TECHNICAL SKILLS:

Software Familiarities: MS Word, Excel, Power Point, Adobe Acrobat Reader 6.0, Microsoft Outlook, SQL (Sybase/Database), My SQL (My Sequel), MySQL Console Manager 0.9.3, VI Editor, EMACS Editor, Rational ClearCase for Unix 4.1, Rational ClearCase for Windows 4.0, defect/bug tracking software (Rational ClearQuest, Perfect Tracker, Bug Host, & JIRA), Debugging program, X - Win32, MD5SUM, MII-TOOL, various Networking tools (FTP, ncFTP, WinSCP, WarFTP, RAS 2.1 (Remote Administrator Server), Secure CRT 3.0, TestLink, Eclipse, CVS (Version Control Software), Service-Now (PCR), and OpenAir (Time Tracking software), HP Quality Center (HPQC), QTP, QA Complete (QAC), and IEX Operations (IEX Ops. ver. 4.0.2.6), SoapUI, Fiddler, Handbrake and Squeeze Encoders, and Wireshark.

Specialty Skills: Knowledge of Data/Video Compression/Source Coding (Lossy/Lossless), Video/Audio Compression components (Frame, Picture, Color, Audio) and Standards, video Aspects, Ratio (4 3 and 16 9), and Resolution (SD and HD), Handbrake and Sorenson Squeeze Encoders (Video Compression Software), basic knowledge of ERP, knowledge of AS9100.

Language Familiarity: Knowledge of XML and shell scripting, HTML.

Operating Systems: MS DOS, IBM RS6000 UNIX, Sun Solaris Ultra 10 Workstation, Linux 7.3, 9.0, & 12, Microsoft Windows O.S. (NT, 95, 98, 2000, 2000 Server, XP, XP Pro, Vista, & 7), and MVS (Mainframe system).

Systems Proficiency: Sun Workstation, Linux Server, UNIX Server, Windows Workstation & MVS Main Frame System.

EXPERIENCE:

Confidential, El Segundo, CA

SOFTWARE STRESS TEST ENGINEER

Responsibilities:

• Installation of software builds on various Set Top Box (STB) models remotely using Bitstream Player (DTS), Middleware Upgrade, and manual CFE upgrade methods.
• Update existing scripts and executing scripts for automation testing.
• Remotely running scripts on the STB’s for the purpose of performing Stress Test on various Set Top Box models
• Remotely monitoring the activities of the STB’s checking for component crashes, core files, deadlocks, errors, etc.
• Extracting log file and data from STBs following software crashes and system errors and performing error analysis from the extracted logs/data.
• Monitoring STB’s and analyzing and debugging software crashes, core files, deadlocks, and errors using extracted data from the log files.
• Report Defect and Support issues using JIRA bug tracking system.
• Directly work with the developers in troubleshooting and gathering information regarding reported defects.

Confidential, Costa Mesa, CA

SOFTWARE QUALITY ASSURANCE ANALYST/QA LEAD

Responsibilities:

• Overlooked and led a group of 6 testers and managed 2 different U.S. and Latin America projects.
• Managed multiple projects priorities and provided daily progress report to the Project Manager as well as the department director.
• Attended daily meetings with the developers and the management and provided update on the project progress and deadlines.
• Created and generated processes and procedures to improve and facilitate testing procedure.
• Provided directions and assigned tests to the testers.
• Performed black box testing.
• Documented/updated detailed Test Conditions, Test Cases and procedures.
• Setup and configured DVR Set Top Boxes including connections to the network, video and audio cables (composite/component/HDMI cables), phone line, and Live/ATSC/SWM/Lab Feeds.
• Performed QA testing of Confidential 's Set Top Boxes (Digital Video Recorders/DVR’s) software components including testing of various Channel types such as A3, HD, and SD as well as all areas of the software such as the Guide, Menu, Playlist, On Demand, PPV, Search, System Setups (Guided Setup, Network, Display, Reset,…), etc.
• Installation and testing of various build types such as Production/JTAG for various Confidential ’s U.S. and Latin America STB models such as Hxx, R1x, D1x, L1x, & LR1x Set Top Boxes.
• Tracked, debugged, and reported defects and bugs.
• Performed Integration, System, and Sanity testing on various versions of software installed on varieties of DVR and non DVR Set Top Box and brands types including Samsung, Thomson, Humax and Pace.
• Performed Automation testing using IEX Operations and Soap UI.
• Used various software and Hardware equipment products such as Fieldglass (Time Tracking), ClearQuest Bug Tracking, HP Quality Center (HPQC), IEX Operations (Automation Software), QA Complete (QAC), SDMSim, BSL CAP Announcement, IV Console, Tera Tem, Remote Desktop Connection, and several other in house software products as well as Digital Modulator (DM240 - AMC) Bitstream Player, & Data Port.
• Performed Bitstream testing for the purpose of A/V and Logo verification.
• Working knowledge of various TV display Aspect Ratio (4:3 and 16:9) and Resolution types (480p, 720i, 720P, 1080p, etc)

Confidential, El Segundo, CA

SOFTWARE QUALITY ASSURANCE ANALYST

Responsibilities:

• Performed both black box and white box testing.
• Working knowledge of encoded video components such as Containers (MP4/MPEG, .MOV, AVI, MWV) and Codecs (AVC/H.264, MP2, Flash, iFrame, and QuickTime.
• Knowledge of Data/Video/Audio (Lossy/Lossless) compression, High Efficiency Video Coding (HEVC) and H.264/PMPEG-4 AVC video compression format/standard.
• Working knowledge of Video Compression Tools (codecs) using Handbrake and Sorensen Squeeze Encoders (software tools).
• Working knowledge of various TV display Aspect Ratio (4:3 and 16:9) and Resolution types (480p, 720i, 720P, 1080p, etc)
• Knowledge of Interaframe and Interframe Compression.
• Performed Bitstream (A3 & DTS/Legacy) testing on various DVR STB brands using Digital Modulator (Radyne ComStream/DM240-AMC).
• Setup and configuration of DVR Set Top Boxes including connections to the network, video and audio cables (composite/component/HDMI cables), Linux, phone line, and Live/ATSC/SWM Feeds.
• Installation of software builds on various Set Top Box models including H2xSamsung and HR2x/HR3x/R2x Samsung, Thomson, Pace and Humax.
• Quality Assurance testing of Confidential 's Set Top Boxes (Digital Video Recorders/DVR’s) software components including testing of various Channel types such as A3, HD, SD, or ATSC as well as all areas of the software such as the Guide, Menu, Playlist, On Demand, PPV, Search, Mange Recordings, Caller ID & Msgs., Parental Controls, Favorite Channels, System Setups (Guided Setup, Network, Display, HDTV, etc.
• Installation and testing of various build types such as NFS, initrd and squashfs for various models such as HR20, HR21, HR22, HR23, HR24, HR34/HMC30, HR44, H21, H24, C31, C41 and R22Set Top Boxes.
• Performed testing using various Remote Control types such as RC70 and RC71 (RF4CE) using both IR and RF signals.
• Ongoing bug fix verifications on all STB’s using various builds and writing and implementation of formal test plans. Updating test plans on TestLink.
• Track, debug, and report defects and bugs using Rational ClearQuest and JIRA bug tracking Software.
• Performed Quick/Unit/Integration/Low Risk/Beta/Performance and Full Regression testing on various versions of the software installed on varieties of D.V.R. Set Top Boxes models/brands including HR34, C30, C31, H21/HR20/HR21/HR23/R22/HR24 Samsung, Thomson, Humax and Pace.
• Performed special Performance and automated testing.
• Performed External 4TB HD testing via eSata connection.
• Provide detailed procedures and documentation of any special test done.
• Assisted new and existing test engineers with questions and/or issues regarding functionalities, installations, and/or troubleshooting of software and hardware products.
• Used various software and Hardware equipment products such as OpenAir (Time Tracking), JIRA (Bug Tracking), ClearQuest (Bug Tracking), TestLink, CVS, Eclipse, TotalMedia 3.5 Video Capture, ATI TV Wonder HD750, etc, Bitstream Player/Digital Modulator (DM240-AMC) in performing daily duties.

Confidential, Lake Forrest, CA

SYSTEM INTEGRATIONS ANALYST/QA LEAD

Responsibilities:

• Performed black box testing of the FutureTrade’s software product.
• Participated in design and architectural activities by analyzing requirements and high-level designs to gain thorough understanding relative to the needs of final integration testing.
• Analyzed the Product Requirements and providing technical details and understanding to the Functional Specification.
• Generated test plans & Procedures to validate the software Platform.
• Provided integration testing for various 3rd party software components.
• Provided technical assistance to operations, development, and QA Staff.
• Assisted management with the scheduling process by accurately estimating task duration.
• Provided expert knowledge for system product architectures, and usage.
• Coordinated maintenance activities carried out by remote development team
• Provided self-direction in response to changes to requirements and spec.
• Working knowledge and usage of Service Now (PCR) platform to build custom applications for automating and monitoring activities.

Confidential, Orange, CA

SOFTWARE QUALITY CONTROL LEAD/ANALYST

Responsibilities:

• Performing both black box and white box testing of 8e6’s software products
• Supervised/led and managed a team of offshore developers in Taiwan and U.S. and 4 local testers developing a brand new Web Based Application of company’s Enterprise Filtering and Reporting software from end to end.
• Responsible for hiring new Software Test Engineers.
• Responsible for managing, leading, and supervising Software QA/Test Engineers in the testing lab.
• Performed various supervisory responsibilities as well as performing Software Testing on various internal Software products.
• QA testing of 8e6’s Enterprise Filtering and Reporting Security Software products including ongoing bug fix verifications on Linux and Windows Server 2000 platforms and writing and implementation of formal test plans using technical requirements and design specifications as input.
• Track and Report defects and bugs using Perfect Tracker and Rational ClearQuest Software.
• Performed Unit, Integration, Beta, and Regression testing on various software applications written in Java, Microsoft Access, C++, HTML (Web Based), and MYSQL (MY SEQUEL) languages.
• Performed various limited software and hardware Network Configurations of Linux and Windows based Servers and test environment setup.
• As Quality Control Librarian, maintained and updated the Q.C.’s Library Server and Tech Support’s Servers with the latest update of the binary and configuration files on daily basis.
• Performed update of company’s “Download” Web Page with the latest releases and versions of 8e6’s Enterprise Reporter Software.
• Assisted developers in determining cause of bugs reported in Beta system.
• Responsible for conducting and maintaining inventory of the Q.C. department’s entire equipment.
• Proficiency in various in house software products such as Web, Windows Access, Java, and Linux based Enterprise Reporter and Filter software.
• Assisted co-workers and colleagues with various technical issues/problems related to the internal software products.
• Used various networking tools and techniques such as ftp, SCP, WinSCP, WarFTP, ncFTP, etc for the purpose of file transfer, Servers Update, and network configurations for testing.
• Provided Weekly Status Report for the immediate supervisor.
• Created and perform automated testing using Rational Robot Tool.

Confidential, Culver City, CA

SOFTWARE QUALITY ASSURANCE ANALYST

Responsibilities:

• Quality Assurance testing of ITG’s software products including ongoing bug fix verifications on Solaris/UNIX and NT platforms and implementation of formal test plans.
• Performed regression and load testing on various software applications written in Java, C, C++, HTML (web based), and SQL languages.
• Working knowledge of Quality Assurance Life Cycle.
• Configured FIX connections, client interface/user and driver/destination.
• Installation of various software
• Wrote and implemented formal QA test plans using technical requirements and design specifications as input.
• Web page updating and maintenance using Dreamweaver software.
• Assisted developers in quickly determining the cause of problems reported in production systems.
• Various configurations of Drivers and Client Interfaces (CI) using the Tinman software interface and database (Sysbase/SQL).
• Working knowledge of various in-house software/systems such as ITG’s Tinman, various versions of Glue Servers (a link between stock trading and trading destinations in the stock trade operation).
• Worked with FIX Engine (Financial Information eXchange) protocol, an open message standard that is used to communicate electronic messages for buy side and sell side transactions in the securities industry, Unix QuantEX, PC Platform, and ACCESS web-based stock trading software.

Confidential, El Segundo, CA

SOFTWARE QUALITY ASSURANCE (Consultant)

Responsibilities:

• Developed test plans/cases and established benchmarks for efficiency.
• Working knowledge of Quality Assurance Life Cycle.
• Installed Microsoft Windows NT 4.0 Server and installed Solaris Operating System and driver software.
• Installed various software products.
• Configured hardware for testing.
• Performed troubleshooting of hardware and software problems.
• Tested various products developed by the company looking for problems in appearance and wording as well as functionality issues.
• Performed testing on GUI applications written in Java running on Solaris/Sun workstations, written in Unix/AIX running on IBM RS6000, written in Print Exchange Command language, and written in HTML and SQL languages.
• Submitted various job types such as ASCII, PostScript, PCL, FORTASCII, SYSOUT, LCDS, and so on using LPR, Bulk Data Transfer (BDT)), or LCDS via Main Frame host (MVS).
• Modified JCL’s and submitted various jobs via MVS utility systems.
• Troubleshoot error codes, maintained printer’s performance, loaded toner cartridges and paper as needed.

Confidential, San Francisco, CA

FIELD REPRESENTATIVE

Responsibilities:

• Conducted survey for the primary purpose of gathering underwriting information.
• Performed Quality Control and inspection of various Manufacturing and Industrial facilities visited on daily basis and collected critical data in order to create detailed report for the purpose of providing loss cost analysis.
• Identified and recorded underwriting information at residential, industrial and commercial, Manufacturing, and Industrial property sites inside and outside, for purpose of obtaining the replacement cost in regards to earthquake, fire, brush, and other related insurance perils in accordance with corporate standards on quality, timeliness, and customer service.
• Prepared site plans, conduct necessary calculations, input all data into computer, and upload the information in the remote centralized database.

Confidential, Orange, California

LOSS PREVENTION ASSOCIATE

Responsibilities:

• Performed Quality Control and inspection of various Manufacturing and Industrial facilities visited on daily basis and collected critical data in order to create detailed report for the purpose of providing loss cost analysis.
• Performed surveys of insured and prospect risks and evaluated their Highly Protective Risk (HPR) characteristics, investigated losses, determined cause and identified corrective measures, handled special visit assignments, witnessed and analyzed test of fire protection equipment, prepared timely reports while maintaining a high level of quality which confirms field assignments including survey results, test and analysis sheets, and diagrams and recommendations. Investigated insured’s claims and losses.
• Maintained efficient work plan that is approved by the supervisor of field services.
• Prepared site plans and conducted necessary hydraulic flow calculations.
• Developed the ability to effectively implement the loss prevention procedures and prepared quality report.

Confidential, Downey, CA

ASSISTANT CIVIL ENGINEER & DRAFTER

Responsibilities:

• Performed drafting operations under general supervision, revised and updated maps, plan checking, prepared legal descriptions and cost estimates and reports on projects, and conducted detailed inspections.
• Operated reprographics related to draft design.
• Updated database systems with the most recent collected data from field.
• Assisting Office Engineers with clerical tasks.
• Processed Permit Application, issuing Commercial/Residential Permits.
• Assisted customers at the front counter and answer calls.
• Performed field inspections.
• Performed Surveying and Mapping.

Confidential, Culver City, CA

COMPUTER OPERATOR/TECH SUPPORT/ADMINISTRATIVE ASSISTANT

Responsibilities:

• Performed technical support in computer lab and assisted Lab manager.
• Performed various office, clerical, and administrative tasks.
• Created database applications to manage student and faculty information using dBase IV and Lotus 123.
• Generated weekly and monthly reports using WordPerfect, First Choice, PrintShop, and Professional Write.
• Assisted students with writing programs using dBase IV, Basic, Fortran and Lotus 123.

Confidential, Inglewood, CA

COMPUTER OPERATOR/ADMINISTRATIVE ASSISTANT

Responsibilities:

• Performed data entry operation.
• Provided assistant for the customers over the phone.
• Performed various office, clerical, and administrative tasks.
• Maintained and updated the servers.
• Created various applications for dBase IV and Lotus 123.
• Created and maintained various databases, generated weekly and monthly reports using different desktop publishing programs.