SUMMARY

• 10+ years of diverse experience in Information Technology with on software testing, including web, & Client/Server applications.
• Experience in working for Start - up, small, mid and large sized organizations.
• Have knowledge on POS.
• Good understanding and working experience in working with Agile/Scrum, Waterfall and FDD models.
• Good Experience & expose in working all the phases of SDLC, STLS, Defect Life Cycle, static & dynamic testing & test methodologies.
• Hands on proficiency in developing Test Strategy, Test Plan/approach.
• Good Experience in feasibility study, ROI, Test Estimation, Test Planning, & People Management.
• Good experience in setting Test Environment/Bed & Writing, identifying, Reviewing & Executing test cases/scripts/scenarios, based on business requirements & technical specifications for all QA phases & UAT.
• Good Confidential Defect Finding, Defect Reporting, Implementing Defect Prevention techniques, Root Cause Analysis (RCA), Defect Trend and Management, conducting defect triage meeting.
• Acted as defect liaison between Biz, Dev, BA & QA team.
• Knowledge of standard web applications, back-end, and rich-web technologies including but not limited to: JavaScript, CSS, HTML.
• Involved in various stages of Business Analysis including requirements gatherings, reviews, presenting the product to the end users, and technical responses to RFI/RFP.
• Involved in Metrics collection, Analyzing Metrics and Quality Trend, QA Process Improvements, Project Closure Meetings, Creating Knowledge Map/artifacts.
• Good in collating, analyzing the quality related data, results, artifacts & predicting the trends, quality risks & project risks, solutions & mitigation plan.
• Extensive experience in on-site and offshore work model, Responsible for driving multiple QA projects across offshore and on-site Confidential recent clients.
• Experience in Leading QA team size of from 6 - 15 members
• Participated in Requirements and Architectural Design reviews with Business and Development team.
• Experience in analyzing Business requirements, use case and design specification documents and developing Test Plans, Test scripts and Test Cases for both functional and automated testing.
• Extensive working experience in functional testing, integration testing, user acceptance testing, database testing, system integration testing, web services, XML and end to end testing
• Good experience in attending and scheduling defect review meetings and coordinating with business users.
• Experience using QTP, Quality Center, Rational Clear Quest and Test Director.
• I have experience working with Wireline/Wireless/Uverse accounts, Unbilled Usage, Payments, Adjustments, A\R, Rating\Posting\Billing, etc.
• I have knowledge on pharma and health insurance (Individual, Medicare, Medicaid and PBM)
• Extensively tested .NET, Java and Oracle based applications on Windows and UNIX platforms.

TECHNICAL EXPERTISE

Testing Tools: QTP 9.1/9.2, Test Partner, Win Runner 7.6, Load Runner 8.1/8.1

Defect Tracking Tools: Quality Center, Track Record Test Director,, IBM Rational Test Manager, Bugzilla

Languages: C, C++, Java, SQL, Visual Basic

Web Technologies: MS FrontPage, HTML, XML, JSP, Java Script

Scripting Languages: Shell Script, VB Script and Java Script.

Microsoft Technologies: MS-Office, MS-Excel, MS-PowerPoint, MS-Visio

Database: MS- Access, SQL server 2000, Oracle 9i.

Operating Systems: MS-DOS, Windows 95/98/NT/XP, UNIX

PROFESSIONAL EXPERIENCE

Confidential,

Test Lead/Test Architect/Defect Tracking Manager

Environment : JAVA, Oracle, JDBC, Different APIs, Quality Center ALM, TLG CSM, Cassandra, OpsCenter, ETQC API Web tool, Global WebLogin/MY PRISM (version controller),XML Spy, Unix and MS-Excel

Roles and Responsibilities

• Analyzed the Business Requirement Document (BRD)and Functional Specification documents (FSD) to prepare Test Cases based on the Test Plan and Use Cases and attended Reviews meetings to better understand the applications
• Participated in Walkthroughs with Team lead, System Analyst, HCD Designer, Project Coordinator and the Development team to discusses the outstanding defects and scope change requests
• Analyzed test data and Conducted Database or Data driven testing under certain business rules for data population in DB
• Attended triage meetings to understand and consider the scope changes for the release during the test execution phase
• Written and executed test cases in HP Quality Center for the release
• Performed Smoke, Functional, GUI/design, Block Box, End to End, Navigational and Regression tests during the execution phase
• Uploaded and executed the Functional Test cases into HP Quality Center.
• Extensive involvement in performing Data Driven test using parameterization technology.
• Involved in writing the Project test plans for this test effort by using the Confidential &T template and attempted in collecting the team meeting minutes.
• As a senior team member, Participated in creating the LOEs’ for this test effort
• Written and executed SQL queries to access the TLG database as a part of data driven test.
• Performed JUnit framework testing and created Traceability matrices
• Suggested/Created application scope Changes in this release
• Application level Regression, End to End and System tests were conducted after some windows patches were implementation
• Worked very closely with the Development team to analyze the application Confidential the backend level and to describe the defects.
• Trained and assisted new team members on data analysis using the API tools.

Confidential, Plano, TX

Sr. Quality Analyst

Responsibilities:

• Performed GUI testing, Functional testing, Integration testing, Regression testing, Ad -hoc testing, Negative testing, End to End testing, User Acceptance testing on multiple projects like, Homeward, EPI.
• Executed Test cases in ALM and Logged defects in MKS and referencing them to ALM.
• Manually created Properties for Homeward, Property creation was automated in EPI by running the jobs and retested them for accuracy of task generation, fields creation, data feed, messaging etc.
• Properties were created and retested using XML files.
• Analyzed Business and System Requirements and interacted with users and developers.
• Involved in writing test plans and test cases based on requirements. Executed test cases to cover end-to-end functionality.
• Managed individual test cycles, reported bugs and worked with Business Analysts and Developers to resolve issues.
• Regression testing performed after every error fixes and system modification to assure the quality of software.
• Performed manual tests to conduct functional and regression tests on the application using ALM (QC) / HP QC
• Involved working with SOAP UI for Vendor Integration.
• Used online bug tracking system for defect management MKS
• Involved in testing database (back-end testing) using SQL.

Environment: ALM, MKS, Java, Could Fusion, Oracle, SQL Server, and XML, SOAP UI.

Confidential, Fayetteville, AR

Sr QA Analyst 

Responsibilities:

• Analyzed the Business and System Requirements of the Application.
• Developed System test plan and test cases.
• Interacting with the QA team to design test cases from the detailed use cases and the functional specs using Quality Centre.
• Prepared Test Plan, Effort Estimation and Regression Checklist.
• Generated traceability matrices to ensure that all the requirements are covered by the test cases.
• Performed negative and positive testing.
• Involved in various testing cycles like Unit Testing, Integration Testing, Regression Testing and User Acceptance Testing.
• Extensive experience in Functional, Negative, Regression, System integration (SIT), Acceptance (UAT), Load/Performance, Security, Browser Compatibility, and Performance testing.
• Performed WCF Testing using WCF Test Client.
• Manually tested the applications functions before automation.
• Developed automated test scripts from manual test cases for Regression testing based on the requirement documents using Quick Test Professional.
• Enhanced tests by inserting checkpoints, parameters, output values, used regular expressions
• Led the design, coordination and execution of User Acceptance Testing (UAT) with QA, BA and selected business users.
• Used Quality Centre to track defects.
• Responsible for tracking and closing defects using Quality Center during SIT/UAT
• Coordinated with the offshore team to get the status on daily basis
• Conducted weekly triage meetings with Development Lead, Project Manager and client’s Project Lead.
• Provided Technical Support with troubleshooting information as discovered by QA group
• Test XML by using QTP.
• Performed backend testing to ensure the authentic retrieval of the data from the database.
• Did Web Testing using multiple browsers.
• CO-Coordinated with developers discussed issues to take timely action.
• Generated weekly Status Reports to the Team manager and participated in weekly status meeting with team members, manager, business analysts and technical team.
• Participated in project review meetings.
• Tested Web Services using SOAPUI

Environment: QTP, Bugzilla, Quality Centre, Toad, Java, .Net, TFS, WCF, Oracle, SQL/PL SQL, Web Sphere.

Confidential, Plano, TX

SQL QA Analyst

Responsibilities:

• Analyzed, identified and documented required systems and functional testing efforts for all test scenarios.
• Prepared Test plan, Master Test Strategy and conducted walkthroughs.
• Analyzed business requirements, and suggested change requests if necessary.
• Walked through test plans and test cases.
• Involved in running the UNIX jobs and verified the logs as per the results.
• Generated and maintained SQL scripts for database testing.
• Performed Functional Testing, Validation Testing, Regression Testing
• Performed all phases of end-to-end testing, which includes Functional, Regression, GUI, System and Smoke testing of the application and its interfaces Client-Server Utilities.
• Performed Backend Testing by writing SQL statements to review the returned data to ensure that the correct data was retrieved.
• Conducted Integration, System, Functional, GUI, Regression, Smoke, Database Integrity, User-Acceptance (UAT) and Performance testing.
• Involved in Testing GUI to test System Test, Regression test, UAT.
• Set-Up and executed test scenarios for the Regression testing as and when new builds were rolled-in by using Mercury QTP.
• Conducted the peer review walkthroughs on the test cases.
• Reported defects and discussed details with the QA Lead and Developers.
• Developed scenarios for regression/functional testing, which covers more than 90% of the critical scenarios for the application.
• Traceability Matrix was used to trace business requirements to QA test scripts and test results.
• Analyzed test logs, test results and maintained defects, issues database.
• Prepared test status reports during test execution process and discussed the same with the management.
• Participated in weekly meetings and walkthroughs with the management team.

Environment: QTP, Quality Center9.0, SQL, Oracle9i/10g, Windows XP, Informatica, Unix, Toad 9.0, TIBCO, Microsoft suite.

Confidential, Portland, OR

QA Analyst

Responsibilities:

• Worked on manual testing and supporting automation testing team using Quality Center.
• Analyzed, identified and documented required systems and functional testing efforts for all test scenarios.
• Have worked on HSA, HRA and MSA accounts.
• Assisted in the preparation of test plans based on test requirements which included all test items and test cases.
• Analyzed business requirements, and suggested change requests if necessary.
• Changed board requests related to the applications that were subject for validation.
• Walked through test plans and test cases.
• Generated and maintained SQL scripts for database testing.
• Performed functional/regression testing and integration testing, black box, system testing and user acceptance testing.
• Developed scenarios for regression/functional testing, which covers more than 90% of the critical scenarios for the application.
• Documented all the regression tests results and compared Confidential every new build. Analyzed and presented results.

Environment: IIS, VB, .Net, ASP, ASP.Net, XSL, XML, AS/400, MS SQL, Fire Fox, IE, Safari, Netscape, Windows XP and Test Director.