Quality Assurance & Security Testing Manager Resume Pleasanton, CA - Hire IT People

SUMMARY:

Software QA Manager with over 13 years of experience in Quality Assurance, Business Analysis, and Software Development for highly complex business applications in a regulated environment.
Combines passion and excitement for testing with the ability to instill strong trust and engage teams to consistently meet milestones for complex projects.
Committed to delivering high quality applications that meet the real needs of customers and end users.

TECHNICAL SKILLS:

PROFESSIONAL EXPERIENCE:

Confidential, Pleasanton, CA

Quality Assurance & Security Testing Manager

Responsibilities:

Led concurrent testing of legacy and brand new (Java) claims applications, enabling a switchover to the new system with no down time.
Implemented the first company - wide security vulnerability management program, integrating security testing into the SDLC and reducing high-risk areas by addressing 190 findings.
Developed and managed standard KPI’s subsequently implemented across business units, ensuring standardization of processes and alignment between customer needs, business requirements, and industry best practices.
Recognized for commitment to employee development and ability to build loyalty and trust, as indicated by scores above norm on Kenexa employee engagement surveys.
Oversees the creation of the regression test suite for automation and determines which test cases to automate to maximize testing effectiveness.
Leads the creation of performance testing schedules to ensure applications and systems meet the customer performance needs.
Built strong relationships with leadership of Development, Business teams and DevOps to ensure the successful release of new projects and effective resolution of customer data security vulnerabilities.
Led the project to remediate high-risk password findings across 372 applications and devices, leading to the first-time enterprise wide, password compliance for State Fund.

Confidential

Quality Assurance Test Lead

Responsibilities:

Managed resources to provide adequate coverage and monitored testing progress for a team that completed 144 on time, successful projects in 2013.
Created keyword driven automation test cases utilizing QTP (UFT) in HP Quality Center.
Trained and mentored new employees on test design, test execution and knowledge of the workers’ compensation domain.
Created test plans and test scenarios and executed test cases to certify all functionality based on business requirements.
Ran SQL queries to modify and obtain test data for the team to prevent any interruptions during testing.

Confidential

Business Analyst

Responsibilities:

Led rollout on the company wide implementation of a new claims system, allowing for the integration and uniformity of all workflow processes across 20 different offices.
Interpreted major new legislative policies and translated them into system change requirements, and rolled out release to affected end users.
Gathered and wrote business requirements for new functionality and coordinated User Acceptance Testing with end users.
Investigated, identified and resolved defects and workflow issues.