SUMMARY:

• Eleven years professional Quality Assurance Automation Specialist / System Test Engineer experience
• Over 3 years experience in Automation Testing using Test Complete Platform and vbscript
• Half a year of experience in Automation Testing using Java, Junit, Selenium Web Driver, and Selenium IDE
• 4 years experience in stress / load testing using Jmeter and Load Complete stress testing tools
• Experience managing parts of Amazon Web Services to restart servers, restart auto scaling groups, obtain logs, run JMeter scripts in auto scaling groups, store data in S3 buckets, create launch configurations, create auto scaling groups, create alarms to monitor servers and send emails when thresholds are exceeded
• 6 years experience mobile device testing ( mostly Android and iOS, but also Blackberry, Palm and Windows Phone )
• Several years experience testing Windows and Mac desktop browsers ( IE 10, IE 11, Chrome, Firefox, Safari, Edge )
• Excellent understanding of QA Principles, QA Process, Test Plans and Use Cases
• 4 years of Agile testing
• Experience in training and giving tutorials to other QA members on items like JMeter, Amazon Web Services, Learning Management System administrator portals, capturing network traffic and using browser developer tools to analyze web pages
• 1 year experience managing and reading reports from security testing tools like OWASP
• 3 years experience testing Web Services Rest API calls using Post Man
• Experience in viewing tokens in Redis data structure server
• Experience in monitoring network traffic on RabbitMQ for errors, orphaned messages, and other issues
• 3 years experience using Learning Management System Administration portals to create users, courses, and LTI links to aid in testing
• Organized team player who enjoys learning and solving difficult software issues
• 3 years experience verifying and giving approval on builds ready for production and after builds have been deployed to production
• Partly responsible for QA sign off of pre - release and post-release of production builds, QA sign off of every sprint, and end of sprint test case creation
• Five years web site design and administration experience
• Under 1 year of self taught, personal experience using Java to develop simple applications for Android devices using Eclipse
• Many years of experience in writing simple to moderate SQL queries and an occasional advanced query using MS SQL Server 2005, 2008, 2010, and 2015, PGAdmin, and MySQL
• Experience in installing, configuring, and managing Oracle UCS Sun 7 update 2 server
• Moderate experience in managing Linux environment
• Experience in testing email, contacts, and calendar syncing between multiple mail servers including like Microsoft Exchange, Novell Groupwise, Oracle, Mirapoint, MDaemon, Meeting Maker, Sun Jes 4,5, and 6, Communigate Pro
• Extensive experience working on customer facing web applications
• Experience in using Ms-Office Suite (Ms-Word, Ms-Excel & Ms-One Note)
• Occasional review or viewing of developer pull requests in BitBucket
• Extensive use of Jira to file bugs, create user stories, assign out sub tasks to other QA members, and create test cases
• Performed troubleshooting of the problems originating in the production environment and resolved the production problems
• Experience using Filezilla to upload and download files to and from internal testing servers to other servers and Amazon Web Services storage
• Experience using Application Servers IIS and Apache Tomcat
• Moderate experience writing and updating existing Perl scripts
• Moderate experience viewing server status and restarting web services when necessary in Team City

TECHNICAL SKILLS:

Languages: Java,, VBScript, PHP, HTML, CSS, C#, C++, C, Javscript, VB.NET, SQL, Bash scripts ( Linux )Automation Testing Tools: Test Complete, Java + Junit + Selenium Web Driver, Selenium IDE

Manual Testing Tools: Charles Web Debugging Proxy, Wireshark, Browser developer tools ( Chrome, Firefox using Firebug add on, IE 11, Edge ), PostMan, RabbitMQ ui, Redis ui

Operating Systems: Windows 7/2000/XP/10, Linux Ubuntu, Fedora, Red Hat

Application Servers: IIS, Apache Tomcat

PROFESSIONAL EXPERIENCE:

Confidential, Durham, North Carolina

Quality Assurance Engineer

• Recorded and edited load tests using Load Complete
• Wrote a small amount of automation tests in C# using Test Complete automation suite to get the automation suite started from scratch
• Managed test cases using QA Complete test case management tool
• Integrated and launched Test Complete automation tests from the QA Complete web site
• Tested, upgraded and deployed the Pop Cloud web server
• Tested windows based desktop applications for sportsCGs that are used on nationally televised sports
• Wrote regression and sanity check lists for testing web servers
• Involved in planning and scoping future projects
• Signed off on releases to quality control
• Created bugs, improvements and user stories in Jira
• Created user manual for the Pop Cloud web server
• Troubleshooting of field issues
• Helped administer IIS Server to restart web server, upgrade web server, and obtain web server logs
• Used TortoiseSVN and web applications to do commits, updates, resolves and clean ups for SVN versions of web server files
• Used Chrome developer tools to verify file information for web server files
• Used Post Man to test api calls
• Wrote simple to moderate SQL queries and an occasional advanced query using PGAdmin
• Attended daily stand ups and occasional software planning meetings
• Helped to start defining processes where they did not exist in QA to ensure quality testing
• Acting scrum master for QA team scrums

Confidential, Youngstown, Ohio

Quality Assurance Automation Specialist 2 - Automation Testing

• Wrote automation tests for regression testing and api testing using Test Complete and VBScript
• Wrote and ran automation tests using JMeter, in gui and command line, for stress and load testing
• Administered Amazon Web Services to stop and start servers, check logs, managed Auto-scaling Groups, and ran JMeter scripts in the cloud
• Reviewed and analyzed user stories for test case creation and test case planning
• Used PostMan to test API calls
• Filed most bugs in the company for 2014
• Reported suggested QA department and QA agile team changes to Director of Quality Assurance
• Agile, manual testing of pc applications, Mac applications, web applications, servers, and clients on Android devices and iOS devices
• Viewed RabbitMQ logs to determine if any bottlenecks or orphaned messages were occurring on the test environments
• Viewed tokens in Redis ui to determine values being passed in the network traffic
• Ran queries on PGAdmin database tables to edit users, view user's data to compare with what was displayed on the ui, and to confirm successful updates to data
• Wrote test cases for all of our software in Jira
• Used Learning Management System administrator portals to create test users, test courses, and test LTI links ( Blackboard, Canvas, Desire to Learn, Moodle, Sakai )
• Reviewed pull requests of developer code in BitBucket
• Used developer tools in Firefox, Chrome and Internet Explorer to help monitor http requests, monitor the body of those requests along with any parameters being passed
• Trained other testers on Wireshark, Charles Web Debugging Proxy utility, PostMan, JMeter and mobile device networking
• Used OWASP security scanning tool for security testing and read security scan reports afterwards for any security vulnerabilities
• Used Eclipse and DDMS to get log cat logs for Android devices
• Created and updated testing documentation in Confluence
• Used Charles Web Proxy and Wireshark to record, monitor and throttle network traffic from Android devices, iOS devices, and web browsers
• Partly responsible for QA sign off of pre and post release of production builds
• Partly responsible for QA sign off of every sprint
• Partly responsible for planning the end of sprint check list used in testing
• Wrote simple to moderate SQL queries and an occasional advanced query using PGAdmin
• Used Putty to connect to internal testing boxes to read server logs
• Configured AWS to display server logs from one of the test servers to aid in testing
• Attended daily stand ups, weekly sprint plannings, weekly discoveries, weekly reviews, weekly retros, and occasional release plannings
• As a level 2 QA member, assisted other QA members when Director of QA was not available
• Performed troubleshooting of the problems originating in the production environment and resolved the production problems
• Used Putty to connect to internal testing servers
• Used Filezilla to upload and download files to and from internal testing servers to other servers and Amazon Web Services storage
• Extensive experience working on customer facing web applications
• Experience in using Ms-Office Suite (Ms-Word, Ms-Excel & Ms-One Note )
• Moderate experience viewing server status and restarting web servers when necessary in Team City

Confidential, Canfield, Ohio

Systems Test Engineer - Automation Testing

• Wrote tests using Junit, Java, Selenium web driver
• Ran automation tests that interact with Android devices, store and retrieve data in / from SQL database, and interact with Firefox web browser
• Used Eclipse to run Junit tests, set break points to analyze data, variable values, and synchronize Android devices at key points in the test
• Committed / retrieved code from SVN Server
• Wrote smaller Selenium IDE automation scripts
• User JMeter stress testing tool to stress test the servers

Confidential, Canfield, Ohio

System Test Engineer - Manual Testing

• Manual testing of the Mobile Device Management Server software, Notifylink Enterprise Server software, and Blackberry, Android, IPhone, Symbian, Palm, and Windows Mobile devices
• Tested software's compatibility with servers like Microsoft Exchange, Novell Groupwise, Oracle, Mirapoint, MDaemon, Meeting Maker, Sun Jes 4,5, and 6, Communigate Pro
• Used LDAP Servers to aid in testing our software's compatibility with LDAP Servers - includes Active Directory ( Microsoft Exchange ), Edirectory ( Novell Groupwise ) and Softerra LDAP Browser
• Filed most bugs in the company during my time ( using Bugzilla )
• Managed Active Directory in Exchange Servers and Edirectory in Groupwise Servers by creating users and groups
• Monitored network traffic to aid in troubleshooting issues and filed bugs where necessary using Wireshark Network Protocol Analyzer and Charles Web Debugging Proxy
• Used Eclipse and DDMS to get log cat logs for Android devices
• Used Iphone Configuration Utility to view Iphone activity to aid in Manual testing our software on iPhone devices
• Collaborated with other members of system test and development
• Created and updated testing documentation and online test plans
• Set up test boxes with all software as needed
• Used VMWare and Vsphere to create snap shots and revert snap shots
• Installed, configured, and maintained the mail server Oracle UCS Sun 7 update 2 ( running on Oracle Linux and includes running Linux commands from the command line )
• Did troubleshooting on any networking issues that obstructed testing
• Received 5 Bug Buster awards
• Experience in using Ms-Office Suite (Ms-Word, Ms-Excel & Ms-One Note)
• Experience using Application Servers IIS and Apache Tomcat
• Moderate experience writing and updating existing Perl scripts