SUMMARY:

• 20+ yrs. Process & SQA Methodologies Self - Starter, 20+ yrs.
• Progressive IT Experience Highly Motivated.
• Employee of the Quarter Excellent Organization Skills Great Client / User Interaction

PROFESSIONAL EXPERIENCE:

Sr. Quality Assurance Tester

Confidential, Leawood, Kansas

• Capital Improvement and Mobile App Redesign.
• Assist with planning of future project activities
• Provide all QA documentation related to Project
• Mobile Testing on multiple devices (iOS and Android)
• Manual Testing
• Ensure all commitments are met in accordance to the goals and objectives of the project
• Work Closely with Development, Business Analysts, Project Managers, Marketing Leaders and 3rd party vendors as needed per project
• Defect/Test Case Management through ALM Quality Center
• Test Case design from Functional Requirements Document (FRD)
• Using Agile and Waterfall Methodologies

Sr. Quality Assurance Lead Tester

Confidential, Kansas City, KCMO

• Assist with planning of future project activities
• Provide all QA documentation related to Client
• Mobile Testing on multiple devices (iOS and Android)
• Manual and Automated Testing (Selenium-IDE)
• Run builds for QA updates from Development
• Test Case design from Business Requirements Document (BRD)
• Ensure all commitments are met in accordance to the goals and objectives of the project
• Defect/Test Case Management through Jira
• Using Agile Methodology

Project Test Coordinator

Confidential, Kansas City, KCMO

• Work in variety of fields to carry on important procedures related to project.
• Coordinate the project from planning to completion phase according to the requirements of client.
• We assist with planning projects
• Assist with project documentation
• Ensure all commitments are met in accordance to the goals and objectives of the project
• Prepare reports on project financial aspects and progress
• Manage and coordinate change activities
• Assist with project closure activities
• Coordinate all relevant departments’ activities to ensure smooth flow
• Defect/Test Case Management through Daptiv and TFS

Quality Analyst Senior Professional

Confidential, Kansas City, MO

• Developed, established, and applied Quality Assurance Testing Process & Standards within the US TFAD/TSO using Waterfall and Agile. Works in detail with business, development, change, release and operations departments to plan, execute and troubleshoot all Projects and Changes in Test Enclave. MOL is the Marine’s online access to his Personal Data.
• Design & Development of Test Strategies for Marine Online (MOL) and Test Plans including Execution.
• Creating and maintaining documentation for systems, processes and procedures and conducted training as required which included:
• Involved in the creation of all QA Documentation and Templates and provided LOEs (Level of Efforts) for all QA Activities.
• Coordinate with appropriate parties to resolve testing issues and validate product corrections, fixes and patches.
• Planned and Designed all test cases in Quality Center for Projects assigned
• Tracked timelines and time management using EMS.
• Defects Management, Reporting and Test Metrics within JIRA and HP ALM (Quality Center).
• All testing was conducted inside secured environments.
• Responsible for managing automation test scripts for LoadRunner
• Extensive Functional App Testing & Regression Testing.
• Worked closely with Test Requirements and Development Teams.

QA Analyst

Confidential, Zona Rosa, KCMO

• Managing, Planning & Execution for projects dealing with the Online Education Program.
• Duties involved: Test Planning, Execution, Test Case Management Defect Management, and Resource Allocation.
• Quality Center and Agile methodologies iterative and incremental development - repeating process (waterfall) was used.

Lead Test Engineer

Confidential, Overland Park, KS

• Assisted in Planning & Execution of QA Project Activities for several High Profile Projects which included: Clarity Upgrade to v8.1.1,
• Confidential eCom Web Site, the move/split off Sprint Mainframe to Embarq Mainframe & The Print & Mail Exist Strategy which included PeopleSoft applications
• Used Quality Center, repeating process and also Water Fall Methodology.
• Execution of test plans, test cases and scripts.
• Managed Defects using Quality Center.
• Test planning & execution
• Managed time lines & implementation plans - using Microsoft Project.
• Worked closely with developers and BDAs. to execute Test Strategies.
• Coordinated the creation of Test Data and created SQA Methodologies.

QA Analyst/Internet

Confidential, KS

• Created and updated test scripts in TestDirector based on specifications in the Statement of Work (SOW).
• Closely worked with developers to ensure that any change to the Online Banking Software or enhancement was correctly implemented based on client needs and Industry guidelines.
• Tracked and created defects in Jsource.
• Tested Online Banking Software in Microsoft Internet Explorer, Mozilla Firefox, and Netscape browsers.
• Tested defects requiring immediate attention (Priorities)
• Conducted Integration and Regression testing.
• Created Test Plan used for outlining team objectives, test execution, reporting needs, timeline, roles, responsibilities and risks for the
• Cyota project.

QA Tester/Business Analyst

Confidential, KCMO

• Managing, Planning & Execution of SQA Activities for several projects using RUP - Rational Unified Process Methodologies.
• Design & Development of Test Strategies which included test plans, test cases and defect mgmt. using Mercury TestDirector.
• Coordinated and validated new Test Data and fields for new Databases and worked projects dealing with HIPAA Health Plan Part D
• Documented the testing process including associated rework.
• Worked closely with Development, Support, Technical communications and other departments to ensure that the software and documentation meets client and Industry requirements.
• Software Testing required knowledge of Mercury Test Suite, TestDirector and SQL
• This began as a contract and became a permanent hire

QA Tester/Business Analyst

Confidential, Overland Park, KS

• System Test team member responsible for system testing of Sprint PCS Private Label Services WEB applications, including M2M.
• Authored the Sprint PCS System Test - Test Approach Plan, outlining team objectives, test execution, reporting, needs, timeline, roles, responsibilities and risk for the project.
• Performed end-user requirements gathering for a series of test conditions, prepared/designed test data, created test conditions, executed Manual and Automated test cases and identified software defects before release of product.
• Worked closely with Developers and project managers to resolve and retest defects using the Clear Quest Tracking System.
• Created defect reports using TestDirector.
• Analyzed Use Cases and Business requirements documentation for creation of test scripts and implementation of test scenarios.
• Conducted Regression testing.
• Provided Approval of the system for the next phase of testing, System Integration Test.

Project Manager/QA Tester

Confidential, Overland Park, KS

• Created and processed service order test case scenarios.
• Tracked and reported errors using WinRunner and TestDirector.
• Executed software and functional testing of Resale, Loop, UNE-P, LNP and Access services from scenarios.
• Analyzed and validated Telco Order Business Rules and Sprint Business Rules.
• Developed testing goals, time lines, milestone schedules, budget and metrics using MS Project.
• Reviewed Flexible Computer Interface Data (FCIF) conversion to Electronic Data Interface. (EDI)
• Administered the trouble ticket process and resolution for Incumbent Local Exchange Carrier (ILEC) end to end testing

QA Tester

Confidential, Tampa, FL

Responsibilities:

• Developed and analyzed test cases
• Created test scenarios specific to Customer Service needs and usage
• Used SQL to identify coding errors
• Examined and compared production incident reports (IR)
• Participant in CNAS/CBSS/CABS Research Project.
• Responsible for matching circuits not identified by knowledge-based code
• Utilized SOURCES and CNAS as a method of identification process.
• Manually gathered statistical root cause samples of stranded investment recovery and unbilled revenue.