PROFESSIONAL OVERVIEW:

• Over 18 plus years of Quality Assurance and Test Management experience in the area of Healthcare, Telecom and the Financial Industry. Result - oriented with a long history of success in the following areas:
• Requirement Analysis, Documentation, Planning and Testing.
• Team management of 20 plus resources (onshore/offshore).
• Proficient in MS Project; MS Visio & Project Management.
• Proficient in EPIC-Tapestry claim processing technologies.
• Proficient in Healthcare functionalities & testing.
• Experienced in building Testing Center of Excellence.
• Extensive knowledge of Software Development Life Cycle (SDLC), Agile & Scrum Methodologies.
• Heavily exposed to automation Tools: Quick Test Pro (QTP); Selenium; HP QC/ALM; JIRA and Performance Testing
• Proficient in: True Comp, INFOR WFM (Workforce Management) System. XML, XSD, XML Editors, WSDL, ETL, DW and Middleware systems.
• Experienced in Test Data Management, Cutover Planning and Go Live implementation support.
• Experienced in writing complex SQL query and shell scripts.
• Experienced in Cloud Technology.
• An effective communicator with good analytical, interpersonal, organizational & mentoring skills.
• Ability to multitask with good time management.

TECHNICAL EXPERTISE:

Applications: MS Office (word, excel, power point); MS Project; Siebel; Callidus-True Comp; Crystal Report, C++, J2EE, JAVA, SQL, PL/SQL, Perl, Shell Script; XML, XML, Spy; Perl; HTML;

Testing: Functional, Regression, System, Integration, User Acceptance, Mobile Apps and Database.

Testing Methodologies: SDLC, Agile & Scrum, Waterfall

Test Management Tools : HP Quality Center/ALM, TFS, MTM, Borland Silk Central, Bugzilla, JIRA,

Testing Tools : QTP, SOAP UI, SOA Test & Selenium

Databases : Oracle, MS SQL Server, MySQL, Sybase, Informatica

Operating Systems : Windows 9x/NT/2003/2000/XP/7 and LINUX.

WORK EXPOSURES:

Confidential

Role: Integration Test Lead

Responsibilities:

• Created overall integration test approach document following the Scrum & Agile schedule.
• Prepare Test Data Management Strategy and laying out end-to-end Processes.
• Constructed integration test cases and mapped all user stories to publish the overall testing coverage.
• Published and reviewed test execution details for each sprint with the project team and stakeholders.
• Managed and train the resources to learn of complex integration between BCBST, Availity & BlueExchage.
• Working with scrum master and the product owner to make sure integration testing always aligned with the sprint schedule.
• Acting a single point of contact for Integration testing.
• Manage automation resources use UFT, Load Runner
• Use SOAP UI to validate the request and response for 270/271.
• Query the SYBASE DB to validate the data populated in the front end.
• Validate the following request and response file to make sure the file is HIPAA compliant and populated with correct data set.: X12; EDI file; 270/271, 236/237, 835/837.
• Manage defects and test case execution process through HP ALM.

Role: UAT Project Manager

Responsibilities:

• Responsible for planning, managing and coordination of UAT activities for different KP regions (MAS; CA; CO).
• Critically planned resource alignment in different phases of the UAT to meet the deliverable timeline.
• Defined test strategy and execution planning for each region based on the project criteria.
• Coordinated with the EDI & the data management team to make sure all identified claims were loaded through an EDI gateway successfully ready for testing.
• Very closely worked with UAT and the project team to take the project to the closure state.
• Led the effort for Test Estimation, Test Planning, Resource Planning, Test Data Management, Test Execution, Metrics preparation and Test Closure documents.
• Heavily exposed excel and power point to create graphs and deck to review with the stakeholders.
• Identified Risks/Issues and work with the project team to find with appropriate mitigations.
• Submit daily and weekly status update to the project team.
• Managed defects and test case execution process through HP ALM.
• Analyzed the existing systems and the business requirements to confirm the testing coverage.

Role: Integration Test Manager

Responsibilities:

• Responsible for rollout overall testing project where Coke was replacing all North America Time and Attendance Management Systems with INFOR WFM Solutions.
• Managed such as large Integration (31 components Imports & Exports) testing between INFOR and Coke External Interfaces.
• Successfully tested and delivered for the following capabilities for Wave-1: Time Capture; Scheduling: Absence Management; Accruals; Labor Costing; Reporting and Analytics.
• Created Test Plan & Test Strategy documents for each iteration.
• Reviewed all deliverables with the client and interface owners and received sign off.
• Managed 10 plus resources at offshore location to complete the task daily basis.
• Proactively worked and delivered the project on or prior to the delivery timeline.
• Managed defects and script executions through HP ALM.
• Automate the regression suite using QTP.
• All integration testing followed agile methodology.
• Integration Solutions included cloud technology; employee data sources from SAP and feed from other external Interfaces and exported employee punch details to ADP and SAP E-Time for the billing. Web method & Mule Soft provided the middle ware solutions to move the data to and from the INFOR system.

Role: Test Manager

Responsibilities:

• Managed 20 plus resources and multiple releases in parallel.
• On boarded/interviewed the resources and trained them successfully to support the transitioned project.
• Planned critically to make sure resources are aligned to support all releases and ready for the production delivery.
• Hosted daily morning huddle to review the work detail and prioritized the works and assignments.
• Coordinated the status details with CMS (Center for Medicare Services) and UAT team.
• Created Test Approach/Test Plan and the execution strategy document for every release.
• Triaged every defect with the development and project management team and communicated the details of the outcome to the client.

Technology/Tools: Mark Logic; SOAP UI; Selenium; QTP; HP ALM; XML Spy

Role: Test Manager

Responsibilities:

• Created overall integration test approach and planning document.
• Managed multiple test environments to support the weekly production release and the enhancements.
• Performed overall coordination, status reporting and stability of program oriented test efforts.
• Facilitated the process of creating test cases and ensure Best Practices are followed.
• Managed team about 16 members at onshore & offshore.
• Provide details of estimation on each phase of the testing.
• Managed weekly production releases to make sure highly anticipated defects were fixed and go to the production as per the commitments.
• Worked with the client and third parties to receive sign off on defects and releases before migrated to productions.

Technology/Tools: Callidus-Truecomp; Crystal Report; BPM; Toad; Oracle11g; Informatica; ETL

Role: Sr. Parallel Test Architect

Responsibilities:

• Created Parallel Test Approach and Strategy document that can be used over the releases.
• Defined claim selections and coverage analysis procedures and detail steps that can be followed very easy to achieve complete coverage analysis.
• Defined and managed test execution cycle schedules.
• Assigned work order for the team and published daily/weekly completion status to the upper management.
• Worked with project team to resolve any critical issues.
• Defined defect management processes.
• Trained new resources and bring them up to the speed and provide guidance to learn the concepts of parallel testing.
• Worked with Subject Matter Experts before confirming any issue resolutions.

Technology/Tools: Quality Center; MVS Mainframe; JCL; COBOL; IMS Database; DB2 Database; MS Access; SPUFI; ISPF Utility

Role: Risk System Test Manager (Data Management)

Responsibilities:

• Analyzed Aflac Capital Market System & Business requirements.
• Created integrated and regression test plan, test cases based on the requirements defined.
• Worked with Project Managers, developers and Technical Analysts ensure that testing covers all intend of the functional and business requirements.
• Managed and documented defects in defect tracking system, including steps to reproduce.
• Communicated the status of potential issues and outstanding problems to the project team.
• Understand the different file formats, and how to trace individual elements from the files, to their destination table/column in the Golden Source data warehouse.
• Written complex SQL statement to validate the data load in Data Warehouse schema properly.
• Created comprehensive Excel reports to publish overall UAT status to the project team.
• Investigated/Troubleshoot root causes of the errors in every incident.

Technology/Tools: Informatica; ETL; Golden Source DW; Bug Zapper; SQL Server; Oracle SQL Developer.

Role: Test Manager

Responsibilities:

• Led a test team involved in integrating of AFS-Commercial Loan Origination and BBVA Compass existing banking platform.
• Created Test Approach and Strategy document.
• Defined testing batch cycles and CLO defect process flow.
• Defined test execution process to validate AFS Level-III transactions and financial details in downstream systems.
• Participated in code reviews to ensure adherence to established coding and architectural standards.
• Defined End to End testing scenarios for CLO (Commercial Loan Origination) system.
• Strategically constructed test scenarios based on the following: product type, business segments, pricing, exposure, collateral type, Commitment Structure, Credit Decision.
• Managed JIRA and Customer-1st support systems to report and manage defects and metrics.

Technology/Tools: HP ALM; JIRA; QTP; SOAP; Java; J2EE; Mainframe; Oracle; HP Unix.

Role: QA Manager-

Responsibilities:

• Led Onshore and Offshore test teams.
• Analyzed system and business requirements for the middleware updates for JPMorgan Chase Wealth Management division.
• Critically evaluated the changes in different Web Services, mocked-up the XML input file, and verified response details.
• Wrote complex database query (SYBASE) to verify response details by the web service.
• Used XML Spy and SOA Test Tool to submit test file.