SUMMARY:

• Lead QA Analyst with 15 yrs. experience in the Quality Assurance Life Cycle is seeking lead or management opportunity with growth and advancement.
• Proficient in all aspects of SDLC and QALC. Proven ability to successfully lead any Test Team in a variety of environments.

OVERALL EXPERIENCE:

IT Lead Quality Engineer

Atlanta, GA

Responsibilities

• IT QA Lead for Aurora project where in current DB2 platform will be migrated to Cassandra platform
• Release QA Lead for all .com projects generated for the Online IT department
• Plan, lead, coordinate and support all aspects of QA for .com
• Active contributor and participant on scrum of scrum calls with test leadership including SR Managers and Directors
• Lead Release level Status calls for defect resolution with Development resources and QA Lead teams
• Supervise the creation and of all test documentation and artifacts such as daily metrics reports and bundled test execution results
• Create various process documentation used throughout the QA organization
• Act as POC for 5 QA environments with multiple projects running simultaneously in each
• Currently engaged as the SME for process improvement and implementation for Quality Assurance support and related matters.
• Provide feedback and input directly to SR Manager for QA group for level of effort and general day to day issues
• Coordinate and facilitate, providing technical expertise for Stand up and build out of test environments from store setup to test data requirements and point of sale labs

Environment: Confluence/JIRA, ALM Mercury Quality Center 10.0, WS FTP Pro, Perl, Windows XP, Gentran Integrated Suite, CA LISA, Micro Strategy 9, GERS Ops Console, Citrix Enterprise Desktop, POS, Web based testing, Ecommerce, Selenium, Endeca, XML Mercator MQ.

Confidential

SR QA Specialist Lead 

Atlanta, GA

• Directly oversee off shore testing resources, charged with execution of test cases.
• Work with Project Management and several Development groups to ensure functionality is clearly defined in Design, Business and Functional Requirement documentation.
• Manage defect creation, resolution and retest using HP Quality Center 10.0.
• Facilitate daily Test execution calls for Number Porting and Number Management Projects.
• Create all test planning artifacts for overall release
• Report status to Release Manager and Test leadership on daily basis during test planning and test execution phase.
• Perform hands on manual testing for both Number Management and Number Porting projects including creation of Port Out, Intra Company and Wireline to Wireless test scenarios. Generate test data and assist Test Data Management with facilitation of additional CDT network set up for the QA2 Test Environment .Participate in Defect Triage meetings to make determinations for status of any open, pending issues.

Environment Mercury Quality Center 10.0, Oracle Stack (UIM, CRM, BRM, OSM), ICOMS Windows XP, MS Project BPEL Console, ITKO LISA

EIT Test Lead

Atlanta, GA

Responsibilities

• Led a team of 10 - 15 testers across six projects.
• Ran PAG projects which tested hand held devices and pushed CDR records form production to test environment.
• Ordered phones and SIMS to be used during the test cycle.
• Responsible for creating test data for different MSDNS (Account types) utilizing proprietary software.
• Daily status reporting to Command Center. Facilitated defect triage calls.
• Provided metrics to EIT Test leadership.
• Gave day to day direction to test team for achieving milestones outlined in the Test Plan. Attended document review session with DEV, PM and BA(s) for all projects.
• Developed reports of testing and testing results, execution progress, which was communicated with project managers and test leadership
• Packaged and bundled test results for each release to be reviewed by Change Control board.
• Directly involved with Risk based testing documentation preparation. Enforced EIT standardization and process during test effort for defect reporting and tracking.

Environment: Mercury Quality Center, SQL,JAVA(.JAR), Windows XP, MS-Project, MS Office, VPN, FTP, Proprietary Applications(POS,CRM)

Sr. QA Analyst

Alpharetta, GA

Responsibilities

• Led a team of 8-10 testers through Release 1 of the MY Prism Integration.
• Reviewed and solicited approval of SRS and DSP (design) documentation provided by Development Teams as well as Business Analyst.
• Created test cases to be executed in three separate Runs in a test Environment (IST).
• Participated in meetings and JAD sessions to further develop SRS, DSP and Test Plan documentation. Documented a Test Plan for all three releases, including strategy for Staging, Pilot and Gold Run.
• Designed, uploaded and executed over 300 test cases into Mercury Quality Center. Authored 60 + specialized scripts that functionally tested partner application Interfaces.
• Collaborated and implemented modularized script creation and process for test team to incorporate for future releases.
• Participated in functional, regression, end-to-end, system, and user acceptance testing.
• Tested application utilizing a ColdFusion code base as well as some Java scripting as .JAR files were manipulated and batched to the server using an automated script.
• Provided daily status and metrics to test leadership utilizing Test Director Metrics Tool.
• Lead daily status calls for test team, used as a triage for defects and other test related issues.
• Coordinated scheduling of Interface Functional Testing with Business SMEs and development teams.
• Created documentation on business process specifically pertaining to Test Teams involvement in the SDLC.

Environment: Mercury Quality Center, MS-Visio, SQL,JAVA(.JAR), Windows XP, Rational Clear Quest, MS-Project, MS Office, ERP(Proprietary Applications)

Sr. QA Analyst

Las Vegas

Responsibilities:

• Created test cases of varying complexity. Executed test scripts, measuring expected and actual results, and reporting status ensuring accurate coverage of requirements and business rules.
• Analyzed and studied User interface (UI) and application flow, and made recommendations on same. Used Rational Requisite Pro to document, organize and trace the requirements as well as test cases.
• Defined the scope of the application and involved in the requirements gathering, design sessions and test plan development based on business processes, requirements and system design.
• Assisted in installation of equipment onsite in Las Vegas and Caribbean locations, including the configuration of Cisco VPN tunnels.
• Prepared requirement specifications, resource plans, functionality trace matrix and designed test cases.
• Performed manual testing on windows before documenting automated test scripts.
• Responsible for automated functional and regression testing using Mercury Interactive Quick Test Pro record and playback.
• Various other duties included ensuring Nevada Gaming Control Board compliance relations between departments and outside vendors in a BA capacity.
• Customized the TD projects and performed the full administration functions such as managing users, groups and their permission, setting the mailing configuration, setting up the defect workflow, managing TD projects, managing users, user connections, licenses and configuring servers.
• Responsible for defect tracking process and generating customized reports.

Environment: Test Director 6.x, MS-Visio 2000, Requisite Pro 2003, SQL, Windows 2000 and MS-Project 2000, MS Office VPN, Cisco Router Configurations

QA Consultant Media

PA

Responsibilities:

• Processed and provided test results for over 750 files from Feb 2006-Nov 2006 for World Link. In addition to providing back up for ACH and EDI, which exist on two separate platforms/regions/testing environments.
• Duties included but were not limited to testing processes for World Link, ACH and EDI on the company’s mainframe access program Extra Personal Client.
• Designed test cases for transactions using use cases, developed from scenarios for funding process of all ACH transactions.
• Involved in implementation of automated testing process for ACH and Wire Transactions from manual testing.
• Validated automated Test scripts to ensure that test scenarios are complete and operating in all test environments.
• Performed Usability Testing of the application by conducting interview sessions and questionnaires with users.
• Analyzed and collected business requirements, generated business models, identified system interface and created the requirement specification document.
• Ensured that team members are trained in the skills and tools of system test, project management
• Utilized Mercury Quality Center for MIS/Metrics on a daily basis.

Environment: Quality Center, Windows XP, Mainframe, Extra Personal Client, JCL, TSYS

Confidential

Software Quality Assurance Analyst II

Las Vegas, NV

Responsibilities:

• Testing of all software interfaces and applications run on the Perfect Commerce E-business application.
• System tested web pages using Web Controls, ASP, VB Script, Java Script, and XML.
• Verified reusable functions, session and application variables of ASP application.
• Managed the creating, re-verifying and closing of CRM associated with the application.
• Validated business requirements based on the Software Requirement Specifications and Business Requirement Documents.
• Re-engineered Functional flow, context and high-level diagrams to document the functionality based on the module.
• Worked with developers and project managers to ensure a quality product was turned out for each production cycle.
• Participated in weekly ROM sessions to estimate resource and testing costs for projects for upcoming loads. Solid hands on knowledge in Capability Maturity Model (CMM) Methodologies, Six Sigma, ISO 9001 standards and performance metrics used for tweaking software process.
• Actively participated in SQA walkthroughs, inspections and meetings to optimize the effort in testing the application.
• Participated in scheduling tasks for a team of QA Engineers in order to meet the expectations for the project deliverables.
• Participated in coordinating activities of Project Managers in the testing process both at off shore and on shore sites. Worked closely with Manager to ensure lack of schedule conflicts and led team of up to 23+ QA analysts, at times, on several different projects and tasks. Created standard database checkpoints using ODBC and parameterized the checkpoints using SQL statements.
• Took over management of the QA department and was responsible for the coordination and documentation of test plans through two major releases that generated more than $100,000 for the company.
• Tested Stratton Warren Utility Interfaces using MS Access and AS400.
• Created and maintained Automated Test Suites and Regression Test Suites using Win runner and Test Director and created an extensive functions library to enhance the utilization of functional tests and reusable actions.
• Participated in requirements gathering and design sessions to develop test plans based on business processes, requirements and system designs.
• Developed published and implemented test plans.
• Defined and tracked QA defects and opened defect counts.
• Formulated the QA plan for functional testing, regression testing and performance testing. Responsible for Data base coordination between three testing environments UNIT, SQA and DEMO.
• Solely responsible for testing of production roll outs for 5-7 uniquely customized applications/versions with modification to core functionality and/or minor cosmetic change initiated by clients through enhancement requests.

Environment: Test Director 7. Rational Requisite Pro 2002, Oracle 8i, PL/SQL, Windows 1995, 2000, NT, VSS, VPN, FTP, TCP/IP, Win runner. AS400, Stratton Warren Bid Utility