PROFILE SUMMARY:

• 5+ years of experience in Quality Assurance and Software testing in primarily Manual and automated testing environment. 
• Solid experience working in a Agile environment, Scrum and Kanban.
• Excellent knowledge of QA Methodologies.
• 4+ years of experience in various stages of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC) process along with a thorough understanding of the SDLC and STLC.
• Expertise in using HP Quality Center (QC) to perform activities like writing Test Plan, Test Cases, executing Test Cases.
• Very strong skills in executing Smoke Testing, Functional Testing, GUI (Graphical User Interface) Testing, Back - End Testing, Black-box Testing, System Integration Testing, Regression Testing, and UAT (User Acceptance Testing) for Web, Mobile, and Client Server applications.
• Use Selenium WebDriver to upload and run automated test scripts.
• Use Jira as a project management tool to log and track defects. Also, use Confluence as a Team Collaborating Tool.
• Expertise in using Zephyr (JIRA plugin) to create and execute test cases.
• Well acquainted with writing detailed test cases for functional and nonfunctional requirements. 
• Strong skills in writing Positive and Negative Testing test cases.
• Strong skill in back-end testing and data validation. 
• Proven ability to manage multiple tasks and deadlines.
• Strong skills in web service/API testing using Apache JMeter and Postman.
• Possess excellent communication skills in understanding and interpreting Business Requirement Specifications and Technical Requirement Specifications.
• Experience in coping with changing environments and changing requirements. Great analytic and methodical skills in solving challenging issues during project life cycle and maintaining a track record in delivering results before deadlines.
• Motivated self-starter with incredible team building, leadership, and interpersonal skills.
• Mentored and built skills in more junior members/ new hires of the QA team.

TECHNICAL SKILLS:

Testing Tools: HP Quality Center, ALM, Jira

Languages: Java, SQL, C++,XML, HTML, Visual Basic

Browsers: IE, Mozilla,FireFox, Chrome, Safari

Methodology: Waterfall, Agile, Scrum

Mobile Platform: Android, IOS, Windows,Iphone.

Operating System: MSword, Excel, Powerpoint

Data Base: Oracle, SQL, MS Access.

Bug Tracking Tools: Quality Center, Test Director, Clear Quest.

WORK EXPERIENCE:-

QA Analyst/Mobile Tester

Confidential, Chicago, IL

Responsibilities: 

• Participated in the requirements analysis and design meetings with DEVS, Business teams for review and Facilitate in requirement freezing.
• Involved in planning all the testing activities (Test planning, Test Estimation and scheduling of QA activities, Test strategy, Test Design, Requirements Traceability matrix, Review, Execution and Reports)
• Planning and execution of Installation Testing, Smoke Testing, Functional Testing, Regression Testing, Integration Testing, System Testing, Usability Testing, Compatibility Testing, Performance Testing and Security Testing,
• Performed UAT, Pre-Production and Production testing on real devices.
• Performed IOS and Android Backward compatibility testing.
• Provided regular feedback/status on development and projects to Project Manager.
• Involved in interviewing the new candidates for the project, providing training and Mentoring support on all QA activities.
• Publishing the application in production for all platforms (Android, Blackberry, IOS) using perfecto tool.
• Performed testing on Blackberry, IOS and Android. •
• Test Plan & Test Strategy Preparation. 
• Scenario Identification, Test Case Writing & Test Execution. 
• Test Data setup/preparation. 
• Prepared estimates. 
• Browser Testing on Internet Explorer, MAC Safari, Firefox and Chrome. 
• Providing resolution to queries within team and issue escalations to management 
• Ensure progress tracking and schedule adherence through thorough monitoring and arranging recurring meeting within team, onsite leads and customers. 
• Test Status Reporting on a Daily, Weekly and Monthly Basis. Also, Attending PMO calls for reporting status/issues. 
• Participated in Weekly Calls with Senior Management to provide status updates and do follow up on pending action items. 
• Mobile Testing - Perform UAT on different Mobile devices (smartphones & tablets) with iOS and Android platforms with different OS versions. 
• Creating training documents as well as training new associates. 
• Quarterly reviews and Annual Appraisals for the team. 
• Managed individual test cycles, reported bugs and worked with (LOB) Line of business and developers to resolve problems. 
• Experienced in using Quality Center as a defect tracking tool and Involved in bug review meetings. 

Environment: Java, XML, Rational Clear quest, Quality center, Perfecto, Android SDK (emulator), Mobile platforms: Android, blackberry OS and iOS.

QA Analyst

Confidential, Chicago, IL

Responsibilities:

• Participated in Sprint Planning meetings to identify the strategic features of the user stories and review the current sprint user stories.
• Participated in daily scrum meetings to address any blockers of testing and discuss the status of assigned tasks.
• Interacted closely in an Agile Environment with Developers to ensure the high levels of teamwork and quality.
• Created and executed automated software test plans, cases and scripts to uncover, identify and document software problems and their causes.
• Conducted Functionality and Regression testing during the various Sprints of the application.
• Develop, track, analyze, and communicate test-related metrics to project stakeholders.
• With the help of SQL queries, the data on the front-end application was verified against the back-end database.
• Selecting functional test cases as ready for Automation and verifying that the developer in the test had captured the requirements correctly.
• Collaborated with to offshore QA Analyst.
• Ensure the consistent execution of Regression testing methodology for company wide solutions at the offshore QA service provider, Ensuring on time release of system updates with mitigation.

Environment: HP Quality Center, Windows, SQL Server, VB Script

Software Quality Assurance Tester

Confidential, Chicago, IL

Responsibilities:-

• Actively participated with business analyst to identify differences between legacy Diamond Claim System and Claim Work Station.
• Reviewed business requirements and created Positive and Negative Test Cases to test Blaze Rule Engine for business requirements.
• Manually executed test cases and documented and managed detail Test steps for each test case with expected results and actual results for blaze rule.
• Closely worked with Development Team to analyze and resolve defects, and reported and managed defects in Test Director
• Participated in automated testing for Claim Migration using VB-script in QTP and helped improved data quality of migration process.
• Performed intensive Data Quality Validation by using SQL queries (aggregates, joins, views, and sub-queries) between source claim systems (Diamond) and CWS databases.
• Performed all phases of end-to-end testing which includes Functionality testing, GUI Testing, Regression Testing for CWS Implementation for Personal Auto and Commercial Auto.
• Attended Change Request meetings and Master Release Plans to document changes and implemented procedures to test changes.
• Participated in daily status meetings with project management for accurate update and expected timelines.

Environment: Windows 2000/XP, SQL Server 2000, VB-Script, Win Runner, QTP, Test Director, BRIOReporting Tools, XML, MS-Office