SUMMARY:

• 9+ years of experience in Quality Assurance testing of Web (E - commerce), Client/Server, Database and Mobile applications in different domains like Retail, Banking, Financial and Capital Market sectors.
• Strong knowledge in Software Development Life Cycle (SDLC) and test methodologies.
• Proficient in System (Functional and Regression) testing, User Acceptance Testing, End to End testing and Smoke testing.
• Experience in applying Testing Methodologies like Waterfall and Agile, creating Test Plans, Executing Test Scripts, Defect Tracking and Report Generation.
• Expertise in requirements gathering, Gap analysis, Customization, Risk Assessment, Configuration Management and Client Management.
• Expertise in Defect Management through Triage Calls involving Business and IT Teams using Quality Center/ALM, JIRA, TFS.
• Proficient in backend database testing using SQL .
• Extensive experience in liaising with business users and acting as subject matter expert by providing technical and business knowledge.
• Knowledge of industry standards such as IEEE, ISO, CMMI.
• Good experience in managing and co-coordinating offshore teams and onsite activities.
• Proficient in Mobile app Testing.
• Certified Agile Scrum Master
• Certified in ISTQB (International Software Testing Qualifications Board) and SCJP.
• Excellent communication and inter-personal skills. Detail oriented with a strong drive for quality.
• Highly motivated with the ability to work effectively in teams as well as independently.

TECHNICAL SKILLS:

Application Types: Web, Mobile web, Client/Server, Product, Mobile app

Test Tools: Quality Center (QC), HP ALM, JIRA, Team Foundation Server

Web Technologies: VB.Net, Java, Java script, HTML, VB Script

Databases Supported: Oracle 11i/10g/9i/8i, MS SQL Server, DB2

Productivity Tools: Microsoft Office Tools (Word, Excel), Confluence, Lotus Notes, MS Outlook

DB Query Tools: MySQL, Toad for Data Analyst, Toad for DB2

Bug Tracking tools: HP Quality Center, HP ALM, Test Director, JIRA, Microsoft Test Manager

Operating systems: Windows, UNIX

Other Tools: soapUI 3.6.1, Perfecto mobile, Putty, Quark, XML Author, Soasta Touch Test

PROFESSIONAL EXPERIENCE:

Confidential

Software Quality Assurance Engineer

Responsibilities:

• Define Test Strategies, evaluate risks, timelines, resources and testing limitations
• Involved in backlog grooming, sprint planning, daily stand ups, sprint demos and retrospectives
• Create test data and manage test environments
• Create Project Test Plan, Test Scripts, Test Summary Reports, Maintain Regression suites.
• Collaborate with Automation team to identify automatable scripts and provide guidance as a SME.
• Perform functional and End to End testing of the store applications on iOS devices
• Store Configuration file management using UNIX commands
• Involved in executing automation scripts using Touch Test tool
• Perform backend validation using SQL queries
• Validate service calls for the store apps
• Involved in external service validation using POSTMAN
• Work with release management and provide support during project release
• Provide Support during project hyper care phase

Environment: IPod 5, 6, iPad, iOS 10 and below, Crashlytics (for test app download), DB2 database, HP ALM, JIRA, Confluence, UNIX

Confidential, Charlotte, NC

Software Quality Assurance Engineer

Responsibilities:

• Analyze and review project artifacts (Business Requirement Document, Functional Systems Design, Technical Systems Design etc.) to understand the scope and functionality to be tested.
• Develop Test scripts based on the testing scope identified.
• Perform testing for the Quark Publishing platform and XML Author.
• Create project status/defect reports.
• Prepare Test Summary Report/Traceability Matrix.
• Participate in UAT/Post Production validation.

Environment: TFS (Team Foundation Server), Microsoft Test Manager, Microsoft Office suite, XML Author, QUARK.

Confidential, Charlotte, NC

Quality Assurance Analyst

Responsibilities:

• Review SRS (System Requirement Specification) to understand User Requirements, Functional Requirements, Non-Functional Requirements for the project as well as identify Risks, Assumptions and Dependencies for the system requirements
• Develop test scenarios from SRS focusing on end to end flow and user experience and functionality
• Create detailed test scripts from the scenarios and conduct peer review and formal reviews for the scenarios and scripts
• Involved in test data identification and gathering
• Develop Requirement Traceability Matrix to ensure test coverage
• Identify scripts for regression testing
• Performed functional end to end testing, regression testing, browser compatibility testing, User Interface testing, services testing and usability testing
• Log defects identified and participate in defect meetings and manage triages using Quality Center
• Prepare and sent daily execution and defect report

Environment: HP ALM 11.0(Quality Center), Microsoft Office suite, Browsers: Firefox, Chrome, IE, and Safari, Soap UI

Confidential, Grand Rapids, MI

Agile Functional Tester

Responsibilities:

• Participate in all activities of the agile team composed of the developers and business owners.
• Working with product owners to define acceptance criteria and acceptance tests.
• Participate in Sprint / Release-planning meetings as needed.
• Involved in the development and delivery of test strategies/plans.
• Involved in the creation of test scripts from user stories using JIRA
• Involved in the functional testing as well as usability/ user interface testing of the application on web and mobile devices.
• Conducting daily tests and working directly with Developers, Product owners and Integration team to ensure best quality software is released
• Responsible for conducting black box, accessibility, user interface, usability, functional, regression and browser compatibility testing.
• Involved in verification of data validity and integrity by performing back end data validation using Oracle database.
• Review and analyze test results, log defects using JIRA and follow up with developers and product owners on resolution.
• Participate in release support activities as needed.
• Involved in the quality control activities ensuring highest quality in services.
• Involved in providing support for User Acceptance Testing.

Environment: JIRA, Oracle 11g, iOS versions 5 and above, Android versions 4 and above, Browsers: IE, Firefox, Chrome, Safari, Toad for Data Analyst, SQL, Confluence, Microsoft Office suite.

Confidential, Charlotte, NC

Quality Assurance Engineer

Responsibilities:

• Participated in project work-groups to define testing requirements, analyze testing needs.
• Worked on Developing, executing and maintaining Test Plans, Test Scenarios, and Test Cases Document based on business requirements.
• Performed functional testing, smoke testing, regression testing, usability testing.
• Identified the tests that are repeatable for each testing cycle and created a regression test suite.
• Used Quality Center for updating the status of all the Test Cases & Test Scripts that are executed during testing process .
• Developed, tested and ran manual test scripts.
• Used SQL queries to access the database for Back-end testing.
• Conditioned data required for testing.
• Ensured traceability of test cases back to requirements.
• Conducted defect triage meetings.
• Identified and reported defects as well as validated fixes.
• Developed status reports and test analysis summaries and communicated contents to project team.
• Involved in and provided support for User Acceptance Testing (UAT).

Environment: Quality Center 9.2, SAS, Teradata, Oracle 10g, Microsoft Office suite.

Confidential

Quality Assurance Tester

RESPONSIBILITIES:

• Developed test plans, test scripts, test schedules and test data strategies. Established testing standards for test plan and test script development.
• Planned test coverage from business requirements. Ensured requirements were testable and test scripts were traceable back to business requirements.
• Facilitated meetings for collecting status on test script development, test execution and defects.
• Developed status reports and test analysis summaries and communicated contents to project team. Provided management with status reports and maintained communication between all project team members during each test phase.
• Conducted system acceptance testing, which included requirements testing, user scenarios, negative testing, error handling, regression testing, and configuration testing. Provided unit and integration testing support.
• Experience with creating and executing SQL queries to validate data records.
• Conducted regression testing using QTP.
• Identified and reported defects, validated fixes, and worked with developers to ensure defects were resolved.
• Has taken initiative to explore, understand and effectively use the various testing tools like TCK (Technology Compatibility Kit), SCFE (Smart Card Function Evaluator) ICC SIM for testing the JCP module.

Environment: TCK (Technology Compatibility Kit), SCFE (Smart Card Functional Evaluator), ICC SIM, Hardware: KSC in Circuit emulator for Infineon target, card readers (Contact Based)