SUMMARY:

• More than Seventeen years of extensive experience in various IT companies related to Telecom, Healthcare and other industries.
• ISTQB Certified Tester Advanced Level, Test Analyst (CTAL - TA)
• Proficient in Software Quality Assurance testing (Functional, Regression, User Acceptance, System, Unit) for Client/Server and Web based applications on Windows, UNIX platforms, Microsoft Team Foundation Server.
• Good working knowledge of Oracle, DB2, Progress, SQL Server as database servers.
• Also have development background in Java J2EE, JSP, Servlets, SonicMQ, XML, XSLT and DTD.
• Well versed with SEI, CMM levels and IEEE Quality standards related to software engineering process.
• Possess Strong analytical and interpersonal skills along with excellent communication skills.
• Ability to work independently in a team as well as individually with limited direction in a fast paced environment.
• Primary objective is to achieve a successful and growing career in quality assurance with a focus on leadership preferably with exposure to new skills.

TECHNICAL SKILL SET:

Technologies: J2EE, Applets, swing / AWT, socket programming, JDBC, ODBC, EJB, JSP, Servlets, JavaBeans, ASP, JavaScript, VBScript, Shell Script, DHTML, XML, DTD, JMS, JSMS, GSM, Confidential, SonicMQ, FrontPage, Microsoft Team Foundation Server Cali1.5.2, IPC communicator.

Web Servers: Java WebServer, WebLogic, Apache Tomcat, IIS

Languages: Java, VB, 4GL, XSLT, UML, HTML

Databases: Oracle, DB2, Progress, SQL Server, Sybase, Ms-Access

Operating Systems: Nokia Emulator, Windows NT/2000/Terminal Server, SCO-Unix, HP-Unix, Sun Solaris, DOS

Project Management: MS-Office, MS-Visio, Lotus SmartSuite

Quality Assurance: HP ALM,HP UFT, Quality Center, TestDirector, Astra LoadTest, Astra QuickTest, WinRunner, LoadRunner

Other Tools: Citrix, TOAD, SQL Developer, Squirrel, SQL Navigator, SQL Plus.

PROFESSIONAL EXPERIENCE:

Confidential, Alpharetta, GA

Sr. QA/UAT

• Involved in analyzing the business requirements, by researching and evaluating complex business systems to develop detailed understanding of user needs and create test plans and test cases in HP Application Lifecycle Management (ALM). Also involved in executing the scripts in UFT.
• Ensuring the availability of virtualized Training environment round the clock for training newly hired customer service representatives and business users along with designing/maintaining training guide.
• Responsible for gathering requirements, test planning and testing other Prepaid reference data end-user applications. Also designed user manuals for the same.
• Regularly lead small to medium size projects and provide guidance to staff members.
• Responsible for analyzing the “Impact Assessments” and write High Level Scenarios in scope of release.
• Responsible for performing user acceptance testing, and participate in Status report meetings and interacting with Development team to discuss the technical issues.
• Set up test 3G CDMA handsets, 4G devices, 3G and 4G Tablets, Windows Phone, RIM/Black berry, legacy devices and test accounts for testing of user interfaces and back end API functionalities. Also involved in retrieving data.
• Responsible for Enterprise and Maintenance releases every month.
• Also involved in testing the various functionalities like verifying billing, payments, usage details, Change Plan, profile etc.

Technologies: J2EE platform, JSP, XML, HTML, Oracle, HP Quality Center, SharePoint, MS-Office, MS-Visio, Snagit, Windows XP, HP ALM, HP UFT,Cali1.5.2, IPC communicator.

Confidential, Alpharetta, GA

Sr. QA Analyst

• Involved in reviewing business or functional requirements or technical specifications, thereafter converting them into positive and negative test cases in agile environment.
• Responsible for testing corporate applications.
• Involved in testing PL/SQL statements, stored procedures and PL/SQL jobs used by web applications that display these features on GUI.
• Participated in regular project status meetings for QA to evaluate test strategies and test estimation.
• Responsible for sending daily status reports.
• Responsible for all the deployments in Microsoft TFS. Well versed with the features in TFS like comparison of the code, Version control, and work item tracking system.
• Actively involved in creating UAT documents for the business users to be reviewed after deployments.
• Responsible for post production validations.
• Interaction with Development and Database groups for defect tracking and resolving the issues.

Technologies: TFS, Java, Oracle 10g, Quality Center, MS-Office, MS-Visio, Windows vista/XP, Microsoft SharePoint, IE7.0, IE 8.0, Firefox.

Confidential, Alpharetta, GA

Sr. QA Engineer

Responsibilities:

• Involved in reviewing business or functional requirements or technical specifications, thereafter converting them into positive and negative test cases in agile environment.
• Involved in Daily Stand up meetings Discussed the achievements, blockades, issues on daily basis.
• Responsible for testing Corporate sites, web-based applications and internal applications.
• Also had BA responsibilities for interacting with business representatives/end users to understand requirements and analyze them into technical specifications for the development of the corporate sites.
• Involved in verifying & validating the transactions using MS SQL.
• Involved in creating test strategies and test estimation.
• Involved in daily scrum meetings.
• Interaction with Development and Database groups for defect tracking and resolving the issues.

Technologies: Scrum Agile process, JIRA, Pivotal Tracker, MS-Office, MS SQL Server 2008, XML, MS-Visio, Windows vista/XP, Microsoft SharePoint, IE7.0, IE 8.0, Firefox.

Confidential, Alpharetta, GA

Quality Assurance Test Lead

Responsibilities:

• CRN will collect responses from the STB at the edge, forward them to a centralized location, aggregate the results and send them to the Canoe Common Advanced Advertising System CAAS via web services.
• Involved in reviewing business or functional requirements or technical specifications, thereafter converting them into positive and negative test cases using Quality Center.
• Worked closely with business users to enhance the requirements and update the project specifications thereby communicating to the developers
• Involved in managing QC as an administrator.
• Used Soap UI for simulating Web service for the project.
• Responsible for all the deployments in functional environment for my own project.
• Involved in verifying & validating the transactions using SQL Developer.
• Involved in creating test strategies and test estimation.
• Involved in daily status and weekly status reports.
• Interaction with Development and Database groups for defect tracking and resolving the issues.

Technologies: J2EE platform, Oracle Fusion Middleware 11g products, Web services, HTTP, JMS Web logic 11g, SOAtest 5.5.3, SoapUI 3.5.1, XSD, WSDL, SOAP 1.1, Oracle 11g, HP Quality Center, MS-Office, MS-Visio, Windows vista/XP, Unix, XML Spy, Microsoft SharePoint.

Confidential, Alpharetta, GA

Sr. Quality Assurance Tester

Responsibilities:

• Involved in reviewing business or functional requirements or technical specifications, thereafter converting them into positive and negative test cases using Quality Center.
• Involved in generating and validating XML files using schemas in XML Spy.
• Involved in publishing the queues using batch files for testing the transactions.
• Involved in creating hash maps and testing using J-Unit.
• Involved in verifying & validating the transactions (in XML format) in log files on Unix platform and validating the same data using SQL Developer.
• Involved in administration tasks using Web logic Console.
• Involved in generating events from BASE (repository for customer data), OLAM (Online Account Management), GUI Billing Systems (CARE/TLG) and retrieve transactions to validate against database.

Technologies: J2EE platform, Web logic, XML over SOAP, XSD, J-Unit, Oracle, DB2, Citrix, Quality Center, MS-Office, MS-Visio, AS 400,Windows XP, Unix, XML Spy, Microsoft SharePoint, Rational Clear Quest.

Confidential, Atlanta, GA

Quality Assurance Team Lead

Responsibilities:

• Involved in reviewing business/functional requirements and technical specifications for testing projects using Quality Center.
• Involved in bill cycle validation through verification of billed/unbilled usage.
• Involved in verifying & validating data in PL/SQL & SQL using TOAD Tool.
• Interaction with Development and Database groups for defect tracking and resolving the issues.
• Involved in converting Business and System requirements into positive and negative test cases.
• Involved in analyzing complex situations to resolve the root causes.
• Adapting a wide variety of situations and move easily between varied tasks.

Technologies: J2EE platform, ASP, XML, HTML, Oracle, SQL Server, Quest TOAD, Benthic Golden, Citrix, Quality Center, WinRunner, MS-Office, MS-Visio, Windows 2000, HP-Unix

Confidential, Atlanta, GA

Business Analyst

Responsibilities:

• Served as a Business Analyst for the implementation of Oracle Financials to consolidate the financial transactions of the company. This was an effort to bring together all the financial data of the company from disparate sources to create a single, global view of financial information across the entire enterprise, displaying one consistent view of the enterprise's financial position across complex organizational boundaries.
• Interacted with various department heads and few chosen end users to understand requirements and analyzed them into technical specifications for the development of the customized system.
• Interacted with the product consultants to explain the needs of various departments and understanding the possible solutions to those needs to bridge the gap between the customized software and requirements before implementation.

Technologies: MS-Visio, MS Office, Windows 2000.

Confidential, Atlanta, GA

Team Lead

Responsibilities:

• Served as a quality assurance for the development of the Confidential website for major projects like RPA, Electronic Check payment (negative file), Unbilled Usage, Purchase Path Locator, My TMO Redesign, WMG, Five strikes, Take Control, My Account, DSPA2, and TMO Redesign.
• Involved in reviewing business/functional requirements and technical specifications for testing projects using voice recognition technology.
• Quality analyzed the test requirements, writing and executing the test cases using Test Director.
• Tested Microsoft Windows front-end tier PCM application developed in C# on Microsoft .NET architecture (interfaces with DB through ADO.NET components).
• Used WinRunner to execute Regression scripts for GUI interface of the Confidential website. Working Knowledge of TSL and programming conditional statements.
• Involved in verifying & validating data in PL/SQL & SQL using TOAD Tool.
• Involved in Sanity Check test, for new builds during the course of testing and responsible for communicating the results of new build to the team.
• Involved in handset testing of Blackberry. Also used Nokia emulator to perform testing.
• Involved in creating test strategies and test estimation for different projects.
• Interaction with Development and Database groups for defect tracking and resolving the issues.
• Executing shell scripts to test successful execution of various processes.

Technologies: J2EE platform, ASP, XML, HTML, Oracle, SQL Server, Quest TOAD, Benthic Golden, Citrix, Test Director, WinRunner, MS-Office, MS-Visio, Windows 2000, HP-Unix

Confidential, Falls Church, VA

Sr. Quality Analyst

• Served as a Sr, Quality Analyst for the development of an intranet site for automating the activities related to the consultant management needs of the company.
• Interacted with the client and end users to gather requirements and analyzed them into technical specifications for the development of the system.
• Involved in analyzing, planning, writing test cases for various modules like admin module for managing the tasks related to profile management, resume repository module for searching suitable profiles, automated email reminder sender module for the consultant’s biweekly timesheets.
• Executed the test cases for checking the functional aspect of the modules.
• Involved in User Acceptance Testing for the site.

Technologies: Java, Servlets, JSP, swing, XML, XSLT, DTD, HTML, Ms-Access, Test Director, WinRunner, Java WebServer, Windows 2000.

Confidential

Quality Analyst

Responsibilities:

• Acquired and analyzed requirements gathered from the client and surveys conducted.
• Designed the database architecture to accommodate the data needs of the site.
• Documented the technical specifications and detail design including flow diagrams.
• Validated the user interfaces, functional aspects and integrity of the site by continuously simulating manual user testing.
• Also involved in load testing for the site.
• Developed shell script utilities to parse log files for statistical data for process runtime, errors etc.

Technologies: PHP, HTML, FrontPage, Ms-Visio, Ms-Office, MySQL, Test Director, LoadRunner, Apache, Sun Solaris.

Confidential

Sr. Programmer/Analyst

Responsibilities:

• Analyzed the various requirements for the server and developed a detailed design.
• Developed a standard Messenger communication format using XML, which enabled the server to receive a request from any user device (SMS, Browser, E-mail), convert it to XML and pass it on to the JMS system. The JMS system then processed and converted the response to the right format and returned the data to the original device. Used SonicMQ for secured message transfer.
• Involved in writing and executing test cases for functionality of the server using customized bug tracker system.
• Also performed unit testing during the development phase.
• Implemented the server on the client site.

Technologies: J2EE, JSP, Servlets, swing, JSMS, JMS, SonicMQ, XML, XSLT, Oracle, Progress, SQL Server, Ms-Access, Bug Tracker System, Java WebServer, Windows 2000.

Confidential

Sr. Programmer/Analyst

• Acquired requirements by meeting the client and coordinated the same with the team members.
• Analyzed and designed the system as per the client requirements.
• Developed a communication channel using SonicMQ and Java sockets via PSTN line / DIAL UP connection to update the information at both ends. Any updation at either end triggered to establish a socket connection and transferred the data over secured telephone line in the form of small data packets.
• Developed a parsing module to convert data from text format to XML format.
• Involved in writing and executing test cases for the application using customized bug tracker system.
• Intensively involved with the system level testing for the application’s performance.

Technologies: Java, SonicMQ, JMS, socket programming, XML, XSLT, Oracle, Windows 2000.

Confidential

Sr. Programmer/Analyst

Responsibilities:

• Served as a Sr. Programmer for the development of application components using Confidential for wireless/wired devices such as mobile phone for Delhi Police. These application components enabled the customers of the Delhi Police to access important information through various wireless devices anytime anywhere.
• Acquired requirements by meeting the client and coordinated the same with the team members.
• Analyzed and designed the system as per the client requirements.
• Involved in the creation and manual execution of the test cases for the application components.

Technologies: GSM, XML, XSLT, DTD, Ms-Access, Windows 2000.

Confidential

Sr. Programmer/Analyst

Responsibilities:

• Served as a Sr. Programmer for the development of various software components for Retail Management of Cell Connections that provided data and services to retailers, master agents and carrier agents who market and distribute mobile connections, equipment, accessories and other related services in USA. These components acted as data support system, which were capable of tracking data related to services, provided by various client carriers.
• Acquired analyzed and designed the system as per the client requirements
• Developed the prototype of the application using Java and related technologies.
• Helped team members to design database architecture using Progress.
• Involved in unit testing for the verifying the functionality of the application.

Technologies: J2EE, EJB, JSP, JavaBeans, SonicMQ, JSMS, JavaScript, HTML, 4GL, WebLogic, Progress, Windows 2000.

Confidential

Programmer/Analyst

Responsibilities:

• Served as a Programmer in the development of Confidential that was developed as a complete trading zone for online business transactions for the client. The Website aimed at bringing together buyers & sellers and provided benefit to manufacturers, traders, agents, brokers, exporters and importers.
• Developed Servlets for profiling module, which allowed the buyers and sellers to set up their company, profile and list their specialty products.
• Used Java Server pages and Servlets for integrating utilities such as currency converter, press newsroom, bulletin board, expert advice and chat room.
• Used JavaScript for performing various validations and functional testing within the pages.
• Integrated the various modules of the portal.

Technologies: Java, Servlets, JSP, JDBC, JavaScript, HTML, Java WebServer, Progress, Windows NT.

Confidential

Team member

Responsibilities:

• Served as a Team Lead for automation of Library & Resource booking system for the customers. It was developed as an Intranet site and was used by the customers to book free resources in the center. The administrator of the center updated the resources available every week. The customers could log on to the site for the resources availability details and request for booking a resource.
• Designed and developed user interface forms using Java Swing and AWT. Also used Java sockets for connecting Applets to SQL Server database.
• Unit tested and integrated the code.
• Documented the code design specifications.

Technologies: JDK 1.2, swing / AWT, Java Sockets, JDBC, HTML, SQL Server 7.0, IIS 4.0, Windows NT Terminal Server

Confidential

Team member

Responsibilities:

• Served as a Team Lead for an Confidential engine to help a person to know where he/she stands in a particular technology by taking a test on a wide range of topics.
• Designed and coded user interface screens using ASP, Javascript, VBScript and HTML.
• Designed various types of reports generated for the tests and for comparing the performance of students.
• Created technical questions for various tests.
• Unit tested the modules.

Technologies: ASP, VBScript, JavaScript, HTML, SQL Server 7.0, IIS 4.0 and Windows NT

Confidential

Team member

Responsibilities:

• Served as a Team Member for Confidential . This project was undertaken to reduce the time and problems that administrators came across while tracking the problems in various computer systems and generating the machine downtime report every month to be produced in the monthly review meeting. Through this system, timely and accurate data collection was made possible.
• Designed user-friendly forms for entering data using Microsoft Visual Basic.
• Used ODBC for database operations with SQL Server.
• Designed various types of reports using Seagate Crystal Report tool.
• Tested and integrated code.

Technologies: VB, Seagate Crystal Reports, SQL Server, Windows NT.