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Qa/ Resource Manager Resume

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Cincinnati, OhiO

SUMMARY:

  • Objective Position in software development utilizing extensive Software Development, and Software Quality Management experience.

WORK EXPERIENCE:

Senior Consultant

Confidential, Cincinnati, Ohio

Responsibilities:
  • Create Technical User Guides
  • Document Strategy and Approach deliverables.
  • Create SDLC project documentation.
  • Create and execute independent test cases.
  • Advise on Best Practices.

QA/ Resource Manager

Confidential

Fairfield, Ohio

Responsibilities:
  • QA Manager for a fortune 100 international insurance organization.
  • Managed multiple onshore and offshore QA teams.
  • Responsible for up to 35 small and large development projects.
  • Conduct employee mid - year and annual reviews.
  • Coach and lead employees on personal development goals.
  • Set employee objectives.
  • Assist/lead Project Managers with Project Plans and SDLC adherence.
  • Create domain level Test Strategies through all phases of the SDLC.
  • Manage resource vendor accounts and SOWs
  • Authored Commercial Insurance domain Automation Test Strategy.
  • Advised and reviewed all automation test efforts.
  • Created and updated all test efforts within the Commercial Insurance organization.
  • Responsible for all Commercial Insurance QA budgets.
  • Responsible for all domain QA resourcing and planning.
  • Responsible for all regression test repositories including manual and automated.
  • Defined SDLCs following agile methodologies.
  • Reviewed and approved business and functional requirements.
  • Trained QA leads on management strategies and leadership skills.
  • Researched and selected new testing tools,
  • Responsible for continuous process improvement.

Operating Systems and Software: Windows 7, Microsoft Office, QTP, Mobile apps, WEB apps, Jenkins, ALM, Selenium.

Project/ QA Manager

Confidential

Hebron, Kentucky

Responsibilities:
  • Project Manager for a home automation technology company.
  • Lead a team of software engineers performing functional and automated testing.
  • Define and implement departmental goals and procedures.
  • Evaluate and select third party development tools. (Jama, FogBugz, GitHub, Jenkins, Ruby, etc.)
  • Train and guide team on advanced testing techniques and development best practices.
  • Produce metrics and analytics for business stakeholders.
  • Documented and implemented organization SDLC.
  • Lead daily scrum meetings.
  • Submit and maintain project plans/budgets.
  • Created and implemented continuous integration plan utilizing Jenkins and Ruby automated test scripts.
  • Defined and implemented issue management (defect tracking) procedures.
  • Recruit, interview, and select new team candidates.
  • Lead multiple high profile projects.
  • Provide performance feedback and suggest goal oriented improvements to team members.
  • Review and approve business/functional requirements.
  • Mentor and train team members.
  • Document and manage risk management procedures.
  • Schedule and execute test cycles.
  • Document and manage change control procedures.
  • Create and maintain test data.

Operating Systems and Software: Windows XP, Vista, 7, and 8 Microsoft Office, Ruby, Linux, QTP, Mobile apps, WEB apps, GitHub, Jenkins, Jama, FogBugz, Test link.

Project/ QA Manager

Confidential

Cincinnati, Ohio

Responsibilities:
  • Project Manager for a media and marketing solutions company with a diverse portfolio of broadcast, digital, mobile, and publishing companies.
  • Responsible for managing multiple teams including on, and offshore.
  • Built test automation department from ground level.
  • Researched and selected organization development tools (Selenium, MSDN, .net, C#, Java, SOAPUI, QTP, Quality Center, Jenkins, GitHub, Subversion, Tortoise)
  • Conceived and implemented organizational automation test strategy.
  • Managed and lead ETL data conversion testing across multiple content management systems.
  • Recruit, interview, and select new team candidates.
  • Manage and direct all automation test development projects simultaneously.
  • Manage and direct 3rd party crowd sourcing testing resources including uTest and offshore.
  • Designed and implemented Selenium test framework and grid.
  • Provided direction to developers creating functional automated tests, across multiple browsers.
  • Managed automated API test projects utilizing the SOAP UI to verify end point return codes.
  • Lead mobile app test teams including native app and mobile web.
  • Plan and implement continuous integration plan utilizing Jenkins.
  • Setup and configure Subversion / Tortoise version control software.
  • Submit and update organization budgets.
  • Create and maintain project plans following SDLC.
  • Manage automated Analytic testing efforts (Omniture, ComScore, Audience Management, and AWS).
  • Train and mentor team members.

Operating Systems and Software: Windows Vista, Windows 7, Microsoft Office, SQL, Selenium, ASP.Net, Mobile apps, QTP, Quality Center, WEB apps, SOAP UI, Jenkins, Subversion, Rally, Django.

Senior Project Manager /Test Coordinator

Confidential

Cincinnati, Ohio

Responsibilities:
  • Test Coordinator for a global leader in the healthcare industry
  • Lead twelve (12) test projects simultaneously including twelve individual QA Test Leads.
  • Responsible for implementing new Confidential Lean development methodology across all projects.
  • Conduct and lead risk management process.
  • Review and approve project deliverables within SDLC guidelines.
  • Coordinate all testing activities for the CMS organization.
  • Compile individual project status reports into organization status.
  • Maintain and review all organization test schedules.
  • Coordinate test multiple environment readiness.
  • Report any issues, risks, or concerns to executive management.
  • Identify and document all downstream testing needs.
  • Provide Rational Tools training to test team members.
  • Lead and facilitate project status meetings.
  • Lead test-planning activities.
  • Review testing methods for improvement.
  • Suggested areas for automated testing.
  • Reviewed functional and business requirements for testability/clarity.
  • Conducted and facilitated defect triage meetings.

Operating Systems and Software: Windows XP, Windows Vista, Windows 7, Microsoft Office, IBM Rational Tools, IBM Mainframes, Client Server systems, and WEB/Mobile apps.

Quality Assurance Test Lead

Confidential

Ann Arbor, Michigan

Responsibilities:
  • QA Lead for medical device company.
  • Responsible for testing class 1 cardio imaging medical device software.
  • Created and documented iterative SDLC.
  • Defined and documented business/functional requirements.
  • Worked with developers to create, document, and execute unit tests.
  • Created master and detailed test plans.
  • Wrote and executed functional test cases.
  • Conducted requirement and design reviews.
  • Developed test data strategy.
  • Created and implemented Risk Management plan.
  • Created coverage matrices ensuring 100% test coverage of functional requirements.
  • Adhere to FDA Class 1 regulatory requirements.
  • Documented and triaged defects.

Operating Systems and Software: Windows Vista, Windows 7, Microsoft Office, Visual Studio 2010, C#, .Net, Win CE 6, SQL,

Quality Assurance Test Lead

Confidential

Cleveland, Ohio

Responsibilities:
  • QA Lead for medical device company.
  • Responsible for testing class 3 medical device software, and firmware.
  • Create and document test approach.
  • Define testing scope.
  • Configured and administrated bug tracking application (Visual Studio).
  • Worked with developers to create, document, and execute unit tests.
  • Created master and detailed test plans.
  • Wrote and executed functional test cases.
  • Created and administrated change control process.
  • Facilitated requirements, code, and design reviews.
  • Developed test data strategy.
  • Installed and configured Visual Studio 2010 tool set.
  • Adhere to FDA Class 3 regulatory requirements.
  • Defined workflows diagrams utilizing Visio.

Operating Systems and Software: Windows Vista, Windows 7, Microsoft Office, Visual Studio 2010, Team Foundation Server 2010, C#, .Net, Win CE 6, SQL Visio, Active Sync.

Quality Assurance Lead 

Confidential

Cleveland, Ohio

Responsibilities:
  • QA Lead for startup medical device company.
  • Lead a team of 3 to 4 test analysts.
  • Established all testing procedures.
  • Defined Bug tracking procedures.
  • Configured and administrated bug tracking application (Bugzilla).
  • Created risk analysis plan.
  • Executed risk analysis including software, hardware, and clinical areas.
  • Created master and detailed test plans.
  • Wrote and executed functional test cases.
  • Created and administrated change control process.
  • Conducted design reviews.
  • Developed test data strategy.
  • Wrote unit test cases to test complex algorithms.
  • Reviewed/verified all project procedures and deliverables met strict FDA regulatory standards.

Operating Systems and Software: Windows XP, Windows Vista, Microsoft Office, Bugzilla, Confidential Atlas 1, SQL.

Quality Assurance Lead

Confidential

Canton, Ohio

Responsibilities:
  • Test Lead for ATM software applications.
  • Lead test team of 4 to 5 test analysts.
  • Implement and train agile software development methodology.
  • Create master and detailed Test Plans.
  • Write functional test cases.
  • Review test cases written by entry-level test analysts.
  • Execute test cases / use cases (Rational Manual Test).
  • Configure lab equipment.
  • Execute Performance tests.
  • Execute Hardware Device tests
  • Maintain test deliverables (Rational Clear Case).
  • Document defects (Rational Clear Quest).

Operating Systems and Software: Microsoft Office, 91x, Paragon Host Simulator, SQL, Rational Functional Test, Rational Clear Quest, Rational Clear Case, Rational Req Pro, Rational Manual Tester.

Quality Assurance Lead 

Confidential

New York, New York

Responsibilities:
  • Test Lead for new retail Point of Sales application.
  • Lead test team of 4-test analyst.
  • Create master and detailed Test Plans.
  • Write manual functional test cases.
  • Lead automated test team creating automated QTP test scripts.
  • Utilized HP Test Director Tool to manage test assets.
  • Execute test cases / use cases.
  • Defect Management (Test Director)
  • Create test coverage matrices for gap analysis (Test Director).
  • Maintain multiple test environments.
  • Create test reports.
  • Created detailed test data strategy.

Operating Systems and Software: Windows, Xstore, Microsoft Office, WebX, SQL, Jira, NCR Registers, QTP, Test Director

Project Manager/ Test Coordinator

Confidential

Cleveland, Ohio

Responsibilities:
  • Create Test Approach and Test Plan documents.
  • Utilized HP Test Director Tool to manage all test assets and deliverables.
  • Coordinate all extract and report testing.
  • Coordinate all ETL data conversion testing from multiple sources.
  • Managed development and test environment readiness.
  • Analyzed and documented best approach to implement Rational Automated Test Tools.
  • Manage environment interfaces (EDS, Web Methods, EDM, Trans Union, Web Services)
  • Manage and Mentor Project Managers, QA Leads, QA Analysts, Automation Developers, and Test Teams of up to 20 professionals.
  • Lead large offshore test teams.
  • Responsible for defect triage (Test Director and Rational Clear Quest)
  • Implemented Metrics to identify process gaps.
  • Assist Performance Test Leads.
  • Assist and support Project Leads and Product owners with detailed project plans.
  • Coordinate production defect emergency patches.
  • Identify and coordinate regression-testing needs.
  • Review business/functional requirements for testability.
  • Trained Project Managers on Confidential proprietary development methodology.
  • Created Project schedules utilizing Microsoft Project.
  • Defined and reviewed project deliverables including project plans, test plans, test cases, use cases, functional/business requirements, ROI, vision and scope, risk management, budgets, automation plans.
  • Scheduled and conducted peer requirements reviews.
  • Scheduled and conducted quality gate deliverable audits/reviews.

Operating Systems and Software: Windows XP, Share point, Microsoft Office, WebX, .net, IBM Mainframe, Outlook, Rational Clear Case, Rational Clear Quest, Informatica, XML, HTML, CICS, Mercury Win Runner, Sametime, Groove, PowerPoint, Clarity, Test Director and Track Record.

Quality Manager/ Configuration Manager

Confidential

Bethesda, Maryland

Responsibilities:
  • Member of Quality Assurance, Test, Configuration, and Documentation teams for the (DOD) missile defense software development project.
  • Operated QA processes at CMM (Capability Maturity Model) Level II.
  • Followed IEEE development standards.
  • Utilized RUP (Rational Unified Process)
  • Mentored team members on Quality and Configuration processes.
  • Conducted Verification and Validation efforts.
  • Evaluated and purchased software development tools as needed.
  • Designed test lab, operating multiple test environments to ensure system testing.
  • Wrote Master Test Plan following RUP and IEEE standards.
  • Wrote Configuration Management Plan.
  • Scheduled project tasks following Earned Value Management plan.
  • Presented and communicated process plans to DOD entities.
  • Wrote and executed test and use cases documenting all defects.
  • Configured and administered defect-tracking tool (Bugzilla).

Operating Systems and Software: Java, Windows 98, Windows NT, Windows 2000, Windows XP, PowerPoint, Microsoft Office, Unix, JUnit, JTest, CORBA, Rational test tools, Eroom, and Bugzilla.

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