Summary

• Over 9 years’ experience in the Quality Assurance & IT industry. 6 years of Strong Confidential Retail experience.
• Experienced in unit testing, functional testing, negative testing, regression testing, integration testing, GUI testing, user acceptance testing (UAT), and performance testing.
• Exceptional understanding of retail domain with cards 6 years of experience / Confidential retail system.
• Experienced in ETL testing involving mapping verification, target data verification.
• Leverages working experience and thorough understanding of Agile Methodology and Waterfall model.
• Experienced in Backend Database testing Using SQL Server, SQL developer, and Oracle Toad.
• Key skills in analysis and defect tracking and Running the Test scripts by using HP Quality Canter, Test Director, ALM, Team Foundation Server TFS, Agile Craft.
• Used TFS to report bugs and to maintain product backlog items.
• Leverages exceptional ability in HP QC 10.0, HP ALM 11.52 for Test cases and Execution, Defect tracking.
• Experienced in integration testing and Smoke test in every new build.
• Strong working experience at Web Services Testing by using SOAP UI.
• Experience in Quality Assurance process through test environment setup, test plan sign off, pre - beta testing, setting up the process to resolve and track issues, UAT, Creating deficiency reports, summary of test results and final results sign off.
• Involved in SOAP and Restful web services using SOAP UI.
• Involved in Ad hoc testing.
• Have good documentation skills in creating Test Cases, Defect Reports and Test completion reports.
• Performed extensive Backend testing, White Box Testing, System Testing, Ad-hoc testing, Integration testing and User Acceptance testing.
• Setting up of Test bed for the End to End Test Execution by coordinating with Various Teams (Eg: Billing Systems, ESP team, Database and CRM system).
• Extensive experience in client server and web based application testing including Java API Testing.
• Experienced in generate and validating the Reports.
• Good Understanding of ERP (Oracle Siebel-CRM Financials, PeopleSoft FSCM/HRMS) and Warehouse Management Systems.
• Fast Learner, Capable to Learn New System, Software & Hardware Technology Quickly.
• Worked on automating manual test cases to automation test cases using Selenium keyword driven framework
• Created automation test cases in ALM using right Keywords for the scenario
• Identified web objects using various locator techniques(XPath, id, Name, CssSelector) and saved them in object repository file Executed the regression test cases and analyzed results in the generated XSLT report.

PROFESSIONAL EXPERIENCE:

Confidential, Plano, Texas

Senior Product Assurance Analyst / Soap UI web services tester

Responsibilities:

• Reviewed developers technical design document and discuss test strategy for user stories test scenarios.
• Generated test cases and follow up with developer as complete test plan.
• Created positive and negative test cases to validate functionality.
• Documented test results and logged defects in Version One.
• Facilitated Scrum meetings every day and walkthroughs with PM and team members to discuss test progress and issues.
• Participated defect review meetings with Dev team and QA team.
• Created ETL test data for all ETL mapping rules to test functionality of Informatica.
• Worked closely with development team to meet requirements and to deliver quality product.
• Installed, configured SOAP UI to test web services using WSDL file given by Development team.
• Tested ETL Transload mappings and other ETL processes (data warehouse testing).
• Executed tests and participated actively in regression testing using QTP.
• System interfaces with middleware APIs to retrieve statements.
• Served in key role UAT to help users set up login IDs for SIMS, navigating to create customer accounts, and other tasks, as well as event build of object repositories, functions, descriptive programming, actions, and batch processing.
• Test cases are tracking in ALM 12 Version.
• Involved as Scrum Master using AgileCraft tool.
• Executed real time integration Test scenarios for CRM.
• Confidential SALSE LEAD APPLICATION DESIGNE FOR CO WORKES
• Executed testing of OLAP CRM REPORTS (OBI). Designed for marking end users.
• Created test planning and participated in execution for API testing using Test Rest Client tool.
• Worked on automating manual test cases to automation test cases using Selenium keyword driven framework
• Created automation test cases in ALM using right Keywords for the scenario
• Identified web objects using various locator techniques(XPath, id, Name, CssSelector) and saved them in object repository file
• Executed the regression test cases and analyzed results in the generated XSLT report.
• Validated designed CRM web application for coworker.
• Worked with Middleware ETL Testing at Trans load importer between old systems (HT) to new system updating process.
• Conducted testing process through agile process by using Agile Craft Tool.
• Served key involvement in day-to-day testing process in agile methodology.
• Utilized ALM for storing, maintaining test repository, bug tracking, and reporting.
• Used AgileCraft to make stories for sprint.

Environment: Java, API, Informatica, Soap UI, Oracle, OSS,BSS,CRM(Siebel, SALES LEAD TOOL (SLT)), Trans load, HP Quality Center, HP ALM 12.00 TOAD, Selenium Web deriver 2.53,UFT,Putty,BI EDW, Windows 2007, MS Office, Wisp(Unix) server, Rest client. Tibco .Vantiva, AJB.

Confidential, Irving, Texas

Senior Product Assurance Analyst / Soap UI web services tester

Responsibilities:

• Managed initial implementation of ESL focused on feature/functions required to support Digital Guest Experience (DGE) program, enabling real-time CRM platform to expand 7 Eleven’s ability to create round-trip marketing relationship between stores and their guests.
• Attended walkthrough with development groups and business analysts.
• Performed analysis and developed testing requirements.
• Developed test plan and created RTM, test cases, test scenarios, and test scripts.
• Executed test scripts and document results in Synergy and HP Quality Center and communicated results to appropriate parties.
• Performed shakeouts prior to actual execution.
• Created, executed, and refined requirements based on manual software test procedures.
• Developed manual test cases based on test design and thorough knowledge of product and its environment and ensured high-quality product functionality.
• Prepared and delivered presentations for communicating problems and workarounds.
• Managed and reviewed Hadoop log files.
•  Expertise in Hadoop Security and Hive Security.
• Worked closely with product development teams to perform requirements validation.
• Entered and tracked all daily activities using status TFS tracking tools as required.
• Used TFS tool to track Defects.
• Defects logged and Tracked by the TFS (Team Foundation Server) and Managed the reports through the Quality Center
• Proficient in creating queries in TFS to validate results of TFS reports.
• Prepared and analyzed test results to aid in problem solving and facilitate decision-making. 
• Performed database validations using SQL scripts.
• Involved efficiently in functional, regression, and UAT phases.
• Updated the test cases using TFS which acted as repository
• Carried out testing completed functional components to confirm deliverables meet requirements.
• Tested Customer transactions while log in API servers (Oracle jump servers) by using Soap UI tool.
• Participated in daily meetings to communicate progress and barriers to complete application development and testing goals.
• Collaborated with software/systems personnel in application testing, such as system, regression, and acceptance testing methods.
• Initiated Change Requests (CRs) as appropriate to capture defects and enhancements identified during testing process.  
• Documented defect reports that enable problems to be recreated along with suitable workarounds.
• Performed infrastructure-related activities, including setting up new jobs (wrapper scripts) in database, daemons in environments during environment shakeout period.
• Monitored alerts (File system full, application table, and reference table entries mismatches, etc.) and worked towards permanent resolution.

Environment: QC ALM, MS Visual Studio TFS . Credit Card machine, (B+P CRM (.net)), Gas Pumps, Oracle SOA servers (Jump servers), SoapUI.NET, API servers (oracle jump servers), SQL, Developer, ONCORE, WAYNE, VeriFone, Vantiva.

Confidential, Plano, Texas

Senior Product Assurance Analyst / Soap UI web services tester

• Identified business requirement documents and designed test scenarios and test cases.
• Served key role in designing test steps, writing test cases, and running tests.
• Created positive and negative test cases to validate functionality.
• Documented test results and logged defects in Version One.
• Had Scrum meetings every day and walkthrough with PM and team members to discuss test progress and issues.
• Defect Review Meetings with Dev. team and QA team.
• Developed and maintained Traceability matrix between requirements and test cases.
• Performed ad hoc Smoke, UI, functional, integration, regression, and system testing.
• Executed ETL processes scenarios.
• Performed back-end testing to verify front-end field mapping with CRM and SQL database.
• Executed tests and participated actively in regression testing using QTP.
• Served key role in UAT to help users in setting up login ids for SIMS and navigate to create customer accounts and other tasks and event build object repositories, functions, descriptive programming, actions, batch processing, Recovery Scenario using QTP 10.
• Participated in daily status meeting, defect tracking, and resolutions.
• Carried out key role SOR Testing and Parallel Testing (UAT).

Environment: TIBCO BW, SoapUI, Oracle, HP Quality Center, CRM,TIBCO EMS, TOAD, UNIX, Windows 2007, MS Office, FTP, Hermes, Autosys.

Confidential, New York, New York

QA Assurance Analyst

• Developed thorough understanding of business requirement documents, and designed test scenarios and test cases.
• Created test plan for project and reviewed with QA Lead.
• Helped new associates for starting up on quality assurance in Confidential environment and also for HCL team members.
• Regression testing for each of new builds with fixes.
• Created test plan and test cases in HP QC.
• Used SoapUI for simulating test cases for Web Services.
• Reported defects using Quality Center.
• Monitored status of defect and assigning to right developer, business, etc.
• Tracked defects using HP QC and attending Defect status meeting to track status of bug fixing.
• Carried out manual testing and tracking all screenshots to report bug in proper format to development team. Saved input/output for updating test case with proper input values in case of issue.
• Used SQL Studio to run SQL queries for SQL Server database.
• Wrote SQL queries to facilitate testing by updating record in backend.
• Execution of functional, regression testing, and sign-off test cases based on successful results.
• Performed load testing and performance testing.
• Attended regular project status, defect status, and other project-related meetings.

Environment: ASP.NET, SoapUI, SQL, PL/SQL, Oracle, HP Quality Center, Quick Test Professional, UNIX, Windows 2007, MS Office, Selenium, Java, JSP, SQL Server, XML and HTML, JIRA

Confidential, Stratford, Connecticut

QA Tester

• Served key role in requirement phase to write test cases and review cases with QA Lead.
• Wrote test cases, test scenarios from business requirement documents, and executed test cases.
• Communicated between different teams across different systems for smooth running of integration testing.
• Carried out key role in supporting UAT and third-party integration efforts.
• Managed IVR testing and gained experience in testing application with IVR Call Flows.
• Gained experience in writing functional/system test cases related to IVR Call Flows.
• Utilized telephone dial pad and voice responses involved in negative testing of Call Flows.
• Created and verified reports to ensure match with business requirements using MS Office products.
• Carried out key role in onsite offshore coordination for smooth execution.
• Tested web services using SoapUI.
• Worked on SQL for validating data in backend testing from databases.
• Validated SQL and stored procedures created to load and unload data from and into tables.
• Navigated test logs and exceptions to find root cause of defects.
• Utilized JIRA to create test sessions and track defects.
• Performed smoke testing and regression testing to check build stability.
• Served key role in design and development of test plan, test cases, and test scenarios for system.
• Wrote SQL statements to extract data from tables to verify output.
• Carried out regression testing on different application jobs.
• Conducted and carried out key role in User Acceptance Testing with Business users.
• Provided Defect Status report for all iterations.
• Documented all test activities as per organization standards.
• Participated in daily status reports for management to keep track of defects by percentage.

Environment: SQL, .NET, DB2, TS2, MVS, Perl, Java, Teradata, MS Office, Putty, UNIX, DB2, JIRA, VBScript, SoapUI, OSS/BSS, UNIX Shell Scripting.

Confidential, New Jersey

Quality Tester

• Developed test plan after going through business requirements.
• Created test scenarios based on requirements.
• Conducted review meetings for test scenarios.
• Wrote test cases using Excel sheet as well as QC.
• Performed and documented test case results in sheet after performing manual testing.
• Investigated software faults and interacted with developers to resolve technical issues.
• Saved input/output for each executed test cast for proper documentation.
• Worked with developers to reproduce defects.
• Participated in defect status meeting, wrote notes, and followed up with team until bug fixed or assured.

Environment: Java, JSP, springs, Hibernate, BizTalk, IBM WTX, DB2, MS Office, Putty, UNIX, DB2, MVS, TSYS, VBScript, SoapUI, QTP.

Confidential

QA Tester 

• Following the SDLC process, use requirements documents to create testing strategy including providing test estimates, documenting test plans and objectives, assessing and identifying testing risks, and developing test scenarios and test cases.
• Develop, document and maintain test artifacts like test data, data validation and automated test scripts.
• Execute test scripts using HP Quality Center
• Create and track bugs and generate bug reports using Rational Clear Quest
• Use multiple tools to complete UI testing, including cross browser testing, ADA testing, XML validation, SOAP UI
• Write and execute SQL queries
• Attend project meetings and communicate with project team including project manager, development, business partners about testing deliverables and any issues that may hinder meeting testing deadlines. Also provide regular test status reports and defect reports.
• Ensure successful delivery of final content by the testing deadline including test sign off reports, any outstanding defects and how they would be handled, and hand off to UAT.
• Upon testing completion, identify test cases that would be added to the regression test suite, both manual and automated.
• Maintain the regression suite and oversee regression testing each release cycle, with automated testing delegated to offshore resources.
• Work successfully with geographically dispersed teammates.
• Work on multiple projects at one time and deliver high quality results within project timelines.
• Maintain and update test documents on shared drive and SharePoint sites for audit and compliance purposes.
• Develop strategies for process improvement and identify areas of improvement, increasing efficiencies in time spent on test execution which would reduce overall testing costs.
• QA and UAT testing and production validation for a very large project which involved the seamless migration of >1 million online banking customers from PNC over a 3 year period.
• Train newly hired employees and assist fellow team members with debugging failed test cases.
• Easily adapt to changes including project changes, timelines, and resources.