OBJECTIVES:

Accomplished QA Lead with 11 years of experience in multiple industries, Masters in Management and Masters in Diploma in Computers. An enthusiastic, goal oriented, flexible, self - motivated individual with exceptional interpersonal and analytical skills, seeking a challenging position with growth opportunities as a Quality Analyst Lead.

CAREER SUMMARY:

• Professional QA Lead with an outstanding track record of 11 years’ experience in Quality Assurance Testing, Knowledge of business processes and work flow in BOA - US Trust, Morgan Stanley, Citi Group and Health Solutions. Hands on expertise in requirement change management and Business rules identification including developing the data mapping and data dictionaries with conceptual understanding of various databases, technologies, data modeling and databases.
• Proficiency in creating use cases, use case analysis, Use case diagram, Sequence Diagrams, Activity Diagrams, etc. using UML modeling tools such as MS Visio and rational rose.
• Experience at software testing, developing Test Plans, Test Cases, Test Data sets, analyzing the test results and defect management for functional, integration, regression, disaster recovery & UAT testing.
• Experience in implementing issue resolution, defect management process with process improvements.
• Effectively contributed at all stages of Software Development Life Cycle (SDLC), Project management Life Cycle (PLC) and have gained extensive knowledge on software development methodologies like Agile, Scrum and Waterfall
• As a QA Lead has extensive experience in manual and automation testing using tools HP ALM, QTP and TOSCA.
• Good knowledge in creating the manual and automated test cases to perform the Regression, Integration, System, UAT, database, API, E2E and volume testing.
• Expertise in writing Test Scenarios, Test Cases and Test Scripts
• Expertise and experience in performing different kinds of testing like functionality testing, GUI testing, Integration testing, backend testing, performance testing, regression testing and bug tracking system on both Windows and UNIX environments.
• Tested Soap Webservices, and HTTP based on services using Soap-UI Pro version.
• Experience in testing Java/J2EE, JavaScript, ASP.Net, XML, UNIX, Linux, and VB Script applications related to various domains. Extensive use of SQL queries to perform Back-end and Data Integrity testing expertise in writing and executing SQL queries.
• Developed Automated QA Methodology using HP AML and customized functions which facilitate the generation of accurate and robust Test Scripts for functional and regression testing
• Expertise in interaction with users, programming team and network team to ensure quality of the product.
• Excellent understanding of documentation in environment. Good team player with flexibility to handle multiple tasks and multiple client integration projects.

TECHNICAL EXPERTISE:

TESTING TOOLS: QuickTest Pro 11, TOSCA, and HP ALM (QC)

SOFTWARE: MS Office 2013, Visual Studio 2013, SharePoint, CICS (Command level), IBM Data Studio.

LANGUAGES: COBOL, VS COBOL-II, JCL, .NET, VB Script, Java, J2EE and SQL MARKUP LANGUAGES XML HTML, DHTML,

Methodologies: Agile, Scrum, RUP and Waterfall.

DATABASE: Toad for DB2/ MS SQL Server, Oracle, Teradata and MS-Access

PROFESSIONAL EXPERIENCE:

Confidential, NJ

Senior Test Lead

• Analyzing requirement and design specifications for Test Plan, Test Case development and RTM preparations by utilizing the Agile test methodology. Performing Test Cases, Test Plan walkthrough for all stakeholders. Attending Business reviews and Functional Walkthroughs and also, executing the new functionality test cases in UAT environment before Business use and reporting the issues for all monthly and major releases of USTrust.
• Actively participating in Kick-off meetings, Daily Agile/Scrum calls, Sprint planning, Sprint retrospection, Sprint Demo’s to provide the QA updates to management and business.
• Prioritizing the execution process and assign the tester responsibilities and establish completion targets and monitor process also responsible for coordinating client expectations to the Onsite and Offshore teams and mentor offshore team to provide best testing solution for client needs and responsibilities includes for providing the training and guidance to the team for all requirements.
• Providing assurance coverage to the UST clients. Improving Cost efficiency and achieve high agility to handle changing customer needs. Streamline the processes with the help of consolidation. Implement proven Best practices & Lessons Learnt also involving in process dependent system and ensure Knowledge retention to reduce complexity, redundancies, and coordination efforts. Interfacing Business units, Development teams and senior management on daily basis.
• Responsible to generate the daily and weekly Status Reports and send out to all stakeholders and Tracking the execution from ALM for all Releases and involving in performance of analysis and evaluation of various factors like high level problems and data factors, env related issues for new functionality and escalate as needed.
• As a defect coordinator, conducting daily defect meetings and participated in Triage meetings with development team to review all defects and queries. Developed Defect Matrix to validate applications performance and Defect density for IST and UAT defects. Retested the defects and impacted flow. Documenting necessary steps in the testing process for Business use and future releases.
• Preparing Test Matrix, Defect Matrix to validate the application performance. Creating test strategy with deliverables and mile stones for management and also documenting troubles in the form of a Defects and review with Application Lifecycle Management (ALM), using ALM for Test Planning, Test Designing, Test Analysis, Test Execution and Defect Tracking. Uploaded all requirements into Requirement tab and mapped the test cases to ensure the test coverage. Preparing the Root cause analysis report for all UAT & Prod defects and generating the Test Summary Reports. Preparing Dashboard Reports for management.
• Identifying the major functionality test cases from each release and enhancing, maintaining regression test cases as a part of Master Regression Suit and accessing the risk and implemented corrective action to keep the testing effort on track and also diagnose the problem to help with root cause analysis and establishing repeatable results. Analysis and providing resolution for production issues on daily basis.
• Opening the Banking Accounts for the products of MMA, Checking, Savings, CD, IRA with fixed income markets as required and performing quantitative analysis for fixed income, interest rate such as a bond, money market instrument and preferred stocks including the validation of the Banking Reports of A/C Associate, WIP Level and NIGO Reports leveraged the COGNOS Platform based on the various reason codes from UST BST Front Office users for every release.
• Providing the additional support for users by validating UAT environment application readiness and including the interface applications for Business use and road shows and retesting production defects including adhoc retests as requested by the process manager and report on the results every day.

Environment: .NET Framework 4.5.2, Angler 1.3.2, Bootstap, HTML 5, MLIF V4, JQuery 1.9, Java 1.7, Weblogic 12C, DB2, SQL, QTP, TOSCA, MS Office 2013, IE11, Adobe Acobat Pro, PowerPoint, Microsoft Excel, SharePoint, UNIX, UI of AOP, Trust Express, SID Gifting Portal and MLTC.COGNOS Business Intelligence, Analytics and ETL. HP ALM and Interface apps.

Confidential, NY

Senior QA Lead

• Review and analyze the SRS/BRD, MDD for the functional changes and approve for QA execution and development of Test Plans, Test Scope documents for SRS, CRs and MDD and for every release also creating robust and reliable functional Test Cases, Test Scenarios based on requirements and use cases for deployment during standard testing phases.
• Writing Test Scenarios for unit testing and validate the test results and Interfacing Business units, Development teams and QA management also responsible to generate the daily Status Reports and send out to all stakeholders. Tracking the execution from Quality Center and update in SharePoint to calculate the project’s RAG status to create and update Test Matrix.
• As a defect coordinator, held Daily Defect Meetings with development team to review all defects and queries, also participating in Defect meetings. Responsibilities also includes to perform the analysis and evaluation of various factors like high level problems and data factors for new functionality.
• Reviewing the deliverables before passing them to the Business and Management. Executing the test cases for System Testing, Functional, Regression, Smoke Testing, E2E. Evaluated Business requirements and defects density for new functionality of the application with Key Performance Indicator (KPI) and also compared the IST, UAT defect's matrix.
• Transactions performed through Money Movement for Transfers, Trading the Securities. Also performed Modifications for existing stock orders and transfers to different transaction types that are Internal Transfers, Checks and Savings and also scheduling the Trading options for Securities and Money Movements.
• Documenting troubles in the form of a Defects and review with Quality Center also used Quality Center for Test Planning, Test Designing, Test Analysis, Test Execution and Defect Tracking. Uploaded all requirements into Requirement tab and mapped the test cases to ensure the test coverage.
• Executing regression test cases using with Quick Test Pro (QTP) and maintains automated test scripts. Also ensures consistency with the manual scripts.
• Preparation of Test Completion Reports and Sign off documents upon completion of each releases execution and collecting the approvals from all stakeholders. Documenting all supporting documents and approvals for every release and uploading into Documentum for audit purpose.

Environment: JAVA, XML and Web Spear server tool, Business Process Execution Language (BPEL), SOAP UI, Documentum, OnDemand, eFAX, KoFAX, Branch Transfer Portal (BTP), VB Script, Quick Test Pro 11.00,.Net, Mainframes, MVS,JCL, CICS, TSO/ISPF, DB2, SQL, MS Office, Visio, PowerPoint, Microsoft Excel, SharePoint, Windows7/2000/NT, UNIX,CITRIX Presentation server, UI of BWF, Money Movement, Team Registry - Dynamic JPN, Report Portal, Service Portal, MS3D,Google Chrome Frame and HP QC.

Confidential, NJ

QA Lead.

• Involved in development of Test plans for every release Project Tracking Systems (PTS) and written Use Cases, Test Scenarios and Test Cases on Requirement Documents and also developed Traceability Matrix to ensure requirement coverage.
• Interfaced Business units, Development teams and QA management for the new requirements, production issues and defects.
• Wrote SQL queries for Data mining and Data Migration in Production and QA environments for all new functionality and regression testing.
• Developed UAT Frame work and Test plans based on IST test results and prioritized execution process and assign the tester responsibilities and establish completion targets and monitor process. Responsibilities also includes to perform analysis and evaluation of various factors like high level problems and data factors for new functionality. Conducted daily reviews for testing process. Managed the assigned testing efforts, prepared status reports. Created and updated Test Matrix.
• Developed Defect Matrix to validate applications performance and Defect density and reviewed the deliverables before passing them to the Business.
• Ran the Jobs in JCL and verified the results created by the jobs. Modified JCL as well as macros to facilitate testing and validated Adjustments claims expected results in Mainframe files and also created data set files for File Upload Process in Mainframes file master.
• Reporting and tracking the defects in ClearQuest. Used V-Model, Water fall for IST, UAT and Certification cycles.
• Coordinated with the Development Teams and Business Users on Defect Analysis and Identified Regression test cases also provided training to other members of the team. Also a Defect coordinator for the team.

Environment: VB Script, Mainframes, MVS JCL,CICS,TSO/ISPF, DB2, SQL,TERADATA, MS Office, Visio, PowerPoint, eSD, POS, MH Adjustments front end, MH Research, Microsoft Excel, Windows 2000/NT,CITRIX Presentation server and IBM Rational ClearQuest.

Confidential, NY

QA Analyst

• Developed Test plan and Test cases by analyzing the Business Requirements and prepared Test Data Specifications and Developed Traceability Matrix and Test Matrix.
• Identified the Regression test cases. Determine the critical functionality of the application and performed account opening with Liability Checking, Saving, Money Market account, Credit (Loan Products), Brokerage and CPB products in various Fimps. Funding provided for Brokerage accounts and reviewed transactions in CWS and Citismart.
• POS (Point Of Sale) opened accounts with Real time Credit Bureau data.
• Data Mining, Data Migration for all the FIMPs and segregate the data for test cases. for account opening with credit risk products with higher the rate of interest. Credit risks are calculated based on the borrowers' overall ability to repay. Also performed account opening with ZBA accounts.
• Block and Replace Credit and Debit cards. Funded the accounts with cash and check on external systems including Funds Availability transactions and transfers performed in NBS. Transactions performed for liability, loan products, CPB products and Securities in various Fimps. Requested the credit line increase for loan products.
• Involved in modularization and advanced scripting. Created Test Summary Reports for IST and UAT execution and documented troubles in the form of a Defects and review with Quality Center also used Quality Center for Test Planning, Test Designing, Test Analysis, Test Execution, Defect Tracking and Test Evaluation.
• Regression testing was done using the Quick Test Pro 9.2 to ensure the application health after bug fixes. Executed and edited the automation scripts which are developed in QTP 9.2.
• Involved in launching the De Novo application and Performed live demonstration for Confidential branches across the country.

Environment: Quick Test Pro 9.2, Quality Center 9.2 People soft 8.46, DB2,IBM Mainframe, MVS JCL,CICS,TSO/ISPF, DB2, QF-Test, SQL Server, NBS, DataStage, VC++, C++, Java 2.0, XML,HTTP MS Office, Microsoft Excel, Web based application, Quality Center, Windows 2000/NT.