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Sr. Quality Analyst Resume

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Boston, Ma

SUMMARY:

  • Over 10 years of experience in manual and automated testing including White Box and Black Box, Smoke, GUI, Functional, System, Integration, Regression, End to End and UAT of Web, Mobile, Cloud, SaaS and ERP applications.
  • Hands on experience in Integration testing, Smoke testing, GUI testing, functional testing, system testing, regression and performance testing.
  • Working experience with TestNG, XML and configuration files.
  • Strong work experience with software automation testing tools like Selenium Webdriver/RC/IDE/Grid.
  • Good experience in Selenium Test environment setup expert using the entire open Source tools.
  • Experience in using Web - debugging tools like Fire Path and Firebug for finding elements locator.
  • Strong experience in using Java, Log4J, LogExpert and TestNG test framework to write functional tests.
  • Expertise in performing regression testing on new builds, every modification in the application using Selenium Web Driver
  • Good knowledge of analyzing and understanding the Domain and Business Logic.
  • Hands on experience with documentation of Test plans, Test Cases, Test Procedures and Test Scripts.
  • Experience in web technologies like JavaScript, XML, XPATH, XSLT, HTML and CSS.
  • Expert in using open source bug tracking tool JIRA, Quality Center and Bugzilla.
  • Experience in Mobile Automation/Manual Testing of leading-edge mobile applications on various OS & environments - iPhone, iPad, Android, Windows Phones and Tablets, and Blackberry platforms
  • Experienced in waterfall, Spiral, Agile/Scrum, RUP, ASAP software development methodologies.
  • Experienced in automation testing using Selenium, Rational Functional Tester (RFT) and QTP
  • Developing database queries for Backend Testing, in-depth Knowledge of Oracle and SQL Server, resolved Database Performance issues Knowledge in performing Database testing on Oracle, SQL Server using SQL Developer and TOAD
  • Performed functional testing of SOAP and REST Web Services using SOAPUI Tool.
  • Have hands on experience with various tools like Selenium, RFT, RQM, RMT, RPT, CQ, ReqPro, QC, QTP, Loadrunner, uPerform etc.
  • Proficient in Defect Management System, Writing Test Strategy, Test Plans, creating sub test cases.

TECHNICAL SKILLS:

Operating Systems: MS-DOS, Windows 2000/2005/XP/NT/7/10, UNIX, Linux, Mac OS X

Languages:: C, C++, Java, C#, ABAP/4, ASP.NET

Web Technologies:: HTML, DHTML, HTML5, XHTML, JQuery, Tomcat, JSF, JQuery, Ajax, Joomla, Wordpress, CSS, Apache, SOAPUI, REST and XML

Scripting Languages:: VBScript, Javascript, Python (SciPy, NumPy, Pandas), Perl, Shell

Databases: SQL, Oracle, DB2, SQLite, MySQL, TOAD

Big Data: Hadoop, Hive, Hbase, Spark, Pig, R, Mahout, Sqoop

Testing Tools:: QTP, ALM, Quality Center, Winrunner, Test Director, Load Runner, Microsoft Test Manager, TFS, Selenium IDE, Selenium Web Driver, Selenium RC, Bugzilla, Device Anywhere, JIRA, Seetest, Cucumber, TestNG, Log4j, Logexpert

Rational Tools:: Rational Functional Tester (RFT), Rational Quality Manager (RQM), Rational Manual Tester (RMT), Rational Clear Case (RCC), Rational Clear Quest (RCQ), Rational Team Concert (RTC), ReqPro, Rational Performance Tester (RPT)

Mobile Technologies:: Android, iOS, Camera APIs, zxing, adb, JSON, Web Services, SOAP, xml, ksoap2, jibx

ERP: SAP ABAP, SAP HR/HCM, BI/BW, FICO, Peoplesoft, Workday HCM, Taleo

Others: MS Visio, MS Project, MS Share Point, ARIS, Lotus Notes, Solution Manager, Remedy, Solution Manager, uPerform, Kenexa, Kronos, Tableau, JAWS, ZoomText, Dragon Nuance, Taleo, UPK, Firebug, Firepath, Content Management System

PROFESSIONAL EXPERIENCE:

Confidential,Boston,MA

QA Lead/Sr. Quality Analyst

Responsibilities:

  • Training, administration and support of Rational tools like Rational Quality Manager, Rational Team Concert
  • Daily and weekly status reporting
  • Completely involved and facilitated in all phases of testing
  • Created performance scripts using Rational Performance Tester
  • Facilitated and tested ERP applications, Reports, Forms, Business Processes, Workflows and Interfaces
  • Tested Oracle Taleo application
  • Tested HR business processes like Hire, Rehire, Transfer, Retire, Termination, Create and Update Position, Personal Information, Email notifications, Employee dashboards, Manager dashboards, Delegation etc.,
  • Tested Time and Labor business processes like Report Time, View Time, Approve Time, Request Leave, Emergency Time Approvals, Elapsed and Punched timesheets, TL Workcentre, Holidays, Leave balances etc.,
  • Performed Accessibility testing using JAWS 14, 15, 16 and ZoomText.
  • Tested MSS and ESS transactions like reporting time, viewing paycheck, W2, updating personal information which are used by handicapped people
  • Completely managed defects, involved in every step of defect lifecycle management
  • Tested HR, Payroll, Time and Labor related business processes, reports and interfaces
  • Created Test Plan and Testing protocols
  • Prepared test exit reports and knowledge transfer documents for HRCMS project
  • Used Selenium webdriver for automation testing
  • Created automation scripts using Selenium for Peoplesoft HRMS
  • Wrote SQL and Stored Procedure for Oracle Database
  • Reviewed database test cases according to assigned Requirements to validate reports by retrieving data with complex SQL queries
  • Used Data Driven Framework to check the behavior of application with different inputs as parameters using Selenium.
  • Used Dynamic Identifiers in Selenium
  • Designed Accessibility testing process flow and diagrams (Swim Lane diagrams)
  • Created Accessibility Test Plan Document for SIT and UAT
  • Installation of JAWS, ZoomText, Nuance and other necessary softwares
  • Created test scripts for Accessibility test phase
  • Planned test schedule for SIT and UAT
  • Fixed accessibility issues using HTML, XHTML, CSS etc
  • Maintained branding file for Taleo
  • Managed Rational (Testing Tools) for test management
  • Tested and fixed color contrast issues for Accessibility
  • Working with Internal tech teams and external vendors to resolve accessibility issues
  • Conducted daily and weekly status meetings with all stakeholders and third party vendors
  • Worked with Massachusetts office of Disability (MOD) and Massachusetts Commission for Blind (MCB) teams to test & retest accessibility issues
  • Developed Accessible training guides and materials for Taleo
  • Used power point, publisher, adobe photoshop, acrobat pro for developing flyers, communication emails, training materials and videos etc.
  • Working with Oracle team, Cognizant and MassIT teams to resolve issues
  • Testing in Hadoop Data Loading, Data Seeding & Data Bridging strategy
  • Worked in Data loading into the Hadoop Distributed File System (HDFS) and changed HIVE Scripts for Data manipulation.
  • Majorly worked with data architecture including Data ingestion into Oracle DB Tables
  • Logged into HDInsight, for monitoring Hadoop Source files and monitoring Hadoop Jobs
  • Written test cases for Data Seeding and Data Bridging strategy
  • Written SQL Scripts for validating Data Seeding to compare Source and Target DB’s.
  • Developed test frameworks for Hive, Pig, mapreduce etc
  • Performed file transfer and manipulation using UNIX scripts
  • Loaded Source file data into data warehouse using Sqoop
  • Performed data comparison between Oracle DB tables and Hadoop tables.
  • Extraction of test data from tables and loading of data into Oracle DB tables.
  • Load Target Tables running PowerShell Script in data bridging
  • Validated the data in Source and Target using database queries in the transactional system.
  • Oversaw the historical loads and Incremental loads in UAT and PROD environments.
  • Conducted and actively participated in reviews, walkthroughs of test cases.
  • Reviewed the ETL mappings to ensure the transformation rules are applied correctly.
  • Coordinated with different users in UAT process.

Environment: Peoplesoft HRMS, Oracle, Taleo, Accessibility, Selenium Web Driver, JAWS, Nuance Dragon, ZoomText, Adobe, HTML, CSS, JQuery, RTC, RQM, RPT, Microsoft Office, Oracle 9i, TOAD, JIRA, Tableau, Beyond Compare and UNIX.

Confidential,SFO,CA

QA Lead

Responsibilities:
  • Worked on implementation of workday Absences, Time Tracking and Payroll modules
  • Tested Leave of Absences, Email Notifications, Time Offs, Entitlements, Accruals, Carry Over Limits, Upper Limits, Lower Limits Validations for different employee groups and locations
  • Tested Time Entry, Approvals, workflows, Over Time, Validations, Mass Advance scenarios in Time Tracking
  • Tested Earnings, Deductions, City, State and Federal taxes for various employee groups
  • Ran Payroll, Retro Pay and Validated Pay slip, W2 Form and Direct deposits etc
  • Completely involved in data conversion testing
  • Tested reports for Absences, Time Tracking and Payroll
  • Conducted meetings with business team, project team, vendors etc
  • Analyzed and reviewed business requirements and created test cases based on design documents
  • Reviewed test cases with business team
  • Tested the UI of applications on mobile, PC, Android and Apple platforms
  • Tested application on different versions of iOS and Android mobile devices
  • Tested activities lifecycle provided by activity manager
  • Tested various states of services life cycle & interaction between application & service
  • Performed browser compatibility and configuration testing on various operating systems such as Blackberry OS, Android OS, and iOS etc
  • Tested and coordinated mobile applications in both Native and Web environments and validated the mobile application functionality on physical smartphone hardware devices and virtual device emulators like: Device Anywhere and Simulators like: Android SDK, iPhone SDK etc.
  • Performed functional testing of individual modules of the Application on iPhone and Android
  • Documented and reported defects within established process and tracking systems using HP Quality Center.
  • Involved in Device Testing - Android - Samsung Tab Galaxy, iOS - iPAD and iPhone.
  • Developed and reviewed for positive and negative test scenarios.
  • Generated and submitted various issue related reports on daily and weekly basis during Test Execution phase using Quality Center

Confidential,Boston,MA

Sr. Quality Analyst

Responsibilities:
  • Worked onshore/offshore team structures and with global teams.
  • Worked on implementation of workday HCM
  • Tested Hiring, Termination, promotions, position change, job change, compensation change, contract change etc business processes in workday HCM in QA Tenant
  • Tested Business objects, Organizations (Supervisory, Cost Center, Company, Location, Region Hierarchies), Staffing Models (Position Management, Headcount management, Job management), Job Structures
  • Tested Security & Roles, Reports and Business processes
  • Completely involved in Systems Integration testing of the release
  • Created and executed test scenarios for end to end business process testing
  • Used Rational Team Concert (RTC) for managing defects and tasks/work items
  • Deployed Rational Quality Manager tool for managing testing process
  • Customized RQM according to project requirements
  • Created test plans and mass uploaded Scripts/Cases from excel into RQM
  • Did Administration and customization of RQM, ReqPro, ClearQuest
  • Used RQM for test management, ClearQuest for defect management and ReqPro for requirements management
  • Integrated RQM with ReqPro, CQ, RPT and RFT.
  • Deployed Rational Functional Tester for Automation Testing
  • Developed automation framework and managed automation testing team
  • Created automation scripts using RFT.
  • Deployed Rational Team Concert for storing automation scripts
  • Trained Project team members on Rational Quality Manager
  • Prepared custom testing status reports from RQM and defect reports from CQ.

Confidential,Syracuse,NY

Sr. Quality Analyst

Responsibilities:
  • Worked on Confidential SAP support project.
  • Tested SAP HR Roles and Authorizations.
  • Daily interaction with Client Business team, PM, Functional and Technical leads and external vendors like Confidential etc.
  • Drove Integration testing and UAT actively

Confidential,OH/TX

Sr. Tester

Responsibilities:
  • Prepared test plan, test strategy documents, Test Scope and Estimation efforts, Entry & Exit Summary Documents.
  • Reviewed and analyzed the business requirements for the application and developed test cases for each functional requirement.
  • Performed Functional Testing for the modification of Web based application project
  • Performed Functional Testing, Regression Testing and UAT
  • Tested multiple mobile (iOS and Android) Applications
  • Go through the documentation and requirements for the different mobile applications of the company
  • Developed user defined functions for validation and ran test scripts successfully and documented the output using Excel spreadsheets.
  • Experience all types SQL queries like select, insert, update, delete records
  • Created test cases and test scripts for the application
  • Maintained Requirement Traceability Matrix
  • In depth understanding of Object Oriented Programming and skilled in developing automated test scripts in Selenium
  • Created automation framework and test scripts using Selenium Web-Driver for multiple platforms and browsers testing.
  • Design, develop and implement Page Object Model Pattern based Keyword Driven automation testing framework utilizing Java, TestNG and Selenium Web-Driver
  • Developed automation test cases, executed these test scripts from test lab and logged defects in JIRA.
  • Used GIT repository for efficient remote team working, also stored the framework and all the developed test cases
  • Configured Selenium Webdriver, Testng, Maven tool and created selenium automation scripts in java using Testng prior to next quarter release
  • Reviewed database test cases according to assigned Requirements to validate reports by retrieving data with complex SQL queries from SQL Server
  • Designed data-driven testing framework in Selenium and captured data dynamically from web controls.
  • Used automated scripts and performed functionality testing during the various phases of the application development using Selenium
  • Performed functional testing to identify various critical points in the application and automated it by using Selenium Webdriver with TestNG
  • Used Firebug/ IE Developer Toolkit and Selenium IDE to capture and validate CSS Locators, html ids to identify elements
  • Performed Integration and Regression testing to check compatibility of new functionality with the existing functionalities of the application using Selenium
  • Demonstrated ability to solve complex automation challenges involving Ajax, dynamic objects, custom object types, unexpected event handling
  • Tested compatibility of application for dynamic and static content under various cross browsers using HTML IDs and XPath in Selenium
  • Reported progress to management. Wrote and reported defects using Excel Spreadsheets, verified fixes and closed bugs during regression testing

Confidential,TX

Sr. Test Automation Engineer

Responsibilities:
  • Worked onshore/offshore team structures and with global teams.
  • Travelled extensively abroad based on the requirement and interacted with business process leads, Team Leads, Global Process Leads etc.
  • Extensive automation testing of SAP Applications.
  • Developed automation scripts for testing SAP GUI and Netweaver Portal applications.
  • Tested SAP HR Sub modules like Onboarding, Offboarding, WYAH, Time Mgmt, Payroll, Benefits, Reports, Interfaces, Compensation, Portal, Workflow etc
  • Tested time management related reports, time evaluation, absences, attendances, absence quotas, attendance quotas etc.
  • Tested Payroll results, ran payroll for different countries, tested whether all the wage types are included in pay statement, worked with different schemas, validated RT table, posting to G/L accounts
  • Tested pay statements, flexible benefits, leave requests, IT Declarations, working times, separation requests, bank information, address change requests, personal information change requests in ESS/MSS and tested workflows.
  • Helped in developing Test Harness (Automated Test Cases, Executed and reported using RQM).
  • Extensive descriptive programming using Java script.
  • Actively participated in designing and developing automation framework.
  • Developed reusable functions and classes.
  • Used Confidential Rational Functional Tester (RFT) for automation testing and Rational Manual Tester (RMT) for manual testing.
  • Built functions and functional libraries for reuse and called them into new scripts.
  • Later deployed Rational Quality Manager for manual testing and extensively worked on it for test management.

Confidential,GA

Test Coordinator/Lead

Responsibilities:
  • Coordinating/leading onshore and offshore teams.
  • Tested HR processes and forms in Portals (iViews).
  • Tested EWDC, PPR, Hire/Re Hire, Separation, PDL processes.
  • Tested Compensation planning, Adjustments, Eligibility, Guidelines in ECM.
  • Followed the Agile methodology throughout the project
  • Used TFS and Microsoft Test Manager for test management and version control
  • Worked on release based environments, making sure all the business requirements are met
  • Ensured appropriate coverage of the business process requirements
  • Preparation of test data and ensuring test environment system availability.
  • Devised, created, maintained and sourced test data.
  • Tested adobe interactive forms.
  • Tested backend Org Management and Personnel Administration tables and infotypes.
  • Tested custom OM, PA infotypes and tables
  • System testing, business process testing, web testing, application testing, workflow testing.
  • Working with project managers, project teams, functional, development and business teams.
  • Using quality center for requirement analysis, test scripts/cases, defect management, status reports.
  • Lead performance testing team.
  • Defined scenarios for performance testing and gather all test data required.

Confidential,IL/GA

Sr. QA Analyst

Responsibilities:
  • Followed Agile and Scrum, Translated Business requirements and technical designs into requirements in HP Quality Center
  • Analyzed and reviewed project initiation document, system requirements document to ensure testability and identify discrepancies or errors in the functions, interface, data structure and performance of the system
  • Performed Functional, Exploratory Testing, Installation Testing, Compatibility Testing, Testing, Power Consumption testing, and System Integration testing on modifications and enhancements prior to production release.
  • Tested compatibility of application for dynamic and static content under various cross browsers using HTML IDs and XPath in Selenium.
  • Created and executed the test scripts with Java/Junit for Server side APIs.
  • Used Selenium RC framework with java plugin to generate automated test scripts for functional testing, GUI testing and enhancing the existing scripts.
  • Involved in testing application on different mobile Platforms such as iOS, Android
  • Expertise on testing Native app and Web app
  • Also perform manual testing according to the requirements.
  • Used requirements traceability matrix to map requirements to test cases.
  • Managing, analyzing, and maintaining of Test Cases, Test Procedures and Scenarios to test system against defined requirements in accordance with established Test Plans for Functional, Regression, System and UAT Testing.

Confidential,TX

Sr. QA Analyst

Responsibilities:
  • Responsible for Global Business Integration Project SAP R/3 for a business process outsourcing project and utilizing Mercury Toolset to produce Metrics and reports.
  • Used ASAP methodology for complete project life cycle.
  • Involved in reviewing all the business documents and requirements.
  • Responsible for developing Test Scripts, Test Plan, Test Strategies, RTM and Test cases in Quality center.
  • Wrote test cases for HR - OM, TM, PM, PA, Payroll etc.
  • Used Remedy tool for support and ticket management.
  • Test to validate interfaces between SAP and other external Systems.
  • Prepared XML files from KRB (Kenexa Brass Recruiting) and uploaded them into SAP.
  • Tested roles and authorizations in KRB.
  • Worked on release based environments, making sure all the business requirements are met
  • Tested inbound and outbound interfaces to and from KRB.
  • Involved in writing the test cases for UAT and Integration testing.
  • Tested Materials management including testing of Creating Materials, Stock overview, creating of supplies, non-stock material, Purchase requisition etc.
  • Involved in testing the Sample Compliance website which is used for tracking the day to day activities of the sales representative and making sure that they are working according to the compliance.

Confidential

Process Associate

Responsibilities:
  • Involved in writing and implementation of the test cases and test scripts.
  • Involved in project planning, coordination and implementation of QA methodology.
  • Creating user requirements document for company’s wide reports by communicating with end users and developers
  • Used Solution Manager for storing documents and testing purposes
  • Used Rational tools, Test Director, QTP for testing
  • Used VB Scripting and Java Scripting for descriptive programming
  • Responsible for testing the System Testing, End to End testing, UAT and Functionality Testing.
  • Used test director and mercury tools for testing purposes
  • Performed manual testing and maintained documentation on different types of Testing, White Box Positive, Negative, Regression, Integration, System and User-acceptance
  • Performed Database testing, Wrote SQL queries to validate data
  • Executed Test cases manually to verify actual results against expected results
  • Responsible for tracking issues which are encountered during testing of various modules of the application/client
  • Generated detailed daily test status reports using Test Director. Coordinated in meetings with Business, Project Managers, Technical Analysts and Developers.

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