SUMMARY:

• Over Five years of experience in Quality Assurance. A highly motivated individual with experience in System & Manual Testing including Functional, Regression, System, Integration and Performance Testing of Web and Client based Applications. Proficient in SDLC and all QA processes.
• Good knowledge of standards like CMM, SOX compliance, Agile and Scrum methodologies.
• Possesses expertise in Data Driven Testing & Writing SQL scripts. Has a strong desire for maintaining quality in all the phases of software development life cycle. Strong analytical and problem solving skills. Great communication and interpersonal skills while working in diverse team environments. Knowledge of Automation Testing.
• Experienced in deciding Test Requirements, creation of Test Cases, executing Test Cases and analyzing test results, report and track defects
• Developing Test plans for system testing using Test Director
• Proficient in finding bugs while doing Navigational, Functional testing manually
• Expertise in Problem Solving and Bug Reporting using Bug Tracking Tools like Quality Center, Team Foundation Server.
• Good Experience in Back - end Testing using SQL or UNIX Operating System
• Experience in all phases of Quality Assurance Life Cycle
• Expertise in data driven testing
• Have knowledge in various sectors including, telecom, Point of Sale (POS) and in different roles
• Expert in documentation using MS tools (Word, Excel, Visio and Access)

TECHNICAL SKILLS:

Operating Systems: Windows NT 4.0/2000, Win 95/98/ME/XP, UNIX, and MS Dos

Languages: C/C++, Visual Basic, Java, HTML, DHTML, VB.Net, ASP.net

Scripting Language: VBScript, JavaScript, TSL

Database: SQL Server 6.5/7.0/2000/2008, Oracle 7.x & 8.0, MS Access, MS Excel

Packages: MS Office 2000/2007, Lotus Notes

Testing Tools: Test Director, WinRunner, QTP, QC, Test Track Pro, Team Foundation Server, Track It, Rally, SCME.

Other Tools: VM Ware Administration, Citrix XenServer, Eclipse Java IDE, V-Center.

PROFESSIONAL EXPERIENCE:

Confidential, Dallas, TX

Sr. Quality Assurance Analyst

Responsibilities:

• Responsible for the development, maintenance, and enforcement of ClubCorp’s Applications for quality management processes, standards, and procedures.
• Assigned as team members to application development projects developing scheduled releases of Club Corp.
• Using Jira to track issues and project management
• TestRail - Integrated our Test Case management software with Jira
• Creation of Test Plans and Test cases using TestRail, analyzing test results and tracking defect using Jira.
• Worked closely with Product Managers to develop business user acceptance test plans and manual scripts. In addition, they are to facilitate testing.
• Responsible for product testing including regression testing, functional testing, load testing and Performance testing.
• Responsible for the day-to-day testing, evaluation, and validation of product quality.
• Develop, write, implement, and enforce application change control processes, procedures and standards
• System and user acceptance test product and made suggestions to development and product marketing when requirements did not meet the needs of the customer.
• Documented and reported defects using an in-house defect tracking system.
• Updated test scripts as required. Interface with Development Quality Assurance to ensure that regression scripting incorporates the results of manual scripting for new features/functionality
• Ran regression scripts provided by Development Quality Assurance in the IT-QA staging and pre-production environments
• Provided feedback to Development/Quality Assurance on regression scripts

Environment: Jira, TestRail, SCME, UNIX, LINUX, Windows 7, INMS Web Tools (GWT)

Quality Assurance Analyst

Responsibilities:

• Developed and updated test plans and test cases for SNMP Traps
• Developed test plans and test cases according to High Level Document.
• Responsible for System, Regression and End-to-End testing of traps received from managed objects - Routers, Switches, Hosts and Interfaces in a UNIX based environment.
• Creation of Test Plans and Test cases using Quality Centre, analyzing test results and tracking defect using SCME.
• Created and simulated Enterprise trap scripts and passed them through the SMART Trap Adapter Processor.
• Created and simulated Generic trap scripts and passed them through the IPAM Processor.
• Manipulated automated XML scripts to run multiple traps of different severity’s in a single session.
• Validated XML’s received at GWT server after successful completion of Trap simulation.

Environment: Quality Center, SCME, UNIX, LINUX, Windows 7, INMS Web Tools (GWT)

Quality Assurance Analyst

Responsibilities:

• Developed and updated test plans and test cases for updates to the Cloud Computing Portal.
• Tested the cloud portal for cross browser functionality and security requirements.
• Involved in the Functional, Regression and Performance testing of Agylisys’s Cloud Management Portal.
• Testing included but was not limited to provisioning and de-provisioning of Node Farms, Physical, Virtual Servers and Clusters based on Windows and Unix platforms, SAVM’s, NAS Storage ACL’s, IP’s, Firewall Configurations and Server Logging and Reporting.
• Also tested provisioning and de-provisioning of applications on Physical and VM’s and billing for manual installs.
• Validated state of the art Multi-factor Login system. The system required multiple validations for enhanced security of accounts using phone validation and certificate validation upon logging in.
• Validated Reseller and Reseller Customer pricing. Verified if discounts by writing calculation formulas and verified if discounts were being applied correctly to the Reseller and Reseller customer accounts.
• Validated usage for instance based accounts.
• Created daily and weekly status reports for the project.
• Lead demo sessions for new features to train newly hired team members.

Environment: ASP.net, HTML, Java, SQL Server 2008, Windows XP / 7, Xenserver, VM Ware, Quality Center, Team Foundation Server.

Confidential

Sr. QA Analyst

Responsibilities:

• Developed test plans and test cases according to business requirements.
• Responsible for Functional, Regression, Integration and Performance testing of Admiral’s web based portal.
• Creation of Test Plans and Test cases, analyzing test results and tracking defect using Quality Center.
• Applied the SCRUM methodology effectively in all business processes.
• Tested the backend using IBM’s AS400 system.
• Tested Rate changes using in house developed Rate Checker applications. Verified if Rates are matching correctly on the Web according to the factor changes in Rate checkers.
• Tested the vendor upgrade of the payment processing system.
• Validated data using dummy credit card accounts and verified if data was being stored correctly in the designated database tables. Data included, Credit card type, first and last names of the account holder, credit card number, credit card expiration date, security keys.
• Verified the alert management system for credit card fraud management feature. Verified if alerts were being logged and email alerts were being sent out to the correct account holders.
• Payments validation included but was not limited to, regular minimum monthly payments, customized payments, automatic payments, refunds and pro-rated payments.
• Validated monthly invoices and reports. Verified that all data reported was correct and charged to the correctly account number.
• Testing for defects in payment processing using EFT, Credit Cards, Cash payments and Automatic EFT payment processes.
• Responsible for testing bridging of data from different Comparative Raters to the Web Application.
• Meeting extremely tough project deadlines and being efficient in completing projects on time.

Environment: Team Foundation Server, Quality Center, ASP.net (version 3.5), HTML, Java, AS400, SQL Server 2008, Windows XP / 7.