deployment plans with other teams.
• Worked with developers to identify the tasks involved in the deployments (infrastructure and functional releases).
• Coordinated inter-project dependencies with other projects.
• Created Project Plans in Microsoft Project.
• Tracked Actual time vs. Expected time for each task.
• Provided the project status to Director.
• Data Migration Testing from SQL to Oracle.
• Tested the target database after Data Migration process.
• Data Cleansing using Trillium.
• Involved in testing during the building environments (Dev, Test, Train and Prod).
• Fault Tolerance Testing.
• Created Test Strategies for Infrastructure Upgrades.
• Created QA Standards for the Confidential Testing Team.
• Trained and Guided the QA Team in QA Methodologies, and testing processes.
• Actively involved in UAT in identifying Test Scenarios and Test Cases.
• Estimated the time frames and resources needed for the projects at different phases of testing.
• Created and implemented Master Test Plan.
• Worked with BA’s to create requirements that are traceable.
• Developed and maintained Traceability Matrix.
• Coordinated with testing team to create end to end scenarios for Integration testing.
• Coordinated with other application teams for Integration Testing.
• Created Defect Management process.
• Conducted daily defects meeting during System Testing phase.
• Created ‘Test Results’ Report to track the Project status.

Environment: Java, JSP, J2EE, XML, Oracle, SQL Server, Tibco CIM, Tibco Business Works, Trillium 12.0, Windows XP, MS-Visio, MS-Word, MS-Excel, DB Visualizer, Microsoft Project, Share Point, HP Quality Center, TestDirector, and QTP.

Program QA Lead, QA Lead

Confidential, Minneapolis, MN

Responsibilities:

• Involved in complete project software development life cycle (SDLC) and Quality Assurance Life Cycle (QALC).
• Developed, presented, and implemented test plans.
• Lead and guided the testing team.
• Reported periodic project status and updates to the QA Manager.
• Coordinated between TTS (Target Technology Services) and BPC’s (Business Process Consultants).
• Developed and executed Test Cases and Test Sets using Test Director.
• Automated Test Scripts using WinRunner.
• Created Test Coverage matrix to trace the requirements.
• Performed Integration Testing of different modules.
• Validated the XML data files.
• Created Test Environment and Test Data.
• Performed Smoke Testing of applications as entrance criteria for development builds.
• Executed Test Sets and tracked the defects using Test Director.
• Tested the data extraction, transformations and data loading.
• Had done the Insert/Update changes and ran the extract, update, insert jobs
• Performed Backend testing and Data Integrity testing at every stage of business flow using SQL queries.
• Created Defect management process.
• Communicated weekly status to the Project Manager via a status report.
• Created defect reports for the daily defect meetings.
• Coordinated with the offshore development team on a daily basis regarding development progress and defect resolution progress.
• Coordinated with the offshore testing team with regard to test case execution and defect tracking.
• Organized System Testing kick off meeting to set the procedure for the testing.
• Actively attended meetings with the team and other groups to evaluate the progress and performance of the application.

Environment: Java, JSP, J2EE, XML, .NET, Oracle, DB2, SQL Server, SeeBeyond, Windows XP, PVCS Tracker, MS-Visio, MS-Word, MS-Excel, Power Tern Enterprise, Toad, Command Center, Quality Center, Test Director and Win Runner.

QA Analyst

Confidential, Atlanta, GA

Responsibilities:

• Developed Test Plan and overall Test Strategy for the programs.
• Developed Test Cases and Test Scripts for System and UAT Testing.
• Test Cases were designed based on Requirements in Test Director.
• Participated in Business Analysis, Requirement Analysis and Data Analysis.
• Generated automated test scripts using WinRunner.
• Recommended continuous process improvement, maintained QA standards and artifacts.
• Validated the data by using SQL.
• Developed Test Summary Reports and participated in GO / NO-GO meetings.
• Performed Risk Analysis based on Defect Severity and Priority
• Coordinated with Business, Providers, Project Managers and Developers.
• Used Mercury TestDirector for defect tracking.

Environment: TestDirector, WinRunner, SharePoint, WebFocus 5.2.1/5.2.3, Dashboard, Report Caster, Resource Layout painter, MRE, UNIX, DB2, Windows 2000.

System Administrator & Web Master

Confidential, NM

Responsibilities:

• Maintained heterogeneous network of approximately 70 Linux & Windows workstations and 100 users.
• Responsible for maintaining, assessing vulnerability and enhancing several major releases of a network based intrusion detection system (NIDS).
• Maintained several software packages, including Mentor Graphics, Saber, World Wide Web server and clients.
• Maintained various web servers, Apache, IIS w/Cold Fusion.
• Configured and administered Check Point Firewall.

Environment: Windows 98/2000, Linux 7.2, Apache Server, IIS, IP Chains, HTML, Flash, and Dreamweaver.

Graduate Teaching Assistant

Confidential, NM

• Data Structures and Algorithms
• Introduction to Computer Science
• Work involved assisting students in lab for programming, and grading the lab assignments and exam papers.

QA Analyst

Confidential

Responsibilities:

• Involved in testing Client-Server, AS/400 and Mainframe applications.
• Involved in analyzing the applications and development of test cases.
• Applications are tested manually and by using SQA Suite.
• Involved in testing databases and generating automated test scripts using SQA Robot.

Environment: Visual Basic, SQL Server, MS-Word, Ms-Excel, MVS, JCL, CICS, COBOL, DB2, Cobol/400, CL/400, SQA Manager, SQA Robot, SQA Admin