PROFESSIONAL SUMMARY:

• 9+ years of experience in Software Quality Assurance and Testing.
• Well - versed with all stages of Software Development Life Cycle (SDLC) and Test Life Cycle.
• Experience in testing of Windows, MAC OS, Web, POS, iOS and Android device applications.
• Experience in implementing SDLC Methodologies like Agile and Waterfall model.
• Involved in Static and Dynamic testing.
• Experience in Sanity, Functional, Backward Compatibility, Retesting, Regression, User Acceptance, Performance, Ad-hoc, Risk based, Accessibility, Usability and Interface testing.
• Experience in preparing Test Strategy, Test Plans, Test Scenarios, Test cases.
• Experience in Integration Testing, and System Testing (Functional, Regression).
• Ability to support development team with defect analysis by analyzing logs.
• Experience on Black Box testing like BVA, ECP, and Decision tables and use case testing.
• Experience in testing POS applications (Registers, Self-checkout registers and Controller).
• Expertise in Bug Tracking and Reporting using Quality Center, ALM, JIRA, Rational Quality Manager.
• Experience with Automation tools like QTP, Win Runner.
• Experience with Automation testing using Selenium WebDriver.
• Experience in creating and executing automated test scripts, using Java (Selenium WebDriver), VB Script (QTP).
• Experience in Descriptive programming using QTP.
• Experience in database validations using SQL queries.
• Expertise on database servers like MSSQL Server, Oracle, Sybase, DB2, AS400, Teradata.
• Experience in testing Payment Card Industry, Telecom, Retail, Retail Back Office applications, eCommerce, Mobile applications (iOS, Android), Entertainment and Digital Media applications.
• Experience in testing End to End transactions using payment cards.
• Experience in testing JDA, desktop and Client/Server applications.
• Worked closely with PM, development team to resolve quality issues.
• Experience in coordinating testing effort, responsible for test deliverables, status reporting to management.

TECHNICAL SKILLS:

Languages: Java 1.5, C++, C#, SQL, J2ME, ASP.NET, C#.NET

Frameworks: J2EE, Web Services, SOAP, RestFul, JMS, Selenium Web Driver 2.0

Wireless Toolkits: iPhone Configuration Utility, XCODE, iOS SDK, Android ADT

Application Servers: WebLogic 9.0, WebSphere 6.0, JBOSS 6.0

Web Servers: Tomcat 6.0

Testing Tools: Win Runner, QTP 10.0, Load Runner 8.1, Test Director, Quality Center 10.0, ALM 11.0, SOAP-UI, Rational Quality Manager, Rational Robot, JIRA, ITKO Lisa

Scripting Languages : Javascript, VB Script, SQA Basic, and TSL

Operating Systems : WINDOWS, UNIX, Red Hat Linux, 4690 IBM POS OS, Mac OS

Databases : Oracle10g/11g, DB2, MS SQL Server, AS400, Teradata

ETL Tools : Informatica 8.5.1, SQL Server (SSIS/SSRS/SSAS)

IDE : Eclipse

Markups : HTML, XHTML, CSS, XML

Other Tools : MS Office, CVS, TESTNG, ANT 1.8, JENKINS, LOG4J, TOAD, GITHUB, XML Spy, Fire Bug, Charles proxy debug tool

PROFESSIONAL EXPERIENCE:

Secaucus, NJ

 QA Lead

Responsibilities:

• Worked with Scrum Masters, Product Owners, and Scrum team members to ensure success of Releases and Sprints.
• Involved in Requirements gathering and requirements review meetings.
• Involved in Static and Dynamic testing.
• Reviewed User Stories and prepared Test Strategy and Test Plan.
• Used Quality Center for test case management.
• Reviewed User Stories and wrote static defects.
• Created Test Scenarios and Test Cases.
• Involved in executing the test cases manually.
• Involved in System, End to End, Functional, Regression, Ad-hoc, Risk based, usability testing.
• Created and reported defects using Quality Center.
• Involved in Defect Review board.
• Tested Item management like Item Maintenance, Price Management functionality.
• Tested Merchandising functionality like Purchase Order, Price Change.
• Used SQL queries to access the database for Back-end testing.
• Tested EDI850, EDI860, EDI856, EDI810 transactions in MOVEX as part of EDI version change from ANSI 40 10 to ANSI 50 10.
• Tested Credit, Debit and Gift Card transactions on POS registers.
• Verified logs using commands on controller to identify the issues.
• Verified T-logs to identify the transaction data on controller.
• Collected console logs while testing SKYPAD web application.
• Worked with Development and provided input related to usability.
• Worked with interfacing development and QA teams and involved root cause analysis and resolved service issues.
• Provided support to UAT and Business team.
• Involved in End-to-End testing of POS requirements and validated daily and weekly reports in SKYPAD POS reporting Web application.
• Tested Web Services using SOAP UI.

Environment: HP Quality Center, JAVA, POS, RESTFul Web Services, Charles proxy debug tool, SOAP UI, Oracle 10g, JDA, AS400, SQL, XML, Javascript

Greensboro, NC

 QA Lead

Responsibilities:

• Involved in Agile methodology.
• Prepared Test Strategy and Test Plan.
• Tested MPOS app on iPad Mini for different US-based VF's brands (like Van’s) retail stores, with functionality that integrates the current POS systems
• Reviewed Stories and wrote Test Cases.
• Tested various promotions.
• Tested transaction VOID, transaction abort, transaction Suspend, and Price Override on MPOS app.
• Tested Tax Exempt functionality on MPOS app.
• Tested MPOS app User Interface and screen navigations.
• Involved in System, Functional, Regression, Integration, Ad-hoc, Risk based, usability testing.
• Involved in defect review, checkpoint and root cause analysis.
• Used SQL queries to access the database for Back-end testing.
• Tested Credit, Debit and Gift Card transactions.
• Performed End to End tests using First Data Cards.
• Tested Buy Online and Pickup In Store functionality.
• Verified T-logs to identify the transaction data on controller.
• Tested Web Services using SOAP UI.
• Used Assertions to verify the web services response.
• Involved in production validation of MPOS app during release.

Environment: HP Quality Center, JAVA, POS, RESTFul Web Services, xCode, Testlink, iPad Mini, SOAP UI, Oracle 10g, SQL, XML, Javascript

Sunnyvale, CA

QA Lead

Responsibilities:

• Involved in Daily Sprint standup meetings, Sprint Grooming, Sprint Planning, Sprint Review and Sprint Retrospective meetings.
• Involved in Agile model.
• Reviewed requirements and prepared Test Strategy and Test Plan.
• Tested ASA app in different store fronts like US, Canada, French, Spain versions.
• Used Radar for test case management, defect tracking, and defect reporting.
• Prepared Requirement Traceability Matrix document to map the requirements to test cases.
• Reviewed Stories and wrote Test Cases.
• Tested ASA app User Interface and screen navigations.
• Involved in System, Functional, End-to-End, Regression, Integration, Black Box, Ad-hoc, Risk based, Usability and accessibility testing.
• Worked with multiple upstream/downstream systems QA, development teams to perform end to end test.
• Tested web page and mobile apps negative scenarios like service failure using Charles proxy debug tool options like URL rewrite, DNS snooping.
• Involved in defect review and root cause analysis.
• Used SQL queries to access the database for Back-end testing.
• Involved in validating orders in SAP.
• Tested site to store (S2S), site to home (S2H) orders functionality.
• Tested immediate delivery (IDL) functionality.
• Tested Credit, Debit and Gift Card transactions.
• Tested Credit, Gift Card tendering using cards stored in Passbook.
• Performed End to End tests using First Data Cards.
• Tested Touch Id functionality in ASA app.
• Tested checkout functionality using Apple Pay.
• Verified iPhone upgrade pricing and purchase new iPhone functionality.
• Tested feature related to product availability for immediate delivery based on location (using zip code / province or region for non US regions).
• Tested smart links functionality.
• Tested ASA app functionality on Apple Watch.
• Tested Apple Store web version on MAC and iOS devices to test the universal cart functionality.
• Tested Buy Online and Pickup In Store (BOPIS) functionality.
• Verified logs using Charles debug proxy tool.
• Tested ASA app on different iOS versions.
• Hands on experience with testing web services using SOAP UI.
• Involved in production validation of ASA app during release to App Store.

Environment: JAVA, PHP, Javascript, REST Ful Web Services, SOAP UI, xCode, Charles proxy debug tool, Apple devices, SAP, Radar, Oracle 10g, SAP, SQL, XML

Los Angeles, CA

 QA Lead

Responsibilities:

• Involved in Agile model.
• Reviewed requirements and prepared Test Strategy, Test Plan.
• Used JIRA (mobile apps), Quality Center (desktop) for test case management, defect tracking, and defect reporting.
• Updated existing test cases and wrote new test cases.
• Involved in System, Functional, End-to-End, Regression, Integration, UAT, Black Box, Ad-hoc, Risk based testing, Usability testing and retesting.
• Interacted with multiple interfaces test, development teams.
• Involved in defect review, checkpoint and root cause analysis and tracked defects in Quality Center (desktop), JIRA (mobile apps).
• Involved in End to End testing.
• Tested web page and mobile apps negative scenarios like service failure using Charles proxy debug tool options like URL rewrite, DNS snooping.
• Tested NBC.com in desktop in Windows (IE, Chrome, and Firefox) and Mac (Chrome, Firefox, Safari).
• Tested Adobe Pass functionality.
• Tested localization functionality for live video.
• Tested Wifi to stream video from devices to TV using Apple TV, Chromecast.
• Tested metrics and analytics using Charles proxy debug tool option URL Rewrite.
• Tested VOD, Live stream functionality.
• Tested NBC app on iOS, windows and Android devices.
• Used Charles proxy debug tool to simulate low network bandwidth and monitor and identified the video stream issues.
• Tested NBC apps on iOS6, iOS7, iOS8 versions.
• Captured eclipse adt logs for Android devices.
• Captured iPhone console logs for iOS devices.
• Tested Full Episode and Live streaming functionalities.
• Tested single sign on functionality.
• Tested live stream functionalities based on location and local affiliate.
• Created and executed automated Test Scripts for NBC.com site using selenium web driver using Java.
• Prepared and executed batch automated test suite through TESTNG via ANT.
• Developed Keyword Driven and Data Driven frameworks to retrieve test actions, test data from excel files and SQL databases.
• Executed test scripts using Selenium grid.
• To validate CMS drupal functionality developed automation scripts using BDD framework.
• Tested web services using SOAP UI.
• Used assertions to validate the web services response.
• Provided testing Status Reports to management.
• Involved in Production Validation during project implementation to production.

Environment: JAVA, Rest Ful Web Services, SOAP UI, xCode, Charles debug tool, Apple devices, Android devices, Quality Center 10, HP ALM 11, JIRA, Selenium WebDriver, Behat Gherkin Automation, TESTNG, ANT, Maven, GitHub, Jerkins, Browser Stack, PhantomJS, SQL, XML, Javascript

Amarillo, TX

QA Lead

Responsibilities:

• Worked with Scrum Masters, Product Owners, and Scrum team members to ensure success of Releases and Sprints.
• Reviewed requirements and prepared Test Strategy, Test Plan.
• Updated existing test cases and wrote new test cases as per the requirement.
• Used Quality Center for test case management, defect tracking, and defect reporting.
• Involved in executing the test cases manually.
• Involved in System, Functional, End-to-End, Regression, Integration, Black Box, Ad-hoc, Risk based, Usability testing and retesting.
• Involved in defect review, checkpoint and root cause analysis meetings and tracked defects in Quality Center.
• Hands on experience with testing JDAapplication.
• Tested purchase order and transfer order creation.
• Tested purchase order reports.
• Used UNIX commands to verify log files while troubleshooting issues.
• Tested iPhone DASH app user Interface and screen navigations.
• Tested iPhone DASH app on different iOS versions.
• Extensively used SQL queries to validate the data in database.
• Executed CRON jobs.
• Developed and executed automated test scripts using Selenium Webdriver using Java.
• Created test scripts using Element locators and selenium webdriver methods.
• Executed test scripts using selenium grid.
• Hands on experience with execution of selenium test scripts and reporting defects.
• Hands on experience with Data driven, cross browser testing.
• Verified log files to identify the issue and coordinated with interface Test, Dev teams.
• Responsible for updating the Test Metrics to evaluate the project status.
• Involved in Production Validation during project implementation to production.

Environment: QTP 10.0, HP Quality Center, Selenium WebDriver, TESTNG, Maven, ANT, Jenkins, PHP, JAVA, Web Services, SOAP UI, Salesforce, iPhone Configuration Utility, dbvisualizer, iPhone, Oracle 10g, SQL, SQL Server, .NET, C#, JDA, AS400, XML, Javascript, UNIX, Linux, TOAD

Union, NJ

QA Lead

Responsibilities:

• Involved in Agile model.
• Reviewed User Stories and prepared Test Strategy and Test Plan.
• Involved in 1 release and 3 Sprints for Bed Bath and Beyond version and involved in 1 release and 7 sprints for CTS version and played a critical role in each sprint and release.
• Tested the applications in English and Spanish versions.
• Used Rational Quality Manager for test case management, defect tracking, and defect reporting.
• Used Rational Tool for tracking Sprint tasks.
• Prepared Requirement Traceability Matrix document to map the requirements to test cases.
• Reviewed Stories and wrote Test Cases and Test Scripts.
• Involved in executing the test cases manually.
• Tested iPhone Bed Bath and beyond web app over data, Wireless networks.
• Involved in System, Functional, End-to-End, Regression, Integration, Ad-hoc, Risk based and Usability testing.
• Involved in defect review, checkpoint and root cause analysis meetings.
• Developed automation test scripts using Selenium WebDriver using Java.
• Hands on experience in executing automated selenium test scripts.
• Hands on experience in Keyword driven and Data Driven frameworks.
• Used SQL queries to access the database for Back-end testing.
• Tested Bed Bath and Beyond, CTS JDA applications.
• Hands on experience with testing JDA Retail Back office application.
• Tested purchase order and transfer order creation.
• Tested purchase, transfer order reports, wholesale inventory system.
• Experience in testing web services using SOAP UI.
• Developed UNIX shell scripts to automate the build process.
• Used UNIX commands to verify log files while troubleshooting issues.
• Involved in Production Support Shake out testing during project implementation to production.

Environment: QTP 10.0, RQM, JAVA, Selenium WebDriver, Maven, TESTNG, ANT, Jenkins, GITHUB, Web Services, SOAP UI, iPhone Configuration Utility, dbvisualizer, Web Services, iPhone, Android, Oracle 10g, JDA, AS400, XML, Javascript

Bentonville, AR

QA Lead

Responsibilities:

• Involved in both Waterfall and Agile methodologies.
• Worked with Scrum Masters, Product Owners, and Scrum team members to ensure success of Programs, Releases and Sprints.
• Reviewed Business requirements documents and prepared Test Strategy, Test Plan.
• Involved in Static and Dynamic testing.
• Involved in 6 successful releases of application and played a critical role in each success.
• Updated existing test cases and wrote new test cases as per the requirement.
• Used Quality Center for test case management, defect tracking, and defect reporting.
• Used ALM for test case management, defect tracking, and defect reporting.
• Involved in DRB (Defect review Board).
• Prepared Requirement Traceability Matrix document to map the requirements to test cases.
• Involved in defect review, checkpoint and root cause analysis meetings and tracked defects in Quality Center.
• Tested NCR self-checkout register, NCR money market registers MCX/MSX.
• Hands on experience with collecting diagnostic file on NCR registers.
• Tested CASH, Check, Card transactions on NCR registers.
• Used UNIX commands to verify log files while troubleshooting issues.
• Tested Sam’s registers for countries US, Mexico, and Brazil.
• Tested Wal-Mart and Sam’s Scan & Go application on iPhone.
• Did End to End testing of Scan & Go application using iPhone Wal-Mart Mobile application and iPhone Sam’s Mobile application to validate that the UPC’s are available in SLAP system so that these can be added to Cart and the total amount displays correctly.
• Validated that iPhone Scan & Go Application is able to scan different barcode types like UPC-A, EAN - 8, EAN - 13, EAN -128, QR Barcode.
• Validated that able to do Credit, Debit transactions using Tablet.
• Tested Transaction reversals, Transaction Void scenarios.
• Tested payments with mulitple payment methods and transaction reversals scenario.
• Tested GreenDot cards Load, Reload, Balance inquiry.
• Tested AMEX Bluebird cards load, reload, Balance inquiry functionality.
• Tested eCommerce Pay In Person order payments, Pay In Person Refunds.
• Tested Wal-mart.com Site to Store order payments, Refunds and Pick Up Today orders.
• Tested Scan & Go cart Services using SOAP UI.
• Verified log files by logging in to controllers to identify the issue and coordinated with interface Test, Dev teams.

Environment: QTP 10.0, Quality Center 10.0, ALM 11.0, JAVA, Web Services, iPhone Configuration Utility, dbvisualizer, Oracle, Registers, NCR Self Check out registers, NCR MCX/MSX registers, Controller/Store, 4690 IBM Point Of Sale OS, Oracle 10g, Teradata, XML, Linux, MS-Office, PuTTY

Dallas, TX

Sr. QA Analyst

Responsibilities:

• Involved in Eight successful relases of product and played a critical role in each success.
• Reviewed Business requirements, Design documents and prepared Test Plan.
• Involved in the preparation of Test Cases, and Test Data.
• Wrote test cases and test scenarios also reviewed and updated existing test cases as per the new requirement for different releases.
• Responsible for executing scope Test cases manually and verifying the system functions as per user specifications.
• Performed System, Functional, End-to-End, Regression, Integration, Black Box, Usability testing and retesting.
• Prepared Requirements Traceability Matrix document to define complete picture of testing process from test planning to test closure.
• Created accurate, concise and reproducible defects and tracked in Quality Center.
• Created, implemented, and executed automated test scripts/cases for project releases.
• After successful release of projects, developed automation scripts using QTP and integrated the script with master script.
• Wrote scripts in QTP which involves coding in VBScript.
• Logged in to UNIX servers and ran Test Client which automates the ticket creation from Customer portal.
• Involved in testing Web Services using SOAP-UI.
• Verified the log files by logging in to UNIX servers to identify the issue and coordinated with interface Test, Dev teams.
• Using Putty tool login to linux server environment and used commands to look at the log files to troubleshoot the issues.
• Developed UNIX shell scripts, batch processes to automate the build process.
• Used SQL queries to access the database for Back-end testing.
• Participated in release Go-No Go calls to let management know about the product readiness.

Environment: QTP 10.0, Quality Center 9.0, JAVA, Servlet, Linux, JSP, EJB, Web Services, SOAPUI, dbvisualizer , Oracle 10g, DB2, XML, MS-Office, Web Logic 9.0, JBoss, WebSphere

Test Engineer

Responsibilities:

• Reviewed requirement documents and developed Test Plans
• Involved in System, Functional, Integration, Regression and Retesting.
• Developed and maintained test cases.
• Involved in Test case execution.
• Developed, executed and maintained test scripts using Win Runner.
• Reported results through status updates to the team.
• Reported bugs using the bug tracking system and verified fixes.
• Wrote SQL queries to validate the data in backend database.

Environment: Test Director, Win Runner, Oracle, Servlet, JSP, J2EE, UNIX, HTML, Windows NT /2000 

Test Engineer

Responsibilities:

• Involved in developing of Test Plans.
• Developed Test Cases based on requirement documents.
• Documented all the Test cases and Defects using Test Director.
• Involved in Test case execution.
• Involved in performing System testing, Integration testing and Regression testing of the application.
• Executed automated scripts using Win Runner.
• Worked closely with the Development team.
• Responsible for updating the Test Metrics every day to evaluate the project status.

Environment: Win Runner, Test Director, C, C++, Java, Servlet, Oracle, Windows NT.