SUMMARY:

• Experience as a BA, QA, Developer, and QA Engineer/Manager in both mainframe and web testing environments throughout the full project life cycle, (SDLC), including analysis, design, coding, testing, implementation, and management of various system applications in the Healthcare, Insurance, and Banking industries. 
• Highly motivated self - starter and overall team player who works well on cross functional teams. 
• Although my experience covers both full-time and most recently, contractor assignments, I have a proven record of strong analytical skills and the ability to portray information in a logical and well organized manner. 
• Strong, positive relationships with the software development team, especially project managers, developers and business analysts. 
• Passion for software testing and finding bugs in software prior to implementation. 

SKILLS:

• Business Objects, CICS, COBOL, Data Analysis, DB2, HTML, IMS, Java, JCL, Mainframe, Management, Microsoft Access, Microsoft SQL Server, Microsoft Excel, Microsoft Word, Oracle, 

EXPERIENCE:

Confidential

Quality Assurance Test Coordinator

• Develop detailed test conditions, test cases and scripts, and related data to ensure full  project’s functional business requirements for the Government application . 
• Perform defect management activities using HPQC.
• Works with the various resource managers for proper use of technical resources and reports to the Mainframe ReHosting Project Steering Committee.
• This role is also responsible for communicating the testing status, issues and risks to the Project Steering Committee, resource managers and the project team.
• Participate in Daily Scrums with Testers, Bas, Developers, and Project Manager.

Quality Assurance Engineer

• Coordinating testing activities within QA and creation of the QA Test Plan and Test Cases, and scenario building. 
• Developed detailed test conditions, test cases and scripts, and related data to ensure full  project’s functional business requirements for the Government application . 
• Test case management using the TestRail tool.
• Participate in Daily Scrums with Testers, Bas, Developers, and Project Manager.
• Writing complex queries using SQL (Oracle 11g) to verify data in the back-end.
• Support testing by writing joins, unions, and writing to test data bases to investigate data defects identifying errors with DB2 and SQL Server tables and the NCO Web Office application.
• Supporting development teams during integration testing, and providing assistance with issues found during integration testing in lower environments.
• Participate in problem-solving meetings to establish root cause.
• Create (Open) and track defects in JIRA adding test snapshots and attachments as needed when providing updates to open defects in QC.
• Attendance of daily defect calls, and help in triaging the defects.
• Assist Development team with investigation of Production issues, as needed.

Quality Assurance Lead Engineer

• Create and develop QA Standards and procedures.
• Create the QA Test Schedule from planning to implementation.
• Determine time estimates for all QA Activities.
• Coordinate a Smoke test with the release manager for each build.
• Coordinate the testing and schedule of builds with the System Architect and the Developers.
• Coordinate with Performance, Security, automation, and Load testing teams from planning to implementation.
• Testing web services and XML in a UNIX/Java with Oracle and DB2 environment.
• Using Microsoft Office (Word, Excel, PowerPoint, Sharepoint, Outlook, and Internet Explorer).
• Agile Methodology - Participate in Daily scrums with project team players and the Scrum Master.
• Support the project manager by providing immediate QA status and information during daily mgmt of QA Testing.
• Directed the daily test activities of four major QA Testers and 6 offshore testers.
• Provided all testers with the appropriate knowledge transfer to assist them in testing.
• Also supported global QA Testing to ensure that our changes and enhancements are completely successful across all other affected systems within the organization.
• Helping with writing queries.
• Testing the API and GUI for the SNAPP system built with JAVA.
• Worked with Developers to review and read XML inquiries for backend testing.
• Using Sharepoint to put all project related documents, such as the QA Test Schedule, the Master Test Plan, Test plan review documentation, etc. Send the Sharepoint links to all the project team players.
• Using Quality Center - HP ALM/12 to store our test cases, test plans, requirements, and any documentation concerning them.
• Also responsible for ETL Testing against SQL Server for backend testing of information pulled from the Oracle Data bases for the project, using Microsoft Integration Services tool.
• Verify that data is transformed correctly according to various business requirements and rules.
• Make sure that all projected data is loaded into the data warehouse without any data loss and truncation.
• Make sure that ETL application appropriately rejects, replaces with default values and reports invalid data.
• Make sure that data is loaded in data warehouse within prescribed and expected time frames to confirm improved
• performance.
• Review and define test strategy for mutual acceptance by stakeholders before starting actual testing.
• Test planning  based on the inputs from test estimation and business requirement
• Designing test cases  and test scenarios from all the available inputs
• Writing SQL statements extensively and tailoring the SQL provided by development team so that the testing team must be aware of the results we are trying to get using those SQL statements.
• Preparing summary report upon successful completion of testing process. 

Confidential

Quality Assurance Lead Engineer 

• Establish and evolve formal QA processes, ensuring the team is using industry-accepted best practices.
• Responsible for Quality Assurance testing (regression, manual testing, automated testing, system testing) and analysis from business requirements documents and root cause analysis. 
• Testing is on the Lexis-Nexis Credit Background applications, where I am responsible for tracking the performance, reliability, and accuracy of the application.
• Documenting, monitoring, and resolving QA issues (test findings and defects) which are logged into a bug tracking application, TRACKPLUS, JIRA and Quality Center.
• Testing Back-end, GUI, and the API using Unix, XML and SOAPUI. Also testing with Java.
• Develop detailed test conditions, test cases and scripts, and related data to ensure full coverage of the project’s functional business requirements for the Insurance application. 
• Test approach using an Agile software development framework Scrum for managing software projects and application development.
• Automating regression test scripts using QTP and Quality Center.  
• Interface with the Development and Business Analyst teams to discuss system test strategies. 
• Responsible for driving the defect management process using HP Quality Center.  
• Review all test deliverables within the test team, and with the project team.  
• Testing on a mainframe platform using CICS, COBOL II, DB2, SQL, MVS JCL.
• Responsible for the managing of multiple software releases in a growing environment with many enhancements and new projects.
• Using Quality Assurance processes to investigate middleware defects, using basic Unix, combing logs and identifying errors.
• Supporting development teams during integration testing, and providing assistance with issues found during integration testing in lower environments.
• Participate in problem-solving meetings to establish root cause.
• Create (Open) and track defects in JIRA adding test snapshots and attachments as needed when providing updates to open defects in QC.
• Attendance of daily defect calls, and help in triaging the defects.
• Assist Development team with investigation of Production issues, as needed.

Senior Quality Assurance Test Lead

• Assisted Business and Development team in requirement mapping from business requirements in order to develop effective d eliverables that fully test impacted business areas for the complex Financial and Survey applications. 
• Writing SQL queries for complex financial reports and calculations.
• Developed detailed test conditions, test cases and scripts, and related data to ensure full coverage of the project’s functional business requirements for the Survey applications. 
• Assisted in test execution, documenting all test results, defects, and issues, and building a traceability matrix, tying test cases to the requirements. 
• Coordinated and communicated with multiple groups across the company, using sharp communication skills to negotiate and resolve issues by presenting complex information clearly. 
• Worked with Project managers in an Agile environment to re move hindrances, resolve issues, and a ct as liaison between requirements analysts and technical developers and the test analysts in coordinating and translating the requirements into action by suggesting and using the most prudent test methodologies available to us. 
• Wrote, reviewed, approved, and executed test documentation, from Test Strategy documents through test scripts, for major software version releases. 
• Ensured project experience is done under the compliance to software development life cycle, especially testing components of an SDLC. 

Senior Quality Assurance Test Lead 

• Developed detailed test conditions, test cases and scripts, and related data to ensure full coverage of the project’s functional business requirements for the Healthcare Application. 
• Assisted in test execution, documenting all test results, defects, and issues, and building a traceability matrix, tying test cases to the requirements. 
• Worked with Project managers in an Agile environment (Scrums) to re move hindrances and resolve issues. Coordinated and communicated with multiple groups across the company, using sharp communication skills to negotiate and resolve issues by presenting complex information clearly. 
• Working directly with Information Technology, Application Development, and Business leadership to provide Quality assurance services involving testing, scheduling, and compliance for the Healthcare applications. 
• Worked with a staff of four testers of varying experience, and 4 offshore testers (in India) for automation activities. 
• Coordinated and drove project team members in developing testing strategies for each phase within a release, while assisting with the scheduling of new releases across various testing groups. 
• Coordinated and drove the activities of the offshore testers in automating the regression portions of the H ealthcare application using QTP and Mercury products. 
• Testing on a mainframe platform using CICS, COBOL II, DB2, SQL, MVS JCL.
• Writing, reviewing, approving, and executing test documentation, from Test Strategy documents through test scripts, for major software version releases. 
• Ensured project experience is done under the compliance to software development life cycle, especially testing components of an SDLC. 

Senior QA Engineer/Test Lead 

• Responsible for writing, maintaining, executing and documenting unit, system, stress regression, and integration test scripts. 
• Developed test plans and test tools, and working with Developers to report and manage software fixes for new and existing products. 
• Worked with the Test Team Manager to review and improve requirements, specifications, and execute test plans, as well as writing test scripts and drivers using scripting and/or programming languages. 
• Performed and documented before and after data comparisons and analysis, running batch jobs and cycles using Control-M and manually. 
• Acted as the primary point of contact for the Business Manager, Test Manager, Project Managers, Developers, Business Analysts, and Test Analysts. Assist the Test Manager or Project Manager with managing and directing the daily work of the 5 Test Analysts as needed. 
• Worked with the client delivery/project team to ensure delivery of test activities. 
• Assisted the Project Manager with directing the development, updating, and maintenance of all test cases and other work plans as required by work requests submitted to the development team.
• Conducted the weekly staff meetings for five testers and ensure that project schedules are being met. 

ETL Testing using Business Objects:

• Verify that data is transformed correctly according to various business requirements and rules.
• Make sure that all projected data is loaded into the data warehouse without any data loss and truncation.
• Make sure that ETL application appropriately rejects, replaces with default values and reports invalid data.
• Make sure that data is loaded in data warehouse within prescribed and expected time frames to confirm improved
• performance.
• Review and define test strategy for mutual acceptance by stakeholders before starting actual testing.
• Test planning  based on the inputs from test estimation and business requirement
• Designing test cases  and test scenarios from all the available inputs
• Writing SQL statements extensively and tailoring the SQL provided by development team so that the testing team must be aware of the results we are trying to get using those SQL statements.
• Preparing summary report upon successful completion of testing process. 

Quality Assurance Test Engineer 

• Managed the test planning, execution, and defect tracking of the Publishing department IT projects. 
• Developed and executed formal test plans to ensure delivery of quality software applications. During the testing process, monitor the system for exceptions and other items requiring post-test attention. 
• Defined and analyzed quality assurance metrics such as defects, defect counts, test results, and test status. 

Senior Application Developer /Quality Assurance Data Analyst 

Responsibilities:

• Worked with the Business Analyst to review test requirements, develop test plans, test data and expected results necessary to thoroughly test the business requirements for the Catalog Publishing system.  D ata analysis and data manipulation via Business Objects, Data Integrator and Scripts. 
• Responsible for executing the test plans to produce actual results, working with the Business Analyst to validate actual test results to expected results and ensure the test requirements are met. 
• Responsible for documenting and resolving testing issues and ensuring software is working while producing a high quality final product out of the test phase to be released into Production. 
• Ensured we adhered to test planning and execution guidelines, processes, and standards, improving and documenting the testing process, reporting status of assigned test tasks and issues and escalating issues and risks to project management/team lead as required. 
• Primary duties are for the Catalog Publishing division, designing and developing applications to fulfill user requests on many platforms using CICS, COBOL II, DB2, SQL, MVS JCL (using SDLC). Dual function as a business analyst and programmer.