PROFESSIONAL SUMMARY:

• Over 10 years of experience as a Quality Assurance Analyst in the IT field, includes diversified experience in Manual and Automated testing of GUI, Web and client/server applications.
• Extensive experience with SDLC, Waterfall, Agile processes, end user collaboration, defect management, offshore management, managing multiple assignments and delivering quality end user products.
• Experienced in database testing in Oracle, Microsoft SQL Server and Tera data Databases including designing and validating test data and validating jobs.
• Experienced with Agile tools Jira and Confluence. Experienced with Office 365 tools.
• Strong Experience in developing, executing and maintaining Test Plans, Test Cases and Scripts using requirements and design documents.
• Extensively used defect - tracking Tools like ALM, Bugzilla and JIRA.
• Experience in coordinating with implementation teams in managing defects.
• Experience in developing automation scripts using QTP/UFT.
• Ability to understand the customers’ point of view, a strong desire for quality, attention to detail and an ability to communicate with both technical and non-technical teams.
• Experience with working and coordinating with off-shore teams.
• Expert in Black box testing, Integration Testing, System Testing (Functional and Regression), Performance testing and User Acceptance Testing.
• Experienced on UNIX, Linux and Windows environments.
• Worked independently and in the team environments with high self-motivation.
• Excellent written and verbal communication skills including the ability to discuss issues and concepts with technical and business personnel.

Technical Skills:

Testing Tools: Quality Center 10.0, Quality Center 11.0, ALM 12, QTP 10.0, QTP 11.0, Bugzilla, JIRA and Confluence

Languages: SQL, PL/SQL, VB Script, Java-script, HTML, Unix Shell Scripting, TCL (Tool Command Language)

Operating systems: Windows 95/98/NT/2000/XP/7, UNIX, Linux

Database: SQL Server 7.0/2000/2008 , Oracle 8.x/9i/10g/11i/12c, MS-Access, Teradata

Other Tools: MS-Word, MS-Excel, MS-Outlook2010, Serena, PS Pad, Snag It, SVN, SharePoint, Toad, Oracle SQL Developer, SQL Development Studio, Teradata SQL Developer

PROFESSIONAL EXPERIENCE

Confidential,

Sr. Testing Analyst

Responsibilities:

• Worked as a Test lead for several A3 projects and successfully completed following projects Com Phase 2, Available to Sell, Backstage Pricing feed and Backstage Data collects.
• Projects were based on Agile process so followed all Agile rules. Well-coordinated with BA, DEV and Project Manager to complete Sprints on time. Attended sprint calls and discussed issues and risks ahead.
• Attended Iteration planning meetings and actively participated in providing Story points.
• Organized all test documents in Confluence by creating required pages.
• Created Test Plans and designed Test scenarios based on the Stories planned for the iteration.
• Provided Test estimates, resource estimates, test data requirements, test environments availability and risk analysis in the beginning of the project.
• Co-ordinated with Testing team and made sure test case writing tasks and test execution tasks completed on time. Conducted demos and trained the peers on functionality.
• Conducted Test case review meetings with business analysts and made sure all the requirements were covered.
• Developed Test Cases based on the Functional requirements provided.
• Created tickets to DBAs to set up test data in the test environments from production.
• Performed Smoke, Functional, Integration and Regression Testing and raised several SEV1 defects.
• Performed integrated and end to end test scenarios with other teams.
• Arranged ‘Showcase’ meetings with Product Managers and made sure all the stories were closed.
• Signoff the release when all the tests were executed and all the critical defects were closed.
• Conducted Production Deployment tasks including creating test activity time line for all the Production deploys and managing the conference calls.
• Created the Test data to test in Production and share with the group.
• Developed SQL queries to test data in Oracle and Tera data databases.
• Helped Business to perform their UAT testing by providing test data and answering questions.
• Actively participated in the Retrospective meetings at the end of each project and provided suggestions.
• Researched the Production issues raised by Customer support team, and provided feedback and workaround for the users to continue their work.

Environment: Confluence, Jira, ALM, SQL developer for Oracle, SQL Development studio, Teradata SQL Assistant, DataStage, SSIS, Tibco, Mainframe, Microsoft Office 365, Beyond Compare 3.0, Snag It

Confidential

• Worked with all interface application teams to develop integration test cases to support their releases.
• Involved in QA activities of all of the Confidential monthly releases.
• Lead Confidential 5.2.3 and 5.2.4 releases.
• Participated in Functional review meetings with QA, Development and BA teams
• Developed Test Cases based on the Functional requirements provided.
• Managed ALM by organizing the test cases. Created releases in the Test lab and made sure they were assigned to appropriate resources.
• Conducted Test case review meetings with business analysts and made sure all the requirements were covered.
• Raised and escalated defects using Jira tool based on the defect severity as needed. Created JIRA dashboards for every release and made sure they were updated correctly.
• Setup accurate test data to execute test cases
• Performed Smoke, Functional, Integration and Regression Testing and raised several SEV1 defects.
• Responsible for signing off the release before deploys into the Production.
• Created post production test activity time line.
• Performed smoke tests and regression tests using UFT scripts.
• Actively participated and contribute to all TA forum meetings
• Written SQL queries to test data in Oracle as well SQL server databases.
• Conducted demos and trained the peers.
• Responsible for assigning test cases to Zone team in Sri Lanka.
• Reviewed defects in flash meetings with development team.
• Was in the production support rotation for QA team. Replicated the defects and provided work arounds.
• Worked with Business team to escalate UAT defects to Development team.

Environment: ALM, Jira, SQL developer for Oracle, SQL Development studio, Snag It

Confidential

• Mainly participated in the Confidential 3.5 release. Worked on the Attributes- Confidential project. Gathered requirements, conducted test case review meetings with BAs. Performed functional testing and made sure all the issues were resolved. Performed Data validation, to make sure EDW data is being correctly populated on Confidential UI.
• Responsible for testing new functionality ‘Opportunity Calculations’. Worked with business team in New York and BA/DEV in Canada. Created complex excel formulas to perform data validation. Developed all the functional test cases and uploaded to ALM. Generated several test proofs that shows the calculations and test results.
• Attended daily flash meetings and provided the feedback when necessary.
• Written SQL queries to test data in SQL server database
• Worked with all interface application teams to develop integration test cases.
• Raised and escalated defects using Jira tool based on the defect severity as needed.

Environment: ALM, Jira, SQL developer for Oracle, SQL Development studio, Snag It

Confidential, Atlanta, GA

Sr. QA Analyst

Responsibilities:

• Lead QA activities for Confidential .com dealer web site.
• Developed automation scripts using in house built in APIs in Selenium to test Dealer web site
• Developed Test Plans, and Test Cases based on the requirements. Raised and escalated defects using Quality Center tool based on the defect severity as needed.
• Executed automation scripts to perform functional test cases.
• Performed Sanity, Smoke, Functional, Integration and Regression Testing and raised several SEV1 defects.
• Responsible for signing off the release before deploys into the Production.
• Participated in FRS and Defect Review meetings with upper management.
• Used SQL Developer for Oracle database validation involving integration testing by writing SQL queries.
• Generated Daily status reports.
• Followed all agile procedures. Attended sprint calls and reported the testing status.
• Conducted Test Plan reviews with Development and QA teams.
• Conducted Test case reviews with Business Analysts.

Environment: Selenium with in house built APIs, Cucumber, Java, Quality Center 11.0, SQL Developer, Snag It, Agile

Confidential, Alpharetta, GA

Sr. QA Engineer

Responsibilities:

• Developed Test Plans, and Test Cases based on the FRS provided. Raised and escalated defects using Quality Center tool based on the defect severity as needed.
• Executed Job runs and performed file comparisons between Pre-migration files with Post-migration files using Win Merge tool.
• Used XML Pad for analyzing the xml content based on the requirement specification documents.
• Generated client order files in XML format from WSDL files based on the requirements.
• Performed Web services testing (both Back and Front end) using SOAPUI tool.
• Performed Flat file testing to emulate customer input and product application output.
• Performed Batch Testing and verified the results are processing correctly.
• Analyzed any discrepancies to determine appropriate account setup & accurate test data
• Performed Sanity, Smoke, Functional, Integration and Regression Testing and raised several SEV1 defects.
• Responsible for signing off the release before deploys into the Production.
• Participated in FRS and Defect Review meetings with upper management.
• Used TOAD for database validation involving integration testing by writing SQL queries.
• Generated Weekly status reports and acceptance/exit criteria sign off reports.
• Followed all agile procedures. Attended sprint calls and reported the testing status.
• Attended monthly Agile Retrospective meetings, and provided the update on what went well and what went wrong.
• Conducted Test Plan reviews with business team and made sure all the requirements were covered.
• Conducted demos and trained the peers.
• Responsible for sending the ‘Defects Report’ to all teams including BA, DEV and QC team.

Environment: Quality Center 11.0, Toad 6.3, SharePoint, Snag It, SVN Version Control, XML Pad, Win Merge, Agile  

Confidential, Alpharetta, GA

UAT Coordinator/Test Lead

Responsibilities:

• Responsible for testing Confidential applications including Web, Java, Siebel and Flash technologies in both pre and post production environments.
• SME for Insurance Solutions, Resident Screening and Employment Screening. As a SME, responsible for creating pre & post production testing assignments for the team and responsible for signing off UAT testing.
• Developed automation scripts for Resident Screening, Insurance Solutions and Employment Screening using QTP tool and performed Regression Testing.
• Used both descriptive and object repository methods to develop QTP scripts.
• Created automation frame work by integrating Quality Center with QTP.
• Built test run suites by creating the scripted components via Business Process Testing (BPT) in Quality Center.
• Given demos on the developed scripts and trained other team members how to use them.
• Trained new/Jr. QA analysts on both manual and automation testing.
• Responsible for attending weekly meetings with stake holders and find out the information about the upcoming releases.
• Attended defect review meetings and escalated logged defects to the business and DEV teams.
• Developed and maintained test plans and test cases based on the functional requirements.
• As an UAT lead responsible for creating Test Plan documents and do the test plan reviews with the team and stake holders.
• Responsible for sending the release notes to all the teams which impacts from the releases.
• Wrote test instructions for the defects and new functionalities for the assigned releases.
• Performed Functional, Sanity, Regression and End to End Testing.
• Performed after hours testing including disaster recovery testing, network change testing, and critical regression testing in the Production environment.
• Logged defects and enhancements using HQ tool (internal defect tracking tool).
• Attended demos and trained the team about new changes, and helped them to write test instructions.
• Helped replicating the issues and enhancements found by other team members.
• Created test data to test different scenarios in both UAT and Production environments.
• Worked with SCRUM team and involved in testing Iterations and Hot fixes.
• Worked closely with the Customer Support people and escalated the issues they raised to the Development team.
• Used SVN Version Control tool in order to backup the QTP scripts and Function Libraries.

Environment: HQ (Internal Tool designed to manage Test Cases, Defects and Reports), QTP 10.0, QTP 11.0, Quality Center 10.0, Bugzilla, JIRA, SharePoint, Snag It, SVN Version Control

Confidential, Alpharetta, GA

Application Developer

Responsibilities:

• Involved in UAT phase and worked actively with Clients.
• Worked on fixing the defects coming from the users.
• Involved in developing Change Controls and enhancements.
• Validated data in Oracle database after inserting/updating/deleting data through front end.
• Tracked, Detected and Reported bugs using Quality Center.
• Verified the customer account information in Mainframe after creating the credit application in APPLY.
• Tested Web based applications using XML tester.
• Discussed the defects and their solutions with Business Analysts.
• Analyzed and recreated the defects reported by the users.
• Fixed the defects in TCL (Tool Command Language) scripts in the UNIX environment.
• Performed Unit testing and Integration testing.
• Co-ordinated with DBAs to promote fixed code to SIT and UAT environments.
• Co-ordinated with Business Analysts to understand and analyze the business requirements for the Change requests.
• Worked with Client to translate English text on the GUI screens to Dutch
• Coordinated/communicated with the users in order to understand and solve the issues or defects raised in Production.

Environment: Delphi, UNIX, TCL, CICS, DB2, Oracle, Test Director 7.6, Quality Center 9.0, Serena Source control tool, SQL Explorer.