SUMMARY:

• Senior Analyst with over 16 years in software Development and testing Experience on Client - Server, ERP applications like Oracle, Microsoft SQL, JAVA, .NET, ETL, Data Warehouse and Web-based applications.
• Experience in Developing and Testing of Identity and Access Management products like SailPoint 6.4/7.0. access management, role management, compliance management and deploying large-scale identity management solutions for large enterprises using SailPoint 6.4/7.0 . LDAP Directories, Single/Reduced Sign-On (SSO), Provisioning and Provisioning/Identity Workflows, Access Management, RBAC (Role-Based Access Control), Compliance and Auditing Technologies.
• Well versed in all phases of SDLC, ADLC,STLC, Agile/Scrum methodologies, best practices & Testing Life Cycle, Knowledge of Process Improvement, IT Governance and Risk Management.
• Experience in analyzing test results and submitting the bugs using Bug Tracking Tool Quality Centre (QC) & Team Foundation Server (TFS). Established IVR QA processes and methodologies and supporting their implementation.
• Knowledgeable and experienced with Sarbanes-Oxley audit compliance ISO 9000, IEEE & CMM standards, HIPAA Transactions, Medicare, Medicaid, Claims Management Systems, EDI, ICD 9/10 Medical Coding guidelines and coding techniques.Expertise in gap analysis of 4010/5010 of all transactions such as 837, 835, 999.
• Excellent interpersonal skills ability to work independently with problem-solving capabilities and keen attention to detail qualities with the shifting priorities and demands.

PROFESSIONAL EXPERIENCE:

Confidential, Dallas,TX

SR. Sailpoint QA Analyst

Responsibilities:

• Actively involved in code reviews, discussions and infrastructure reviews, interacted with internal project teams and managers.
• Participated in all SailPoint deployment activities - connector configuration, custom rule development, workflow configuration and development, third party system integration.
• Design and implementation of Users database access provisioning, de-provisioning and password reset management using Sailpoint Identity IQ.Created and ran the aggregation task to bulk load authoritative source data from Active Directory, Exchange and LDAP
• Developed a creation rule to run update, terminate and rehire transactions on specified Employee and Contractor user accounts based on the feed file data.Configuration of Roles, Policies and Certifications for governance compliance.
• Build and Configure SailPoint in-built tasks like aggregation, ID refresh, schedule tasks, correlation, etc.
• Tested build map rules, creation rules and customization rules to create Employee and Contractor user accounts in SailPoint from their current application’s exported feed files.
• Tested the SailPoint MyBaylor Emr UI so that various admins can create SailPoint IIQ Installation and Configuration as required by the design solution.Tested Sailpoint Integration with multiple applications such as AD, Exchange, RDBMS, Flat File & LDAP.
• Worked from technical specifications to independently develop test scenarios to test and verify Identity and Access management solution. Tested custom configuration of SailPoint IdentityIQ and out of box Workflows as per the business needs.
• Tested Employee, Contigent workers provisioning, off boarding, on boarding, rehiring and LOA process in Identity and Access management solutions as per customer requirements.
• Reviewed business requirement documents and created QA test scenarios and tested Office 365 email user migration project. Verified Office 365 email migrations in LDAP directories, including Active Directory.

Environment: Agile, SailPoint 6.4, 7.0, LDAP, TFS,Onenote, Office 365,AD and Winscp.

Confidential, St Louis, MO

Lead QA Analyst

Responsibilities:

• Used Quality Center / ALM for test case creation, test execution, defect logging and for reporting. Worked on IVR, Device Management, Mobile testing to test E-Commerce applications and other GUI applications.
• Managed quality assurance test documentation by maintaining IVR test cases and defects in quality center.
• Designed test plans and test cases according to IVR documents.Designed and Tested VUI/IVR (speech recognition telephony) applications.
• Involved with all aspects of product testing including test planning, documentation, execution, defect management and reporting.

Environment: Agile, Quality Center /ALM, SQL, Jira, OMS, Windows XP / 7, .Net, Soap UI, UIM,OSM, IVR, VUI, CSG, Jira and Offshore/Onshore teams.

Confidential, Irving, TX

Lead QA Analyst

Responsibilities:

• Performed manual testing, in Agile environment, attended design meetings with Business Analysts and software developers.
• Responsibilities include test planning and management of testing tasks, development & maintenance of test schedule, defect management, development of test metrics, issue and risk management
• Documented defects found during testing and assigned defects to QA testers, conducted and participated in defect review meetings with Business Analysts and software developers.
• Created daily weekly managerial test results reports and uploaded the test scenarios into test lab and assigned them to QA testers for execution.
• Functionalities: Vendor Portal, Radio Activation Portal, Total Site and System Control, SIM/Radio/ Panel activation (different types Honeywell, TSSC and DSC), Deactivation, Edit service levels etc.

Confidential, Dallas, TX

Lead Functional Tester

Responsibilities:

• Tested EDI transactions and verified the transactions in Sterling (SBI) portal, GAL portal, EDITM Portal and GEH Portal and created bug reports in HP Quality Center if the transaction failed.
• As a Functional tester Developed automated Test Scripts for Cc&B, including conditions and expected results, product testing in accordance with IT Standards.
• Created test data to thoroughly test program logic and verify system flow. Execute Functional Test on all appropriate levels, document and log test defects. Area of testing effort included Billing, Rates, Payments, Applied and Canceled Adjustments, Late Payment Calculations and application of appropriate Late Payment Charges to existing/new FM-SA.

Environment: Manual Testing, CICS, DB2, Java, Unix, AS400/iSeries,DOS, Oracle, SBI, EDITM, GAL, GEH, QTP 11, Quality Center (ALM 11), CC&B, Cognos and Share point.

Confidential, Austin, TX

Senior QA Analyst

Responsibilities:

• Created Data Driven/Data Grouping tests and Keyword Driven tests on ATT Telecom devices (Dsl modems, Uverse Modems activation) using Web (Selenium)\Rest API\Web Service and database testing on Windows and Mac platforms.
• Designed and developed automation scripts using Selenium and web driver Java API.
• Perform Hardware Platform Manual Testing, Troubleshot and expeditious resolution of network/test environment issues.
• Experienced in testing in lab environments and demonstrated ability to bring up platforms, test base and new functionality, and troubleshoot issues on a short time to meet customer test schedules. Thorough understanding of Jira and issue processing practices.

Confidential, North Richland Hills, TX

QA Analyst II

Responsibilities:

• Assessed new project testing requirements, designed testing strategies, planned, scheduled and coordinated resources to insure delivery of error free products in Agile Environment.
• Developed communication plans to use between project teams, identified testing risks and developed mitigation plans, involved in Issue management, Risk management, and Change management.
• Responsible for the independent review and risk based assurance of mortgage loans to ensure compliance with secondary market.
• Execution of test cases and result analysis. Bug Tracking and Reporting through TFS bug tracking tool.
• Maintained library of test scripts for re-use across projects and as regression test beds. Reviewed test scenarios for execution to ensure the system specifications are adequately fulfill the business needs.
• Involved in the development of the Automation Framework using Test Complete.
• Worked with product support and development to troubleshoot testing issues.

Environment: Utilized Agile/Scrum, Microsoft Office, Test Complete, TFS 2010, Target Process, Visio, Windows XP, windows 7, SQL Server 2008, JScript, HTML and .NET.

Confidential, Dallas, TX

Lead QA Analyst

Responsibilities:

• Interacted with the BAs for gathering, updating and modifying the requirements. Studied the Business Requirement Document and verified the various modules of the .NET based Forms to ensure that the User requirements are met.
• Prepared test plan based on test strategy and BRS document in Agile Environment. Created and validated Test cases, Test scripts as per the design documents (both Functional and Technical Designs).
• Involved in manual testing of the application using Quality Center and established the baseline scripts for future automation.
• Worked Extensively with Inbound 837 I and 837 P, 835s(Out bounds) claims processing systems Prepared and Created Test Cases /Test Data according to 5010 Business requirements.
• Performed Functional, Smoke, System, Integration, Regression and Database testing. Executed test scripts, maintained test results and test data in TFS.
• Analyzed test results and submitted the bugs using Bug Tracking Tool Quality Centre (QC) & Team Foundation Server (TFS).
• Performed a baseline assessment of Hospital-Provider systems and related interfaces, the existing service level agreements,ICD9 diagnosis codes, policies and operational business procedures for readiness to comply with HIPAA requirements.
• Validated new ETL development as part of enhancements, created complex SQL scripts to validate the requirement coverage. Involved in testing the ETL process that moves the data from real time db to the data warehouse at scheduled intervals.

Environment: Utilized Agile/Scrum, Microsoft Office, ETL, TFS 2010, PQRS, ICD9, Jira, Visio, Windows XP, Windows 7 and Oracle SQL Developer.

Confidential, Austin, TX

Senior QA Analyst

Responsibilities:

• Performed in-depth GUI application testing, HTML layout testing, in-depth E-Commerce web application and database testing for HP global sites.
• Review tests specifications, cases and performed manual testing, ensure that all the test cases are written, updated and executed in Quality Center.
• Work with the Release Leads and IT teams to create comprehensive Test cases fully aligned with the IT Test Plan and Prepared, validated, and presented, reports to meets the entry and exit criteria as documented.

Environment: Utilized Agile/Scrum, Microsoft Office, TFS 2010, Jira, Version One, Case Complete, share Point, Visio, Windows XP, windows 7 and Oracle SQL Developer.

Confidential, Dallas, TX

ITS QA Analyst

Responsibilities:

• Responsible for testing and validating the Micro strategy BI Finance, Concessions, Parking Documents, reports and programs of Confidential ITS Business Intelligence systems. Plan test schedules or strategies in accordance with project scope or delivery dates
• Performed Validation testing of and BI Finance, Concessions, Parking Documents, reports and programs of Confidential ITS Business Intelligence systems Using SQL Developer for writing SQL Queries and comparing results with Existing Business Objects reports.
• Responsible for testing new features and regression testing of Monthly Airline Submittal (MAS) application and The Monthly Flight Activity Report (MFAR).MFAR is used to gather monthly Airline totals from the different airlines located at Confidential Real Estate and Finance Departments.
• Performed Defect Management which entailed logging defects into quality center and Version One. Identify, analyze and document problems with program function, output, or content.
• Prioritized defects to be fixed according to the severity and validated the defects with the knowledge and understanding of business requirements and customer needs.
• Performed responsibilities according to the system development life cycle and business systems development methodology. Conducted cost benefit analysis of various ETL tools and technologies.
• And Performed investigations and made appropriate suggestions on various services and to meet the testing and validation efforts.
• Provided detail analysis, validation and correction of data within the BI Finance support and associated modules assigned.

Environment: Utilized Agile/Scrum, Microsoft Office, ETL, SQL Server Integration Services, SQL Server DTS, Data Stage, Microstrategy 9.0, HP Quality Center 10.0, and HP Diagnostics and QTP 10.0, Version One, Case Complete, share Point, Visio, Windows XP, Windows 7 and Oracle SQL Developer.

Confidential, Dallas, TX

QA Analyst

Responsibilities:

• Participated in verification reviews and/or meetings to evaluate code fixes, requirements and specifications. Tested systems for functionality, accuracy and adherence to specifications by performing systems integration, interface and regression testing. Developed, maintained, executed, and validated test plans and test cases to ensure quality of software solutions, including Production rollouts.
• Interacted with developers, users and mangers of the Source corp global sites to resolve the service desk tickets, Tackled and resolved several Service Desk tickets for Source corp PCS performance issues. Performed regular tests on the PCS application after each bug fix.
• Conducted peer design and code reviews and extensive documentation of standards, best practices, and ETL procedures.
• Participated in the testing process and works to improve the quality and efficiency of BI projects.
• Performed back-end testing on SQL server database and verified the data in the database with SQL queries. Involved in testing the ETL process that moves the data from real time db to the data warehouse at scheduled intervals
• Performed testing on web services using SOAP UI 2.0 & 2.5.
• Tested critical bug fixes and coordinated with developers in release of bug fixes meeting tight timeline.
• Involved in Release support - Release to UAT, Created release and deployment documents, tested the release process.
• Prepared Internal Technical Review Report for QTP Defects logged and Tracked by the TFS (Team Foundation Server) and managed the reports through the Quality Center.

Environment: Utilized Agile/Scrum, Microsoft Project, Jira, TFS 2010, Hedge sight, AP Test manager, SOAP UI, Web Services, ETL,TFS, share Point, cold fusion, Visio, Visual Studio’s, Windows XP and SQL server, Microstrategy 9.0,Microsoft BI Tools (SSIS,SSAS,SSRS)and QTP 9.5.

Confidential, Frisco, TX

Sr. QA Analyst

Responsibilities:

• Implemented QA testing procedures for Web-based Healthcare applications Developed and executed test plans for AmeriChoice web applications, including HEIDIS, Medicaid, Medicare, Member and Plan support.
• Worked with project team to identify risks if quality assurance process is not followed and ensured that quality processes are carried out through all phases of the Software Development Lifecycle.
• Tested all HIPAA transactions for multi version support (4010 and 5010) and validating the database to file elements. Transactions focused on were 270,271, 834, 835, and 837
• Implemented efficient and effective testing strategy, test conditions and test scripts for approved projects.
• Worked concurrently on several projects, each with specific instructions that may differ from day to day and project to project.
• Created test SQL scripts for random sampling of data transformation for large datasets.

Confidential, FL

QA Analyst

Responsibilities:

• Participated in Manual and Automated testing of the various modules of the software application program for efficiency and MicroStrategy BI Reports.
• Worked closely with the QA Team, developers, business analysts, like project development in the use of qa processes using the iterative and agile methodology.
• Quality Assurance Specialist responsible for Java Client, Server, and API testing.
• Created scenarios and scripts for different modules using QTP. Created, modified and debugged scripts.
• Assessment & Analysis of business requirements including feasibility study for new requirement.
• Reviewed Selenium automated test scripts with Automation team and created/modified validation scripts and automated acceptance tests using Selenium.
• Interacted with client for Requirement Analysis, Design, Development, Testing and Validation of Reports
• Performed White-box testing of a browser-based Portal product with Servers installed on Windows MySQL and MS SQL Server.
• Involved as part of automation team using QTP, developed test scripts. Optimized QTP scripts for Regression testing of the application with various data sources and data types.

Environment: .NET, HP Diagnostics, Quick Test Pro 10.0, Quality center10.0, WebSphere, XML, MicroStrategy 9.0, Selenium, Agile Methodology, MS SQL Server and PVCS.

Confidential, Austin, TX

QA Analyst

Responsibilities:

• Reviewed test plans and scripts developed by THECB staff for quality and completeness for each of the subprojects.
• Requirements gathering and use case creation project using both Agile and traditional methodologies.
• Created detailed test cases for Phase 1and Phase 2 of the subproject 02.
• Contributed to the functional automation suite for sanity, smoke, and regression runs using Ruby and Selenium. Perform failure analysis of the test runs and fixing failed scripts.
• Exported Test case Scripts (Java-Selenium RC) in Eclipse IDE and modified the selenium scripts and executed. Prepared automation test framework.
• Added annotations to the test. (selenium) Tests developed in Eclipse to start and to stop the selenium server and to execute the tests in browser. Run tests by using Selenium remote control in different browsers.
• Coordination and progress tracking during execution of each subproject test plan.

Environment: Utilized Agile/Scrum, Microsoft Project, WebSphere Application Server, Web Services, share Point, cold fusion, Visio, Visual Studio’s Fog Bugz, Windows XP, AS400/iSeries, UNIX, Cobol, Ruby, Cucumber, Pearl, Korn Shell, Pro C, MQ Series, XML/XSL, VSAM, TRIAD, selenium and SQL server.

Confidential, Temple, TX

Technical Test Engineer

Responsibilities:

• Involved in testing Web services and XML with ‘SOAP UI’, Executed scenarios in the order required and identified problem areas.
• Created (recorded) Automated scripts and executed them in QTP HP/Mercury)
• Developed, documented and executed testing plans, scenarios and defect tracking for large-scale Windows and web applications.
• Coordinated with project managers, programmers and testers to assure that testing was thorough
• Ensured that the application met the quality standard for performance consistency and usage by performing functional testing, regression testing and integration testing.
• Debugged backlog of existing white-box automation test scripts ran regression tests on them. Used Cucumber for running automated acceptance tests written for Behavior Driven Development (BDD).
• Responsible for maintaining and extending all build scripts and related tools, written in Ruby and Perl.

Environment: Standard Army Maintenance System - Enhanced (SAMS-E and SAMS-IE),Quick Test Pro 9.2, Quality center 10.0, Oracle 11g,XML, Pearl, selenium, SQL server 2000, Ruby,AS400/iSeries, Watir, Cucumber, Websphere, Korn Shell, Pro C, MQ Series, XML/XSL, VSAM, TRIAD and SQL server. JavaScript, VB Script, .NET, J2EE web-based applications and Agile Methodology.

Confidential, Houston, TX

Quality Assurance Analyst

Responsibilities:

• Involved in testing Web services and XML with tool called ‘SOAP UI’. I have been using this tool to locate WSDL files on internet, created Test cases, run them, to do load testing, and security testing
• Performed Integration, Black Box and System tests during different phases of testing.
• Worked as interim lead analyst. Created high-level project documentation, tracked deliverables status, communicated risks, and negotiated baseline changes.
• Performed Automation testing using QTP. Created, modified and debugged the Scripts.
• Recorded Load Runner Scripts - analyzing results, reports and charts to see the Response times of individual transactions with respect to Whole site.
• Managed Performance Testing & other more technical testing in online billing system and Start-to-finish test of billing system.
• Used SQL for backend testing. Troubleshooting and fixing Java and Oracle performance, multithreading and memory leak problems.

Environment: Quick Test Pro 8.2, Load Runner 8.0, Test Director 8.0, Oracle 8i, XML, Pearl, SQL server 2000, J2EE, JavaScript, Unix, .NET, C++,Selenium, WebSphere Application Server, SOAP UI, AS400/iSeries, Agile Methodology Pearl, Korn Shell, Pro C, MQ Series, XML/XSL, VSAM, TRIAD and SQL server and PVCS.

Confidential, Houston, TX

Quality Assurance Analyst

Responsibilities:

• Participated in initial phases of Software Development Life Cycle system, scope and requirements.
• Contributed to the development of project and assisted in the preparation of test estimates and project schedules within an Agile/SCRUM environment.
• Created and executed detailed test cases with step-by-step procedure and expected result.
• Ensured that the application meets the quality standard for performance consistency and usage by performing functional testing and regression testing.
• Tested data migration to ensure that integrity of data was not compromised.
• Created test plans and tests cases and used SQL to verify my test cases.
• Performed database validation according to the business logic by comparing the source to the target.
• Environment: Window XP, Oracle 8i, Winrunner, Java/J2EE, Test Director 7.5, SOAP, (Simple Object Access Protocol), WebSphere Application Server, Selenium, Agile Methodology and PVCS.

Confidential, Houston, TX

Quality Assurance Analyst

Responsibilities:

• Identified, Analyzed, and documented defects, questionable functions, errors. Tested software programs to compare to specifications and documentation.
• Worked closely with the QA manager, developers, business analysts, like project development life cycle in the use of QA processes using the iterative and Agile methodology.
• Created test plans. Tested cases, and test data. Created reporting utility / method for functional testing coverage and pass / fail results.
• Created and executed automated test scripts with reporting from test cases using Mercury Interactive testing tool sets such as WinRunner / Load-Runner (daily regression tests, build regression tests and reporting).
• Created and maintained a list of white-box scripts failed during regression, debugged and fixed them.
• Quality center/Test Director Integration with Load Runner Development of load/stress/performance testing processes & procedures.
• Executed functionality, GUI, regression and data driven testing of AUT using Win Runner.
• Conducted compatibility tests with other software programs, hardware, multiple operating systems and networking environments. Documented, tracked, communicated test plan assignments, report test results, analysis, and unresolved issues or problems.
• Developed scripts or programs to test, track and validate previously identified defects in SW program.

Environment: Window XP, Oracle 8i, Winrunner, Java/J2EE, Linux, agile methodology and PVCS.

Confidential, Houston, TX

Software Tester

Responsibilities:

• Participated in Manual and Automated testing of the various modules of the software application program for efficiency. Created scenarios for different modules.
• Created and executed Test Cases for different modules using Test Director.
• Performed GUI Testing using Win Runner.
• Developed automated test scripts for upgrading the application using Win Runner
• Performed Functionality, System, Ad-hoc and Regression Testing and Integration Testing.
• Detected and reported bugs through Test Director and ensured that those were fixed by the programmers so that the application ran smoothly.

Environment: Visual Basic, Java, Windows NT, Oracle 9i, Win Runner, Test Director, Linux and CVS.

Confidential, Houston, TX

Quality Assurance Analyst

Responsibilities:

• Performed database verification using ODBC files to access the database
• Performed functional, regression, security testing
• Performed defect Tracking and reporting with strong emphasis on root-cause analysis to determine where and why defects are being introduced in the development process
• Established test lab procedures and organized lab to run in a batch mode for maximum usefulness
• Created the Test Plan, Test Strategy, and Test Cases. Generation of various Test Scenarios & Test Cases. Test cases review and Test Execution.
• Created a function library that has scripts that are called at the beginning and another function that is called at the end of each test run.

Environment: AS 400, Unix, Test Director, Winrunner 7.5, TSL, Java and J2EE.