PROFESSIONAL SUMMARY:

• Software Quality Assurance and Business Analysis professional experienced in covering all phases of requirements management and software quality test management
• Fully conversant with Software Development Life Cycle (SDLC) methodologies, Quality Assurance and System Testing as well as structured analysis techniques.
• Extensive work experience on Functionality Testing, GUI Testing, Regression Testing, Integration Testing, System Testing, User Acceptance Testing, Black Box testing and Back End testing
• Experienced in Mobile (iOS, Android and Windows) Testing includes Device, Tablet and App Testing on iPod, iPhone and iPad.
• Experienced in All aspects of QA, QA methodology, and the SDLC. Highly proficient with HP ALM, Quality Center 11.0, QTP 11.0 and UFT 11.5.
• Strong knowledge of Software Development Life Cycle (SDLC) and Test Methodologies from project definition to post - deployment documentation
• Excellent skills in automated test tool Quick Test Professional (QTP), QA Wizard, Cucumber, Soap UI and Web metrics.
• Expertise in problem solving and bug tracking using bug tracking Tool Quality Centre.
• Excellent understanding of Software development Life Cycle (SDLC) and Test Methodologies from project definition to post-deployment documentation.
• Good experience performing Database Testing using SQL Queries and procedures.
• Excellent experience performing Black Box, Ad-Hoc, Integration, Functional, User Acceptance Testing, System, Exploratory testing, Cross browser testing, Database testing, Smoke, UAT and Regression Testing.
• Expertise with Mobile testing on Blackberry, iPhone and Android.
• Expertise in both Manual and Automation testing.
• Experience working on Windows and Linux OS.
• Expertise in performing Database testing using ORACLE 8i, MS SQL Server, Hyperion and MS Access.
• Experience in analyzing test result and submitting the bugs using Bug Tracking tool Quality Center (QC) and Team Foundation Server (TFS).
• Strong experience in Microsoft Team Foundation Server (TFS)
• Experience working within Waterfall and Agile SDLC methodologies.
• Working knowledge of scripting using VB Script.
• Experience managing on-site and off-shore resources.
• Expertise working with Microsoft Project, word, Excel, Visio, PowerPoint.
• Experience in writing SQL queries, Analysis of Defect Severity, Defect Tracking Defect Reporting in Quality Center
• Quick learner, Self-motivated, Strong Analytical skills and a great Team Player

TECHNICAL SKILLS

Testing Tools: Calabash, QTP, Quality Center, Bugzilla, LoadRunner, MTM, WinRunner, TestDirector, SOAP UI, JIRA,

Operating Systems: Windows 7, Windows, Unix, Linux, Android, iOS & Mac

Web Technologies: ASP, ASP.NET, HTML, DHTML, Java Script, VB Script, XML

Development Tools: Visual Studio, Eclipse, TFS

Database Technologies: SQL server, MS- Access, Oracle, DB2

Version Control Tools: VSS 6.0, CVS, Team Foundation Server (TFS)

Others SharePoint, MS Project Server:

Mobile Android, iOS, Windows, and xCode:

Other: MTM, TFS, VSTS, UFT, Visual Studio Test Manager, ALM, ETL, Data Warehouse, SQL, BACKEND, Cognos, Informatica, SQL, BI, BO, Business objects Business Intelligence, Microstrategy, SOAP, SOA, API, XML, as400 Mainframe, CICS, LISA ITKO, gherkin, TDD, BDD, cucumber, automation framework, XML, SOAP, salesforce, peoplesoft, SAP, MS Dynamics, SDK, SOA, Device Anywhere, Perfecto Mobile, iOS Android mobile testing, native, Blackberry, simulator, emulator, handset iPad, Teradata, clarity, ppm, Rest, API, Shell scripting, VB script, coded UI, FIDDLER, RALLY, UNIX, LINUX, JIRA, MDM, Master data management, Eclipse, Git, Jenkins, Advanced REST Client, Flash/Flex, CRM, Adobe CQ5/AEM, Open STA, Test Link, Microsoft ACT, WAPT/WSOP,

PROFESSIONAL EXPERIENCE:

Lead / Sr QA Analyst

Responsibilities:

• Communicating with the Project Lead (Country's Lead) for planning workshops. Travelling to different countrywide locations in Europe and UK for knowledge sharing and advice on Web Application RFM (Restaurant File Maintenance) and NewPOS6 software through the Workshop.
• Liaising with clients for gathering business requirements, understanding, reviewing and documenting requirements to carry out preliminary analysis.
• Liaising with senior managers to crystalize requirements into overall project plan.
• Planning and Estimation of Deployment and submitting detailed reports to management.
• Designing and creating Excel Templates and submitting them to the clients to get data from the market like Product database data and the Screen Layout design.
• Configuration of data received from the client in Web Application (RFM).
• Applying output XML Files (generated from Web Application RFM) to NewPOS6 Software to test the configuration.
• Experienced in ATG, Commerce, POS, ATM Credit Debit e-commerce mPOS, OMS, order management system, WMS, warehouse management system, cart Merchandizing PCI EMV PINPAD Supply Chain Logistics SEO
• Making Unit and System Test scripts with respect to the System Requirement Specifications and managing Unit, Integration and System Testing.
• Conducting Functional, Regression, Acceptance, Volume and Performance Testing.
• Liaising with the Country's Lead and Store Managers for Lab Validation at Onsite. (Testing of all the Products and Payment modes on POS system).
• Making any necessary changes as requested by Store Managers as per market requirements before deploying software in actual McDonald's store.
• Risk Assessment and Planning. Communicating project risks to the project manager.
• Deploying configured NewPos6 software into POS registers, handheld order taking (HHOT) devices and to Kiosk in the McDonald's Restaurant.
• Configuring RFM set up, testing and deploying it on NewPOS6 software across various locations in Europe.
• Providing Project updates to senior management and clients on regular basis about project progress, providing status and resolving any outstanding issues.
• Knowledge transition including training and mentoring junior members of the team and documenting processes and process improvement.

Sr. QA Analyst.

Responsibilities:

• Review and understand requirements related to POS (Point Of Sales) systems designed by Third Party Vendors like Retail Information System.
• Estimate effort for the test activities.
• Extensively used Quality Center for test planning and Used Rational Clear Quest for bug tracking and reporting.
• Defects were tracked, reviewed, analyzed and reported using Quality Centre.
• Verify test results on Database testing using query skills using SQL and validation
• Creating test scenarios and Test Cases on Ms Excel.
• Executing test cases and creating defects on Microsoft Test Manager (MTM)
• Identify, Log and follow-ups on all defects found during testing by using TFS.
• Generating test progress reports.
• Responsible for tracking and closing defects using Rally during SIT/UAT
• Experienced in ATG, Commerce, POS, ATM Credit Debit e-commerce mPOS, OMS, order management system, WMS, warehouse management system, cart Merchandizing PCI EMV PINPAD Supply Chain Logistics SEO
• Providing training on new Point of Sale functions to production support team.
• Report the test progress and the test result to the stakeholders.
• Ensure applicable Test and Defect management process and best practices are followed.
• Act as the contact for coordinating test efforts with other systems/projects.
• Ensure the coverage of the test cases and scenarios.
• Reporting of testing related metrics
• Re-tested the application to check whether the defects are resolved or not (Regression Testing)
• Involved in all phases of SDLC.
• Wrote and modified required UNIX scripts and other SQL validation scripts for Oracle and writing scripts in SQL to validate the outputs analyzed test results and creating performance evaluation reports.
• Comprehensive experience with agile testing process using SCRUM.
• Conduct Agile Scrum meetings to discuss project progress and plan
• Performed Functionality testing during the various phases of the application and analyzed the results using QTP.
• Inserted Check Points to check the broken Links, Text, and standard properties of objects using QTP
• Performed data driven testing and parameterization using vb script in QTP.
• Enhanced QTP script using recovery scenarios for error handling.
• Involved in creating output values using QTP.
• Functionally validated Web Services delivered in SOAP XML format as provided in specification document.
• Created and maintained SQL Scripts to perform back-end testing on the oracle database. Created and executed scripts manually for Functionality testing.
• Perform system, functional, end-to-end and regression testing.
• Conducted GUI, Integration and Data Driven Testing.
• Developed and executed test cases test Scenarios and followed-up defects using Quality Center.
• Extensively used SOAP UI in web services testing

Environment: Windows, HPQC-ALM, SQL, TFS, MTM, Rally, QTP 11.0, XML, Unix, Linux, Soap UI, VBScript, Java, Agile, Oracle.

Sr. Test Engineer

Responsibilities:

• quality assurance processes across many Rates Fixed Income and Derivatives projects/applications
• Standardized documents like Test Plan, Test Scripts/Test Cases, and Daily Status Reports etc.
• Analyzed Business Requirements, Functional Requirement & High level Design documents.
• Created the Regression Test cases and automated them for the purpose of regression testing.
• Automated Test cases using scenario based approach using action segments and functional decomposition methods.
• Implemented QTP 11.0 for automating the Regression Sets.
• Designed the Data Driven tests in Quick Test Professional (QTP 11.0) script to validate with different sets of test data.
• Tested the applications response for positive and negative sets of data with data-driven testing procedures.
• Modified the scripts by inserting Text, Bitmap and Synchronization checkpoints.
• Experienced in Equity, equities, Options, FOREX, Mutual Funds, Hedge Funds, trading, trade, Swaps, Swaptions, Futures, FRAs, Escrows, API, Risk management, wealth, securities, fixed income, Commodities, Mutual Fund loan, LOS, loan mortgage Origination, FX, FIX, Derivative Capital Market Asset Risk ACH SWIFT AML Wire transfer
• Created and managed objects in the application using Object Repository in Quick Test Pro.
• Performed Descriptive Programming wherever necessary.
• Involved in testing Web services and XML with tool called ‘SOAP UI’. I have been using this tool to locate WSDL file on internet, create Test cases, run them, do load testing, security testing.
• Automated scripts created are for execution of large number of claims for using the concept of Parameterization by using Data Tables.
• Back end testing using SQL queries to retrieve data set
• Automation scripts are handled based and on the concepts of Regular Expressions in QTP11.0 script.
• Extensively used the QTP 11.0 scripting to create the actions.
• Created a single huge shared object repository for all the different modules by using the Object Repository Manager in QTP 11.0
• Used Dictionary and file system objects for Data manipulations in QTP
• Created some reusable library functions to support automation architecture using Screen based approach Used descriptive programming methods to identify Dynamic objects and automate complex scenarios
• Extensively used the VB Script to develop highly optimized scripts.
• Integrated the Quality Center (QC) with Quick Test Professional (QTP 11.0).
• Documented the Automation Plan, Design and Execution Specification.
• Involved in Smoke, Ad Hoc, Functional, Regression and Back end Testing.
• Reported the defects to the development team by using defect-tracking tools like Clear Quest, Quality Center.
• Retested the reported defects in the every build released and closed the defects in concern tools.
• Performed End-to-End testing manually.
• Detecting bugs & Classifying them based on the severity.
• Involved in the tracking and updating of the Requirement Traceability Matrix, thereby linking the test cases with the business requirements as well as other associated test cases in Quality Center.
• Assured the project meet the defined business requirements and follow defined quality process

Environment: QTP 11.0, HP Quality Center, HTML, XML, PL/SQL, Oracle, UNIX, MS-Access2003, Web logic, JavaScript, Windows XP, Rational Clear quest .

Quality Analyst

Responsibilities:

• Involved in Business Requirements Analysis meeting and worked on Test Plan document.
• Wrote Manual Test cases for POS based on Functional and Business User Stories.
• Involved in Test Cases review meetings and updated the test cases based on the feedback from the review meetings.
• Manually Tested the application executing test cases in the Quality center.
• Used Quality Center for test script and test result management and bug tracking.
• Involved in Agile Environment, attended stand up Meetings and retrospections sessions.
• Executed Manual Test cases for Functional Testing and logged defects for the failed test cases.
• Expertise in development of Test documentation, Manual testing, Automated test scripting and Execution on Client/Server, Integrated Intranet, UNIX, Linux, Mainframes and Internet applications
• Proficient in Agile methodology and used Rally tool for creating user stories and test cases
• Wrote SQL Statements and verified the values in the Merchandising System against POS UI.
• Logging the defects in TFS
• MTM stores your test plans and results on Team Foundation Server.
• Wrote Automation Scripts for POS UI, using QTP for Functional and Regression testing based on User Stories.
• Parameterized test data using Data Table and created Shared Object Repository in QTP.
• Wrote User defined Functions using Vb Scripting for calculating the check Price and verifying Credit Card verification.
• Communicated effectively with developers and BAs to discuss the defects.
• Participate in Daily Stand Up meeting to provide status of the testing.

Environment: QTP 10.0, Quality Center 10.0,TFS, VSTS, MTM, VBScript, Agile, VB.Net, Asp.net, Oracle, Unix, SQL, Rally, PL/SQL.

Software Quality Assurance Tester

Responsibilities

• Derived Testable requirements by analyzing Business and Functional documents for various features of the site.
• Created test specification and test plans by reviewing business and technical documentation.
• Modification of existing Test Plans and Test Scripts for Android testing.
• Tested the application in various phases of the application development like Integration testing, Functional Testing, User Acceptance testing and Regression Testing.
• Documented and executed test cases and test scenarios for all phases of testing including Integration, Business process testing, Regression and System testing using Quality Center 9.0.
• Attending agile meetings and working on monthly sprint backlog items and updating the activities in Microsoft TFS
• Oncology Supply has a mobile site which provides limited functionality compare to full site. I was responsible for UI and END-END ordering functionality testing on iPhone 3G, iPhone 3GS, iPhone 4G, iPad, Android and Tablets.
• Created test data to simulate test scenarios
• Functional testing for Symbian and Blackberry Platforms, Bug Logging and Tracking.
• Worked extensively on SQL in validating data
• Validated the data in SQL server databases
• Experience building and maintaining an Automated scripts using QTP
• Responsible for Backend testing and executing SQL queries for Oracle
• Analyzed application data using the SQL Queries
• Verify credentials are encrypted when interacting with the third party systems
• Performed Security, GUI & Regression testing of web-based applications.
• Involved in Test Planning and preparation of testing schedules based on project timelines
• Interacted with the Business Analysts and Developers to resolve issues
• Logged and tracked the bugs in Quality Center 10.0.
• Automated and parameterized several test cases using Quick Test pro.
• Recorded, modified and played automated scripts using Quick Test pro.
• Maintained and modified object repositories for the objects recorded through Quick Test pro.
• Retrieved data from Database by writing SQL queries to check the correctness of data and to verify the retrieved results
• Prepared test summary reports every week to report the status of testing

Environment: Quality Center, TFS, MTM, Quick Test Pro, Android, SQL, Unix, Oracle, VB Script, Edit Plus, XML, SOAP UI, Oracle, Rally, SQL Server

QA Analyst

Responsibilities:

• Validating the submitted transactions on the front-end and back-end (DB2 visualizer)
• Analyzing Business Requirements and perform White box testing.
• Creating Test Plans, Developing test scenarios.
• Involved in manual testing of the designed Test cases and perform Validation testing.
• Verify test results on Database testing using query skills using SQL and validation
• Creating test scenarios and Test Cases on Ms Excel.
• Participating in Policy Admin Change Request reviews.
• Working Policy Admin - Quotes, Application, Rating, Output forms, Endorsements, Mid-term Endorsements, Renewals, Cancellations, Reinstatement and Rewrites.
• Prepared a Test Plan for major change request -Policy Renewals, for both Personal and Commercial lines.
• Created test cases for new Policy Admin change requests.
• Experienced in PAS, Underwriting Reinsurer Reinsurance, Annuity, annuities, Casualty life insurance claims IRA PAS policy administration system retirement Guidewire policy center, billing center
• Executing test cases and creating defects on Microsoft Test Manager (MTM)
• Involved in Comparison testing and Adhoc testing
• Designed, developed, documented, and executed manual/automation test scripts using QTP
• Derived Testable requirements by analyzing Business and Functional documents for various features of the site.
• Used Quality center for test management and report generation.
• Ensure that all the test cases are updated in the Quality Center along with Master test plan.
• Created test specification and test plans by reviewing business and technical documentation.
• Performed the analysis of test run data by generating reports and graphs in Quality Center.
• Modification of existing Test Plans and Test Scripts for Android testing.
• Tested the application in various phases of the application development like Integration testing, Functional Testing, User Acceptance testing and Regression Testing.
• Responsible for reviewing test cases, its execution and to ensure that all requirements and functional specifications are met.
• Identifying the Defects and logging them in Quality Center.

Environment: Mac OS, iPhone simulator, Manual Testing, Quality Centre, Android simulator, Real devices -iPhone, iPad, Android device, HTML,AJAX,C#, .Net, Java, Java

Test Analyst

Responsibilities:

• Analyzed User stories and developed test case negative and positive scenario and wrote the test cases.
• Involved in performing Functional, integration, and regression testing.
• Involved in ETL testing for data Extract, Transforming and mapping Validation
• Developed test Data for different groups
• Validate EDI 834 enrollment process according to HIPAA compliance
• Prepared Status reports to track the test status progress and to check if there is any slippage in timelines.
• Experienced in EDI, MMIS, Medicare, Medicaid, HIX, ICD, 270, 271, 834, 835, 837 payer Claim processing enroll Provider Billing X12 Edifecs HL7 Part D Pharmacy Health Insurance Exchange HL7 facets QNXT X12 HIPAA EDIFACT CTP claims test pro AMISYS PowerMHS COB
• Worked on HIPAA transaction such us 834 Transaction.
• Extensively worked on FACETS claims processing system and worked on its different applications like enroll subscriber/member, Claim processing, Provider and Billing.
• I worked in Edifecs to process X12 files as per requirements in Edifecs X-engine and tested for snip using (Transaction management/TM)
• Worked with Ultra edits software to Unwrap the X12 file data and compare between two EDI file.
• Maintained test matrix and requirement traceability matrix
• Executed test cases developed by self or peer. Compared and analyzed actual to expected results and reported all deviations for resolution
• performed All phases of end-to-end testing which includes Smoke testing, Functionality testing, Integration testing, Regression testing, back end testing etc.
• Wrote SQL queries for data Validation
• Used Quality center to developed test cases in Test plan module and executed test cases in Test Lab Module and logged the defect in defect Module

Environment: TRIZETTO Facets, Edifecs transaction Management, Para soft, HIPAA EDI, HP Quality center 10.0, Microsoft visual studio shell, Ultra edit compare 8.5-0-1025, Microsoft SQL server 2008 R2( SQL server management studio), Microsoft out Look, Microsoft Office communicator 2007 R2, share point, Web service, SOA

QA Analyst

Responsibilities

• Involved in Business requirement Analysis, Function Requirement Analysis, Overall Design, Use-Case Analysis, Initial Summary, Risk Analysis and Documentation
• Managed Requirements and developed Test Plans, Test Scripts and Test Cases using Quality Center
• Performed Functional testing manually and also constructed positive and negative test scenarios as per requirements
• Involved in attending Scrum meetings and gather business requirements and coordinate with business analysts and developers to convert Sprints to testable requirements.
• Created automated test scripts and Performed Functionality testing in the multiple phases of the application and analyzed the results using Quick Test Pro (QTP).
• Performed web testing using Quick Test Pro (QTP) for checking page contents, broken links, web objects, frames and tables.
• Developed test scripts using VB Script in scenarios where recording using Quick Test Pro (QTP) was not possible.
• Manually tested the whole application before going for the automated testing.
• Experienced in EDI, MMIS, Medicare, Medicaid, HIX, ICD, 270, 271, 834, 835, 837 payer Claim processing enroll Provider Billing X12 Edifecs HL7 Part D Pharmacy Health Insurance Exchange HL7 facets QNXT X12 HIPAA EDIFACT CTP claims test pro AMISYS PowerMHS COB
• Involved in testing the conversion of the application into web application using XML web services.
• Developed the test strategy based on the Business Requirement Document (BRD).
• Performed Back-End testing using SQL queries extensively within the QTP Script to compare and retrieve data by using Data Base Check points.
• Wrote SQL queries and used them to perform Back End Testing
• Defined Test cases based on functional specifications.
• Created QTP scripts with the Framework followed by the Company.
• Performed functional, stress, and load testing
• Performed regression testing after fixing the bugs manually.
• Involved in User acceptance testing (UAT) of the application.
• Tracked the defects and reported the defects using Quality Center.
• Conducted functionality testing using QTP; Recorded, wrote test scripts and created user defined functions using scripts
• Performed Regression testing using Quick Test Professional
• Tested extensive backend testing using SQL Queries to retrieve the data from database and checked data integrity
• Used Quality Center as a repository for all of the testing efforts and to keep track of the defects. Closely interacted with the developer in fixing the bugs
• Involved in manual testing of the forecasting module of the application
• Performed Shell Scripting and PL/SQL programming to resolve business problems of various nature
• Performed Database integrity testing by executing complex SQL Queries
• Extensively used various joins and keys for accessing data in the database

Environment: Quick Test Professional, Quality Center, SQL Queries, Unix, VBScript, java, Oracle, MS Office

QA Analyst

Responsibilities:

• Analyzed the SRS (System Requirement Specifications) and developed Test Cases, Test Scripts to cover overall quality assurance testing
• Created test cases and test scripts and developed Requirement Traceability Matrix to match the requirements
• Performed Business functionality testing, which involved testing of all core functions of the application
• Performed different kinds of testing like Functional, GUI, Integration, Backend, Regression and System Testing
• Developed Test Plan and created/executed manual test cases/test scripts to test the core functionality of the application
• Generated High level Test Plans, various work flows and Manual Scripts
• Involved in entire Project testing life cycle from requirements, testing to delivery of the application
• Involved in manual testing of front end functionality, hyperlinks, navigation, GUI and system integration testing of the application
• Experienced in Equity, equities, Options, FOREX, Mutual Funds, Hedge Funds, trading, trade, Swaps, Swaptions, Futures, FRAs, Escrows, API, Risk management, wealth, securities, fixed income, Commodities, Mutual Fund loan, LOS, loan mortgage Origination, FX, FIX, Derivative Capital Market Asset Risk ACH SWIFT AML Wire transfer
• Executed Manual test scripts via Quality Center; Extensive Web Testing & Black box Testing
• Performed Manual testing before converting them into automated scripts
• Performed cross-browser testing to check the functionality of the application in various browsers
• Interacted with the developers for bug fixes and problem resolution
• Extensively used Quality Center for Test planning, Bug tracking, and Reporting
• Created snapshots of the bugs/defects to enhance the understanding of the defect for developers
• Developed detailed Testing Strategy for the entire application and developed various types Test cases, Test Scenarios
• Involved in the Execution of automation test scripts for web applications
• Conducted the Smoke testing to check the High level functionality of the application
• Actively participated in the Review Meetings for Functional Specifications Document and Technical Design Documents
• Created and maintained documentation of processes or procedures
• Participated in Weekly meetings and walk through to discuss Defect Priorities

Environment: Mercury Quality Center, QTP, VB.NET, VBScript, Oracle, SQL Server 2005, IBM WebSphere, Windows NT/2000, UNIX (Sun Solaris)