SUMMARY:

• Dynamic, accomplished and results oriented QA management leader with over 10 years of progressive experience with a proven track record of successfully managing resources and software development projects.
• Consistently delivering technical leadership, defining QA strategies and processes that have direct impact.
• Successfully managed a team of 10 QA resources in agile/scrum environment
• Implemented QA strategies to develop efficiencies and effectively minimize cost by 30%
• QA lead for testing highly visible applications resulting in $500K monthly revenue
• Created and executed 1500 manual and automated tests for e - commerce web applications
• Primary point of contact supporting more than 5000 users using B2B and B2C applications
• Proven track record working with business and technology teams to develop, test and launch products

TECHNICAL SKILLS:

Tools: Jira, Confluence, TestRail, TestLink, Bamboo, Bitbucket, Jenkins, RunDeck, Firebug, Charles, Selenium, Cucumber, Git, SVN, TFS, Slack, Google Analytics, BrowserStack, Postman, SoapUI, Robot Framework, Python, Speckflow, Spring Tools Suite, Visual Studio

OS/DBMS/Languages/Process: Windows, Linux, Unix, Mac, VMware, SQL Server 2000, 2005, Oracle 8i, 9i, 10G, MySQL, SQL, MongoDB, C#, Java, HTML, JavaScript, REST, XML, IIS, Apache, Putty, Agile, Scrum, Kanban, BDD, Water Fall, SDLC, SOA, SaaS

PROFESSIONAL EXPERIENCE:

Confidential, Los Angeles, CA

Senior QA Consultant

• Responsible for highly visible project initiatives for e-commerce, mobile and ticketing enterprise platforms with specific focus on Java, .NET and C# frameworks
• Design and implement from scratch test coverage through smoke, automation, UI, ad-hoc, integration, end-to-end testing and UAT while adhering to Agile, Scrum and Kanban processes
• Write and maintain automation test scripts for smoke, functional and regression suites
• Deliver test execution across multiple complex platforms utilized by distributed application APIs
• Create and execute test plans/cases utilizing business requirements to validate test environments, data and results; collaborate with engineering, architects and product teams
• Mentor QA engineers by being subject matter expertise on QA processes and strategies

Confidential, Sun Valley, CA

Software Quality Assurance Manager

• Streamlined QA processes and strategies from the ground up by being the voice of QA and utilized tools and standards to provide ongoing QA solutions for Java, .NET and C# applications
• Managed project resources as a Scrum Master, defined and delegated areas of ownership
• Dictated manual versus automated testing efforts, set up continuous integration (CI) builds and deployments, created automated tests, bug tracking and yielded summary reports in dashboards
• Composed test design documents (test plans, test cases and test scripts), created and executed automated, smoke, functional, regression tests for client-facing web and mobile applications while effectively supported cross browsers, iOS and Android mobile devices
• Led all test efforts, communication, schedules, daily management of priorities, tradeoffs, risks and final summary to stakeholders and execs to ensure on-time delivery of all committed projects
• Defined, track and socialize QA metrics illustrated for each sprint through automated/functional coverage by establishing functions to ensure standards of quality

Confidential, Sherman Oaks, CA

Quality Assurance Manager

• Provided leadership for 10 onsite and offshore resources on vital Java applications
• Implemented automated release acceptance, smoke and regression tests via Jenkins
• Drove QA strategies and automation in a weekly Scrum and Agile environment to ensure best practices are being met; implement process improvements, goals and objectives in sprint cycles
• Provided full end-to-end testing on mobile (iOS & Android platforms) and Java web applications
• Collaborated with multiple business units to design and develop effective solutions, troubleshoot and analyzed issues and resolve bugs, and launch product features with expedite market delivery
• Minimized communication gaps between offshore and onshore teams by conducting daily knowledge transfer sessions, managing QA dashboards, metrics and daily status reports (DSR)

Confidential, Hollywood, CA

Quality Assurance Manager

• Managed a team of 5 resources for full QA support on mission critical B2B/B2C/SOA/SaaS/Java applications and engaged with technical leadership; guidance to onshore and offshore teams
• Drove QA processes, test strategies, automation, tools and test case management
• Led testing efforts for consumer applications on mobile platforms and desktop delivery channels
• Executed test plans, regression and cross-functional compatibility and set standards for critical smoke, manual, automated testing of mobile and web applications
• Demonstrated strong commitment, communication and collaboration with various business units
• Articulated to stakeholders regarding QA’s LOE’s, risks, test execution coverage

Confidential, Hollywood, CA

Senior Quality Assurance Engineer/Tech Lead

• QA Lead on high visibility road map projects; solely tested and took ownership on all QA efforts
• Coordinated and established accurate overall test coverage to ensure on-time product releases
• Oversaw release management functions; streamlined deployments in QA/integration clusters
• Conducted peer reviews of test cases and execution, certified test procedures, and executed automated scripts and built final release packages for stage and production
• Delivered test execution across mobile and desktop platforms utilized by distributed systems

Confidential, Hollywood, CA

Quality Assurance Engineer

• Provided smoke, manual, regression, automated, gray box testing for public facing applications
• Responsible for system integration testing of APIs, mobile, web, client and back-end services
• Created test plans based off product requirements and engineering specifications
• Composed and executed reusable test cases and scripts during QA cycle for end-to-end testing
• Initiated QA support for scheduled and post-production releases