SUMMARY:

• Total 12+ years of diversified experience in D evelopment, Testing, Configuration & Release management, content management, Project Management, QA Management, configuration status accounting, Test Plan / Test Procedure scripting, designing and testing Mainframe, Web & Desktop based applications
• Very experienced Senior Quality Assurance/Test expert with Lead and Managerial expertise in Software testing; QA process analysis and implementation; requirements gathering, definition and analysis; test process analysis, improvement, and implementation; test planning and strategy; test case creation and execution; as well as many other Information Technology and customer service processes, experiences, and skills Able to provide expert QA and testing knowledge for product, project, or process improvement and execution as well as apply extensive practical experiences n varied development methodologies in both commercial and government activities, whether working solo or as part of a team. Leverages an extensive array of experiences to accomplish tasks with an eye towards; adherence to product and customer requirements; development standards & guidelines; industry best practices; and at the same time emphasizes user - friendly and sensible applications and products. Always open to new ideas with a strong desire to expand knowledge of systems and processes.
• 9 years of Automotive experience in configurations, maintenance, data management, data mining with Dealer data, QA assurance
• 8 Years’ experience in onsite / offshore coordination and project execution.
• Ability to manage Offshore teams World Wide.
• Experienced in coordinating, negotiating and motivating outside vendors and off-shore resources in support of time line and IT project deliverables.
• APPLICATON & SYSTEM EXPERIENCES: Industry areas: Inventory and Manufacturing processes, Health Care, plan, & payment systems, Single-Sign on (SSO); Internet and Intranet site development and content management applications, maintenance, Information Security: secure access systems; Identity & Access Management (IAM); Internet product tracking, distribution, along with hard- and software testing for Telecommunication servicing activities. Cognos Industry Guidelines: The Capability Maturity Model -- Integrated (CMM/CMMI), The Test Maturity Model Integrated (TMMI)l and; the Information Technology Infrastructure Library (ITIL). Applications, Systems, & Platforms: Mainframe; client/server; web interfaces; web services; 2/3 tier; intranet/internet; RF (remote) touch screen terminals; Multi-subscriber and dictionary oriented retrieval systems. Java; J2EE; Java script; Java Business Layer (JBL); Java Message Systems (JMS) -- Message Queues & Topic; Role Based Access Control (RBAC); Single Sign On (SSO); Site minder; RSA; HTML; HTTP; HTTPS; C++; DB2 5.2; Web Objects; Vignette Story server; Crystal Reports 8.0; CA's Clarity Time System; IBM's WebSphere Portal Server, Web Sphere application Server (WAS Directory Server, and IBM Web sphere; Struts; XSL; XML; SOAP; Elsinore Visual Intercept Defect Tracking tool; Mercury/HP Quality Center; Load Runner, QTP,ETL processing; B2B Services; Electronic Data Interchange (EDI); Rational Requisite Pro (Req Pro), Clear Case, Clear Quest, Test Manager, Functional Tester, & Performance Tester (7.0Oracle 7,8,9, 10, & 11g; DB2; Adobe PDF documents; Microsoft Windows 95,98, NT, 2000, XP, Vista; Office 97, 2003, & 2007; Project, DOS, Visual Basic, Visual Studios 6.0, etc; Visual Source Safe; VB.net, SQL; SQL Plus; SQL Server; Sharepoint; Teamsite,Netscape & Firefox browsers; Lotus Notes 8; Power Builder 6.5/7.0.2

TECHNICAL SKILLS:

Operating Systems: UNIX, Windows 95/98/2000/2007 and XP Professional.

Languages: C, C++, C#, JCL, JAVA, J2EE, XML, VB.Net, ASP. Net, SQL, PL/SQL, COBOL and RPG/400.

RDBMS: Oracle 8.x/9.X/10/11, Sybase 11.5/12.0, SQL Server 2000, SQL Server 2005 and MS ACCESS.

GUI: Visual Basic 6.0, Power Builder 6.0, Developer 2000, and Oracle Forms.

Web Technologies: IIS 6.0, Web Servers, Java, J2EE, Perl, HTML, JAVA Script, ASP, Cold Fusion, Web Logic, VB.net & sopa UI

Packages: MS Office, (i.e. MS word, MS Excel, PowerPoint and MS Visio).

Testing tools: Win Runner 7.6, Load Runner 11.x, HP ALM QC 11.x, QTP 11.0, QA RUN, QA Load and Rational tools Suite (Rational Robot, Rational functional tester, Rational Test Manager).

Test Script Languages: TSL, VB Script, C and VB.

Tracking Tools: PVCS Tracker 6.5, Rational Clear quest rational requisite pro and JIRA.

ERP: SAP HR Functional, SAP FICO

Others: Cognos, SAS, Micro strategy, Share point, Clarity

PROFESSIONAL EXPERIENCE:

Confidential, MI

Technology Manager/QA Manager

Responsibilities:

• Responsible for building the framework for the internal I.T. Quality Management environment including Quality Planning & Control, Continual Quality Process Improvement
• Managed a validation team responsible for confirming the correctness of web-based applications as well as integrate with a third party business partner. Plans and designs the test strategy, resource usage, tools, test data, and confirms test case coverage. Analyzes and identifies security requirements. Acts as the central point-of-contact for triage and tracking of all defects; web, or web services, as they enter and process through the project's defect process. Trains team members on systems and understanding of requirements and system operations. Primary testing resource for recommending and implementing improvements as the client works to establish their software development processes.

Environment: CMS (Liferay), Jira, SharePoint, Beyond compare, Spira test, Teamsite, DHTML, Java script, Jquery, Share point

Business Analyst

• Responsible for Data mining activities for dealer data
• Responsible for creating reports for management teams
• GM Exchange testing
• Cognos reports and data validations

Environment: SQL Server 2008, Oracle 11g, Manual testing, SAS 9.2, share point, Toad, SQL/PLSQL, datamarts,datawarehouse, Cognos

Confidential, MI.

Internet Configurator Project lead

Responsibilities:

• Ensure the day to day goals and objectives of the IC DM team are met
• Supervision of the IC DM Analysts, including day to day supervision and personnel related issues
• Experienced in coordinating, negotiating and motivating outside vendors and off-shore resources in support of timeline and IT project deliverables.
• Act as the key communicator with the IC Supervisor
• Act as a key coordinating interface with business partners
• Maintain data models and support valid order configurations to ensure that only accurate orders are available on the brand websites
• Effectively training, motivating and mentoring offshore, engineers, developers.
• Superior coordination of user acceptance testing of final IT infrastructure and software development deliverables through iterative evolutions
• Meet even more demanding operational assessment requirements by integrating custom Excel analysis spreadsheets with the Clarity database via the Open Data Base Connectivity (ODBC) integration facilities
• Interface Clarity’s timekeeping sub-system to an external Vendor Management service provider, support planning for integration with internal HR system
• Create custom Excel-based data entry forms that validate data with extracts from the Clarity database (via ODBC) and (b) automate input into Clarity via the XML Open Gateway (XOG) integration facility
• Enhance Clarity performance through configuration analysis and fine tuning
• Create a User Acceptance
• Testing environment to facilitate “best practice” modification and test policies

Environment: Scconfig(tool used to configure Volvo, Jaguar and land Rover), Ice(Configuration tool for ford and Lincoln Mercury), PVCS,XML, JIRA, SQL Server 2000, Oracle, Manual testing, Win Runner, PVCS, JIRA, SQL Server 2000, VB, Java, QA RUN, QA Load, Clarity

Confidential, MI

QA Manager for Field Manager for Construction Projects

Responsibilities:

• Technical Analysis - including all project related issues and application related issues
• Technical Management - including release distribution, release documentation maintenance, test database management, production database conversion and support control maintenance.
• QA Testing - including release QA testing and Operating Test Plan maintenance.
• Tracking Management - including maintaining error tracking database, project design tracking database and implementation logs
• Analysis & Troubleshooting - including support issues, testing related problems and error report creation and submission

Environment: Manual testing, PVCS, JIRA, Windows NT, SQL Server 2000, Toad, .Net and Java, Beyond compare.

Q A Analyst

Responsibilities:

• Reviewed and analyzed the Functional and business requirements.
• Understanding the Rules associated with different types of vehicles.
• Created the test cases using test case database from the above requirements and business rules.
• Thoroughly tested the Applications by executing the test cases manually according to the Functional Requirements and Business requirements.
• Manually Tested Standard Equipment and Static Pages manually.
• Identified repeatable steps, which can be automated for regression testing.
• Used automated tool Win Runner for creating and executing the scripts derived from the test Cases.
• Analyzed and Verified the test Results for each and every aspect of the functionality and ensure everything is represented in Win Runner results.
• Used TestDirector for Defect Tracking including maintenance and execution of test scripts regularly.
• Bugs are reported based on the severity and priority and are followed up and made sure that they are fixed.
• Reporting to the management about the weekly and the monthly status report.
• Participate in daily review meetings to counter daily problems.
• Communicating with the Business analyst for Change request if desired by them for improving the usability of the application.
• Complete the assignments on time and On-budget.
• Involved in all QA Life cycles.

Environment: Manual testing, Win Runner, PVCS, JIRA, Windows NT, SQL Server 2000, and VB, QA RUN, QA Load.

Confidential, MI

Sr. QA Analyst

• Confidential (MPS) is one of the nation’s leading suppliers of pharmacy management computer systems. In addition to supplying service and customer support for more than 2,400 systems in independent, chain, hospital, clinic and nursing home pharmacies across the country, MPS provides support for more than 7,000 EconoLink order management systems around the world. Confidential is dedicated to achieving company objectives through pride and commitment to excellence. The key to its growth and success has been its responsiveness, innovative marketing, product diversification, quality management, and effective design and development.
• Involved in testing the rewritten applications like Accounts Receivable, Point of Sale, Product Category Management, and Report Manager from Power Builder to VB.NET.
• Tested AR/POS conversion from Access data base to SQL Server
• Testing of rewritten Reports from IQ to Crystal using Report manager
• Testing of new Reports in LTC and some rewritten reports from ZENIX platform to Windows
• Testing the new application Long Term Care.
• Understanding the functionality of Long Term Care, Pharma serve for windows, Accounts Receivables and Point of sale.
• Analyzed the Functional and business requirements.
• Used automated tool Rational Test Suite to test the system behavior for organizing and managing the entire testing process from test planning, execution and defect tracking management.
• Involved in performing Integration testing, System testing, Regression testing, Recovery testing, Security testing, Performance testing, and Load testing.
• Created the scripts derived from the test Cases and executed the scripts by Using Rational suite of tools. Using Rational’s Test Manager I am able to plan my activities in a very well planned way to finish my work in conjuncture to the work allocated to me in terms of System integration testing. As it manages the entire testing work.
• Thoroughly tested the Applications manually and using automation tools according to the Functional Requirements and Business requirements.
• Analyzed and Verified the test Results for each and every aspect of the functionality and ensure everything is represented in Rational results.
• Manually Tested Reports for Long Term care and pharma serv for Windows application.
• Extensively used SQL queries to test the Reports and Database tables of the applications.
• Maintained the recorded Test Scripts using Clear case.
• Developed steps for automated test scripts, run the tests and reported the results.
• Bugs are reported based on the severity and priority and are followed up and made sure that they are fixed.
• Reporting to the management about the weekly and the monthly status report.
• Participate in daily review meetings to counter daily problems.
• Communicating with the Business analyst for Change request if desired by them for improving the usability of the application.

Environment: Manual testing, Rational Tool Suite (Rational Robot, Test Manager, Performance Suite, Clear Quest, Clear Case), RUP, Mapping, Windows NT, SQL Server 6.5, SQL Server 2000, Crystal Reports, C#, VB,Toad.