PROFESSIONAL SUMMARY:

• Over 8+ years of software quality analyst on large diversified projects, including manual/automation test case execution, defect tracking, test plan/test case creation and management, and requirements analysis.
• Experienced with Review meetings to identify Ambiguities in functional requirements.
• Experienced in developing Test Plans and Test Cases for different types of software testing.
• Proficient in both Manual and Automated Testing Tools such as QTP, Win Runner, Load Runner.
• Extensive knowledge of SDLC (Software Development Life Cycle) and STLC methodologies.
• Manual Testing experience involves Test Planning, Test scenario creation, Test case writing, Test data creation using MS Excel, SQL and Perl, DB validation, Defect reporting with Test and Defect management in TFS/Quality Center/Test director
• Extensive experience in Black box, White box, Gray box, Green box testing of different types of applications.
• Very good at various levels of testing like Functional, Integration, Validation, Regression, User Acceptance and Data Integrity.
• Good experience in UAT testing & Pre UAT testing at client end.
• Experience in working with CDMA and GSM Technologies.
• Expert in back end testing using Teradata, SQL Server 2005 & 2008, ORACLE, Toad on Oracle/SQL database tables.
• Experience in creation/edition of JCL’s in file manager/DB2 databases and running different jobs to recreate the test data in mainframe.
• Extensive work experience in System testing and Regression testing on diversified Platforms like UNIX and Windows.
• Having experience in working with Mainframe and DB2 enjoinments.
• Good industry experience in Railway domain and worked for different train applications.
• Strong Functional knowledge and testing experience in the domain of Anti Money Laundering (AML) for Banking and Financial, insurance applications.
• Experience in preparation of different types of test cases for SWIFT Interface.
• Experience testing mobile applications on iOS, iPhone, iPad, Windows Phone 7 and Android
• Experience in working with well - defined Quality Assurance Process in govt. organizations.
• Experience in Adhoc testing, Integration Testing, retesting, Regression Testing, Positive and Negative Testing on Trading Stocks, Options, Mutual Funds, Account Summary, Quotes, RDC and Transfers.
• Good experience in testing and implementation of Web Services.
• Experience in running the different kind of manual & automated batch processes (EOD-End of Day, SOD- Start of Day) for conducting batch testing.
• Expert in developing test plans, test cases, test data, test checklist, defect tracking and reporting.
• Experience with Mobile application testing - iPhone, Android, Blackberry and feature phones using Simulator "Device anywhere" “Perfecto”.
• Strong knowledge and experience in all phases of Software Development Life Cycle (SDLC), Agile Methodology and QA Life Cycle (STLC).
• Experience in analyzing and understanding business requirements and functional specification documents.
• Experience in working with Control-M job scheduler/Batch schedule designer
• Good in understanding Functional specification’s created RTM’s and wrote the Test Cases based on Functional Document.
• Tested and coordinated mobile applications in both Native and Web environments and validated the mobile application functionality on physical smart phone hardware devices and virtual device Expertise in Test management tool Quality Center for Managing Test cases, Executing, Defect tracking and reporting.
• Experience in Project management tool 4sight for Managing Client requirements, Test cases, Executing, Defect tracking and reporting.
• Experience in test automation tools like HP Quick Test Pro (QTP/UFT), Quality Center.
• Good experience in User Interface Testing of client server & web based applications.
• Extensive experience in testing of client/server, WEB Based, Stand-alone and database applications developed in Java, ORACLE, UNIX and Windows etc.
• Emulators like: Device Anywhere, perfecto mobile and Simulators like: Android SDK, iOS SDK etc.
• Experience in working with BIG Data applications using HDFS, Map Reduce, Hive, PIG&Sqoop.
• Experienced in testing and validating several Transformations through ETL Testing manually.
• Experience in case creation flow for suspicious customers, creating different type of complex rules, several data transformations in Anti Money Laundering (AML) product.
• Experienced in working with the Business Analyst to understand the business process and develop Test Strategy.
• Closely worked with the developer and the other testers to solve any technical and end user issues.
• Strong communication, presentation and interpersonal skills as well as strong problem solving skills and a great team player.

TECHNICAL SKILLS:

Testing Tools: Calabash, QTP, Quality Center, Bugzilla, LoadRunner, MTM, WinRunner, TestDirector, SOAP UI, JIRAOperating Systems: Windows 7, Windows, Unix, Linux, Android, iOS & Mac

Web Technologies: ASP, ASP.NET, HTML, DHTML, Java Script, VB Script, XML

Development Tools: Visual Studio, Eclipse, TFS

Database Technologies: SQL server, MS- Access, Oracle, DB2

Version Control Tools: VSS 6.0, CVS, Team Foundation Server (TFS)

Others SharePoint, MS Project Server

Mobile Devices: Iphone, Ipad, HTC, Samsung android devices, Blackberry, Windows phone

Bug Reporting Tools: Test Director, Quality center, Rational Clear Quest, Ab-Initio (ETL tool)

SDLC: Waterfall, Agile, Spiral, RUP.

Business Applications: Microsoft Office Suite - MS Word, Excel, PowerPoint, Outlook.

RDBMS: SQL Server, Oracle.

PROFESSIONAL EXPERIENCE:

Confidential

Sr.QA Analyst

Responsibilities:

• Involved in business processes and application improvement recommending enhancements from conceptualization through implementation, including problem definition, process mapping, recommendations and implementation.
• Documented the mappings used in ETL processes.
• Authored test plans, test cases for various test scenarios and helped testing team to better understand the test scripts.
• Used HP Quality Center for updating the status of all the Test Cases & Test Scripts that are executed during testing process.
• Collaborated in building a business analysis process model using Rational Rose, Requisite Pro, and Visio.
• Created Manual Test Cases and executed them in (HP ALM) Application Life Management against releases and builds.
• Involved depth understanding of Credit Risk management for the application.
• Utilized Agile Scrum methodology and aggressively worked on every stages of SDLC.
• Developed project artifacts like Requirement List, Process Models, Wireframes, Data Journal, and the Business Rules Catalog using MS-Visio and Rational Rose.
• Responsible for analyzing and translating business requirements for the development of business rules for Investment banking, Credit Risk and other business units.
• Worked on brokerage applications for trading, risk management and processing.
• Managed the work in HP ALM mainly using the Test Plan and Test lab module.
• Analyzed and prepared portfolio analysis report and P&L (profit and Loss) report by performing Risk Analysis (Credit Risk, Market Risk, Reinvestment Risk and Inflation Risk) based on client's investment objective and submitted to trade, and also developing and executing short and long term financial strategies customized to meet client needs.
• Provided inputs in the strategic development of detailed project plans, work assignments, target dates etc.
• Performed requirement analysis, went through all the product backlog and created sprint backlog.
• Executed test cases through ALM/Quality Center and reported defects in QC.
• Defined the test criteria, project schedules and base lined the Test Plan with the help of project meetings and walk through.
• Worked on data modeling and produced data mapping and data definition documentation during data governance.

Environment: MS Excel, MS Word, MS PowerPoint, Windows XP/ME, PMBOK, BABOK, Quality center, MS SQL Data Base, EDW, JAVA, MS Outlook, SharePoint, HP ALM (QC), HP Quality Center 10.0, Caliber RM, Web Hosting SAP, MS Office, Windows 2000, Windows Vista, MS Visio and IBM Rational DOORS, HP SharePoint, MS Project, and IBM Rational DOORS, SQL, SOA Infra, XML

QA Tester

Responsibilities:

• Used SQL queries to validate the data between the backend and the front end
• Created test cases for various modules in MS Excel and exported them to Quality Center for Test Case Management.
• Worked in Agile Testing and participated meetings every day in iterative environment Created and maintained detailed test cases to perform various types of testing in Test Plan module of Quality Center.
• Involved in analyzing the applications and development of test cases on PropertyandCasualty platform. Performed data driven testing and parameterization using QTP.
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Worked with different modules of Quality Center such as Requirements, Test Plan, Test Lab, Defects module.
• Performed Database testing using SQL queries
• Prepared various test reports from Quality Center such as Test Execution Status, Test Execution Summary, Defect Summary/Details report.
• Involved in preparing the Automation Design document, identifying the test cases to be automated for Regression Testing using QTP.
• Experience in performing end-to-end User Acceptance Testing (UAT).
• Set-up, co-ordinate & conduct system & UAT testing with Business Analysts and end-field users after the applications were all set.
• Analysis of business requirements and system requirements of the client and also for Propertyandcasualty modules. Used Quality Center for bug tracking and reporting, also followed up with the development team to verify bug fixes and update bug status
• Created automation scripts in QTP and made a suite of scripts when needed.
• Actively participated in Walkthroughs and Daily status report meetings.
• Conducted reviews with clients and User Acceptance Testing teams
• Analyzed Business Requirement Document and Technical Specifications Document and scripted the test cases.
• Provided the test summary report to the QA Lead and coordinated with the fellow QA to plan the test execution.
• Performed manual and functional testing on various parts of the application and used Quality Center for defect tracking
• Performed Functional Testing, Smoke testing, Integration testing, UAT Testing, Backend Testing, Regression Testing, End to End Testing and System Testing

Environment: Quality Center, ASP.Net, JavaScript, MS SQL Server, Windows, QTP, DB2, SQL Queries, MS-Office, Etc.

Sr. Test Engineer

Responsibilities :

• Created automated test scripts and Performed Functionality testing in the multiple phases of the application and analyzed the results using Quick Test Pro (QTP).
• Worked on MediTech, e/PREMIS, McKesson, 3MScripts, and All Scripts.
• Conducting testing for implementation of ICD 9 & ICD-10 mapping and crosswalk analysis.
• Entered and verified test cases for ANSI 5010 / ICD 10 implementation.
• Involved in Member creation using FACETS and assigning them to different Maine Medicaid Programs.
• Created different providers and members through FACETS.
• Involved in writing Test scenarios, Generic tests cases, detail Positive and negative test cases for ETL also Preparing ETL and SQL routines/code for performing ETL testing (system and integration testing) and Documenting the test results
• Involved in User acceptance testing (UAT) of the application.
• Tested the ETL Informatica mappings and other ETL Processes (Data Warehouse Testing)
• Involved in writing detailed test cases and executed test cases in Quality Center.
• Performed Shell Scripting and PL/SQL programming to resolve business problems of various nature
• Performed Database integrity testing by executing complex SQL Queries
• Involved in testing the EDI Transactions 270/271 & 276/277 for the HIPAA mandate
• Executed test cases developed by self or peer. Compared and analyzed actual to expected results and reported all deviations for resolution performed All phases of end-to-end testing which includes Smoke testing, Functionality testing, Integration testing, Regression testing, back end testing etc.
• Wrote SQL queries for data Validation
• Used Quality center to developed test cases in Test plan module and executed test cases in Test Lab Module and logged the defect in defect Module
• Use California MMIS Mainframe system to submit claims, collect test data, and access different software environments.
• Extensively used various joins and keys for accessing data in the database
• Used Test Director for bug tracking and reporting, also followed up with development team to verify bug fixes, and update bug status.
• Automation test with QTP record and playback, data driven the scripts.
• Validate web services using SOAP UI.
• Perform functional, regression and UAT testing for multiple releases on Enrollment, Member Services and Correspondence modules.
• Worked on Members, Providers, Claims, Configuration and Payment Modules of Facets 4.81.
• Involved in Member creation using FACETS and assigning them to different Maine Medicaid Programs.
• Analyzed the Facets Requirements/BRD’s/Gap analysis, then prepared test scenarios and test cases.
• Conducted Validations for different FACETS modules Providers, Claims and Membership
• Coordinate and document Launch Readiness Assessment and Deployment Plan.
• Create Defects and manage the lifecycle of defects using Quality Center.
• Tested web applications in a variety of browsers and involved in black box testing for both SQL and NOSQL databases
• Developed complex level queries using Facets Data Model to retrieve data from Backend.
• Responsible for gathering requirements, design and develop data warehousing ETL solutions and delivery reports
• Involved in Member creation using FACETS and assigning them to different Maine Medicaid Programs.
• Performed Database testing (Data Warehouse / ETL) on ETL validating data in Sources/Targets
• Created different providers and members through FACETS.
• Worked on different EDI scenarios for batch processing.
• Validate the date from EDI transaction in the front end as well as back end.
• Performed web services testing using Soap UI.
• Tested the HIPPA EDI, 820, 834, 837/835 transactions according to test scenarios and verify the data with FACETS on different modules.
• Testing of EDI X12 820 and 834, 835 Transaction sets for enrollment and claims processing
• Validated the 837 claims, secondary claims and member data base.
• Worked on preparation of test scenarios, test cases and data preparation for the ICD-10 transition.
• Development of SQL queries as per the request from the business team in SQL server.
• Verified the application’s functionality on different Configurations by performing Configuration Testing and Security Testing. Tested XML request and responses using SOAP UI
• Discussed the EDI related issues with development team and resolved the issues. Created and tested scenarios using positive and negative test data.
• Modified and maintained test cases with changes in application interface and navigation flow.
• Responsible for testing of different Medicare Benefit terms and Programs according to Configuration library.
• Involved in testing a claim processing system for the healthcare management client system. It allowed the user to inexpensively capture information regarding patient, summary of medical history, symptoms (ICD-10 codes), and treatment (CPT).
• Analyzed mandatory and the situational fields and compared with the user manuals for EDI.
• Tested multiple Web Application as well as Client Server Application.

Environment:: TRIZETTO Facets, Edifecs transaction Management, Para soft, HIPAA EDI, HP Quality center 10.0, Microsoft visual studio shell, Ultra edit compare 8.5-0-1025, Microsoft SQL server 2008 R2( SQL server management studio), Microsoft out Look, Microsoft Office communicator 2007 R2, share point, Web service, SOA,ETL, Informatica, Data Warehouse

QA Tester

Responsibilities :

• Document softwre defects, using ALM/Quality Center, and report defects to software developers
• Created description object with specified properties and values during run time, to use instead of logical names in test scripts.
• Identifying bugs through systematic testing, and reproduces errors and ensures that defects are analyzed and documented defects questionable.
• Scripted the Test cases and Test plan and get them reviewed/verified by the Product Owner and the QA Team.
• Provided test team status reports on weekly basis to the project manager.
• Performed Automated Web Services, performance, and automated regression Testing and virtualization with iTKO LISA Tool/ SOAP UI
• Executing test plans and test cases, documenting bugs/defects
• Worked on developing automation scripts using Java Scripting for ITKO LISA.
• Functionally validated Web Services delivered in SOAP XML format as provided in specification document
• Actively participated Agile and scrum meetings, review and developed test scenarios.
• Followed Agile Methodology to emphasize on real time communication over written documentation.
• Performed Regression Testing by generating QTP scripts based on the business process.
• Done Scripting in iTKO LISA
• Performed Functionality testing during the various phases of the application and analyzed the results
• Was responsible for writing and updating test cases, documenting bugs, and communicating with Development team to get them fixed.
• Worked on developing automation scripts using Java Scripting for ITKO LISA.
• Set-up, co-ordinate & conduct system & testing with Business Analysts and end-field users after the applications were all set.
• Executed test cases through ALM/Quality Center and reported defects in ALM/Quality Center.
• Created VB test scripts for functional and regression testing.
• Performed backend testing using SQL queries to validate data.
• Responsible for testing web services both on the back end and also the consumers of the web services.
• Creation of test cases in ITKO LISA by adding filters and assertions at various steps of the test case.
• Conducted GUI, Backend, Data Driven and Security Testing.
• Perform Smoke Tests, Integration testing using iTKO LISA tool
• Reduced the wait time/ delay due to environment issues by setting up the virtualization using iTKO LISA Tool
• Testing scripts utilizing Java Scripting for automating Services in LISA.
• Tracked bugs using ALM/Quality Center.

Environment: s : Java, J2EE, HTML, Oracle, MS SQL Server, QTP, HTML, DB2, HP Quality Center, Agile, Web Services, SOAP, ITKO LISA, JIRA, JBOSS, Site Minder, Secure MQ, AutoSys, SoapUI, Hermes JMS Etc.

Quality Analyst

Responsibilities:

• Analyzed the SRS (System Requirement Specifications) and developed Test Cases, Test Scripts to cover overall quality assurance testing
• Created test cases and test scripts and developed Requirement Traceability Matrix to match the requirements
• Performed Business functionality testing, which involved testing of all core functions of the application
• Good understanding of CFPB requirement, Home loan, Mortgage, Home Equity loan, Loan origination process, Loan Suppression.
• Performed different kinds of testing like Functional, GUI, Integration, Backend, Regression and System Testing
• Developed Test Plan and created/executed manual test cases/test scripts to test the core functionality of the application
• Generated High level Test Plans, various work flows and Manual Scripts
• Involved in entire Project testing life cycle from requirements, testing to delivery of the application
• Involved in manual testing of front end functionality, hyperlinks, navigation, GUI and system integration testing of the application
• Executed Manual test scripts via Quality Center; Extensive Web Testing & Black box Testing
• Performed Manual testing before converting them into automated scripts
• Performed cross-browser testing to check the functionality of the application in various browsers
• Interacted with the developers for bug fixes and problem resolution
• Extensively used Quality Center for Test planning, Bug tracking, and Reporting
• Created snapshots of the bugs/defects to enhance the understanding of the defect for developers
• Developed detailed Testing Strategy for the entire application and developed various types Test cases, Test Scenarios
• Involved in the Execution of automation test scripts for web applications
• Conducted the Smoke testing to check the High level functionality of the application
• Actively participated in the Review Meetings for Functional Specifications Document and Technical Design Documents
• Created and maintained documentation of processes or procedures
• Participated in Weekly meetings and walk through to discuss Defect Priorities

Environment:: Mercury Quality Center, QTP, VB.NET, VBScript, Oracle, SQL Server 2005, IBM WebSphere, Windows NT/2000, UNIX (Sun Solaris)

QA Analyst

Responsibilities:

• Performed onsite-offshore coordination for multiple projects to perform test related activities.
• Involved in Development of Test cases and Test plan, Test Approach, Test Scope, Test Strategy documents.
• Analyzed system requirements and developed a Test Plan for System Testing.
• Conducted and monitored systems interface testing and coordinated the involvement of the interfaced applications on assigned products.
• Tracked the status of change request.
• Performed Functional, Regression and Integration testing of various modules of the applications.
• Used Test Director for creating Test plans, documenting them and creating Test cases and recorded the expected results.
• Actively took part in weekly status meetings and also informed the upper management about various issues arising from testing and informed about testing status and issues.
• Reported outstanding bugs, followed up bug fixes, conducted review of existing test scenarios and assessed the need for their enhancement.
• Reviewed various Project Change Requests to assess its impact on QA Schedule and submitted its impact to the Project Management.
• Performed back-end testing of the entire application to ensure data integrity.
• Interfaced with development team to point out bugs and retest fixed bugs.
• Prepared QA Audit Test Report at the completion of the project.
• Performed Regression Testing by executing QTP scripts based on the business process.
• Performed functional testing of individual modules of the Application on iPhone
• Analyzed requirement documents and use cases and created test scenarios and test cases for different releases/phases
• Reviewed business requirements and developed detailed Test Cases to ensure testing of the entire application.
• Executed test cases in a timely manner, and evaluated and researched critical problems and questions to determine root cause.
• Entered bugs in Test director, verified bug fixes and performed end to end testing.
• Also, developed new test cases for items new requirements and enhancements, established standards and measured benchmarks for critical functions.
• Submitted estimates to management based on evaluation of new requirements and develop and debug automated test scripts.
• Conducted and monitored systems interface testing and coordinated the involvement of the interfaced applications on assigned products.
• Tracked the status of change request.
• Performed Functional, Regression and Integration testing of various modules of the applications.
• Used Test Director for creating Test plans, documenting them and creating Test cases and recorded the expected results.
• Reported outstanding bugs, followed up bug fixes, conducted review of existing test scenarios and assessed the need for their enhancement.
• Reviewed various Project Change Requests to assess its impact on QA Schedule and submitted its impact to the Project Management.
• Performed back-end testing of the entire application to ensure data integrity.
• Interfaced with development team to point out bugs and retest fixed bugs.
• Prepared QA Audit Test Report at the completion of the project.
• Highly proficient in using Microsoft excel, word, MS Project, MS PowerPoint, MS Visio

Environment:: Quality Center, Quick Test Professional, MS Office, XML, SQL server, Oracle, UNIX

QA Analyst

Responsibilities:

• Developed Test Plans, Test Cases to test the Screens and workflows for Quality Assurance.
• Expert in writing test scripts manually.
• Created and managed system testing schedule.
• Use agile systems and strategies to provide quick and feasible solutions, based on Agile system, to the organization
• Provided test team status reports on weekly basis to the project manager.
• Reviewed extensive SQL Queries with complex multi-table joins and nested queries.
• Performed Database testing using SQL queries
• Conducted GUI, Backend, Data Driven and Security Testing.
• Worked with POS System and involved in testing functionalities related to sales tracking, POS scanning, Store ISP, ordering forecast, adjustments, custom retail price and promotions in POS
• Conducted regression testing on new builds/versions.
• Validated XML request and response with different sets of test data to perform web services payment validation.
• Performed Black box testing and User Acceptance Testing.
• Wrote and modified required SQL validation scripts, and writing scripts in SQL to validate the outputs.
• Uncovered multiple issues related to the data population in the backend database using QC.
• Developed test scripts for the test cases in QC for functional and regression testing.
• Performed Back End testing by executing SQL queries on Window and UNIX platform.
• Arranged weekly team meeting to assign testing tasks and acquisition of status reports from individual team members.
• Used Custom Reports, Built In reports and System Reports, Trend Reports function within Quality Center to track and report issue related activities.
• Worked with developers to resolve Issues and Production Incidents using Quality Center
• Conducted Bug review meeting to discuss resolution of issues
• Developed Test scenarios, Test Scripts and Test cases based on Requirements.
• Involved in coordinating with developers and business owners.
• Performed rigorous manual testing such smoke testing, Integration testing, Regression Testing, End to End Testing and System Testing.
• Performed backend testing using SQL queries to validate data.

Environment:: Quality Center, Windows, Oracle, XML, Java, API, SOAP UI, Html, SQL, UNIX, Toad, MS Office

Quality Analyst

Responsibilities:

• Analyzed business requirements and module-specific functionalities to identify test requirement.
• Developed Requirements Traceability Matrix to track requirements.
• Conducted Manual Testing for checking the flow of the application functionality.
• Manually tested each module of the application and verify against expected results.
• Analyzed user requirements and prepared test approach document.
• Prepared test requirements, test cases manually.
• Checked the data flow through the front-end to back-end and used SQL queries to extract the data from the database.
• Performed Web Services testing and Validated XML request/response data using SOAPUI.
• Defect tracking & logging of defects in Quality Center and verifying the fixes.
• Performed Stress, Load and Volume Testing using Load Runner
• Analyze Load Runner test results using merge graphs and reported Bottlenecks.
• Used Quality Center for reporting and tracking bug and generating reports.
• Conducted Back-End Testing for Oracle databases using complex SQL queries.
• Performed functional testing, navigation testing.
• Performed Database Integrity Testing by executing SQL statements.
• Performed comparison of actual report with the expected values by querying the database.
• Performed extensive manual testing on critical functionalities of the application.
• Tested XML request and responses using SOAP UI
• Created and tested scenarios using positive and negative test data.
• Modified and maintained test cases with changes in application interface and navigation flow.
• Used Test Director for bug tracking and reporting, also followed up with development team to verify bug fixes, and update bug status.
• Prioritized and reported defects, presented documents and reports in weekly team meetings.
• Simulate business use with multiple users with typical business scenarios.
• Interacted with developers and team members for verification and validation aspects.
• Conducted Integration test for the application.

Environment: Windows, SQL, Quality Center, SQL Server, Java, UNIX, SOAP UI, Web Services, Etc.