SUMMARY:

• 10+ years of experience in the field of Information Technology, Specializing in Software Quality Assurance Testing, Analysis and Development.
• Proficient in Software Quality Assurance testing on Mainframe, Client/Server and Web based applications.
• Expertise includes Business User requirement analysis, preparing, executing software test plans and testing on various systems using manual and Automation
• Experienced in writing and executing Database SQL queries to perform backend testing
• Expertise in Quality Assurance and Software Development life cycle methodologies
• Specialized in Testing Financial, Telecom and Insurance Applications.
• Extensive experience in Functionality, Integration, Regression, Data Migration, Backend DB, Performance and User Acceptance (UAT) Testing phases
• Knowledgeable of Financial Trading, Futures, Options Transactions and FIX Protocol and also financial services like Brokerage services, Mutual Funds.
• Possess excellent oral, written communication skills and pleasing interpersonal skills.
• Extensive experience in managing and leading a Quality Assurance testing team through lifecycle of testing activities from planning through defects tracking and reporting

TECHNICAL SKILLS:

Operating Systems: Windows, UNIX, Linux

Database Systems: Oracle, IBM DB2, Sybase, SQL Server, MS - Access

Software Concepts: Agile, SCRUM, OOP, DBMS, Data Warehouse, Software Engineering, Software Project Management, Software Development Life Cycle.

Testing tools: HP Quality Center, HP QuickTest Professional, HP Service Test, WinRunner, Test Director, Compuware QARun, SilkTest, Rational Test Manager, Rational Quality Manager, Rational Robot, Rational Functional Tester, Rational ClearCase, Rational ClearQuest, Rational Integration Tester

Management & Reporting Tools: Microsoft Project Plan, HP Quality Center, Microsoft TFS, AGILE Rally

Scripting languages: VBScript, SQL, TSL, BDL

PROFESSIONAL EXPERIENCE:

Confidential

Malvern, PA 

 BA/QA Testing Lead

Responsibilities:

• Played a hybrid role of a BA/QA Testing Lead in the Mutual Funds Team.
• Worked with Business Owners and Project Management in Agile SAFE Methodology.
• Participated in Functional Requirements and Specifications analysis sessions.
• Developed Test Strategy for each PSI and reviewed with Project Management, Development and System Testing Teams.
• Written Test Plans, Test Cases and Test Steps for each individual components and backend processes involving complex Trade Processing Calculations.
• Executed Test Cases, Test Steps and tracked Test Results in Rally Agile Tool.
• Conducted Functional (Component and Integration) and Regression Testing across different UI screens/pages on the Mutual Funds SEI Desktop application.
• Opened and Tracked Defects related to different Testing types in Rally Tool.
• Participated in daily Agile Scrum Stand up sessions and provided Testing Status.
• Coordinated with EST Systems team to track through Defects, Retesting and Regression Testing.
• Created Testing Metrics to give a clear picture of Testing Status in each Sprint.
• Coordinated with Development Teams and came up with High-level Test Scenarios and Test Data creation.
• Worked on different Business Process Flows like Trade Capture, Portfolio Management, Trade Initial Buy, Subsequent Buy, Partial and Full Liquidation Order types across NSCC, Schwab, DST and Wells Fargo Custodians.
• Worked on Money Market Assets Currency Sweep Calculations under different Processing Organizations/Firms and for different Client Accounts and Portfolios.
• Worked on Fund Account Derivation Logic by creating Fund Accounts across Omnibus, Fully Disclosed and Omnibus for Fully Disclosed Fund Accounts and across different Fund Companies like NSCC, Schwab and DST.
• Involved in Front end UI, Fitnesse and DB comparison testing in Oracle SQL Developer tool.
• Written and Executed SQL queries in Oracle SQL Developer tool to retrieve data from backend DB tables and compare it with front end UI screens data.
• Involved in generating AdHoc Order Files, Confirm files, Reject files for NSCC, Schwab and DST Order types.
• Involved in Planning/Retrospective Meeting analysis with Agile Development and Project Management teams in each sprint.

Environment: Java, Oracle DB, Oracle SQL Developer, Rally, SONAR, JENKINS, CTRL-M, STASH/BitBucket, AGILE SAFE Framework, Test Complete.

Confidential

Wilmington, DE

Responsibilities:

• Managed testing team monitoring life cycle of activities from planning through defects reporting
• Acted as a Liaison between Testing and Business, Technology stakeholders for application under test
• Anchored and led application analysis, test planning, test script development, test execution, defect tracking and reporting
• Organized daily testing stand up, system testing defects tracking testing calls
• Generated daily test execution, defects and test metrics, reports using Salesforce.com DMT toolkit
• Successfully completed System testing execution, approved to User Acceptance Testing (UAT).
• Supported User Acceptance Testing (UAT) with test scripts development, training sessions to the end users and client stakeholders.

Environment: Salesforce.com Cloud, DMT toolkit, MS Office, iContact Inside Sales, Kiosk, NGHCM DB, Veeva, PSET, CTI

Washington, DC

Test Lead/Testing Manager

Responsibilities:

• Managed testing team monitoring life cycle of activities right from planning through defects reporting
• Acted as a Liaison between Testing and Business, Technology stakeholders for application under test
• Anchored and led application analysis, test strategy development, test planning, test case creation, test script development, test execution, defect tracking and reporting
• Organized daily testing stand up, system testing defects tracking and data migration testing calls
• Actively involved in QA resources staffing for both manual and automation testing
• Participation in daily status calls, reporting testing status, communicating outstanding testing issues
• Developed testing strategy, test planning and conducted review sessions with business and technology
• Participated in Business deep-dive sessions to get a better understanding of business requirements
• Developed Microsoft Project Plan, Created tasks breakdown structure, weekly action plans, divided the tasks, allocated and assigned them to testing team based on the capacity, time, complexity and priority of the applications under testing
• Generated daily test execution, defects and test metrics, reports using Microsoft TFS
• Guided QA Automation testing for Microsoft technology developed application, right from tool selection to developing automation test scripts
• Mentored testing team in all different phases of testing starting from System, Systems Integration, Data Migration and End to End testing
• Conducted application demo sessions inviting client stakeholders in the process presenting the application functionality developed and QA tested
• Continuously monitored system functionality quality by escalating defects based on respective severity and priority levels
• Successfully seen through application meeting its exit criteria from system testing perspective before signing off on testing to deploy code to User Acceptance environment

Environment: Microsoft .NET, Dynamics CRM, Dynamics AX, Web Services, SQL Server DB, Visual Studio 2013, TFS(Team Foundation Server), Test Manager, HP UFT(Unified Functional Tester), MS Office

Washington, DC

Test Lead/Testing Manager

Responsibilities:

• Acted as a Liaison between Testing and Business, Technology stakeholders for application under test
• Anchored and led application analysis, test strategy development, test planning, test case creation, test script development, test execution, defect tracking and reporting
• Participated in daily communications with Project Management, Business Leads, Technology owners, Development Leads, in the process of helping QA testing team understand and execute their tasks
• Actively involved in QA resources staffing, selecting the combination of right candidates needed for project considering application environment, manual and automation testing
• Participation in daily status calls, reporting testing status, communicating outstanding testing issues
• Organized testing strategy, test planning review sessions with business and technology stakeholders
• Participated in Business Component deep-dive sessions to get a better understanding of business requirements
• Created tasks breakdown structure, weekly action plans, divided the tasks, allocated and assigned them to testing team based on the capacity, time, complexity and priority of the applications testing
• Generated daily test execution, defect and RTM status report using tools like HP Quality Center
• Followed Agile methodology, by continuously monitoring RALLY KANBAN board of development and testing tasks to make sure test preparation, execution, defect reporting were on right track
• Guided QA Automation testing for Web Services technology, right from tool selection to developing automation test scripts
• Mentored testing team in all different types of testing such as front end UI, middleware web services and database testing with respect to application and its requirements
• Reported test metrics using different tools such as HP Quality Center, Rally DEV and Clear View

Environment: JAVA, REST, Web Services, Oracle, HP QC, Rally DEV, Clear View, IBM RIT, MS Office, IBM Rational DOORS

Washington, DC

Test Lead

• Worked as Scan Pay Test Lead and Lead a team of functional analysts through Requirements, Design, and Test phases
• Worked on Master Test Strategy deliverable documenting the test approach for Scan Pay program
• Created tasks breakdown structure, weekly action plans, divided the tasks, allocated and assigned them to testing team based on the capacity, time, complexity and priority of the applications testing
• Mapped Requirements, Developed test plan and test cases, Conducted Test execution, created, tracked defects and generated defects progress trend reports and graphs using Quality Center
• Monitored and updated test plan for Scan Pay in the process of meeting the aggressive timelines
• Provided expertise in the planning, constructing and execution of release tests
• Involved in daily defect tracking and weekly leads and team meetings to provide feedback on testing activities and escalate any outstanding issues restricting testing progress
• Monitored product test Pass 1, Pass2 & Pass 3 related test preparation and test execution activities to help see team moving forward in delivering test tasks
• Worked closely with Supervisor to provide feedback on daily testing status aligning with Project plan and for other testing related activities

Environment: JAVA, Oracle, HP Quality Center, Microsoft Office

Philadelphia, PA

Testing Lead /Testing Business Analyst

Responsibilities:

• Worked as a Testing Business Analyst and Involved in developing a Master Test Strategy document, which addresses the blue core platform migration program between IBC and Highmark
• Worked as an Interim Test Lead, on different IBC core platform migration functional areas such as Router, EDI, VDI/Desktop and Clinical services
• Communicated with key IBC stakeholders from Business, Technology and Testing teams in the process of gathering key information and including them as part of testing strategy
• Participated as Test Lead in requirements, functional specifications, use cases and testing team meetings as part of different IBC functional areas with Business, technology and testing teams in the process of developing a detailed test plan
• Worked within (IBC) and across (Highmark) organizations in the process of reviewing the master test strategy document and its coordination for respective joint process efforts such as defect, test data, test environments coordination

Environment: Microsoft Office, HP Quality Center

Reston, Virginia

QA Analyst/System Tester

Responsibilities:

• Analyzed Business Requirements, Design and Technical Specifications documents from DOORS
• Involved in creating Test Cases in Quality Center for application under test
• Participated in internal and external review sessions of test cases with Business and Development
• Created Requirements Traceability Matrix (RTM) using DOORS by mapping Requirements to Functional Test Cases written
• Developed Test Data for different CE components based on workflows and Business Logic
• Involved in Test Execution using Quality Center for CE application
• Conducted both Progression and Regression Testing for CE components
• Executed Regression Test Suite containing Regression Test Cases using QuickTest Professional
• Conducted Database (DB) Testing by writing and executing SQL queries
• Used TOAD for Data Analysts tool as means of connecting to Sybase DB
• Worked with PuTTY tool to connect to Unix servers and run Autosys jobs
• Executed Autosys jobs on Unix box and validate data is loaded into DB
• Compared front end data on CE GUI screens with backend DB data
• Logged Defects related to Data or Code using Rational ClearQuest tool
• Participated in Weekly Status, Defect Tracking, Team meetings
• Worked on DBMOD Testing for the Tickets created by Development team
• Used Rational ClearCase to validate data, queries related to the ticket
• Worked with BMC Remedy tool to update the System Test findings and validations on respective changes/tickets created by Development team
• Involved in preparing Test Item Variance, Defect Matrix and System Test Incident Report documents as part of the System Testing process

Environment: Quality Center 10.0, QuickTest Professional (QTP) 10.0, Rational ClearQuest 7.1.1.4, Rational ClearCase 7.1.1.4, BMC Remedy User 7.1, Telelogic DOORS8.1, PuTTY, CE 11.1, TOAD for Data Analysts 2.1, UNIX, Sybase DB, JAVA

Herndon, Virginia

QA Analyst/System Tester

Responsibilities:

• Analyzed Business Rule Conditions from IBM Rational DOORS BRD, JRules Solution Specifications and communicated with Business Owners, System Analysts for clarifications
• Developed System level Test Cases in Quality Center based on Business Rule Conditions
• Worked on XML Test Data required to input SDMU for Workflow and Decision Service Module levels
• Imported Quality Center Test Cases to IBM Rational DOORS
• Developed a Traceability matrix mapping requirements to test cases using DOORS
• Worked on retrieving the updated Business Rules from ILOG Rules repository
• Tested Rule editing, Rule updates and decision logic updates in ILOG BRMS
• Tested ILOG Business rules for tracking Testing status of the application under test
• Used ILOG BRMS for tracking frequent changes and highly variable decisions that need to be automated for the application under test
• Executed SQL queries against Oracle Database using TOAD for retrieving data and compared it to actual response data
• Involved in Web Services Testing submitting XML requests and validating XML responses data
• Involved in System and Regression Testing of SDMU application
• Involved in complex Business rule related field calculations testing
• Retested System level, IT level and Business level testing related defects
• Conducted tests to validate data flowing through XML input and output files
• Logged defects in IBM Rational ClearQuest tool and participated in daily defect tracking meeting
• Tracked defects, retested them and updated the defects with results
• Coordinated in Automating System level test cases using LoadRunner
• Analyzed Automation results in the process of stabilizing a robust automation script needed for Regression Testing purposes

Environment: SDMU, IBM Rational DOORS, IBM Rational ClearQuest, HP Quality Center, ILOG (BRMS), Microsoft Office, Windows XP, Altova XML Spy, Web Services, SQL, LoadRunner, JAVA utility, TIBCO, SIR Oracle DB, TOAD

Confidential

QA Lead/QA Analyst (BIS/TCoE) 

Responsibilities:

• Worked as a Liaison between Business and IT mapping requirements to Functional test cases
• Developed High level Test Strategy, Master Test Plan, Test Scenarios and Test Cases for eCS using Rational Quality Manager
• Worked on preparing test data and setting up Test environment for test execution
• Lead and maintained Accenture India team of eight offshore testing team members
• Conducted weekly status meetings with testers to track execution status
• Written and executed SQL queries against IBM DB2 and Oracle Databases using ODS tool
• Involved in Testing SQL Server Reporting Services 2008 or eCS application
• Validated User Reports generated using SQL Server Reporting Services 2008
• Involved in Data Migration, Browser and Regression Testing of eCS application
• Conducted tests to validate data flowing through XML files to online eCS Statements
• Actively involved in Testing UDAP AA and Z regulations for Statements component
• Developed UAT Test Plan and reviewed with Business and Project team
• Extensively involved in UAT testing in coordination with Business Owners for eCS
• Logged defects in Unicenter Service Desk and participated in daily defect tracking meeting

Environment: eCS, eMessenger, Open Data Streams, Unicenter Service Desk, Agile, IBM On Demand, IBM DB2, Mainframes (Host/3270), Microsoft Office, Windows XP, XML, SQL

Rochester, NY

QA Tester/QA Lead

Responsibilities:

• Developed Business use cases based on the existing functional requirements
• Designed Automation Test Plan for testing Facets Health Transformation
• Developed Test Strategy, Test Scenarios and Test Cases for testing different modules and related sub-modules based on Business use cases
• Involved in Designing the Exceptional Handling Process of Facets Automation
• Involved in documenting Automation related templates such as Coding standards, Naming Standards, Test Data, Test Environment setup
• Created Control Function Libraries and Header files using IBM Functional Tester
• Developed Automation Test Scripts using IBM Functional Tester for the application under test
• Conducted Configuration Testing by loading Test Data from Excel files
• Performed data driven testing using IBM Functional Tester for customer real time data information
• Developed and executed HP service Test scripts for testing web services
• Conducted Regression Testing on all related Facets application Test Scenarios
• Executed Test Suites for Testing Facets by creating Shell scripts using IBM Functional Tester
• Developed UAT test cases, conducted testing, reported test results and raised defects using HP Quality Center
• Participated in scrum meetings on a daily basis to report and keep track of testing status

Environment: IBM Functional Tester, HP Quality Center, Web Services, SOA, Facets, Citrix Meta frame server, Microsoft Windows XP, VC++, MS Excel, MS Visio, Agile Methodology, Oracle

West Chester, PA

Senior QA Analyst/Tester

Responsibilities:

• Reviewed and Analyzed the DTA OM Service level requirements documentation
• Communicated with business owners and developers for creating Use Cases
• Designed test scenarios based on the use cases in HP Quality Center
• Generated requirements traceability matrix (RTM) using HP Quality Center
• Developed test plan for Order Management Service using HP Quality Center
• Created test cases in HP Quality Center for DTA OM Service functional testing
• Developed test scripts using HP service test for doing functional testing
• Involved in testing content management system platform based applications
• Automated tests using HP service test and HP Quality Center
• Conducted SOAP tests using HP Service Test for different releases of project
• Executed Web Services related test scenarios using SOAP UI tool
• Written and Executed SQL queries to retrieve the data from DB for Test Data
• Executed complex queries using PL/SQL written stored procedures
• Executed commands on Linux server to retrieve logs of test executions
• Executed Unix shell scripts for tracking performance on the Linux servers
• Logged defects using HP Quality Center and tracked defect statuses
• Participated in different meetings including defect tracking and review, scrum, weekly test data review, testing status which helped to give deliverables on time

Environment: Web Services,SOA, WSDL, XML, SOAP, HTTP, CSG, DDP AMDOCS, ACSR, Comtrac, Content Management System,Oracle DB, HP Quality Center, HP Service Test, SOAPUI, Java, Linux, SQL

Manhattan, NY

 BA/Senior QA Analyst/Tester 

Responsibilities:

• Reviewed, analyzed the business requirements, functional specifications of Athena and April
• Communicated with other Business Users about the workflows of the components
• Worked on data mapping for batch feeds from Murex to Athena and Athena to April.
• Conducted performance tests including volume, capacity, load and stress testing
• Reported performance based on Elapsed Time, CPU % user, CPU % system, Memory Usage
• Used JIRA tool for defect management in the Athena application component testing
• Executed Linux commands to generate Athena xml files for batch feeds data comparison
• Generated difference files for Murex, April reconciliation using Python test scripts
• Written performance based test cases for conducting Databases comparison testing
• Performed component level testing for batch feeds data flow to downstream systems
• Analyzed the Testing results and reported any defects using JIRA
• Connected to DB using DB Artisan tool and executed Select, Insert, Update and Delete with DB objects
• Executed Unix shell scripts for tracking performance of Athena on the Linux servers
• Developed UAT Test Plan and reviewed it with Business team members
• Documented UAT test cases and Test Scenarios using HP Quality Center
• Involved in conducting UAT testing of Mortgage system components Home Purchasing Loans such as Fixed Rate, Jumbo and Adjustable rate Mortgages in coordination with Business Owners
• Participated in UAT testing for other Mortgage components such as Refinancing Home, Customer Services and Mortgage Payments
• Test Planning, execution, monitoring, defect reporting and tracking of tests using HP Quality Center
• Participated in defect tracking meetings for prioritizing the defects

Environment: Oracle, SQL, Java, Eclipse, Python, HP Quality Center, Maven, Tyger, ALBPM (Aqua Logic Business Process Management System), Linux, DB Artisan, Windows XP, MS Excel, Access DB, Agile Methodology, Subversion, Tortoise SVN, Confluence, MUREX, Athena, APRIL

New York, NY

Sr. QA Tester/QA Lead System: CSI/Syfact Interface

Responsibilities:

• Analyzed Business Requirements and functional design specifications
• Communicated with business owners to understand the requirements
• Developed Traceability matrix on Business requirements and specifications
• Involved in developing Test Plan and Test Cases based on requirements.
• Performed manual testing to understand flow of different modules of application
• Involved in leading other QA testing members by following Testing Methodology
• Conducted Functional, Regression testing on the application
• Involved in performing security, integration and system testing
• Developed UAT test plan, test cases and test scenarios using Test Director
• Worked with Business Owners and Project management in UAT testing phase of the application
• Performed Regression testing to make sure application functionality in new build
• Performed Database Testing for checking data validation and data integrity.
• Executed SQL queries to verify the dataflow from the backend.
• Managed test plans and reported bugs encountered in the application during Regression and UAT testing phases using Test Director

Environment: Test Director 7.6, Java, JavaScript, J2EE, HTML, XML, Oracle 9i, Windows 2000/NT.

New York City, NY

 Sr. QA Analyst/QA Lead 

Responsibilities:

• Analyzed functional design specification, developed test strategy, test plans
• Communicated with business owners on Central Trade Manager requirements
• Managed both onsite and offshore QA staff for testing the application under test
• Developed Test cases for Functional, Regression, InFlight, High Availability testing
• Performed Manual testing on the application’s functionality based on test cases
• Performed Regression, Functional, In-Flight ,High Availability testing using Silk Test
• Developed automated test scripts using Silk Test
• Created Test Scripts for Data Driven, Batch tests and exception handling using Silk Test
• Performed Unix shell scripting to automate repetitive tasks of the application
• Conducted database testing using SQL Queries
• Involved in writing UAT Test Plan, reviewing it with Business owners
• Documented test cases and test conditions as part of the process in UAT testing
• Conducted UAT test execution based on developed test cases
• Tracked and reported the errors found in the application using Silk Central

Environment: Silk Test, Silk Central, Silk Performer, Test Director, Windows 2000/XP/NT, UNIX, Oracle, SQL, Java, J2EE, IBM Websphere, Rational Robot, Rational Clear Case, Web Logic

Owings Mills, MD

Test Coordinator/QA Lead 

Responsibilities:

• Involved in reviewing functional design specifications, developing test strategies
• Communicated with business owners for requirements on 401K RPS System
• Developed Test cases for Functionality, Interface, Security, Performance Testing
• Involved in Manual testing to get an understanding of application’s functionality
• Managed group of QA testing members and reported Regression test results
• Involved in Regression testing, Functional testing using Silk Test.
• Developed automated test scripts using Silk Test.
• Involved in Performance testing using Silk Performer
• Involved in coordinating the test plan development, test cases and test execution.
• Created Test Scripts for Data Driven , Batch tests and exception handling using Silk Test
• Conducted database testing using SQL Queries
• Executed written Unix shell scripts for handling daily tasks of the application
• Involved in writing UAT test plan and test cases
• Reviewed UAT test plan and test cases with Business team members
• Participated in UAT test execution in coordination with Business
• Tracked and reported the errors found in the application using Silk Central

Environment: Silk Test, Silk Central, Silk Performer, WindowsXP/WindowsNT, UNIX, DB2, SQL, PL/SQL, CICS, TSO, COBOL, Java, PVCS, WebSphere.

Jersey City, NJ

QARun Sr. QA Consultant 

Responsibilities:

• Reviewed functional design specifications and developed test strategies, test plans
• Analyzed application requirements by communicating with Business Owners
• Documented Test cases for Functionality, Interface, Security and Performance Testing.
• Performed Manual testing on mainframe screens and its functionality
• Involved in Regression testing, Functional testing using QA Run.
• Participated in Integration testing and System testing.
• Developed automated test scripts using QA Run.
• Involved in coordinating test plan development, test cases and tests execution.
• Created Test Scripts for Data Driven, Batch tests and exception handling using QA Run
• Conducted database testing using SQL Queries
• Tracked and reported the errors found in the application using Clear Quest.
• Assisted in the development and execution of systems.

Environment: QA Run, QA Load, QA Director, Clear Quest, Windows2000, IDMS, DB2, SQL, CICS, TSO, and COBOL

Edwardsville, IL 

Responsibilities:

• Designed different units embedded in the PID controller such as Counter, Coefficient, Sample Values, Multiplier, Adder, Accumulator, Latch and PIDout units
• Individual units and major blocks such as Booth-Wallace multiplier, Carry-Lookahead adder were connected using Renoir tools
• Compiled design module code by using Verilog - XL
• Tested extensively by writing test-bench for design module and its units
• Observed and reported the appropriate test results through simulations ins Simvision using Cadence tools