SUMMARY:

• Experienced IT Professional with over 17 years’ experience in IT including 13 years in Leadership roles
• Develop Strategic plans ; select and present approaches to execute planned strategy; monitor and adjust the plans’ execution
• Effectively communicate status updates and action items 
• Work closely with cross - functional partners (both, technology and business) to define roles and responsibilities, scope, schedule and SOWs
• Build, manage, mentor/grow talents and inspire high performance Software QA teams
• Certified Agile professional. Co-lead implementation of agile process for Global Delivery teams. Participate in agile ceremonies. Produce metrics and propose process improvements.

TECHNICAL SKILLS:

• Hands-on experience with Oracle and SQL Server DBs, TOAD, SQL Plus, Selelsforce.com (SFDC), Apex Explorer, Apex DataLoader and Salesforce Workbench.
• Skills in programming with JAVA, Visual Basic, SQL, XML, HTML and XHTML.
• Experience with automation testing tools: HP UFT, Selenium, Quick Test Pro (QTP), and Prowar.

PROFESSIONAL EXPERIENCE:

Genentech, South San Francisco, CA

QA Manager / Sr. SQA Team Lead

Responsibilities:

• Manage a distributed Team of 14 testers (on-site, off-shore, manual and automation)
• Led Systems Validation's evaluations and Vendor Assessments
• Led creation of validation strategy and plan for a system implemented on cloud platform
• Rolled out paperless documentation review/approval process
• Evaluated Automation Testing Tools
• Rolled out Automated Regression and Build Acceptance Testing processes.
• Facilitated Functional Risk Assessment (FRA)
• Developed Risk-based Testing Strategy. 
• Created a testing strategy for SFDC interfaces with internal Genentech Systems (e.g. SAP) as well as external 3rd party vendors’ systems
• Lead Integration Testing effort. Conducted sessions including Production Smoke Test.

Change Director

Confidential

• Worked closely with Global and NALA Sites’ Leads as well as Test and Tech Leads to allocate budget, resources.
• Developed and presented a Project Strategy for NALA Sites.
• Coordinated test environment and execution schedule (more than 200 application), remediation, followed up/tracked activities to completion and project to success
• Contributed to success of Mac OS Rollout to Commercial Users by leading 150 Applications’ compatibility testing effort

SQA Team Lead

Confidential, San Francisco, CA

• Contributed to successful launch of BOTS 1.0 (Breeze Online Transaction System), for purchasing and managing Service Plan of Breeze (on-line meetings & presentations).
• Setup QA Environment for Recurring Billing and Messaging Infrastructure Testing
• Improved testing efficiency by executing Payment and Subscription Service- Java API tests.
• Performed testing of the following: Subscription, Account/Subscription Management, Billing and Payment, Pending Charges, Transaction History, Search, Credits and Refunds
• Identified Breeze and BOTS discrepancy using XML data.
• Participated in Documentation review (Business, Functional and Technical Specifications).
• Performed QA Sign-off upon Go-Live and Production Smoke Test.

Confidential

Software Quality Assurance Engineer

• Contributed to successful Launch of International On-line Stores (UK, Germany, France) by performing testing of the following modules:: Membership, Store, Exchanges, Product Registration, Search, Forums, User groups, Global Navigation, On Demand Seminars.
• Performed testing of Purchase Process using testing Credit Card, Download Process, Installation, License Activation and Transferring of the various Macromedia Studio MX 2004 Products. Worked with Tools such as License Cleaners and Serial Number Decoder.

Confidential, San Francisco, CA

Software Quality Assurance Analyst

• Performed full scope of testing of Confidential ’s Credit Edge Plus (Web-based tool) and Credit Edge (Client-Server Credit Risk Management Application), including import, export, sharing data and data integrity verification. Analyzed test results and workflow logic correctness. Improved quality of the products by reporting and verifying more than 200 defects.
• Discover and verified showstopper issue with replication server during Go-Live Production Smoke Test prior to customers login from London and Tokyo.

Confidential, Cupertino, CA

Senior Software Quality Assurance Engineer

• Tested the following modules: Web Services, Document Destinations, Transmission Properties, Sonic MQ Broker, User Management and Trading Partners Directory.
• Designed and maintained and executed of Basic Acceptance Test Regression Test Automation scripts.
• Improved quality of User Guides, Installation & Configuration Guides and Release Notes by providing feedback to technical publications team.
• Transferred knowledge within QA Team. Successfully trained five junior QA engineers.
• Created various documents for internal customers i.e. Installation and Configuration Tips, Basic Acceptance Test Case Matrix etc.
• Created and maintenance of Workflow Diagrams.
• Collaborated with Global Services team by providing verification instruction for MSB and MarketSite Platform Installation and Configuration.
• Tested “login with digital certificate” Feature.