PROFESSIONAL SUMMARY:

• Over 8+ Years of Experience in Software Quality Assurance and Testing - Skills include manual, automated, regression, Integration, End to End, Backend, testing for client-server, web-based applications using Manual and Automated Testing Tools like JIRA, Selenium WebDriver, Quality Center
• Experience in Information Technology in the field of Software Quality Assurance of Web based Applications, Mobile Testing (Hybrid and Native Mobile Apps), Cloud testing, Database applications & GUI based Client Server across various platforms i.e Linux/Unix, Windows.
• Having experience in Banking, e-commerce and online shopping applications with strong Business and Functional knowledge.
• Very good understanding of QA Principles and various stages of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).
• Exposure to stages and methodologies of SDLC- Water fall, V Model and Agile methodology.
• Extensive knowledge of QA Standards methodology, QA framework, and QA process, QA Validations to ensure Quality Assurance and Control, SQA (Software Quality Assurance) Manual Testing.
• Expertise in Manual and Automated testing of applications developed on Windows Environment using HP-Mercury tool like Quality Center, Quick Test Professional.
• Extensive experience in preparing test plans test metrics, test cases, test scripts and test data based on business and functional requirements.
• Experience in developing test scripts using automated test tools for Regression, Batch and Data Driven tests.
• Having good experience in SQL, writing Complex SQL queries for Backend Testing.
• Expertise in System Testing, Regression, User Acceptance, Black box testing, Smoke testing.
• Ability to interact with customers, sales team, top management, developers and product analysts, testing team regarding project status, testing status and defect tracking.
• Experience in Planning, Tracking, Monitoring and executing Projects.
• Self-starter and team player with excellent communication and interpersonal skills along with a good aptitude for learning.
• Experienced in Web Services testing using SOAPUI tool. Validated request and response XML, SOAP and restful Web service calls.
• Identified correct GUI elements using various Selenium Locators like ID, Name, Link Text, Partial Link Text, XPath, CSS, and DOM in creating automation scripts.
• Extensive knowledge in setting up Jenkins to run daily build jobs for regression test suits using TestNG and configuration and built management tools like SVN, GIT and maven.
• Experience on various Defect Tracking tools such as Test Track, TFS, JIRA, HP Quality Center/ALM and XMS.
• SQL Server development, SSIS for developing, deploying packages, on Server from heterogeneous databases along with Migration (MSMA).
• Proficient in writing SQL queries to perform data driven tests and involved in front-end, back-end testing. Strong knowledge of RDBMS concepts. Developed SQL queries in databases to conduct DB testing.
• Well versed with defect tracking tools HP ALM and JIRA.
• Expertise in Testing and Debugging the POS installation of Agent, POS plug-ins, Loyalty Plug-Ins, Testing the POS using Plug-In tester and Agent tester tools.
• Experience in Testing the EMV Payments for Aloha, Dash, Micros, Xpient POS systems.
• Experience in Black box testing and White box testing.
• Exposure in writing Perl and UNIX shell scripts.
• Experience performing Functionality Testing, Cross Functionality Testing Graphical User Interface (GUI) Testing, Integration, Negative testing, User Acceptance (UAT), Stress Testing, ETL Data Warehousing, database testing & Regression testing on different type, size of applications.
• Experience in testing Data Analytics & User Experience testing.
• Good knowledge and work experience on DBMS & RDBMS concepts and writing SQL queries and PL SQL stored procedures.
• Hands-on troubleshooting applications within Tomcat, JBoss or WebSphere servers.
• Extensively worked on Defect Management process which includes Identifying, Analyzing, reproducing and communicating with team members in fixing and closure of defects.
• Experience with Client-server Applications Testing, Web Base Application Testing and Data base Testing.
• Experience with Effort Estimations, Task Allocation, Test Deliverables, Defect Reports, Traceability.
• Experience in testing mobile application and IVR (Interactive voice response) application, in API Testing using Post Man.
• Actively participated in the Status Review meetings and contributed important inputs for the improvement of the Software and QA Processes.
• Expertise in QA Methodologies, Quality Assurance Life Cycle (QALC), Test Strategy, Test metrics.
• Highly motivated professional with strong analytical and problem solving skills. Ability to handle multiple projects with excellent interpersonal and communication skills.

TECHNICAL SKILLS:

Operating Systems: Windows XP/ NT/2000

Methodologies: SDLC (Agile, Rad, Waterfall, Spiral, V-Model), STLC

Languages: Java, SQL

RDBMS: MS SQL Server 2008, TOAD, Oracle

Mobile Technologies: Android, IOS

Web Technologies: HTML, XML, JavaScript

Packages: MS-Office, MS-Word, and MS-Excel

Testing Tools: Selenium WebDriver, TestNG, CRM, SOAP UI, web services, Jenkins.

Bug Tracking Tools: JIRA, HP Quality Center ALM, BugZilla, Clear Quest

Performance Testing Tools: Load Runner (Web Test)Testing Types: Manual, Automated, White Box, Black Box, Modular Testing, Grey Box, System Testing, Integration, Unit, API, Regression, Test Plan, Test Cases, Matrix Preparation, API Testing, Performance Testing, Load Testing, Localization testing and Internationalization testing.

WORK EXPERIENCE:

Confidential, LLC, NY 

Sr.QA Analyst

Responsibilities:

• Involved in Functional requirement analysis, QA Analysis, designing test cases for new functionality, regression testing, and defect tracking for iphone, Transportation and webstore applications.
• Analyzed Business Requirements, Functional Specifications and User Interface Documents to develop test cases in JIRA and Quality Center.
• Worked closely with developers and business analysts to ensure that the application met the user expectations
• Escalated different issues through defect tracking System and Quality Center
• Extensively worked in resolving production issues.
• Involved in conducting the walkthroughs, meetings, ambiguity review and coordinated with entire team
• Involved in reporting the issues; attended the bug review meetings, coordinated with engineering team.
• Tested Confidential  iPhone application
• Involved in testing the mobile application using actual devices and Simulators.
• Tested the Android and ios version of the Confidential application using actual devices.
• Connected through a vpn through an intranet server and updated the built using the test fairy and test flight app and tested the mobile application in after every built.
• Linked the mobile application to the respective dev environment after testing the app and logged the defect reports in JIRA bug tracking tool.
• Setup for Quality Assurance and formed a central QA organization supporting multiple development projects on Mobile (iOS, Android) & Web platforms including REST APIs
• Maintained requirements, Traceability of Business requirements and system requirements.
• Worked with Business Analyst for requirements walkthrough for every release
• For each release, created instructional memos, test scenarios for the project.
• Defining the test strategy, test objectives, work plan and managing cross team dependencies
• Aided in generating System testing scenarios of end to end testing of applications hosted on web servers.
• Involved in creating Test automation scripts for the Confidential online web application using Selenium WebDriver.
• Managing manual testing, regression automation, Functional testing and process implementation
• Setting up of the Test Environments for Iterative Model Integration, Functional and UAT testing
• Involved in identifying the test cases that are affecting the basic and major functionality of the application in order to Smoke Test the application.
• Worked in Batch Processes in SOAP UI tool for Web Services Testing to validate request and response in JSON and XML.
• Aided in generating System testing scenarios of end to end testing of application.
• Defects were tracked, prioritized and analyzed the variation between expected and actual results.
• Created and executed SQL queries to fetch data from an SQL Server database server to validate and compare expected results with those actually obtained
• Performing BVT and Testing in multiple Environments like QA, staging, dormant and Production.
• Report and review the defects in Mercury Quality Center & Jira Defect tracking systems.
• Used Defect Management grid of Quality Center in logging and analyzing issues

Environment: Linux/Windows, JIRA, Quality Center ALM 11.52, Java, iphone, Manual Testing, Internet Explorer, Fire Fox, Safari, XML, HTML, SQL server 2008 and Access, Selenium WebDriver, Manual testing.

Confidential 

QA analyst

Responsibilities:

• Analyzed user requirements by interacting with Architect, Developers and Business Analysts.
• Created and executed test plan, test case design and test cases based on user and functional specifications.
• Specifications Creation of Test Data Requirements and Test Condition Matrix, Setting up Test Environment, Software Test execution Defect management.
• Performed functional testing, integration testing and system testing.
• Developed re-usable library of generic functions using Selenium to eliminate redundancy of code in automated scripts.
• Involved in comprehensive end-to-end testing.
• Created test scenarios for functional and regression testing.
• Used Quality Center to track and report system defects and bug fixes.
• Developed and executed SQL queries in the database by checking the data tables on the server.
• Created and executed SQL queries in sql server 2008 to check for changes made in the database.
• Updated test cases and test scripts according to changed requirements as well as using selenium Webdriver for regression testing.
• Executing test cases, ad-hoc product testing, reporting bugs and reporting tester status, writing test scripts, test automation using diverse testing tools like selenium, Quality Center.
• During the execution phase, review all the defects identified by the team to check the validity before reporting them.
• Submit the Quality Assessment Report to the team lead.

Environment: Selenium WebDriver, Quality Center, Java, XML, sqlserver, functional testing.

Confidential, NJ

QA Analyst

Responsibilities:

• Involved in testing the Three dots application online clotting application in various environments.
• Created Test Cases, Test Scripts, Test Scenarios, and defect reports.
• Prepared deliverables for the project like Functional Test Plan, Test Scripts, and End of Test Report.
• Identified defects while doing System Testing and regression testing also involved in defect tracking.
• Participated during Unit testing, and also handled System and UAT testing efficiently.
• Performed Sanity testing during code deployment after the fix to the code has been done and verification of the proper code deployment.
• Maintained Requirement Traceability Matrix (RTM) to make sure that all the requirements are covered in test cases
• Used Visual Studio Team Foundation server 2013 (TFS) to monitor work, code, build and test phases of the team.
• Updated the tasks from to-do to done in TFS as sprint progresses every day.
• Review test cases, monitor quality of the test cases and upload the test cases into MTM.
• Defect logging using MTM and retesting of defect fixes
• Generated test execution reports and uploaded validation documents in share point website for review.
• Performed Database testing using SQL queries
• Conducted Bug review meeting to discuss resolution of issues
• Understanding the requirement documents like BDD, UCD etc., involved in Test Case design-Identifying Test Scenarios & Test cases.
• Involved in functional, positive, negative, re-testing and system testing.
• Reporting and tracking of Bugs using Bugzilla, involved in preparation of Bug reports.
• Involved in daily Scrum meeting.
• Tested the application and recorded the bugs in various JIRA bug reporting tool.

Environment: Manual Testing, Selenium Webdriver, JIRA, MS Excel, MsSQL server 2008, regression testing.

Confidential

QA Analyst

Responsibilities:

• Attended review sessions to understand the Business Requirements/Functional Specifications.
• Creating test plan, conducting ambiguity review sessions, writing test cases, executing test cases and testing objectives.
• Worked on Functional, Regression, Smoke Testing, cross-browser compatibility testing, User acceptance and Ad hoc testing.
• Established Traceability between the Requirements and the Tests in Traceability Matrix using in Quality Centre.
• Tested on different devices ( IPad, IPhone, Android devices) using Device Connect.
• Designed Test cases using Selenium Web driver and TestNG.
• Enhancing Selenium Test cases for Cross browser testing.
• Involved in Regression testing using Selenium.
• Participated in walkthrough and defect report meetings periodically .
• Involved in end-to-end testing and test the application in multiple environments.
• Verified Data by running SQL queries in the Data Base (SQL server 2008).
• Performed testing on different devices.
• Defect identification/tracking/reporting and retesting bug fixes and following up on issues till production install and post production.
• Involved in stand up meetings and reviews.

Environment: HP ALM Quality Center, XML, IOS and Android, Selenium WebDriver, Eclipse, TestNG, SQL.